Managing People and Careers Portfolio

This portfolio covers topics such as cover letter, job application answers, CV, interview practice, and assessment centre practice for managing people and careers. It focuses on the fashion retail sector.

Managing People and
Careers Portfolio

Table of Contents
INTRODUCTION...........................................................................................................................3
Cover letter...................................................................................................................................3
Job application answers...............................................................................................................4
CV................................................................................................................................................6
Interview practice.........................................................................................................................8
Assessment centre practice..........................................................................................................8
CONCLUSION................................................................................................................................9
REFRENCES.................................................................................................................................10

INTRODUCTION
The wide range of people build their career by combining and concentrating on different
activities of business. Presenting the career portfolio gives opportunity to perform the different
kind of work on the basis of certain skill set use to carry out the task effectively. This helps to
carry out the different responsibilities and undergo career options effectively for systematic
functioning of business (Apostel, 2015). To carry out successful functioning of business the
human resource are responsible to integrate the effective relationship between the employer as
well as employee to meet the success criteria (Archibaldand Archibald, 2016). For the better
understanding Arcadia merchandise company has been selected that remain engaged to design,
manufacture as well as store the branded product and material for the convenience of customer.
It is the fashion retailer that successfully manage the physical outlet and build effective relation
with its client for smooth business functioning. This report cover topics like preparation of cover
letter and appropriate answers of the job application form. Along with that prepare CV and
interview practice for the store assistant position of an organisation.
Cover letter
25th November, 2019
Walleyrose, 133/134 near sunrise road
London, UK
334-783-213
Dear Recruitment team,
I am applying for the post of Administration Assistant within Arcadia Merchandise company, as
I came to know about the vacancy advertised on the website of company. As per the level of past
experience and qualification in the similar set of field encouraged me to take the action. All the
essential information regarding my skill as well as qualification are displayed in the CV that
determine my strength in terms of taking the action and become part of the fashion retailer
sector.
Based on the past experience I am quite good in managing the team and motivating them to get
the work done. This derive the motivation and enhance the passion to serve the customer service
effectively. Along with that during my colleges I have headed various project so I understand the
mindset of team member and involve them to bring transition in order to get the work done

efficiently. Moreover, my experience of working in the Aldi company helped me to make
passionate enough regarding my personal objective and targets. Perhaps this constantly helped
me to gain the better position and understanding with the other members. The roles which I
performed being a store manager within Aldi store were recognised by my manager because I
have the learning spirit. This boost up my confidence in terms to communicate with customer
and understand their perception as per changing trend and fashion. The application of excellent
communication skill not only helped me to enhance the footfall of fashion retail outlet but also I
was able to give the constructive suggestion to the manager of company. For the upliftment of
my performance I give credit to the close supervision of the manager that supported me to take
the describable initiative for the sustainable performance of the business.
All the essential details that signifies my interest for the fashion retail are effectively displayed
on my CV. I prefer understanding the latest fashion of customer and bring the uniqueness in
terms of design and quality. Additionally, I have the Instagram page where I make the sketches
of the outfit and post them amongst the like minded people. This has favourably helped me to
collaborate with others and conduct the open discussion regarding the alternations and
modification that can engage the interest of immense customer.
Based on the capabilities and interest areas I feel that Arcadia Merchandise is the suitable
company for me where I can promote the iconic brands and generate the interest of the potential
customer. This will surely help to retain the interest of existing as well as new customer for the
successive welfare of the company.
Thanks and regards to give me the valuable time and consider my application for the
Administration Assistant profile. I hope you will consider my efforts and experience by giving
me the opportunity to avail for the Arcadia Merchandise company. Kindly, contact me through
my contact number and email id mention in the CV.
Marshall Jones
Job application answers
What made you to apply for the vacancy within Arcadia Merchandise company?
Arcadia is one of the well known companies in the fashion sector where it cover the
requirement of people by launching latest collection or fashionable stuffs. The company
comprises of the different brand such as Perkins or Topman that effective understand the
customer behaviour and is competitive enough in terms of retaining the requirement of the

