This presentation discusses the importance of induction and training programs, management and leadership styles, and the organizational structure and culture in Samsung.
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ManagingPeopleinOrganizations Assessment 2
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INTRODUCTION Employee is the important part of any organization. They make efforts to accomplish company's goals and objectives. Every individual has their own skills which define them different from others Samsung is a South Korean multinational conglomerate organization. Its headquartered is located in Samsung Town, Seoul. Company was introduced by Lee Byung-chul in 1938 as a trading firm. It has powerful impact on home country economic development. Report explain induction and training program, leadership style, organization culture and structure.
Introduction to Samsung company Company was introduced by Lee Byung-chul in 1938 as a trading firm. It has powerful impact on home country economic development. Report explain induction and training program, leadership style, organization culture and structure. In 1995 Samsung developed its first liquid crystal display screen, it also released a fitness smart-watch known as the gear fit 2 and a wireless ear-bud's brand called as the Ger Icon X in 2016. It is one of the leading smart-phone producer in the world with a wide range of phones including latest technology.
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1) Induction and training program in Samsung- Induction program •It is the process which is used within Samsung to welcome new employees to the company and prepare all of them for new responsibilities. •It helps in the effective integration of individual intocited organization. As perTPI -theory inductionincludedevelopmentoftheoreticalandpracticalskillsbutfulfillinteraction requirements which exist between new employees of firm. •Thisprocessprovidesanintroductionofworkingcultureandmanagesindividualswithin Samsung.
Cont… System model-This model consists of five stages. It should be repeated regularly to make future improvements. Training should achieve purpose of helping the workers of selected company to perform work to set standards. Phase of method are below- •Analysis and identification- •Designing •Developing •Implementation •Evaluation
Cont… Transitional model-This model focuses on entire Samsung’s working process. The outer loop explains company’s vision, mission and values. •Vision-It focuses on the milestones which Samsungobjects to accomplish before the deadline of the task. •Mission-It describes the reason of Samsung’s existence.Itrecognizes the position in competitive market. •Values-It is the translation of mission and vision into communicable ideals.
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ChallengesinInductionprogram Giving too much information to new starters at once Impersonal induction experience
Types of induction programs used in Samsung Formal induction Informal induction
Importance of induction Induction program is an essential program that assist an organization to bring new staff in to the company. It helps in providing an introduction to the working environment and the set up of new employees in Samsung. This process will cover the employee and employer rights, terms and condition of employment (Lake, Salakhutdinov and Tenenbaum, 2015). Induction program helps in introducing roles and responsibilities to new employees that helps in improving their performance that leads to good customers services.
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Training role in greaterperformance and output •This type of developing program improves weaknesses of Samsung’s employees and polish their skills which are more important for performance and effective outputs. •It increases job satisfaction and morale among employees. Developed efficiencies in the processes, outputs of financial gain (Harper, 2018). Learning program reduce employee’s turnover into Samsung. •Through it, workers acquirevarious skills, increases contribution to business and creates self- esteem. With training, they can take themselves into other position and earn better salary.
Challenges during training in Samsung Company faced many challenges during its training and induction program, like- •Shortage of cost-Earlier Samsung did not have sufficient amount for training or induction program for new employees. They were not able to provide sufficient tools to them which can improved their skills. Shortage of skilled trainer-Samsung was facing challenges in few past years because of lack of skilled trainers into the country (Meichenbaum, 2017). It do have enough numbers of good trainers, who can give training sessions to new workers.
Different types of training program used in Samsung New employee training Regional specialists Samsung MBA Online training assistance
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Training methods Computer bases and e-learning training Hands on training Interactive methods Instructor led classroom, training
2)Management and leadership style and their uses- Management-This the administration of Samsung, whether it is a business, a not- for- profit organization or government body (Change this definition if possible). It includespreparing the strategies and coordinating in efforts of employees to accomplish goals. Leadership-It is the ability of Samsung's management to set and accomplish objects, decisive action, outperform competition and inspire other employees performance. It is not easy to place a value on leadership or qualitative aspects ofselectedcompany, compared to qualitative metrics which is usually tracked to compare between other companies.
