Managing and Successful Business Project - Desklib

This report discusses the project management plan for Premier Inn, covering the project life cycle, aims and objectives, research methods, deliverables, quality, risks, communication resources, Gantt chart, network diagram, and data collection. The report also provides insights on workplace transformation, digitalization, pandemic influence, and adapting to advancements. The data collection includes a survey of 50 employees and secondary research on competitors of Premier Inn.

MANAGING AND
SUCCESSFUL BUSINESS
PROJECT

TABLE OF CONTENTS
INTRODUCTION...........................................................................................................................4
MAIN BODY...................................................................................................................................4
SECTION 1......................................................................................................................................4
Project life cycle..........................................................................................................................4
Aims and Objectives....................................................................................................................5
Research methods for data collection..........................................................................................6
Project management plan.............................................................................................................7
Gantt Chart...................................................................................................................................8
Network diagram.........................................................................................................................9
WBS...........................................................................................................................................10
SECTION 2....................................................................................................................................10
Data collection...........................................................................................................................10
Theme 1 : concept of workplace transformation.......................................................................10
Theme 2 : requirement of digitalization during Covid 19.........................................................11
Theme 3 : influence of pandemic over workplace transformation............................................12
Theme 4 : adapting to advancements.........................................................................................13
SECTION 3....................................................................................................................................14
SECTION 4....................................................................................................................................14
Reflective report.........................................................................................................................14
CONCLUSION..............................................................................................................................15
REFERENCES................................................................................................................................1

INTRODUCTION
A project management plan is approved document that set how project is executed,
controlled and monitored (Heldman, 2018). Premier Inn is the UK largest hotel brand, located in
Dunstable, UK. Organization establishes good brand image. They also provides 24/7 Wi-Fi
service to their customers. The report includes a project management planning that is project
aim, objective with research theme. Along with this the report will highlight the key stages of
project life cycle and their importance to success of project. The report will also examine factors
that considered when compiling PMP (Project Management Plan). The report will produce a
PMP that covers objective, aim, risk, quality, research methods, deliverables and communication
researches. Moreover, the report will also give findings of project management plan.
Furthermore, the report will also evaluate project life cycle and stages upon research methods
implement for completing business project.
MAIN BODY
SECTION 1
Project life cycle
Project life cycle steps needed for project mangers to manage project from starting to end. In
other words, project life cycle is process by which a team can achieve project success (Uda,
S.A.K.A., and et.al., 2021). Project life cycle has five phases such as initiating, planning,
executing, controlling and closing.
Initiating Phase:
The initiating stage of project life cycle includes two separate processes the stakeholders register,
and project charter. The point of this stage is to identify the vision of the project, document that
will be accomplished and make secure approvals from stakeholders. Here, the key elements of
project charter contain objective, cost estimate, dependencies, project scope, resources needed
and issues and risk. Here, the planner estimate clear vision and thinks to be determined that will
be involved in bringing project to life. So in this phase the planner specify goals and objectives
of the project. It involves creation of statement of work, create business contract and business
case.
Planning phase:
The planning stage is the process group under which planner build project infrastructure that
allow achieving goal within the predetermine budget and time. Starting with PMP, project scope,

work structure and more are wrapping with quantitative and qualitative risk response and risk
analyses. Planning phase is detailed roadmap or blueprint for success. At the end of this phase of
project life cycle everyone of team will understand the vision and objective of the project as well
as they will understand correctly that what they required to do to achieve finish line within
budget and finish line. The planner in this stage secure resources they will need up front so it
gives project good start to the project. Here, the planner create project budget and also allocate
task to resources.
Executive phase:
This stage is start when the actual plan is performed. Here, the budget is allocated and project
deliverables are produced. Required tools, resources and materials are transformed to limit
project goals. In this phase performance of the project is continually measured to make sure that
project is successful. This is the stage when work or task are performed and also put everything
in project plan came to action. Here activities involve are issue management, manage
communication with stakeholders, risk management and verify when milestones are achieved.
The planner tracked resources and also see that the project on time and budget. The executive
phases involve implementation and strategic planning (Ketmanto, and et.al., 2018).
Controlling and monitoring phase:
The monitoring phase involves keep eye on actual progress of project against the plan and also
take corrective action whenever needed. Through this they will know their performance level, in
short in this stage they will match their actually performance to the standard one, and if the
correction is needed then take it on time. If the action is take on time then it further helps in
achieving plan effectively.
Closing phase:
It is the final stage of the project life cycle. It is very essential to close formally the project and
also secure sign -off or even take approval from the stockholders, project sponsor and customers
(Orgut, and et.al., 2020). This phase of the project life cycle might includes archiving project
records, delivering project, acknowledging or celebrating achievement, hosting mortem meeting
etc.
Aims and Objectives
Aim