existing customers. It even adopt the latest tool and technique which is the favourable indicator
of the successful brands to exhibit the possible changes and exploit the opportunity that exist in
the external environment. Along with that the aim of company is to gain the dominant position
within fashion retail sector. So I see my better future working as a Assistance administrator, also
I remain creative in managing the product merchandise and dealing with the customer. So the
company offer me the platform where I gets the opportunity to deal with customer understand
their perspective. Additionally, communicate with them in order to get the right product as well
as fit for the welfare of customer. Such work keeps me encouraged in terms attain the long term
target effectively.
Share your past experience when you worked in the team and managed whole functioning?
I work in the Aldi store as a Store deputy manager where I used to provide the training to
the new staff as well as existing staff including manager. So the objective of this whole process
is to build the efficient team that can work together and attain the suitable target of firm. For the
better understanding I encouraged team member to participate in the brainstorming method and
come up with valuable opinion by which the certain problem can be addressed effectively. This
enhanced my communication and interpersonal skill where everyone instead of resisting from the
changes understand the relevance to adopt the significant changes. For these reasons our team
member successfully attained the milestone and gained the desirable certificates of achievement.
What are the activities according to you assistance administrator needs to perform and do
you find yourself suitable enough to perform the activities?
The Assistance Administrator are responsible to manage the team and use potential way
by which they can liaison the relationship with the customer by introducing the latest fashion and
mould the interest of customer. They basically train the staff and make them competitive enough
to deal with the customer and reduce the chances of dissonance. Along with that they need to
effectively manage the merchandise and keep it organised for the suitability of an organisation as
well as customers. Further to attain the target adequate planning, organising as well as work are
delegated to strengthen the position and attain the diverse functioning effectively. These are
some of the responsibility and Yes I feel that I can effectively handle this position by effectively
managing my task and conduct the multi-purpose work. Also I prefer this job role because I am
fascinated working in the fashion retail where even I can come up with valuable idea and create

the value addition. Further, I believe in collective functioning off the job role that is the useful
way to carry out the work suitably.
How can you managed your time and priorities?
I also prefer to manage my task so that it do not feel overburdened at the end or before
the arrival of deadline. Within the University task was given to perform the assignment or project
on different subjects so I along with my team, members used to discuss and divide the task so
that every can gain better insights about the topic and cover their portion wisely. Even in the Aldi
store I jot down my everyday priorities or target that remind me the functions which I have to
perform and cover them within the stipulated time frame. It is one of the favourable ways by
which I remain updated about my task and reduce the chances of deviation. I always clear the
picture of task with my employees which collectively motivate us to gain the shared objective.
Hence, according to me listing down the activities is one of the foremost way by which I along
with my team member can set the priorities and manage the routine tasks sustainably.
Determine the role of using the advance technology? How can it create value addition?
In the current scenario, adoption of advance technology or latest innovation plays the
prominent role in terms to carry out the task in much effective and efficient manner. So this
demonstrate that it is the relevant way by which Arcadia merchandise company can perform the
task suitable and incur less consumption of the time as well as cost. Along with that nowadays
most of the company's are more prone to use the technology in order to improve their
performance. So being Assistance administrator I need to remain flexible in terms of working in
the new software which can help me to remain connected with other employees. So by using
these technology the chances of human error cam reduce, I can operate the calender and schedule
the time that can keep me updated regarding task. Moreover, most necessarily I can get the
opportunity to build long term relationship with customer by offering them the good as per their
requirement. Further, presence in the digital media can assist the company to generate additional
revenue where it can engage the customer from other sources. Further, I can preferable use the
online platform to interact with customer through online media. Hence, the main advantage of
using the technology is that the company can come to know about the customer behaviour at real
time and bring the suitable changes for the betterment of an organisation.
CV

