Managing People and Performance in BUNI Travel: Job Description, Person Specification, Job Advert, and Staff Development Plan

This report discusses managing people and performance in BUNI Travel, covering job description, person specification, job advert, and staff development plan. It provides insights into the recruitment process and a three-month staff development plan for new starters.

People
And
Performance

Table of Contents
INTRODUCTION ..........................................................................................................................3
TASK ..............................................................................................................................................3
Job description and person specification.....................................................................................3
Job Advert...................................................................................................................................7
Plan and outlining their strategy of their agency........................................................................9
Three-month staff development plan on BUNI Travel.............................................................10
CONCLUSION..............................................................................................................................12
REFERENCES..............................................................................................................................13

INTRODUCTION
People which can be operating in a commercial enterprise agency are called the personnel
of that agency and that they play an crucial position in that place, as they may be critical detail of
that entity. The duty is of proprietor to appearance and take a look at on personnel together with
overall performance for attaining desires and goals of commercial enterprise which can be
predetermined for the future. Management of human beings is crucial in each agency they assist
with inside the success of earnings and they may be led through a crew chief or HR manager.
There is a unique crew of HR that appears for the sports and overall performance of the
personnel and their features begin from recruiting, selecting, education of recent candidates,
preserving of the prevailing personnel is likewise carried out with the assist of various
compensating and worthwhile incentives and lots of different sports. They are the maximum
crucial detail that manage and direct personnel in an agency (Armstrong, 2020). The following
file is all approximately BUNI Travel Plc in UK. This organization is attempting to find the
proper candidate for filling the task of travel representative in its vacant place, who can begin
operating and running of their organisation of travelling. Various different files have
approximately the qualifications which can be required through that candidate also are
mentioned in this file. This file additionally discusses task description, character specification
this is wanted for the task of that travel representative, together with it, it discusses
approximately task advert, a plan this is made for the demonstration of the recruiting method that
want to be followed through the organization. Along with this their file additionally explains
three-month staff of workers improvement and development plan so one can be used with inside
the organisation.
TASK
Job description and person specification
Job description: Job description is a report this is written mentioning approximately the
exclusive tasks, qualifications, responsibilities and obligations and different info which are
required for a job. It is utilized in recruiting system for conveying and influencing applicants for
the job (Barajas and Peterson, 2018). Performance control is likewise assessed via way of
means of this of the employee.

Job Description
Job Title: Business Travel Consultant
Reporting to: HR Manager
Job Description: Advising and consulting clients who want to travel world.
Duties and Obligations:
 Providing customers with applicable facts and all different matters and applications
that advantage them.
 Organising tour and different stuff together with one of a kind accommodations,
tickets and all different important matters.
 Ascertaining client’s wishes and needs after which advising them with suitable tour
applications.
 To studies and feature understanding approximately locations and touring modes
together with the customs, climate conditions, charges and different critical details.
Collection of deposits and balances from customers.
Qualifications:
 Client must have high education diploma degree.
 Client completed qualification in tourism sector.
 Client must have basic and high interpersonal skills, such as respect,
communication and fellow feelings.
 Client having knowledge of computer literate along with writing skills and
exceptional researching.
 Client must have great experience as travel consultant.
Person Specification: A individual specification utilized in defining the professional and
certified profile of a candidate, this is required to be stuffed with inside the job. It carries all of
the expertise and abilities which can be essential and required to be executed with inside the job
(D’Amico, Jaffe And Gardner, 2018). The candidate need to see that it should not be over stated.
Hiring and choice of a person who do now no longer suit the criteria is not desirable because it
will provide most effective unfaithful wish and also will bring about the letting down for

employer. BUNI tour have this report because it has its critical position with inside the recruiter's
toolbox.

Personal Specification
Significant skills:
 Candidate must have Good coordination skills.
 Candidate have Multi-tasking skills.
 Candidate have to persuading ability to learn and share.
 Candidate must have an effective communicating skills for handling all their
clients and customer issues.
 It is mandatory for candidate that they have travelling tools and software
knowledge and expertise.
Required skills:
 Candidate must have possession in their confidence in dealing with their clients
and travellers.
 Candidate must have good understanding with their flexibility.
 Candidate must should know how to deal with their clients in different situations
which arises in future.
Candidate must have patience level for listening and have speaking skills.

