Project Management and Training Evaluation

This assignment is about the evaluation of a project management plan that focused on examining the impact of training and development on employee performance at Continental Consulting Company. The researcher collected primary and secondary data through surveys, books, and articles to assess the project's success. The study highlights the importance of proper research methodologies, timely identification of issues, and effective communication in project management. The analysis also discusses the role of training and development in improving employee performance and company profitability.

Managing Successful Business
Project

TABLE OF CONTENTS
INTRODUCTION...........................................................................................................................1
PART 1............................................................................................................................................1
P.1. Aims and objectives of the project report............................................................................1
P.2. Project management plan.....................................................................................................2
P.3. Work break structure and Gantt Chart.................................................................................5
PART 2............................................................................................................................................7
P.4. Application of qualitative and quantitative research methods.............................................7
P.5. Data Analysis of the research using appropriate tools and techniques................................9
P.6.Communicating appropriate recommendations as a result of research and data analysis.. 18
P.7. Reflection on my own professional Learning. ..................................................................19
CONCLUSION..............................................................................................................................20
REFERENCES..............................................................................................................................21
APPENDIX....................................................................................................................................23

INTRODUCTION
The use of Digital technology is increasing in each and every field and has great impact
on the life of humans. In the era of globalisation and modernisation, digitalisation technology has
begun to eat the world. The impact of digitalization is not only limited to business but it affects
the entire economic growth of country as well as productivity. Digital technology plays a vital
role in development and growth of company. Digital technology is very crucial in the life of
human. With the help of digital technology, all the departments of organisation get benefited.
The present research project is in the context with Continental Consulting Limited, United
Kingdom. Furthermore, the present research project has the fundamental aim to understand the
impact of digital technology (Hussain and Dimple, 2018). Moreover, this report also includes
aims and objectives, project management plan, small scale research, collection of data from
questionnaire, analysis and interpretation will also include in this project work.
PART 1
P1 Aim and objectives of the project report.
Background of the study
The main purpose of Project management is to predict and foresee as many dangers and
issues are possible and to plan, organise and control activities so that project is completed
successfully. The project management plan also aids in developing each activities of business in
a systematic manner that it minimizes the risk as well as it also helps in supporting entire growth
and development of business in very effective way. Project management plan is developing in
order to plan, control and coordinate the modern and complex activities of business. This present
project is for the assessment of Continental Consulting Limited, United Kingdom which is
Research and Business Consultancy company. The CEO of this company is Mario Bindas. The
main work of this company is Business Process Re-engineering and potential consumers that
includes small and medium manufacturing organisation. Small and medium company is only in
London and Greater London. There are team of 22 experts from whom Mario is working.
These experts are researcher and consultants (Carnall, 2018). This company was set up 8
years ago and at that time company was famous in providing IT facilities but with the passage of
time, company's products and services become outdated and old with the advancement of
1

innovation. Company is largely affected by the impact of digital technology that result in
company needs to implement digital technology in within their functions and operations. Thus,
company is moving on the digitalisation. The whole project is related with the implication of
digital technology. In order to achieve desired goals and objectives, as well as to retain in
market, it is very important to use or implement digital technology within organisation to make
the work effective and perfect.
Aim- “To identify impact of digital technology supporting small business growth and
innovation: A study on Continental Consulting Limited of United Kingdom.”
Objectives
 To explore the terminology and concept of digital technology
 To examine the role of digital technology for support to business growth
 To determine the relationship between the digital platform and growth of the small
organisation like Continental Consulting Limited.
Research Questions
 What are the terminology and concept of digital technology?
 What are the role of digital technology for support to business growth?
 What are the relationship between the digital platform and growth of the small
organisation like Continental Consulting Limited?
P.2. Project management plan.
WBS Task Time
period
Beginnin
g Finish Predec
essors
1
 Research Project 27 days 6/18/17 7/25/17
1.1
 Planning 5 days 6/18/17 6/26/17
1.1.1
 Findings from the topic 1 day 6/18/17 6/20/17
1.1.2
 Statements of issues 3 days 6/19/17 6/25/17 3
1.1.3
 Allocation and Time 1 day 6/24/17 6/26/17 4
2

