Motivation •Motivation: a.) Willingness of the employees. b.) give their best. c.) focus on goals and objectives. d.) Internal feeling e.) To achieve success
Motivation •Interview of 6 employees: a.) sales person b.) cabin crew c.) production team d.) customer service support team e.) administrative personnel •Important to resolve the issue •To boost the dedication
Motivation •Issues faced by the employees: a.) Sales person: recognition b.) cabin crew: growth issue c.) production team: security issue d.) customer support team: work conditions e.) administrative personnel: responsibility. •Resolve issue: Herzberg's Two Factor Theory.
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Herzberg's Two Factor Theory. •Important motivational theories. •Satisfy the employees. •Improve the working pattern •Create interest •Satisfy the basic needs. •Manage the routine work •Create positivity in the Workplace.
Herzberg's Two Factor Theory. •Motivation level can be enhanced •Two factors a.) Hygiene factors b.)Motivator factor •Satisfy needs •Resolve the issue of employees.
Herzberg's Two Factor Theory. •Issue related to recognition and achievement. a.) Praise employees b.) recognize employees. c.) rewards •Responsibility issue a.) responsible for own work •Hygiene factors a.) positive working environment
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References •Herzberg, F. (2017).Motivation to work. Routledge. •Wlodkowski, R. J., & Ginsberg, M. B. (2017).Enhancing adult motivation to learn: A comprehensive guide for teaching all adults. John Wiley & Sons. •Peters, R. S. (2015).The concept of motivation. Routledge. •Lepper, M. R., & Greene, D. (Eds.). (2015).The hidden costs of reward: New perspectives on the psychology of human motivation. Psychology Press.