Strategies for Building a Diverse and Inclusive Workplace: A Case Study on Bandon Tiles Ltd

This report explores the strategies and initiatives used by Bandon Tiles Ltd to build a diverse and inclusive workplace. It analyzes the impact of diversity on employees, the importance of a diverse workforce, and the outcomes of diversity and inclusiveness in the workplace. The report also includes a project management plan and a work breakdown structure.

Successful Business
Project

Table of Contents
TITLE..............................................................................................................................................1
INTRODUCTION...........................................................................................................................1
P1) Devise the aim and objectives..............................................................................................1
P2) Produce a project management plan.....................................................................................4
P3) Produce a work breakdown structure and a Gantt chart ......................................................5
P4) Carry out small-scale research..............................................................................................7
TASK 3............................................................................................................................................9
P5) Present findings and data using appropriate tools and techniques. .....................................9
P6) Communicate appropriate recommendations.....................................................................15
TASK 4..........................................................................................................................................15
P7 Reflect on the value of undertaking the project ..................................................................15
CONCLUSION .............................................................................................................................17
REFERENCES..............................................................................................................................18

TITLE
“To measure the different initiative and strategy that is used by the company to build a
workplace that with the support of diverse and inclusiveness?. A case study on Bandon Tiles Ltd.
INTRODUCTION
The successful business needs to make a continuous improvements and advancements
that collectively improvises the process and progress of the company that helps to become more
productive and efficient. It helps to better respond to the different changes of the marketplace
that is to provide the effective services to the customers (Acurio, 2019). It is the working
prospect of the business as with this have make the certain modifications on timely based by
which the sales and profit of the company get developed. It is needed and essential for the
business to implies the different strategy through which collective outcome get generated that is
by the efforts of the employees. It is the usual aspect that the business must perform better if
there employees get work with better perfection. In this the business shows there support to
employees and induces the different strategy and initiative by which there working ability and
capacity get enlarged. The following report is based on the Bandon Tiles Ltd as it is a small scale
company that wants to expand the business and make the planning to enhance the workforce.
The report consist of the project plan, research, findings and recommendations and evaluation.
TASK 1
P1) Devise the aim and objectives
To analyse the strategies and the initiatives that is usually taken by the company in order
to promote or the diverse culture by which all the individual get accepted as in term of diversity
the trait and characteristics of the people make themselves different and unique whereas
inclusive is a surround that promote and ensure that adequate behaviour and values get provided
to all the employees. Bandon Tiles Ltd expand its business in relation to the employees
increment thus have uses the various strategies by which employee feel more comfort and
connected towards the business and in this the company is able to ensure that social norms and
behaviour (AYDIN, 2018).
Aim: To measure the different initiative and strategy that is used by the company to
build a workplace that with the support of diverse and inclusiveness. In this Bandon Tiles Ltd
has worked to promote the better culture that support the abilities of employees without getting
1

differentiate on the basis of culture, religion, race, gender etc. In adverse work to improvise the
working ability by engaging the employee towards the participation and engagement.
Objectives:
 To analyse the impact of diversity over the employees and working surround.
 To understand the advancement of using inclusiveness inside the workforce.
 To measure the importance of diversity and inclusive workforce.
 To collect the appropriate information related to the outcomes of diverseness and
inclusiveness in the workplace.
Research questions:
 The impact of diversity over the employees?
 The advancement of inclusiveness in the workforce.
 The importance of diversity and inclusive workforce.
 The outcomes of diverseness and inclusiveness in the workplaces.
Literature review
The impact of diversity over the employees?
As per the viewpoint of Robert Vaux, 2019, the companies is modern era diversity is
strive to the employees in this the candidates get hired that belongs from various race, creed, age,
gender and it is to collect those individual that having different experience by which get work
over the different rank (Bacouël-Jentjens, 2016). The companies those follow the diversity
having the better advantage over those who didn't uses or promotes diverseness. It helps to
enhance the broader employee base that aid to facilitate the employment as in this there is no
need to make a meeting space it could be done virtually as well as in this have connect with the
different through online and email communication. It assist to increases the better income so as
to form the broader sales and productivity but needs to make an investment in the initial stages.
The advancement of inclusiveness in the workforce?
According to the standpoint of Kathy Gurchiek, 2018, inclusiveness is being used to
promote the leadership by which the professionalism get offered and that is to ensure that the
managers have generate the better opportunities in the market and it is about how to generate the
diverse work groups. It is also being used to make the effective decision-making by which
integrated opportunity get developed. The formal council get developed and with this have
comprised a groups which is being more influential by which the employee get worked with
2

