Impact of Recruitment and Selection on Organisational Performance: A Study on ASOS Plc

This research aims to investigate the impact of recruitment and selection on organisational performance, focusing on ASOS Plc. It explores the methods used by ASOS for recruitment and selection criteria, identifies the importance of recruitment and selection criteria in improving organisational performance, and determines the challenges faced by ASOS while recruiting and selecting employees. The research will contribute to the existing body of evidence by filling the research gap on the significance of recruitment and selection in enhancing business performance.

Managing people and careers
(To investigate the impact of recruitment and selection
as a role of human resource management along with
its influence over organisational performance. A study
on ASOS Plc)

Table of Contents
A) INTRODUCTION......................................................................................................................3
B) THEORETICAL BACKGROUND AND RESEARCH FOCUS..............................................3
Review key publications and themes..........................................................................................3
Aims and objectives, and research questions .............................................................................6
C) JUSTIFICATION AND CONTEXTUALIZATION..................................................................6
Why is your research important?................................................................................................6
Why is it important to find what you are trying to find?............................................................7
How will it build on the existing body of evidence?..................................................................7
Is it timely? Does it respond to an existing need? What makes it so?........................................7
D) METHODOLOGY ....................................................................................................................9
REFLECTION ..............................................................................................................................12
REFERENCES .............................................................................................................................13

A) INTRODUCTION
Recruitment is defined as the process in which potential candidates are attracted so that to
fix them for a particular job role within an organisation. This is the process which reflects
professionalism in order to hire talented candidate for vacant job role. Whereas selection is the
process of hiring candidates form shortlisted one so that to employ them within an organisation.
In this context the role of HR is to locate talent so that best applicants can be selected. For a
business criteria of recruitment and selection is holding high level of importance as this process
is relating to inhaling such talent within business that could lead the business to touch new
business heights within marketplace (Usmani, 2020). By adopting effective criteria of
recruitment of selection within business employees can be retained for longer period of time and
can be satisfied as well so that they can give their fuller support in handling business tasks in
appropriate manner. Besides this organisation recruitment and selection criteria may lead the
business to get high effectiveness in completing organisational functions so that overall
productivity can be enhanced along with intensifying financial performance. When quality
employees are selected within an organisation this may lead in minimising training and hiring
cost of the organisation as this will minimise employee turnover and enhance employee retention
as well. This research is associated with analysing the impact of recruitment and selection
criteria on organisation performance along with examining those barrier which are faced by the
business while recruiting and selecting candidates (Singh and et. al., 2019). So that from this
information it can be concluded that aims and objective for this research is framed as accordance
with research title which is going to help researcher in conducting various activities of research
such as literature review, research methodology and many more.
B) THEORETICAL BACKGROUND AND RESEARCH FOCUS
Review key publications and themes
Basic understanding regarding the recruitment and selection as a role of human resource of
ASOS Plc
As per Chron Contributor's point of view, Recruitment and selection both are play
important role in organisation's growth and hire skilled and potential candidates for future
growth of business. In context of ASOS Plc, For business, the selection and recruitment of
potential staff member for each job position can lead the reduced extra costs, thus the leading to

better bottom line. In this there are various role of both such as identifying needs and wants of
company as they relate to the present and future staff demands. Achieving this business task that
needs the ability to identify different role which are required within workplace to meet future
and current goals. Recruitment activities, in company hiring manager focus on recruiting
activities aimed at attracting the potential candidates for specific job role. Recruiting the
activities that are involve in internal efforts, technical and other source of recruitment. As per
current needs opening and forecasts for the further needs. Hiring manager will need to direct
efforts towards the effective option for recruiting the skilled candidates. Selecting the potential
candidates needs for identifying the particular skills and knowledge for the job position itself,
like particular degree and certificate and also desired personal qualities. Selection procedure play
vital role in future growth. Because in current scenario business use latest technology and
techniques so hiring skilled and those people who have knowledge in this field, so business can
achieve target goals through potential people.
Methods used by ASOS for recruitment and selection criteria
As per Kimberlee Leonard's point of view, There are two major method of recruitment
and selection one is internal and second one is external. In internal organisation use various
techniques which are effective and trendy in market. Such as company measure the performance
by using effective tool and they provide rewards and some extra facilities to enhance their
performance towards common business goals. In external, company use some techniques such as
college placements and use some online websites or applications for hiring potential people. To
recruit the talented and skilled needs more efforts and time than merely through the resumes.
Have knowledge about how right people recruit can assists company to achieve business goals.
There are some other methods such as prepare to recruit, in this company research about the
market situation and reach more people from different locations such as they conduct college
placements to hire skilled people as per their requirements. ASOS plc is based on retailing sector
and their stores are available through online and offline both. Mostly this company is based on
digital, so they focus on those people who have knowledge in technology field. Hiring through
digital platforms where people are seeking for better job, is most effective idea for organisation.
It helps in saving time and extra cost of business. They also provide career section to people who
can start their career with company. Mostly they use digital platforms for hiring potential people.
Importance of recruitment and selection criteria in improvising organisational performance