Job Advert
Job ad is the declaration or a sort of commercial this is performed for informing one of
their kind humans approximately a particular activity role or their activity position and this is to
be had and vacant with inside their organisation. It is represent with inside of their written layout
concerning humans. It incorporates all of the essential records and different detailing
approximately the activity profile and the advantages which can be furnished through the
enterprise organisation. The verbal exchange is performed to have ability activity applicants and
tell them approximately activity and additionally for attracting them to use for the vacant activity
(Dahiya, 2021).
Job Advertisement
We are hiring!!!
Travelling Consultant
We are searching and hiring in our business enterprise for an skilled journey representative in
BUNI Travels. The a hit candidate wishes to fulfil sure necessities for it and those are as
follows:
 At least 2 years of revel in with-inside the journeying industry. Advising and guiding
clients and customers on journey, transportation and all different accommodations.
 Passionate and enthusiastic about high-quality customer support to customers.
 Providing customer support to customers from enquiry to all information like ultimate
the sale and finishing with the observe up of sale with customers.
 Working inside occupational organization crew and accomplishing income objectives
with inside the business enterprise.
 Fluency in English and a different language.
This is a full time job place in the agency. Candidates must have with their special skills, huge
experience in this background, and have a great knowledge is required it is requested to please
e-mail their resume to [e-mail]
Interview will be done of only short listed candidates.
BUNI Travel
1-370-00-5122 or 9065851215 or [e-mail]

12548 London Street 1672, UK.
Please visit and see www.bunitours&travels.com

Plan and outlining their strategy of their agency
For recruiting and hiring numerous and rightly desirable new applicants for their agency,
the HR supervisor and group want to comply with and they enforce an powerful recruitment plan
for their organization (Grover, 2021). It helps and facilitates the supervisor in figuring out all of
the nice appropriate and proper applicants in BUNI Travel for the agency’s vacant process
because their enterprise tour and travel of their consultant.
Defining the specific goals and objectives: The fundamental motive of BUNI travels is to
identity of their first-rate ideal and first-rate of their candidate who could be new personnel of
their business enterprise, as in step with their particular goals. The maximum critical goals with
have their inside business enterprise and it is acquisition of their first-rate ability set via way of
their means of their candidate in travelling industry.
Clear idea to only recruit and have suitable candidates: The HR supervisor and crew need to
have their clean purpose of the recruitment and choice of the applicants which might be
successful sufficient and additionally observe the to be had activity with inside the journeying
business enterprise. For this commercial enterprise tour representative and its vacant activity
profile with inside the business enterprise, the candidate wishes to own heritage and enjoy with
inside the tour subject and different qualifications required (Kouatli, 2019).
Refining the selection process: The recruitment and choice technique of the proper candidate
with inside the business enterprise is maximum critical element for the hiring and recruiting the
maximum and first-rate ideal humans in company. The HR supervisor and the crew of BUNI
tour wishes to be coordinated and additionally a want is there for the cooperation with the
pinnacle government and pinnacle degree control with inside the a hit hiring of the best person. It
has basically two-3 rounds which might be there for the making of desire of the perfect candidate
with inside the company.
Developing the sourcing strategy: Being a HR supervisor, the sourcing method of the business
enterprise is critical and critical to be regarded of the first-rate ideal applicants for the journeying
business enterprise. Development of an motion plan via way of means of the crew with inside the
business enterprise in accordance the numerous and various resources and it is pivotal and
critical for the business enterprise. HR branch is constantly accountable to appearance and test
the best sourcing method with inside the business enterprise and identity of the first-rate worker