more passion and commitment (Bell, 2018). It is concerned about the goal setting and the hiring
and retaining of the talented workforce. The company must be celebrate the difference among
the employees and accept them as per there educational background and traditions to showcase
the strong working possibilities.
The importance of diversity and inclusive workforce.
According to the viewpoint of Shandia Drummond-But, 2020, diversity is related to the
talent that consist of the various individual as from the ages, religion, cultural background,
sexual orientation, education, language, skills, ethnic etc. Diversity and inclusion reflect the
effective success and development that impart continuous success and higher profitability. The
company must have gain the easy accessibility that help to bring the effective sight of motivation
and need of the customers. The identification of the inclusiveness is define by the vision and
goals by which the effective understanding of employee get diverse and it must be follows,
adopted and implemented by the organisation (Cletus, 2018). The business always provide the
training and development to the employee by which they have make the selective engagement
and involvement with the company and also takes different decision accordingly.
The outcomes of diverseness and inclusiveness in the workplaces.
As per the point of view of Cissy Young, 2019, the investment in the diversity and
inclusiveness is being more vital and get used by the company so as to increase the working
potential of the business. It has been worked on the basis of some key factors as like better
accountability by which the holding capacity of goals and objectives get developed. It is also
used to enhance the effective and its amplifications by which loyal and and innovative workforce
get developed by which parallelly the performance also get enhanced. It is the aspect that define
the clear vision by which relative success get gained by the business and it reflect through the
served services to customers. It improvises the overcoming tendency from the problems by
which the custom design will get diagnose.
3

P2) Produce a project management plan
Project plan is in the form of written document that consist of the objectives and scope
and helps the researcher to conduct the better management of project by reducing its complexity.
It aid to specifies the overall task and activities that are must to be performed and also provide
the accurate pathway to analyse the needed resources and allocation of budget within the
particular timeline (Elegbe, 2016). Plan also considerate the strategy that is used to manage and
operate the research and include some basic factors that are as defined below as:
 Cost: It is a essential aspect of project execution with this the adequate budget get
provided by the company to the researcher. As the initiation and completion of project
need some amount so as to purchase and fulfil the basic need of research as like training
to ordinates, research tool, travelling, legal compliance and miscellaneous activities thus
in the company provide the budget of £200.
 Time: It is the certain instance that is required by the researcher and assigned by the
Bandon Tiles Ltd and under this the respective research get accomplished with better
affordability outcomes. In this the researcher need the time period of about 3 months and
under this period the better outcome of research get accomplished (Fogarty, 2018). Scope: It is based on the output that is developed as after the completion of project by the
researcher. It reflect the better understanding about the different strategy and initiative
4

that must be taken by the company and with this there working standard get upraised
appropriately. Quality: It is the standardised result that is achieved as per the completion of research and
in this the researcher get ensure that all the complexity get reduces from the business and
with this the factor that resist the working performance also get managed in systematic
format. Communication: This is being the important aspect and under the researcher make the
adequate interaction within the employee that helps to make the better understanding
about the response and attributes of employees (Ghauri, 2020). In this researcher need the
questionnaire, internet, phone, tablets etc. to make the validate interaction. Risk: It is a factor that is more based on the important as the risk is always be associated
with the working norms and it must be required to get analysed by this the researcher
analyse all the activities and work on to reduces the negative impacts. In this the better
result get provided to the company by which they have furthermore make the efficient
strategy to develop diverse culture.
 Resources: It is based on the availability of the different sources under which researcher
complete the research with more comfort and easiness as in this researcher need the
printers, human resource, mobile phones etc. by which satisfactory output get collected.
P3) Produce a work breakdown structure and a Gantt chart
Gantt chart: It is being used to processed the research by making the sufficient illustration
and with this the dependency of all the activities get defined which is related to each other.
Researcher uses this to complete the project by making the appropriate scheduling of the project
plan thus the work get done with more suitability and clarity (Ikenberry, 2019).
5