frame of resources
1.2
 Implementation 15 days 6/25/17 7/16/17 2
1.2.1
 Literature review 2 days 6/25/17 6/28/17
1.2.2
 Selection of correct
research methodologies 4 days 6/29/17 07/03/17 7
1.2.3
 Computation of expenses 5 days 06/02/17 07/10/17 8
1.2.4
 Data analysis and
interpretation 3 days 06/09/17 7/15/18 9
1.2.5
 Evaluation of results and
outcomes 1 day 7/14/17 7/15/17 10
1.3
 Project closer 7 days 6/15/17 7/25/17 6
1.3.1
 Giving conclusion and
recommendation 1 day 7/15/17 7/15/17 6
1.3.2
 Furnish proper
recommendation 2 days 7/16/17 7/19/17 13
1.3.3
 Result of documentation 3 days 7/20/17 7/24/17 14
1.3.4
 Submission of report 1 day 7/23/17 7/25/17 15
The purpose of project management plan is to provide suggestions to manager of
Continental Consulting Limited company as well as help them in formulating effective policies
and strategies in order to control and manage different types of project. It is the duty of project
manager to develop a proper plan of project management. Project manager can effectual use the
resources in the execution of the project within specified cots, time etc. Project manager of
Continental Consulting Limited is required to focus on various aspects while formulating project
management plan-
Time- Time is the one of the significant factor in conducting as well as in executing
research project. Researcher has to set a schedule for each activities. Researcher face many
issues due to lack of time. Researcher will use Gantt chart method to overcome the difficulties of
lack of time (Hameed, and et.al., 2016).
3

Cost- This is also one of the significant task in completing the project as because
researcher has to consider each and every aspect of cost while conducting research. There are
various activities like transportation, printing, internet charge etc. These all activities are
increases the cost. Thus, it is very difficult for research to carry all these activities in insufficient
fund.
Quality- This is another most important aspects of making research project successful
and effective. Time is also considered in this factor as because it is very essential that research
should be completed in a time. Researcher can evaluate the appropriate decisions by maintaining
standard of quality (Lu, Plewa and Ho, 2016).
Risk- Risk is also one of the most essential and critical factor in conducting research.
Risk affects the study as well as result of research. The leading risk is affiliated with plagiarism
so that researcher should convert all secondary information in own words by which chances of
plagiarism can minimize.
Scope- The scope of research is very broad as because its main is to make understand the
impact of digital technology within organisation. This research project also makes understand the
use of digital technology in the business (Wang and et.al., 2017).
Project Budget
Tasks Budget (£)
Project initiation 900
Resource gathering and
budget preparation
500
System design 300
Developing systems 400
System testing 200
Closure and Transfer 150
4

Total Budget of Project 2450
P.3. Work break structure and Gantt Chart.
5

6

Networking plan
The above Gantt Chart stated that there is some exercise that are build up that aids to
outline aims and objectives in a profound manner. This is one of the most idealistic way so that
researcher can obtain its aims and objectives in much effective way. By making use of survey,
experts can check all the data.
PART 2
P.4. Application of qualitative and quantitative research methods
It is very important to conduct research properly in order to collect relevant data and
information related to the research subject or topic. Research methodologies is an idea used to
analysis the problem and methods to identify issues related to the topic. There are various kinds
of techniques and methods to identify answers to various questions and collect information
effectively. Here are some techniques of research methodologies are as follows-
Research Philosophy- In order to achieve the desire goals and objectives of research in a
systematic manner, researcher will make use of effective design. To obtain the most effective
results. It is very important that researcher should use the best and suitable tools and equipment’s
to ascertain the best outcome. There are two types of research philosophies, positivism and
interpretivism. The strategy that furnish effectual consideration of reliability in the research
study is known as Positivism research philosophies.
In this research philosophies observations are repeatable. In this research project,
researcher will use positivism research philosophy to find out the impact of digital technology on
Continental Consulting Limited (Takhar-Lail and Ghorbani, 2015).
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Research Strategy- The research strategy is factor which distinguish several approaches
to direct the examination of research. There are different types of strategies and techniques that
are connected with various types of research topic. Survey, interview, seminars are included in
research strategies to assemble the information or data related to the topic of research. There are
various types of strategies like subjective, survey, forecasting research. In this present research
work, researcher will conduct survey with the help of preparation of questionnaire. It is
quantitative method of research.
Research Technique- The research technique means the plan and process for conducting
research effectively which helps to make steps from broad assumptions for collecting data or
information in detailed as well as analysis and interpretation. There are three types of techniques
of research that are majorly used by the researcher are as quantitative, qualitative and mixed
method of research.
Quantitative research is used by the researcher in this research project. It is a method that
help researcher in testing the aims and objectives of topic by identifying the relations in between
variables. In order to obtain numerical data, these variables are measured on various tools and
equipment.
Data Collection- Data collection is the most essential section of research topic. It is main
element of research study. There are two types methods for collecting data which are primary
and secondary. Researcher will use both types of data for collecting information to make
research effective. Primary method of collecting data is when researcher collect information
from himself. It is the information which are unused and which are directly acquire by from the
source of data which are surveys, interview, etc.
On the other hand, secondary data are the data which are collected from other sources.
Information collected from secondary sources are used by many people. Examples of secondary
data are books and journals, articles, magazines etc. Primary data are more realistic than
secondary data. In this present research, researcher will collect from both the sources to collect
the information regarding the impact of digital technology of company.
Sampling- Sampling is a process that are used to collect information that includes
different types of test from group of people and which have actual focus on collection and
effectual arrangement or planning of data that help researcher in evaluating effective result or
8