is likewise visible which could assist in achieving wishes and goals with inside the business
enterprise (Mak and Zhao, 2020).
Three-month staff development plan on BUNI Travel
Three-month workforce improvement plan is defined with inside the following for the context of
the BUNI Travel enterprise for each 3 months with its exclusive sports and responsibilities which
might be segregated a few of the new personnel with inside the enterprise. This development
plan is briefly discussed in below:
Month 1:
 Providing appropriate and great steerage and specific guidelines which might be
associated with the responsibilities and operating operations to the personnel accordingly.
 Indulging the brand new personnel in a very positive and beneficial and great perfect
operating and working surroundings through imparting them assist for the primary cause
to collect competencies and capabilities with inside the new personnel along side the
operations of the corporation ans its attainment of desires and goals with inside the
destiny on right time (Olaisen and Revang, 2018).
 Providing schooling for the proper increase in step with the desires and necessities of the
corporation.
 Assisting and guiding in working with the assist of diverse touring software program for
making their customers acquainted to the agency’s norms and all.
Month 2:
 Checking and searching the obligations accomplished through the personnel.
 Reviewing the mistakes and errors for assisting them.
 Productivity and performance of the personnel may be boosted of the personnel with
inside the touring agency.
 Guidance with inside the introduction of latest and appealing thoughts and mind for the
touring agency (Rooney, Ozkul and Paul, 2020).
 Involvement of latest personnel in numerous decision-making of the organisation.
 Evolvement of inherent and super talents for reaching achievement with inside the
destiny for the agency.
Month 3:

 Performance and paintings of the personnel will be checked.
 Checking and seeing features and abilities of personnel which are inculcated inside them.
 Catering and giving new operating responsibilities to new personnel and additionally
overlooking their effects additionally (Shackleton-Jones, 2019).
 Announcements of latest popularity with the assist of rewards and different compensatory
techniques for attaining greater productiveness in personnel.
Being with inside the business enterprise as HR Manager in BUNI Travel, the increase
and improvement is visible in their personnel participants and for this plan and application has
been created for the success of desires and goals which might be already determined for the
green and green success of all not unusual place desires of company (Templer, 2018).

CONCLUSION
It is concluded from the above said file that there's one of their kind positioning of HR
supervisor and HR crew as they play their crucial function in hiring, choosing proper applicants
for the task function and task profile, schooling and growing of current and new personnel with
inside the commercial enterprise organisation, compensating or profitable with the assist of
various strategies and manners to human beings for the attainment of common desires with
inside the organisation. They are accountable or even accountable for hiring and choosing all of
the great desirable and the proper human beings to paintings with inside the organisation. Job
description is called the written file in this is made for describing responsibilities and duties of
the personnel, qualifications or reports of the one of their kind of human beings which are might
be wished and are certified for unique task profile. On the opposite hand, individual specification
is utilized in managing perfect and essential ability units for the overall performance of a specific
task function. Job ad is made for making the function of HR supervisor to inform, talk for the
applicants’ enchantment for unique task profile. Whereas for the recruiting techniques are
designed with inside the plan. In the file there's additionally designing of a three-month plan for
the brand new starters for making them snug and acquainted with inside the organisation.

REFERENCES
Books and Journals
Armstrong, M., 2020. Armstrong's Handbook of Strategic Human Resource Management:
Improve Business Performance Through Strategic People Management. Kogan Page
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D’Amico, M.L., Jaffe, L.E. and Gardner, J.A., 2018. Evidence for interventions to improve and
maintain occupational performance and participation for people with serious mental
illness: A systematic review. The American Journal of Occupational Therapy, 72(5),
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Dahiya, R., 2021, June. Insecure people can eclipse your sun; so identify before it is too late:
revisit to the nexus between job insecurity, organizational identification and employee
performance behaviour. In Evidence-based HRM: a Global Forum for Empirical
Scholarship. Emerald Publishing Limited.
Grover, S.L., 2021. Different respect motivates different people: How self-esteem moderates the
effects of respect on performance. Personality and Individual Differences, 168,
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Kouatli, I., 2019. People-process-performance benchmarking technique in cloud computing
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Mak, G. and Zhao, L., 2020. A systematic review: the application of virtual reality on the skill-
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Rooney, S., Ozkul, C. and Paul, L., 2020. Correlates of dual-task performance in people with
multiple sclerosis: A systematic review. Gait & Posture, 81, pp.172-182.
Shackleton-Jones, N., 2019. How people learn: Designing education and training that works to
improve performance. Kogan Page Publishers.
Templer, K.J., 2018. Dark personality, job performance ratings, and the role of political skill: An
indication of why toxic people may get ahead at work. Personality and Individual
Differences, 124, pp.209-214.