As per the view point of Guest Blogger, 2018, both recruitment and selection process is
important for an organisation in context with improving organisational performance. Through the
process of recruitment and selection in an organisation everything must be conducted in a fair
manner with respect to which no discrimination is done on the basis of gender, religion and
many more. It is important because an individual can increase their performance level only if
they are treated equally among whole company. In context with organisational performance the
another reason of its importance is that it assures consistency because a standardised process if
followed.
As per the view point of Yashar Fadhil Mohammed Harky, 2021, the process of
recruitment and selection plays the most important role in an organisation in context with
enhancing organisational performance. When there is a clear recruitment policy it becomes a
strength for their organisation due to which it builds up an advantage for them. Recruitment and
selection both increases the factor of success in the organisation as qualifies individuals are
selected due to which their performance also gets increases. As in relation with their enhanced
performance they get more encouraged in order the build up better efficiency. Recruitment,
selection and organisational performance are the main elements of an organisation. When targets
are met in a company it happens because of the performance which employees do and it all
depends on the process of recruitment as well as selection.
Challenges faced by ASOS plc while recruiting and selecting employees
As per the view point of my next hire, 2020, there were many challenges that ASOS plc
faced while following the process of recruitment and selection. As its a large organisation so it
becomes difficult for them to tackle all those difficulties. The major challenge that company
faced was in relation with been involved in long time to hire individuals. As they were not able
to hire top talented and qualified employees due to which many problems got arise and their
organisational performance got affected. Due to this it became easy for their competitors to
enhance their performance by recruiting all talented employees.
As per the view point of Sandra Hess, 2021, ASOS plc also faced other challenges due to
which many problems got occurred led to gap in selecting effective candidates. The major
problem that implemented was in relation with their transparency. The company was providing
too much details about their purpose of selecting those candidates due to which their

performance was getting affected because they had to indulged into that purpose only. Through
this they were not focusing on their performance.
As per the view point of Nikoletta Bika, 2021, during the process of recruitment and
selection it becomes a challenge for company to get engaged into the process of using the
method of data driven recruitment. As gathering all data and further processing it becomes a
challenge for them and create many hurdles.
Aims and objectives, and research questions
Aim
To investigate the impact of recruitment and selection as a role of human resource management
along with its influence over organisational performance. A study on ASOS Plc.
Objectives
 To develop basic understanding regarding the recruitment and selection as a role of
human resource of ASOS Plc.
 To explore methods used by ASOS for recruitment and selection criteria.
 To identify importance of recruitment and selection criteria in improvising
organisational performance.
 To determining the challenges faced by ASOS plc while recruiting and selecting
employees.
Research questions
 What is the basic framework of recruitment and selection as a role of human resource of
ASOS Plc.?
 What are the methods used by ASOS for recruitment and selection criteria?
 What is the importance of recruitment and selection criteria in improvising organisational
performance?
 What are the challenges faced by ASOS plc while recruiting and selecting employees?
C) JUSTIFICATION AND CONTEXTUALIZATION
Why is your research important?
This research is so important because it helps in identifying the significance of recruitment
and selection criteria in improvement of business performance of an organisation. This research
is also important at personal as well as professional level (Saengchai, Duangkaew and