To identify the need for digitalization during current pandemic condition within the
company.
Objectives
 To evaluate the concept of workplace transformation.
 To analyse the requirement of digitalization during Covid 19.
 To examine the influence of pandemic conditions over workplace transformation.
 To recommend appropriate strategies of workplace transformation in Premier Inn.
Research methods for data collection
Research method refers to the processes, techniques and strategies that are used for the
collection of data for the purpose of analysis to examine new information and also create better,
enhanced and clear understanding of the topic. The research can be conducted by two methods
that are primary methods and secondary methods (Stokes. and Wall., 2017).
Primary research method is a type of research method in which data is collected
personally or directly from the original or authentic source of the information. Data collected
may be qualitative or quantitative. In this methods like interview, focus group, etc. are included.
Primary research is more reliable and up to date. It is also more relevant. The data collected can
also be kept confidential. But the data can be biased and the process can be time-consuming and
expensive too (Fallon., 2016).
Secondary research is a research in which data is collected from resources that are not
original, rather it is collected from other relevant sources like, newspapers, internet, etc.
Secondary research can be less reliable as the data passes through different levels but the
collection can be cheaper than the primary collection and even less time-consuming (Martins. da
Cunha. and Serra., 2018).
In this project secondary research is done in accordance to the PMP prepared.

Project management plan
A conventional document that defines the ways through which a particular project is that
defines the ways through which a particular project is executed, monitored and concluded. The
performance of a particular project is based on the standards of performance management that
are included in the plan prepared (Heagney., 2016).
The project management plan in accordance to the requirement of digitalization within Premier
Inn is provided further.
Deliverables
Deliverables are basically the output that is derived from the implementation of the project in
particular. What are the outcomes that the company is looking for and aiming at. Firstly,
availability of online booking of rooms and dine-ins for the customers, more technologically
advanced and knowledgeable staff of the hotel, implementation of smart technology within the
guest rooms and make all the activities contactless.
Quality
Project quality basically refers to the procedures which help in maintenance and management of
the quality of a project in particular. In this project, the project quality is developed and sustained
through recruitment of technologically proficient staff or employees, implementing required and
advanced IT technologies and prepare in trend marketing strategies.
Risks
Risks refer to the uncertain conditions or events that usually have a negative impact on the
objective of the project. The risks present are, limited budget for IT implementations, it is a
controllable risk, hindrance in working of the applied technologies, it is a transferable risk and
risk of competitors copying the techniques of digitalization, it is a risk that needs to be accepted.
Communication resources
Communication resources are basically the resources that support the procedures of supervising
that the messages provided by the project are sent, understood and received by right people. In
this project the communication mainly used are written and visual communications. Written
through presenting articles regarding the new implementations in magazines and newspapers and
visual through marketing on social media platforms and website of the Premier Inn.
Research method

