Managing People in Aviation

This report discusses the different managerial roles in the aviation industry and how they influence culture and performance. It also examines various management styles used by airlines and airports and their impact on the firm. The report provides insights into effective strategies for managing people in aviation.

Managing people in
aviation

Table of Contents
INTRODUCTION...........................................................................................................................3
MAIN BODY...................................................................................................................................3
Explanation of what different managerial roles at airlines or airports consist in, and how they
influence culture and performance at the airline or airport.........................................................3
Examination of the management style of different airlines or airports, and how these styles
influence the culture and performance at the firm......................................................................4
CONCLUSION................................................................................................................................6

INTRODUCTION
Aviation refers to air transportation facilities that is helpful in providing flight and other
services to customers. Aviation industry in growing rapidly and there are many companies that is
providing its products and services in respective sector (Stolzer, 2017). It is essential for
organisation to manage its employees as well as their performance. This will help in gaining
competitive advantage over other rival companies. It is essential for organisation to develop
better and effective strategies in order to enhance its performance as well as productivity. There
are different ways though which company can improve the performance level of employees as
well as achieve desired goals. This report includes various managerial role within respective
sector that will help in influencing performance as well as culture. It includes different
management style that could be used by airline as well as analysing the impact of these style in
business performance.
MAIN BODY
Explanation of what different managerial roles at airlines or airports consist in, and how they
influence culture and performance at the airline or airport.
In airline business sector there are various companies that are performing various
activities. It is essential for organisation to conduct business task by considering managing
activities. There are various managerial role that is performed by manager that will help in
conducting business activities in effective and efficient manner. Different managerial role of
organisation lead to have impact over culture as well as performance at airline and airport sector.
The manager of company have several roles and responsibilities that will lead to have impact
over business activities and task (Reason and Hobbs, 2017). It is significant that manager and
leader have requires skills and capabilities that will help in managing business activities and its
employees. This will support in achievement of desired goals and objectives. Various managerial
role in respect to airlines and airport are mention below in detail.
 Budget planning – This is one of the most crucial role and responsibilities of manager in
airport and airline services. This managerial role will help in conducting effective and
efficient plan for organisation. Managers have to set budget for conducting different
business activities so that company can smoothly perform its business task as well as gain

profits for business. This will help in influencing culture as well as performance of
company as it reduce money issues and problems.
 Manage operational activities - There are various operational activities that needs to be
performed by organisation in order to offer high quality product and services to customer.
There are several task that needs to performed effectively for smooth running of
organisation (Fairbairn, 2018). This is managerial role to manager to successful conduct
these activities as well as achieve desired targets. This will lead to motivate employees as
well as increase their overall performance. This will help in enhancing organisation
culture and creating positive environment.
 Control personnel and staff member – It is essential for manager to control and
manage staff member as well as personnel as this will help in achievement of desired
goal and objectives. This management activity play significant role in enhancing
organisation culture as well as performance of employees. There are different tools and
techniques used by manager to control performance of employees as this will help in
creating positive working environment.
 Handling conflicts – Managerial role and responsibility includes the ways through which
company can manage and handle organisation conflicts. This will lead to have impact
workplace culture and employees performance. Through this role and responsibility of
manage organisation will be develop better relationship between employees and
organisation.
Examination of the management style of different airlines or airports, and how these styles
influence the culture and performance at the firm
Management style refers to the way in which company is conducting its management
activities. There are different management style that will help in performing business activities at
effective and efficient manner. These style will lead to have impact over business activities of
airline and airport companies (Flouris and Lock, 2016). Different airport as well as airline
company is using several management style in order to perform their business activities. It is
essential that company to perform its business activities by using appropriate management style.
Different management style that could be used by business in mention below in detailed
description.

Authoritative management style – This type of leadership style can be describe as way
in which manager and leader are providing direction to its employees (Phillips, 2018). This is
considered as most strict style of management as it includes various rule and regulation. Leaders
and manager who follow authoritative management style are considered as aggressive or
dominant. They are responsible for taking all major decision for company. Employees of airline
company will need to follow rules and order given by authoritative manager in order to conduct
business activities in effective manner. The major advantages of this type of management style it
lead to increase performance as power to take important decision is hold by manager.
Democratic management style - This management style is based on mutual respect
between employees as well as organisation. Democratic management style is also known as
participative management. In this type of management style managers of airline and airport
company will be considering the view point of employees (Phillips and Kaps, 2018). This will
help in taking better business decision as well as implementing business task in better manner.
Democratic management style is will help in improving the relationship between organisation as
well as performance of company. It is responsibilities of manager to participate with employees
in order to motivate them.
Laissez fair management style – This type of leadership will includes the way in which
company can perform its activities as well as enhance relationship with employees. Laissez fair
management style in a working style in which employees are responsible for taking decision as
well as conducting business activities. This is considered as one of the effective way of
managing business activities as this allow term member to maximize performance of employees
as well as achievement of desired objectives. Airport and Airline company can use this type of
leadership as this will help in creating positive and independence working environment.
Transformation management style – This is one the most effective approach that could
be used by company which is dealing in airline and aviation sector. Transformation management
style is a way in which company can transform as well as enhance skills of employees in order to
manage business activities in effective manner. This will help in improving the morale of
employees as well as boosting their moral. Company which is following this management style
will help in conducting business activities in better and effective manner. There are various ways
though which manager can transform business activities. This will help in creating friendly
working environment as well as achievement of desired goals.

CONCLUSION
From the above report it can be concluded that there are various managerial roles and
responsibilities that will help in conducting business activities in effective manner. It is essential
for company to identify as well as evaluate various managerial roles as this will help in achieving
desired goals and objectives. There are different types of management style that will lead to
provide directing or guidance to company. Management style will support in conducting
operational activities in better manner so that company could accomplish set targets within time.
REFERENCES
Books and Journals
Stolzer, A.J., 2017. Safety management systems in aviation. Routledge.
Reason, J. and Hobbs, A., 2017. Managing maintenance error: a practical guide. CRC Press.
Fairbairn, G.R., 2018. Development of aviation management coursework. The Collegiate
Aviation Review International. 5(1).
Flouris, T.G. and Lock, D., 2016. Aviation project management. Routledge.
Phillips, E.D., 2018. A critique of aviation management programs. The Collegiate Aviation
Review International. 22(1).
Phillips, E.D. and Kaps, R.W., 2018. Defining aviation management. The Collegiate Aviation
Review International. 23(1).
Wali, A.F. and Nwokah, N.G., 2017. Aviation customers’ journey, who cares? Managing
customer experiences with customer relationship management strategy: Insight into
Nigerian customers’ perspectives. Journal of Global Scholars of Marketing
Science. 27(2). pp.123-135.