Managing People in Organisation
Added on 2020-12-10
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MANAGING PEOPLE INORGANISATION
Table of ContentsINTRODUCTION...........................................................................................................................1MAIN BODY...................................................................................................................................11. Process of recruitment and selection at Harrods.....................................................................12. Motivational Theories used within Harrods............................................................................63. Factors which influence an individual's behaviour as well as factor enable effectivecooperation. ..............................................................................................................................11Conclusion.....................................................................................................................................14REFERENCES..............................................................................................................................16
INTRODUCTIONEmployees are the backbone of company as they play the most essential role inachieving goals and objective of organisation. Managing people in organisation is the mostimportant task for each and every organisation. In order to manage strong as well as effectiveteam in the organisation, they develop the strategies and plans to recruit perfect people in thefirm (Cummins and et.al., 2016). For managing people in the organisation, perfect skills andknowledge is required to select the key employees that will help company in performing varioustask. This project is in context to Harrods, a private limited company in retail industry founded in1834 and it is a recognized brand all over the world. It is the world famous brand, located inKnightsbridge, London. In this report, the process of recruitment and selection followed byHarrods. Further, the theories and models of motivation will also discuss in this assessment.Addition to this, factors that influence the behaviour of people in company.MAIN BODY1. Process of recruitment and selection at Harrods.Recruitment and selection process is one of the most essential procedure in anorganisation. Employees are the key resources of all organisation as without them, a bit of workcannot be executed. So, it is very essential to have the best and effective process of recruitmentand selection in the organisation. The techniques of selection and recruitment are fabulous atHarrods. They select employees who are capable and skilled employees in their work place. Inorder to have the best possible working environment, techniques and methods of selection andrecruitment plays an effective role (Rees and French, 2016). Recruitment means the entireprocedures of attracting, selecting and appointing suitable person for job in an organisation.Recruitment can be done permanently or temporary. Recruitment and Selection is almost samebut there is some difference like recruitment shows positivity as it encourages people for job butselection is an attempt of rejecting, it shows negativity. Selection is a complex process incomparison to recruitment. There are so many factors that have great impact on recruitmentprocess, like these factors are divided in external and internal factors. External factors like supplyand demand, rate of unemployment, labour market. Internal factors affects recruitment is policyof selection, size of organisation and cost of expansion and growth. In the process of selectionand recruitment, experts take in consideration of each and every factor and steps. Enlistment and1
determination is a method of pulling in and selecting people for work inside the organisation. Inthe enrolment procedure, association simply directs the program and action for seek and pull inthe candidates as indicated by the necessity of worker at working environment. In the process ofrecruitment, company can make use of some techniques which helps to make the procedure easyand simple, for example- newspaper, company website, email, telephonic notice, etc. (Kitada andÖlçer, 2015). The process of recruitment is conduct under the supervision of company's head.The main purpose of recruitment is to select the most valuable people that handle their work inthe organisation.Process of Recruitment and SelectionThe process of recruitment is a specific model of people sourcing for the purpose offinding and hiring new employees. It is the process that find out the mostly suitable person foropening job in a given time and cost. In general term, it can be said that, it is a procedure ofsearching for employees and encouraging them to apply for jobs in an organization. There arefive steps involved in the process of recruitment which are as follows- RecruitmentPlanning- This is the first step in the process of recruitment. Planningincludes draft a comprehensive job specification for the empty position, outlining the major andminor responsibilities like nature, qualification, skills, behaviour etc. It is process where thevacant position are analysed and described. It is very important that before recruitment, it shouldbe properly planned and in well structured. In order to attract employees towards vacate job ofcompany, management should ensure that company has well and defined structure (Malik andRowley, 2015). The human resource department at Harrods are focusing on opening of job,investigation of work, set the responsibilities towards their job and so on. DevelopmentofStrategy- After planning of recruitment and requirements of job, it isvery essential to have developed the appropriate strategies for selecting or recruiting theemployees within organisation. The human resource management at Harrods is following sometechniques for acquiring suitable candidates for vacant job. Harrods Company followsadvertisement strategies in the process of recruitment. They make use of social media, television,newspaper, company website as per the job requirements. Searching- This is the process which attracts people for apply for job. There are widelytwo ways or sources which are used to attract people for vacant job are- Internal Sources and2
External Sources. Human resource management of Harrods use both the methods of recruitmentwithin organisation. In internal recruitment, they hire the employees within its current workforceand external recruitment is when company hire from outside (Danese, Molinaro, and Romano,2018).Application- This is the next step when company decide to recruitment from internal orexternal sources. HR. manager of Harrods, received the application form of people who areinterested for vacant job. This application is known as resume or curriculum vitae which consistof skills, qualifications, experience and all other important information required for the job.These applications are check by HR. and forward it to next level. Interview- After the application is pass forward to next level i.e., interview. In theprocess of interview, person which is invited in interview are observed by HR. manager.Analysis, measurement and observation of different skills of person giving interview. There isdifferent form of interview which Harrods Hr. manager is following are verbal as well as writteninterview. Assessment and Control- This is the last step in the process of recruitment. It theconsiderable cost which is involved in the process of recruitment for example- salary ofrecruiters, cost of time spent for preparing job analysis and advertisement, administrativeexpenses, cost incurred in outsourcing and many others. It is very essential to evaluate ormeasure the cost avail on recruitment as it is costly affairs for organisations (Isherwood andTassabehji, 2016). There are some advantages and disadvantages of recruitment process which are as follows-AdvantagesDisadvantagesIt allows all the managers of differentdepartment to get involved.It helps in company growth anddevelopment.It makes employees more attractive(Wehrmeyer, 2017).It is very costly affair for company. It is time consuming.It is very challenging task. Examples of Job Advertisement3
The main purpose of Job advertisement is to attract the right person for right position.Harrods company's human resource management used to give advertisement of job by usingvarious channels.Nameofcompany- Harrods Limited, UK.JobTitle- Sales ExecutiveDescription- The main duty of sales executive is to provide effective information and differentvariety of goods and services to consumers. Inventory management is also the responsibilitiesof sales executives. Stock in, stock out is managed by sales executive by attracting customer tobuy their goods. Sales executive needs to attract the customers for buying the products orservices from the company. Date-1 June. 2018.Time- 9:00 AMLocation- 87-135 Brompton Road, Knightsbridge, London, United KingdomJobRequirement- Graduation is must (BCOM, BBA, BBM), effective skills of communication,better decision making skills, 3 years of experience is must is same filed. Age limit- 20-30years. Job Analysis- Job analysis is the procedure to identify and determine in detailed thespecific duties and requirement of job and significance of duties for a given job. It a processwhere judgement are made on collection of data on a job. Harrods Company use to analysis itsjob by taking some factors as bases like skills, traits etc. In general term it is the procedure thatused to collect information about responsibilities, duties, skills required, result and workingenvironment on a job place (Olins, 2017). It is an anatomy of job. Analysis of job is performedupon ongoing jobs only. Job contains are included in job analysis. Here are some functions performed in Job analysis are-Assembling and recording work dataChecking activity.Producing expected set of responsibilities identified with the data.Deciding knowledge, skills.4
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