outcomes. Further, sampling is divided into further various groups such as inspection of group,
multistage examination etc. In this present research study, researcher will use basic method of
sampling for collecting data to make research successful and reliable. Researcher will collect
data from 25 employees of Continental Consulting Limited by preparing questionnaire. It is type
of primary collection of data in which employees answer the question.
Research Approach- The research approach is also one of the essential part in research
study as because it helps researcher in determining the objectives and aims of research study and
also find out impelling result. There are two types of research approach which are inductive and
deductive approach. When researcher allow using hypothesis than it is known as inductive
approach. On the other hand, when theories or models are confined by agents are known as
deductive approach. In this research study, researcher will allow deductive research approach to
find out the impact of digital technology within Continental Consulting Limited company
(O'Brien and Saldanha, 2014).
Research limitations- In research project there are some limitations which cannot be
able to handle or manage by researcher. There are different types of limitations that can arise in
the study of research are lack of experience in the area of research, preparation aims and
objectives of research, implementation of collection of data by various methods and techniques.
Ethical Considerations- In conducting research study, there are some norms or
standards which is to be obey or followed by research to make the research successful and
realistic. Norms or standard which researcher has to follow while collecting data are, data should
not be harm, it should be informed consent and data or information that has been collected
should be keep secured and private it should not be leaked until and unless the consent is given.
Norms and standard are the things which make difference in what is good or bad (McGregor and
et.al., 2018).
P.5. Data Analysis of the research using appropriate tools and techniques.
Theme 1. Employees working in Continental Consulting Limited?
Particular Respondents
Less than one year 12
Less than 5 years 7
9

More than 5, Less than 8 years. 4
New Joiner 2
Total 25
Interpretation- While the question has been asked in the survey from 25 employees of
the then it has been found that Continental Consulting Limited company, about 12 employees are
working for less than one year, it can be seen because of decrease in the productivity and profit
of company major employees left the company. 7 employees are working in the company less
than 5 years and about 4 employees are working more than five years but less than 8 years.
Beside this, 2 employees are new joiners.
Theme 2. Hear the name digitalisation or digital technology.
Particular Respondents
Yes 20
No 4
Not Sure 1
10
Less than one year
Less that 5 years
More than 5, Less
than 8 years.
New Joiner

Total 25
Interpretation- While the question has been asked in the survey from 25 employees of
the then it has been found that Continental Consulting Limited company, about 20 employees are
working in Continental Consulting Limited company had heard the name of word digitalization,
thus it can be seen that in the world of globalization, digitalization is become very popular. On
the other hand, about 4 employees are never heard the word digitalisation and only a single
employee is not sure about their answer.
Theme 3. Digital technology help company.
Particular Respondents
Yes 10
No 9
Not Sure 6
Total 25
11
Yes
No
Not Sure