Marshall Jones
I am the diligent person who prefer to carry out all her responsibilities in an efficient manner and
within stipulated duration. I have taken the degree in Business Management Extended studies
from the university of Roehampton. This made me efficient enough to understand the
management subjects and gain better theoretical knowledge of the customer behaviour. During
the academic career I was the participative student who score desirable grade and remain involve
in different curriculum activities. So the flexible attitude judicially helped me to remain flexible
and carry out task efficiently.
Education and Qualification
2003 – 2013 Primary/High school Laukuva’s Norbertas Velius Gymnasium,
Silale city, Lithuania
2013 – 2016 Penn Foster, High school, (5 gsce’s), Pennsylvania, (United States)
2017- 2019 Business management Extended Degree, University of
Roehampton
Former Post:
07-11-2016 – 01-06-2019 Store assistant, Aldi stores limited
Being store assistant my roles and responsibilities are stated below:
 Maintain the cooperative environment where with the efforts of group member the sales
are attained in best possible manner.
 Provide the extrinsic motivate to the team members in order to offer the excellent
experience to customer by minimising the chances of cost and attain the best possible
productivity.
1-06-2019 – Present Store Deputy manager, Aldi stores limited
Roles and responsibility as a Store Deputy manager:
 Provide the training and development to the staff.
 Establish sales target and use the possible ways to enhance position.
 Plan out the effective ways to maintain the trust of employees.

 Apply adequate leadership style.
Skill and Achievements
 Excellent communication and listening skills to resolve the complaints of client and cater
their needs effectively.
 Maintain coordination amongst the team member in order to effectively administrate the
work for better performance.
 Perform multiple task and effectively use the technology to gain detail information.
Achievements
 Certificate of basic computer skill including Microsoft office suite.
 IAAP course of one year where I learned about the subjects like office management and
electronic communication.
Hobbies
 Read books and novels to improve my vocabulary in order to remain updated.
 Travel and explore the new area.
Interview practice
It is vital for the applicant to remain prepared for the interview because it is the essential
part of the evaluation round. Within this process the panel of interviewer ask question to the
interviewee which they need to answer efficiently. So while going through the interview for
assistance administrator, my positives or negative experience are listed below:
 I was conscious how to put forward my opinion due to which I felt nervous.
 Instead of exaggerating the topics I answered all the questions precisely.
 I was clearly audible to the interviewer, although I was nervous but if didn't reflect out
because of the strong preparation for interview.
 Tried to maintained the eye contact and use right gestures to justify my answers.
 I less likely took the initiative to proceed the interview for better clarification and
understanding of the roles and responsibility.
 I was quick enough to respond all answers instantly.
Assessment centre practice
 As I already have the experience to handle the team so I put forward all valuable content
and took the interaction in better directly. Later on my efforts were praised by everyone.

 Being good listener I was taking forward the communication by pursuing more valid and
generic points. Rather than decreasing the efficiency of whole interaction round.
 Due to the chaos I found bit trouble while interacting with people of different
perspective.
 It took me time to make the other group members understand the relevance of whole
communication and reach out to the final conclusion.
 Usually deep discussion help to carry out the team task in more better and productivity
manner but at the same time rigid mindset and unacceptable behaviour of people leads to
clashes. Based on this round almost all group members were able to reach out at single
consignment still few with different perspective laid down the efficiency of whole group
work.
CONCLUSION
On the basis of above report it has been concluded that to manage the people within
organisation it is the responsibility of HR manager to hire most efficient personnel and carry out
the business process effectively. Along with that different evaluation process such as interview
process needs to be effectively carried out to get the most desirable candidate. So it is the
responsibility of personnel to effectively design the CV based on tehir experiences and academic
performance. This let the organisation manager to hire the most deserving candidate and gain the
all suitable information to get the potential candidate.

REFRENCES
Books and Journal
Apostel, S., 2015. Addressing social media presence: Shifting from place to space in
career/transfer ePortfolios. The Journal of Faculty Development. 29(2). pp.63-70.
Archibald, R. D. and Archibald, S., 2016. Leading and Managing Innovation: What Every
Executive Team Must Know about Project, Program, and Portfolio Management.
Auerbach Publications.
Cuzzocrea, V., 2015. Young people and employability. Handbook of children and youth studies,
pp.1-10.
Holm, A. B. and Haahr, L., 2018. E-recruitment and Selection. In e-HRM (pp. 172-195).
Routledge.
Huemann, M., 2016. Managing the project-oriented organization. In Gower Handbook of Project
Management (pp. 493-506). Routledge.A98380