Jermsittiparsert, 2019). Depending on personal level, current investigation support in
improvement of different types of research skills that are time management, decision making,
data collection, presentation etc. These kills played important role in completion of full project
successfully and timely. At professional level, this investigation support in searching of best job
within an international organisation. Along with this, present investigation is also essential for an
organisation by providing accurate information regarding the recruitment and selection criteria
and its significance in enhancement of business performance. Therefore, this research is highly
significant and important.
Why is it important to find what you are trying to find?
This is important for researcher to find out the impact of recruitment and selection criteria
on organisation performance. Researcher trying to find out different information that are
understanding regarding the recruitment and selection as a role of human resource of ASOS Plc,
methods used by ASOS for recruitment and selection criteria, importance of recruitment and
selection criteria in improvising organisational performance and challenges faced by ASOS plc
while recruiting and selecting employees. All these are main information that is trying to find out
by researcher with purpose of achieving each objective of the project in successful manner.
How will it build on the existing body of evidence?
There are various sources of gathering secondary information from secondary sources.
These sources are peer-reviewed articles, books, magazines and many other. All these are main
sources that are essential in collection of secondary information about the topic (Dhir and
Shukla, 2019). This is a part of literature review that has main purpose is to identify the research
gap in existing body of evidence. According to the current investigation, main gap is the impact
of recruitment and selection criteria on organisation performance (Iqbal, 2019). In previous
body of evidence, there are various information available regarding the recruitment and selection
as a role of HR, but there were lack of information regarding the significance of recruitment and
selection in improvement of business performance. Therefore, there are some important sources
for building the existing body of evidence i.e. books, journals etc.
Is it timely? Does it respond to an existing need? What makes it so?
Yes, it is timely project. Time is important part for completing research project within
given time period. Time is respond to an existing need and for this, Gantt chart will be used as a

time management tool. This chart includes different activities along with starting and ending
data. As it helps investigator in completion of full project within given time period. Gantt chart
makes it so by providing accurate information regarding the topic. Therefore, Gantt chart of the
current investigation is mentioned as below in graphical manner:
From the above mentioned Gantt chart, it has been interpreted that there are different
activities and for completing these activities, 100 days or 14 weeks (Around) will be needed by
researcher.

From the above mentioned Gantt chart, it has been interpreted that there are different
activities and for completing these activities, 100 days or 14 weeks (Around) will be needed by
researcher.
D) METHODOLOGY
This can be explained as important framework that uses by researcher to manage the each
task and activities for the purpose of completing their study. An individual is require to conduct
proper analysis and then make decision which can help to manage the higher performance.
Research methodology is needed task in each project as it supports to develop the understanding
on particular topic and take right action (Purdon and Thornton, 2019). In relation to research
onion, various steps are considered in research that are used to arrange the data and being used
them whenever needs it. The explanation of different layers which involved in onion described
below:
Research Philosophies: Research philosophy is the beliefs that states the different ways
in which data and information collected. This data should be measure and analysed by an
individual who have knowledge. This involves positivism, Interpretivism, Pragmatist, and
realistic which used according to requirement (Brown and et.al., 2019).
Justification: The researcher will use positivism philosophy as it helps to collect the factual
and real data in relation to recruitment and selection impacts. This can help to understand how to
recruit talented people and arrange them at the workplace.
Research approach: This can be defined as process of conducting a research by involving
all aspects of research. The researcher is require to focus on particular topic and interpret the data
that can help to receive outcomes. Different types of research approaches acre descriptive,
methodology, remedial, historical, and explanatory that can help to regulate the activities
accordingly (Hoddy, 2019).
Justification: In this, researcher is going to be use descriptive approach as research in
relation to impact of recruitment and selection based on hypothesis data. This can help to
increase the learning activities of any individual (Hatfield and Lesser, 2020).