The research method is the method used for collection of the relevant data from the related
people in the project. There are two types of research methods, primary and secondary. In this
project primary method of data collection is used for collecting data from the employees of the
company, because it is more reliable and accurate and the number of employees is also not much.
Also, in primary research survey is conducted (Mazhar. And et.al., 2021).
Gantt Chart
Task Name Duration Start Finish Predecessors
Project Initiation 8.5 days Wed 3/2/22 Mon 3/14/22
Identification of
aims and objectives 3 days Wed 3/2/22 Fri 3/4/22
Outlining risks 3.5 days Mon 3/7/22 Thu 3/10/22 2
selection of
research methods 2 days Thu 3/10/22 Mon 3/14/22 3,2
Planning 13 days Mon 3/14/22 Thu 3/31/22
Deliverables 2 days Mon 3/14/22 Wed 3/16/22 4
Making strategies
regarding marketing
channels
4.5 days Wed 3/16/22 Tue 3/22/22 6
resources required 4 days Wed 3/23/22 Mon 3/28/22 7,6
Addressing
potential risks 2.5 days Tue 3/29/22 Thu 3/31/22 7,8
Execution 16 days Thu 3/31/22 Fri 4/22/22
Monitor and
control 3.5 days Thu 3/31/22 Tue 4/5/22 9
Adjust and update
tasks 3 days Mon 4/11/22 Wed 4/13/22 9,11
Communicate
between team
members
2 days Fri 4/15/22 Mon 4/18/22 6,12
Manage budget 3.5 days Tue 4/19/22 Fri 4/22/22 13
Closure 6.5 days Fri 4/22/22 Mon 5/2/22
Analysis of project
and final results 2 days Fri 4/22/22 Tue 4/26/22 14
Document project
closure 2 days Tue 4/26/22 Thu 4/28/22 16
Analyse project
performance 2.5 days Thu 4/28/22 Mon 5/2/22 16,17

Network diagram

WBS
SECTION 2
Data collection
A survey from 50 employees that are working in the organization overall was conducted and the
following are the results of it;
Theme 1 : concept of workplace transformation
What do you understand by workplace transformation? Frequency
Transforming the architecture of the office 15
Transformation in work, workers and the technology 35
Total 50

Interpretation:
Out of 50 participants in total more than 50 percent of the participants think that workplace
transformation is transforming the work, workers and technology as well. The number of
participants that think that workplace transformation is a wider field is 35, whereas, 15
participants think that workplace transformation is only limited to transformation of the
architecture of the office.
Theme 2 : requirement of digitalization during Covid 19
Is digitalization required in the company? Frequency
Yes 40
No 10
Total 50
15%
35%
50%
Transforming the
architecture of the office
Transformation in work,
workers and the
technology
Total

Interpretation:
Out of the 50 participants more than 75 percent of the participants think that digitalization is an
important factor to be considered within the company. This is because of the age and the era that
has technologically advanced so much. Whereas, 10 of the participants think that digitalization is
not so necessary.
Theme 3 : influence of pandemic over workplace transformation
Did the pandemic change the workplace? Frequency
A lot has changed due to the pandemic 30
Not much 20
Total 50
30%
20%
50% A lot has changed due to
the pandemic
Not much
Total
40%
10%
50% Yes
No
Total

Interpretation:
Out of the 50 participants 30 of them think that the pandemic has changed a lot of things and
aspects present in the workplace, whereas the other 20 think that due to the pandemic also not
much has been transformed within a workplace. Most of the employees think that there was no
change in the workplace.
Theme 4 : adapting to advancements
Are you willing to adapt to the advancements related to
digitalization?
Frequency
Yes 25
No 25
Total 50
Interpretation:
Out of 50 employees working in the hotel 25 of them are willing and ready to adapt to new
changes and other 25 are not. In this situation the 50 percent of the employees that are not
willing to adapt to changes are mostly the people who are not so technically qualified.
Secondary research of other hotels
There are many competitors of Premier inn within the market. Some of the competitors
that operate on the same level as that of Premier inn are Jurys inn and Sleep inn. The information
below is collected from the websites regarding the hotels in UK and public records of the hotels
in particular. Both of the companies have a good recognition in the United Kingdom. Both of
these are hotels that provide good quality services to their customers, but neither of them have
25%
25%
50% Yes
No
Total