6

Work Breakdown structure: In this structure the researcher divide the complete project
into the different segments and keep an eye over thus the organised and managed research get
completed within the assigned period of time (Kerzner, 2019). It is being more beneficial as it
segmented the project by which each individual activity get completed after the removal of
redundancy this productive outcome get collected.
TASK 2
P4) Carry out small-scale research
Research is a systematic formulation and study of some relative material and that is to
develop the responsive facts and figure so as to reach out to better result. It is undertaken by the
researcher to increases its knowledge and collection of relative information in order to devise
new assumptions (Konrad, 2016).
Quantitative method: It is a method of research in which the data get collected as by
observations that might be in the form of mathematical representation, statistical formulation and
7

numerical implementation that has been done with the support of tools and techniques and as by
performing questionnaire, poll or survey.
Qualitative method: It is a method in which the researcher gathered the relative
information as from the non- numerical and unstructured information which is basically get
collected as from the open ended conversation, interview and observation as well (Koomen,
2018). Primary source: In this data get collected as by performing the research that is a sby the
survey, conduction of interviews, experiment and with this information get gained after
making adequate interpretation.
 Secondary sources: In this the information get gathered as from the already published
article, journals, financial report etc. and has been done to perform the research.
Sampling: It is a procedures that is basically in the form of statistical analysis through
which researcher get targeted the specified group as from the total population and in this research
the sample size is 30.
Questionnaire
Quantitative questions
Q1) Do you have relative understanding about what the diverse and inclusive mean?
a) Yes
b) No
Q2) Did you believe that diversity and inclusiveness is vital for the success and
development of business?
a) Yes
b) No
Q3) What are the strategy that is currently used by the Bandon Tiles Ltd to improvise the
working standard of business?
a) Undiscriminating recruitment
b) Promote assortment in job
Q4) What are the different type of strategy that is chosen by Bandon Tiles Ltd to enhance
the diverse culture?
a) Progressive engagement of worker
b) Participation in decision making
8

c) By valuing workers
Q5) What are the different benefits that is gained by the company by using inclusiveness?
a) Amassed creation
b) Image of organisation
c) Competitive advancement
Q6) How the company promote the diverse and inclusive workforce?
a) Reinforced employees activity
b) Accumulated job gratification
Qualitative questions
Q7) State the various strategy that is used by Bandon Tiles Ltd so as to induce assortment
and inclusive workplace?
 Training and development
 Participative leadership
Q8) What type of initiative that is build by Bandon Tiles Ltd to improvise the impact of
diverse employee’s?
a) Modified leadership style
b) By providing performance benefits
c) By provide similar facilities
TASK 3
P5) Present findings and data using appropriate tools and techniques.
Q1) Do you have relative understanding about
what the diverse and inclusive mean?
Frequency
Yes 20
No 10
9

Interpretation: It shows that out of 30 employees 20 are aware of the fact that what is
meant by diverse and inclusive mean which talks about the contribution of employees belonging
to different backgrounds whereas 10 employees are unaware about the same (Lombardi, 2019).
Q2) Did you believe that diversity and
inclusiveness is vital for the success and
development of business?
Frequency
Yes 25
No 5
Interpretation: From above we can conclude that 25 employees out of 30 are of the
opinion that the diversity and inclusiveness plays a key role in the success and growth of the
10
Yes No
0
5
10
15
20
25
20
10
Yes No
0
5
10
15
20
25
30
25
5

business whereas 5 employees gave their opinion in a negative manner and they don't believe
that it will help in the development of business.
Q3) What are the strategy that is currently used
by the Bandon Tiles Ltd to improvise the
working standard of business?
Frequency
a) Undiscriminating recruitment 15
b) Promote assortment in job 15
Interpretation: It is clear from above that the strategies used by Bandon Tiles Ltd are
playing major role in improving working standards of business. The opinion of employees
regarding this is in the ratio of 1:1 where 15 employees are of opinion that undiscriminating
recruitment is the reason of this growth while other 15 employees believes that due to promote
assortment in the job the working standard of business has been improved.
Q4) What are the different type of strategy that is
chosen by Bandon Tiles Ltd to enhance the
diverse culture?
Frequency
a) Progressive engagement of worker 10
b) Participation in decision making 12
c) By valuing workers 8
11
a) Undiscriminating recruitment b) Promote assortment in job
0
2
4
6
8
10
12
14
16 15 15

Interpretation: It is clear from above that different employees thinks that the diverse
culture of Bandon Tiles Ltd has been enhanced due to various strategies adopted by the company
(Polonsky, 2018). 10 employees believes in Progressive engagement of worker whereas 12
workers are of opinion that because of participation in decision making, there enhancement has
been achieved. The remaining 8 workers believes that because of valuing workers this
enhancement became possible.
Q5) What are the different benefits that is gained
by the company by using inclusiveness?
Frequency
a) Amassed creation 8
b) Image of organisation 12
c) Competitive advancement 10
12
a) Progressive engagement of worker
b) Participation in decision making
c) By valuing workers
0
2
4
6
8
10
12
14
10
12
8