Interpretation- While the question has been asked in the survey from 25 employees of
the then it has been found that Continental Consulting Limited company, about 10 employees are
in favour of digital technology, they are agreed that digital technology help company in great
extent. About 9 employees disagree that their digital technology does not help company. Beside
this, only 6 employees do not give any answer as they are confuses whether company is helped
by digital technology or not.
Theme 4. Advantages of Digital technology within organisation.
Particular Respondents
Fast work 16
Quality of work 5
Increase the productivity 2
All of above 2
Total 25
12
Yes No Not Sure
0
1
2
3
4
5
6
7
8
9
10
Respondents

Interpretation- There are some advantages of digital technology within organisation are
fast work, quality of work, increased productivity or etc. While the question has been asked in
the survey from 25 employees of the then it has been found that Continental Consulting Limited
company, about 16 employees said that with the implementation of digital technology, it will
help in getting work faster. On the other hand, 5 employees said that use of digital technology
will make the work in quality standard. Moreover, 2 employees said that it helps in increasing
productivity in work and about 2 employees said that all are the advantages of digital technology.
Theme 5. Digital technology increases the profit of company.
Particular Respondents
Yes 18
No 5
Not Sure 2
13
Fast work
Quality of work
Increase the productivity
All of above
0
2
4
6
8
10
12
14
16
Respondents

Total 25
Interpretation- While the question has been asked in the survey from 25 employees of
the then it has been found that Continental Consulting Limited company, about 18 employees are
agreed that digital technology increases the profit of company. They said that digital technology
is very beneficial for company in order to sustain in the market. On the other hand, 5 employees
said that digital technology has no benefit and it does not increase the profit of company. Beside
this, 2 employees are not sure about their answer.
Theme 6. Issues that are faced by the implementation of digital technology
Particular Respondents
Cost issue 5
Lack of knowledge’s 10
14
Yes
No
Not Sure

Lack of training and development in
organisation
5
Lack of digital literacy 5
Total 25
Interpretation- While the question has been asked in the survey from 25 employees of
the then it has been found that Continental Consulting Limited company, about 5 employees said
that cost issues are the major issues that are faced by company. 10 employees said that there is
lack of knowledge and 5 employees said that company is not providing training to them which
faces trouble for them to use digital technology. On the other hand, lack of literacy of is also one
of the biggest issues faced by company implementation of digital technology.
Theme 7. Department of Continental Consulting Limited that are largely benefited by digital
technology.
Particular Respondents
15
Cost issue
Lack of knowledges
Lack of training and
development in
organisation
Lack of digital literacy

Marketing 7
Finance 4
Operational 4
Human Resource 10
Total 25
Interpretation- While the question has been asked in the survey from 25 employees of
the then it has been found that Continental Consulting Limited company, about 10 employees
said that human resource department of company is greatly benefited by the use of digital
technology as they easily find the skilled employees within organisation. 4 employees said that
finance department is also benefited as their accuracy is increased with the use of digital
technology. Operational department is also benefited as stated by 4 employees of company.
Theme 8. Performance of organisation is improved with the implementation of digital
technology.
Particular Respondents
Yes 18
No 5
16
Marketing
Finance
Operational
Human Resource
0
1
2
3
4
5
6
7
8
9
10
Respondents

Not Sure 2
Total 25
Interpretation- While the question has been asked in the survey from 25 employees of
the then it has been found that Continental Consulting Limited company, about 18 employees
within organisation are agreed that performance of employees is increased with the use of digital
technology. On the other hand, 5 employees said that there is no impact on the performance of
employees by digitalisation and 2 employees are not sure about their answer, they are confused.
Theme 9. Companies advertisement techniques are improved by the use of digital technology.
Particular Respondents
Yes 19
No 4
Not Sure 1
Total 25
17
Yes
No
Not Sure

Interpretation- While the question has been asked in the survey from 25 employees of
the then it has been found that Continental Consulting Limited company, about 19 employees are
agreed, they said that advertisement techniques of company is highly upgraded with the use of
digital technologies like company can use social media, internet, television and many other to
promote their activities. On the other hand, 4 employees are disagreed that there is no
improvement in the advertisement techniques of company. Only a single employee is not sure
about their answer.
Theme 10. Customer of company is satisfying with use of digital technology.
Particular Respondents
Yes 15
No 8
Not Sure 2
Total 25
18
Yes
No
Not Sure