moved towards a more digitalized approach. Both of the hotels are still working are per the
traditional norms that were used earlier, but are using some of the technological advancements
like online booking of rooms. Rather than that contactless payments and other activities are not
available in these hotels.
SECTION 3
Half of the participants thinks that the workplace transformation is the is transformation of the
work, technology and the workers. However, 15 participants thinks that the workplace
transformation is limited to the architecture of office. Half of the participates are agreed with the
workplace transformation. So it has been concluded that workplace transformation is important.
75 per cent people think that digitalization is an important factor in a company. This is because
the current technologies supports this also it also helps to cove whole market easily.
More participant thinks that pandemic change lot of things such as at that time offices provide
work from home facilities. But some people also thinks that there is no impact of the pandemic.
It finds that 50 per cent employees of the company are ready to adopt changes and other not. So
people think that technologies changes improve their performances.
From this research I learn many this about the market such as how many people are think
that workplace transformation is important. Along with this I came to know that more than 70
per cent people think that the digitalization is very important factor for an organization. I also
came to know that how people think about the pandemic change lots of thinks. Moreover, many
people think that technological advancement is good for the company so 50 per cent people are
ready to adopt technologies changes. From my point of view adopting technology is very helpful
for the business.
SECTION 4
Reflective report
The project life cycle of the project consisted of the steps of initiation of the project,
which provided an overview regarding what the project was aiming at in particular, it basically
provided the aims and the objectives of the project which were the identification and
examination of the requirements and needs of digitalization during the pandemic. Also, the

concept of workplace transformation and implementation of that transformation within the
Premier inn. Next step of the project cycle was planning the steps and the processes through
which these and objectives will be achieved and what resources will be required in doing so.
Next step involves bringing in the resources required which are efficient human resource, experts
and IT equipments and implementing the tasks and activities that were planned. Next step is
monitoring in which feedback from the employees and the customers of the hotel in particular
will be asked for so that any gaps to be filled are visible to the company and the company is able
to take actions according to it and the aspects that are risk oriented for the company are also
analysed in this section. Lastly, closure is done, which means the company concludes all the
activities related to the particular project. The key factors that were used while preparation of the
PMP are the deliverables or the outcomes of the project, the quality, risks involved while
performing the project, communication resources required and the research methods used for
data collection.
The project objectives are achieved successfully because of the demand of the digitalized
technologies required in the present world, the market was interested towards the hotel
digitalizing all its services and specially providing the services regarding the booking of the
rooms online and going totally contactless. This is something that is required by each and
everyone after the pandemic and its major impacts on the society. Also, the employees are
excited about learning new things but some of them are also not really excited about leaving their
traditional habits. I am very impressed by the primary research that I conducted because it
provided a clear overview of what the employees know and want within the hotel.
CONCLUSION
The above report includes project management plan with its aim, objective, scope, risk
etc. the above report also covers project life cycle that is Initiating, planning, executing ,
controlling and closing. The project will also conduct primary research for the project. Along
with this the report will present some meaningful conclusion and recommendation on workplace
transformation and reflective practice on project life cycle.

REFERENCES
Books and journals
Fallon, M., 2016. Primary data collection. In Writing up Quantitative Research in the Social and
Behavioral Sciences(pp. 147-155). SensePublishers, Rotterdam.
Heagney, J., 2016. Fundamentals of project management. Amacom.
Martins, F.S., da Cunha, J.A.C. and Serra, F.A.R., 2018. Secondary data in research–uses and
opportunities. PODIUM sport, leisure and tourism review. 7(3).
Mazhar, S.A. And et.al., 2021. Methods of data collection: A fundamental tool of
research. Journal of Integrated Community Health (ISSN 2319-9113). 10(1). pp.6-10.
Stokes, P. and Wall, T., 2017. Research methods. Bloomsbury Publishing.
Orgut, R.E., and et.al., 2020. Critical factors for improving reliability of project control metrics
throughout project life cycle. Journal of Management in Engineering. 36(1).
p.04019033.
Uda, S.A.K.A., and et.al., 2021. Life cycle energy (LCE) on project life cycle (PLC): a literature
review. In IOP Conference Series: Earth and Environmental Science (Vol. 724, No. 1,
p. 012057). IOP Publishing.
Ketmanto, P.D., and et.al., 2018. Project Management Plan Design For Developing E-learning
Content. International Journal Of Information & System Management.
Heldman, K., 2018. PMP: project management professional exam study guide. John Wiley &
Sons.
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