Research strategy: This can be denote by over all plan which is prepared by an individual
in order to arrange all activities. The researcher will use this path for carrying the research
project in proper manner that can help to complete the researching part and manage the all study
properly. There are different methods such as interviews, questionnaire, statistical methods etc.
Justification: In relation to current research about recruitment and selection, researcher
will use the survey method that could help to collect the relevant and reliable data. This also
helps to develop the understanding on topic of recruitment impacts at the workplace (Linos and
Riesch, 2020).
Research choice: This can be explained as important task which uses to inform the others
regarding collected data and information in relation to particular topic. This is important for
researcher to conduct the analysis and select the appropriate method for completing the study.
This involves qualitative and quantitative research which are used by researcher to develop their
insights in relation to particular topics. The present research is all about recruitment and select
that is important for each industry to manage it properly. This involves mixed method, mono
method, and multi which can help to complete research (Rajabov, 2019).
Justification: The researcher will be use mixed method to conduct the research and gather
the data in relation to current topic that would help to manage the each activity and task
effectively.
Data Collection Methods: There are a wide range of Data Collection Methods which can
be used for the purpose of research. This can be quite helpful in ensuring that the collection of
the data can be done in a right manner effectively and efficiently. This will help a lot in ensuring
that the wide range of conclusions and recommendations can be drawn in the right manner. The
research which is being conducted on the topic (De Groot and Spiekerman, 2020). The impact of
recruitment and selection criteria on organization performance can be done through the use of a
wide range of methods and techniques. The wide range of Data collection methods which can be
considered by ASOS are Time Series Analysis, Smoothing techniques, Surveys, Polls etc.
Time Horizon: The time horizons which are present as per the Research Onion
Framework are Longitudinal and Cross-sectional. Longitudinal study can be done over an
extended period of time. Cross-sectional studies are limited to a specific time-frame.

Techniques and Procedures are important as per the Research Onion Framework so that
the different types of conclusions and recommendations can be made in the right manner
effectively and efficiently (Kumar, Mariano and Udani, 2019).
Justification- ASOS can make sure that the use of the method of Surveys can be made so
that the collection of data for the research to be conducted on this particular topic can be made in
the right manner. In this way, the collection of the wide range of information can be done
appropriately which will be quite helpful in ensuring that the conclusions and recommendations
can be derived through the use of different types of methods and techniques.
Sampling: Sampling is a technique which is used in the statistical analysis so that the
different types of observations can be taken from a limited number of population effectively and
efficiently. It is quite important that the use of this particular method can be made so that the
different types of samples can be derived from a larger part of population. Thus, it is important
for the researchers that they use it because it is a highly convenient technique and samples can be
obtained within a specific time-frame in the right manner. Thus, it is a very useful choice which
can be considered by the different types of researchers (GABRIELIAN, 2020).
The use of this particular technique can be made by ASOS so that its management is able
to ensure that the use of different types of samples can be derived by the company which will be
highly useful in ensuring that the overall conclusions and recommendations can be drawn in a
the right manner (Leake, 2019).
The research on the topic The impact of recruitment and selection criteria on organization
performance can be made through the use of samples because the obtaining of this samples can
be quite helpful in ensuring that the different type of samples can be obtained so that the
statistical and mathematical analysis can be made for deriving out the conclusions and
recommendations by making the use of analysis and interpretation in the right manner (Meißner
and Oll, 2019).

REFLECTION
I am happy for getting an effective chance of carrying out an investigation over an
interesting topic i.e. The impact of recruitment and selection criteria on organisation
performance. There are different objectivities for completing this project including, developing
knowledge regarding recruitment and selection, ways for recruitment and selection importance of
recruitment and selection and challenges raised during the time of recruitment and selection.
These are main objectives that will be require for completing this investigation successfully.
For completing research on this topic, I will have used different types of methodologies such as
quantitative research, deductive approach, positivism philosophy, questionnaire, probability
sampling and To identify importance of recruitment and selection criteria in improvising
organisational performance
As per the view point of Guest Blogger, 2018, both recruitment and selection process is
important for an organisation in context with improving organisational performance. Through the
process of recruitment and selection in an organisation everything must be conducted in a fair
manner with respect to which no discrimination is done on the basis of gender, religion and
many more. It is important because an individual can increase their performance level only if
they are treated equally among whole company. In context with organisational performance the
another reason of its importance is that it assures consistency because a standardised process if
followed.
As per the view point of Yashar Fadhil Mohammed Harky, 2021, the process of
recruitment and selection plays the most important role in an organisation in context with
enhancing organisational performance. When there is a clear recruitment policy it becomes a
strength for their organisation due to which it builds up an advantage for them. Recruitment and
selection both increases the factor of success in the organisation as qualifies individuals are
selected due to which their performance also gets increases. As in relation with their enhanced
performance they get more encouraged in order the build up better efficiency. Recruitment,
selection and organisational performance are the main elements of an organisation. When targets
are met in a company it happens because of the performance which employees do and it all
depends on the process of recruitment as well as selection.