Cont… Leadership style-It is the leader method of providing direction, implementing plans and motivate employees of the company (Hillson and Murray-Webster, 2017). There are few leadership styles are below- •Democratic leadership •Autocratic leadership •Laissez-Faire leadership
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Cont… •Democratic leadership-It is also known as participative leadership is a type of leadership style in which members of chosen company group take a more participative role in the decision-making method. Autocratic leadership-Autocratic is one of the popular leadership style. Individual keep control over all decision and take little input from employees. Leader of Samsung dictates all work methods and processes (Bolman and Deal, 2017) •Laissez-Faire leadership-It is also known declarative leadership, in thisleader is open minded and allow group members of Samsung to take decisions. Leader believes that workers good when they are left alone to respond to their responsibilities in their own working way.
Uses of management and leadership in Samsung- •Management-Managementsmanagevariousfunctionslikeplanning,organizing,staffing, controlling, directing and motivation. Use of management into the organization is explained by its goals and targets. It is the firm’s activity of collecting people together to achieve desired objects and use all tools or elements effectively. •Leadership-Itistheleaderresponsibilitytohandlealltaskthroughtheirleadership and management of Samsung’s management that helps to maximize work efficiency and accomplish company goals.(improve entire line).It is helpful to improve productivity, increase emotional intelligence among the workers which motivate them towards job responsibilities.
BasisLeadershipManagement MeaningThis the way to manage followers into the group and instruct them to accomplish goals (Heifetz and Linsky, 2017) Management is an art of systematically organizing and coordinating work in an efficient way. Emphasis onPeopleofSamsunginspirebyleadership style. Managementmanagesvariousthingslike employees, finance etc. into the Samsung. PowerIt has influencing power.Management has ruling power on others. Focus onLeadershipencouragechangesinthe organization (Shaw, 2017). It tries to bring stability in working process. PlanningTheir strategies are proactive.It has reactive planning. PerspectiveIt needs good foresightedness.It has short term perspective. FormulationThey formulate principles and guidelines.It makes policies and procedures of Samsung.
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Samsung organizational structure and culture- •Organizational structure-It is the guidelines how specific activities are operated in order to accomplish goals of Samsung. Like- in centralized structure, decisions flows from top-down while in a decentralized decision are made at different levels. •The structure in Samsung is centralized as lower level managers are not competent and do not have authority to frame any decisions. Lower management of Samsung do not play important role in decision structure.
Samsung’s organizational structure- •CEO-The responsibility of Samsung CEO & MD is set by board of directors and other authority, relaying on company’s legal structure. •Digital media and communication-It is just what they sound like- communicationperformedthroughdigitalmedium(Samsung Organizational Structure,2016). Multimedia manager and developers use these methods to generate various entertainment, graphical design etc. •Device solutions-It is generating exciting prospects. This expand various products in different markets.
Influence of Samsung structure on culture Samsung structure motivate employees to do their work effectively as a team, it helps them to accomplish company gaols and objectives. Structure can effect company's culture in positive and negative way, like- •Positive-Let's take an example management of cited organization follow same rewards and punishment structure for employees, it creates equal working environment into the company. •Negative-For example every employee is different from other, it is not possible that one structure is enough for all. This type of management hierarchy make negative impact on culture.
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AdvantagesDisadvantages Samsung centralized structure is good for control whole company. Samsung do not take employees opinion while making decisions. In functional structure all decision create at top level. It makes sure that upper management has control over the organization. This type of structure lead poor communication between departments, working situations and inter- department issues. Samsungwithmatrixstructurehasnochain command. Employees perform in a team, that they develop and organized. Employee get confused and frustrate because lines of reporting are unclear. CEO of the cited company work as a manager who give instruction to all employees to do work. This structure is not good for cited company which produceproductswithalonglifespanwithout asking employees about their interest
AdvantagesanddisadvantagesofSamsung culture •Advantage-Working culture of Samsung ask to employees about their suggestions. •Disadvantage-In this type of culture, sometimes employees do not agree with each other opinion which is the reason of conflicts among them. •Recommendation-To increase work productivity, Samsung has to developed such type of working culture where employees free to their opinion which make work easy. To overcome from shortage, cost problem of Samsung has to create training budget for new employees.
CONCLUSION From the above report, it is concluded that induction and training program is compulsory for new employees into the organization which make them familiar with their job responsibility. To increase worker's productivity, Samsung follow matrix structure, which develop workers skills. Training play important role in grater outputs which create more profitability.
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