Interpretation- While the question has been asked in the survey from 25 employees of
the then it has been found that Continental Consulting Limited company, about 15 employees are
agreed that customers are highly satisfied with the use of digital technology. On the other hand, 8
employees are not agreed as they said that customers are not satisfied with the implementation of
digital technology within organisation. Only two employees are not sure about their answer.
P.6.Communicating appropriate recommendations as a result of research and data analysis.
By the whole research think about it has been recognized that inside Continental
Consulting Limited company, advanced innovation helps with expanding the speed of business
task and development. By executing advanced innovation organization have effectively
advanced and publicized the item and administrations. Continental Consulting Limited
company's execution and advancement has been upheld by use of automated stages and
developments (Hayes, Subhan and Brooksbank, 2017). By this entire examination it has been
likewise dissected that digitalized innovation serves to the company in expanding the speed of
business exercises and capacity. By execute computerized innovation alongside business,
organization can get contact with customers and advise them about new and also existing item
and administrations. By the utilization of every one of these sources, organization can upgrade
the speed of business and additionally advance its product in the market in a compelling and
19
Yes No Not Sure
0
2
4
6
8
10
12
14
16
Respondents

effective way. In an association, there are a few useful offices which convey a few exercises, for
example, promoting, fund, organization, task, generation, and so on. With help of various
propelled techniques like web based systems pull in its customers and take their viewpoints and
contribution about the things and organizations. It has been additionally reasoned that explore
philosophy is a procedure that aides in gathering, dissecting and deciphering data about the
subject. By utilization of a few strategies for the examination strategy, for example, inquire about
approach, look into system, information accumulation, explore methods of insight, look into
configuration, testing, and so on., specialist can gather and break down the investigation for
discovering the best arrangement of examination issue. Following are some suggestion for
Continental Consulting Limited company with a specific end goal to enhance execution of
business by actualizing computerized innovation Continental Consulting Limited company ought
to give a chance to workforce with respect to preparing and advancement. By utilization of a few
techniques and criteria, Continental Consulting Limited company can undoubtedly improve the
execution of workforce as they can take in the criteria to work computerized stage in business.
Continental Consulting Limited company should buy the most recent hardware and advances in
order to acquire right result. Continental Consulting Limited company should refresh innovation
at standard interims for viable working.
P.7. Reflection on my own professional Learning.
By this whole examination I have enhanced my insight and comprehension about the
computerized innovation and its different strategies. I have discovered that with help of advanced
stages, organization can without much of a stretch improve the speed of business tasks and
exercises. By directing study, I have enhanced my correspondence and scientifically ability. By
gathering information in the review, my basic leadership and translation aptitude has additionally
been expanded. From this investigation I have likewise learnt that computerized stage causes the
business to advance and publicize its item and administrations in the market (Scarborough,
2016).
CONCLUSION
The above report stated that digital technology is very useful for the company to retain
and sustain in the market. This present research report also make questionnaire and did primary
20

and secondary research both. Furthermore, recommendation is also given in this research project.
Reflection is given in this research project.
21