REFERENCES
books and journals
Brown, C., and et.al., 2019. Using recruitment and selection to build a primary care workforce
for the future. Education for Primary Care. 30(3). pp.128-132.
De Groot, A. D. and Spiekerman, J. A., 2020. Methodology: Foundations of inference and
research in the behavioral sciences (Vol. 6). Walter de Gruyter GmbH & Co KG.
Dhir, S. and Shukla, A., 2019. Role of organizational image in employee engagement and
performance. Benchmarking: An International Journal.
GABRIELIAN, O. A., 2020. MYTHOPOETICS OF THE CULTURE: THE RESEARCH
METHODOLOGY ISSUE. Astra Salvensis-revista de istorie si cultura. 8(Supplement),
pp.549-559.
Hatfield, G. L. and Lesser, I. A., 2020. Does body size impact muscle recruitment during law
enforcement physical control simulator use?. Ergonomics. 63(12). pp.1551-1560.
Hoddy, E. T., 2019. Critical realism in empirical research: Employing techniques from grounded
theory methodology. International Journal of Social Research Methodology. 22(1).
pp.111-124.
Iqbal, A., 2019. The strategic human resource management approaches and organisational
performance. Journal of Advances in Management Research.
Kumar, A. H., Mariano, E. R. and Udani, A. D., 2019. Medical education research methodology:
accuracy and design. Regional Anesthesia & Pain Medicine.
Leake, E., 2019. Empathy as Research Methodology.
Linos, E. and Riesch, N., 2020. Thick red tape and the thin blue line: A field study on reducing
administrative burden in police recruitment. Public Administration Review, 80(1),
pp.92-103.
Meißner, M. and Oll, J., 2019. The promise of eye-tracking methodology in organizational
research: A taxonomy, review, and future avenues. Organizational Research Methods.
22(2). pp.590-617.
Purdon, M. and Thornton, P., 2019. Research methodology for adaptation policy analysis:
embracing the eclectic messy centre. In Research Handbook on Climate Change
Adaptation Policy. Edward Elgar Publishing.
Rajabov, N., 2019. Nazirjon Rajabov On the research methodology of investment environment’s
attractiveness provision to the question of the methodology of studying the
attractiveness of the investment climate. Архив научных исследований.
Saengchai, S., Duangkaew, S. and Jermsittiparsert, K., 2019. Consequences of the Recruitment
and Selection Process on Employee Turnover & Absenteeism: Profitability in the
Textile Sector of Indonesia. International Journal of Innovation, Creativity and Change,
10(1), pp.40-57.
Singh, S.K., Chen, J., Del Giudice, M. and El-Kassar, A.N., 2019. Environmental ethics,
environmental performance, and competitive advantage: role of environmental training.
Technological Forecasting and Social Change, 146, pp.203-211.
Usmani, S., 2020. Recruitment and Selection Process at Workplace: A Qualitative, Quantitative
and Experimental Perspective of Physical Attractiveness and Social Desirability. Review
of Integrative Business and Economics Research. 9(2). pp.107-122.

ONLINE
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ent_and_Selection_on_Organizational_Performance_The_Case_of_Private_owned_Organization
s_in_Erbil_North_of_Iraq>
Blogger, 2018, Reasons why every organisation needs a recruitment and selection policy.
[Online] Available Through:<https://www.yoh.com/blog/5-reasons-every-organization-needs-a-
recruitment-and-selection-policy>
Hire, 2020, Critical recruitment challenges and solutions. [Online] Available Through:
<https://mynexthire.com/recruitment-challenges-and-solutions/>
Hess, 2021, Contemporary recruitment and selection challenges. [Online] Available
Through:<https://www.furstperson.com/blog/contemporary-recruitment-and-selection-
challenges>
Bika, 2021, Most common recruiting challenges and how to overcome them. [Online] Available
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challenges