REFERENCES
Books and Journals:
\Lu, V.N., Plewa, C. and Ho, J., 2016. Managing governmental business relationships: The
impact of organisational culture difference and compatibility. Australasian Marketing
Journal (AMJ), 24(1), pp.93-100.
Carnall, C., 2018. Managing change. Routledge.
Hameed, I., Khan and et.al., 2016. Managing Successful Change Efforts in the Public Sector: An
Employee’s Readiness for Change Perspective. Review of Public Personnel
Administration, p.0734371X17729869.
Hayes, D., Subhan, Z. and Brooksbank, R., 2017. ENCOMPASS SOFTWARE: MANAGING
ENTREPRENEURIAL GROWTH. Global Journal of Business Pedagogy, 1(1), p.48.
Hussain, Z.I. and Dimple, D., 2018. Setting the footprint for managing a successful transition:
Changing culture as a starting point.
McGregor, H.E and et.al., 2018. Braiding Designs for Decolonizing Research Methodologies:
Theory, Practice, Ethics. Reconceptualizing Educational Research Methodology, 9(2).
O'Brien, S. and Saldanha, G., 2014. Research methodologies in translation studies. Routledge.
Scarborough, N.M., 2016. Essentials of entrepreneurship and small business management.
Pearson.
Sinkovics, R.R., Jean, R.J.B. and Kim, D. eds., 2016. Advancing the International Marketing
Research Agenda with Innovative Methodologies. Emerald.
Takhar-Lail, A. and Ghorbani, A., 2015. Market Research Methodologies: Multi-Method and
Qualitative.
Wang, W and et.al., 2017. Managing component reuse in remanufacturing under product
diffusion dynamics. International Journal of Production Economics, 183, pp.551-560.
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APPENDIX
Questionnaire
Name
Age
Gender
1. For how many years you are working in Continental Consulting Limited?
Less than one year
Less than 5 years
More than 5, Less than 8 years.
New joiner
2.Do you hear the name digitalisation or digital technology?
Yes
No
Not Sure
3.Do you think digital technology help your company?
Yes
No
Not Sure
4.What are advantages of Digital technology within organisation?
Fast work
Quality of work
Increase the productivity
All of above
5.Do you think digital technology increase the profit of company?
Yes
No
Not Sure
6.What are issues that are faced by the implementation of digital technology?
Cost issue
23

Lack of knowledge
Lack of training and development in organisation
Lack of digital literacy
7.Name the department of Continental Consulting Limited that are largely benefited by digital
technology?
Marketing
Finance
Operational
Human Resource
8.Do you think the performance of organisation is improved with the implementation of digital
technology?
Yes
No
Not sure
9.Do you think company’s advertisement techniques are improved by the use of digital
technology?
Yes
No
Not Sure
10.Do you think customer of company is satisfying with use of digital technology?
Yes
No
Not Sure
Project Logbook for the chosen
organisation: Continental Consulting
Company.
Name of the learner: Name of the Supervisor:
Project Title: Managing successful business Date:
Update of weekly research/ tasks achieved
(Account for a minimum of six weeks with
Comments
24

dates)
What have you completed?
Did you fulfil Task requirements?
Are you on track and within deadlines set?
Did you need to make any changes to your
project management plan?
A project on Managing Small Business
Project
Yes
Yes.
No.
Any risks and / or issues identified?
1. Did you identify risks/issues
with a lack of skills required for
undertaking research tasks?
2. Did you identify any additional
risks/issues that have an impact
on the project management
plan?
Issue in research tools and sources.
Lack of technology.
Problems encountered
 What barriers did you face?
 How did you overcome them?
Lack of interest and resources in
training and development programmes.
I used the existing technology for the
research effectively.
New Ideas and change of project direction
In project management plan is used
25

most important top focus on tools and
techniques in work place. Tools and
techniques is increase the level of
performance and maintained the
growth rate in market. I focus on the
project evaluation and review
techniques in work place.
1. What was the Project supposed to accomplish?
To examine the impact of training and development on the performance of employee's at Continental
Consulting Company.
2. Did the project succeed in its aims/ how do you know? Specifically, please outline any
evaluation and assessment undertaken.
Yes. With the help of primary and secondary data collected through survey, books and articles.
3. What things do you think worked well and why? Evaluate all aspects of the project (e.g
initial inception, project activities and project outcomes) from a range of perspectives.
The aims and objectives researcher has developed, proper select research methodologies. The
activities performed on time as per the time scale. Then data is collected from primary and
secondary sources and analysis. Recommendation is also given by researcher for company.
4. What problems emerged during the project and how were they tackled? Was there timely
identification of issues and resolution during the project process?
Lack of initiatives, duplication of data ad in sufficient resources.
5. What did you learn from undertaking the project?
Training and development has great impact on the employees which help to improve the
performance and profitability of company.
6. How would you rate your performance as a management consultant leading the project?
8 out of 10.
7. What strengths and weakness of your performance did you identify?
I believed in reliability in collection of data. Good communication skill.
Lack of knowledge related to the topic selected for the research.
8. How will this inform and support your continuous professional development?
This project will help me to conduct further researches for company.
26