Interpretation: It is shown that out of 30 employees 8 believes that the company has
accrued benefits using its inclusiveness because of amassed creation. 12 employees feels that
image of the organization among its customers has played a significant role in gaining this
benefit by the company whereas 12 employees are of opinion that this benefit has been achieved
by the company because of competitive advancement and cheap value of products as compared
to its rivalry.
Q6) How the company promote the diverse and
inclusive workforce?
Frequency
a) Reinforced employees activity 18
b) Accumulated job gratification 12
13
a) Amassed creation
b) Image of organisation
c) Competitive advancement
0
2
4
6
8
10
12
14
8
12
10

Interpretation: It is shown from the above that 18 employees believes that because of
reinforced employees activities the company is promoting its diverse and inclusive workforce
whereas 12 employees thinks that accumulated job gratification is the main reason behind this.
Q7) State the various strategy that is
used by Bandon Tiles Ltd so as to
induce assortment and inclusive
workplace?
Explanation
Training and development These training programmes are started by Bandon
Tiles Ltd with the purpose so that the efficiency
of the workers get developed so that business can
achieve its goals and objectives. This will also
lead in motivating the employees by developing
the sense of connectivity and belongingness
(Rees, 2017).
Participative leadership To promote the working culture of the company
this leadership style will make a great impact
because it will enhance the participation of
employees and their engagement in work to
promote the positive working culture in the
workplace. The guidance by the leader will be
14
a) Reinforced employees activity
b) Accumulated job gratification
0
2
4
6
8
10
12
14
16
18
20 18
12

given as per the appropriateness.
Q8) What type of initiative that is
build by Bandon Tiles Ltd to
improvise the impact of diverse
employee’s?
Explanation
Modified leadership style Different initiative will be taken by the leader of
Bandon Tiles Limited by changing the styles of
leadership by the manager or leader so that it will
lead for efficient working possibilities which can
be guided and controlled in a different manner by
analysis of the conditions of working and various
situations so that a better relation must be placed
between the employees and leader (Ridgway,
2018).
By providing performance benefits The appraisal and incentives will be given to the
employees in accordance with their performance
by the Bandon tiles Ltd so that it will lead for the
motivation of the employees so that they can work
in a efficient and more productive
manner(Sutrisna, 2018).
By provide similar facilities Getting equal opportunities are a basic requirement
which are necessary to increase the norms and
abilities related to working so that the
improvement can be measures from time to time.
P6) Communicate appropriate recommendations
There are several strategy that is build by Bandon Tiles Ltd and with this they have try to
enhance the working standard of employees and with this also try to provide the liable working
conditions and there are few recommendation that are as described below as:
 It is needed that company provides equal platform to all the employee by which there
working become more easy and flexible (Sutrisna, 2018). It will also motivate the
15

employee by which performance also get enlarged thus accomplishment of goals and
objective become more easy.
 The sustain communication get used by which better clarity get implemented within the
employee thus the understanding level also get enhanced. It helps to work within the
team as well by which the attainment of target turn flexible.
 The participation of employee is more vital and with this all the workers make
collaborative interaction and engagement that lead the working potential of the business.
TASK 4
P7 Reflect on the value of undertaking the project
The above investigation is done by me and with this I have understand the better impact
of diverse and inclusive surround with this analyses about the different impact of diverseness on
the productivity and working nature and behavior of business. It helps the business to improvise
not only the performance but the value, image and potential of the business get developed.
Bandon tiles Ltd expand there business and also wants to improvise the profitability as well as
productiveness of the company by which there ability to gain the better sustainability get
enlarged. In support of diverse culture the company is able to get worked with the employee that
belongs from the different places, culture, race etc. in effective manner. It raises the working
standard and company is able to perform the better functions and operation by which the ability
to achieve constant success and development get increases. The inclusiveness inside the business
promote the efficacious values in which the employee belongs from different places get praise on
the basis of there abilities, skills, experience, educational background, knowledge etc. I have
make the better understanding about what the diverse and inclusive surround is all about as from
the selective respondent that are also be the employees of Bandon tiles Ltd. In this project
management helps to manage the different resources on beneficiary manner and in this I have
also used the WBS and Gantt chart with this have able to sort out the different possibilities by
dividing the overall project into different segments thus the accomplishment of research become
easier. I have probably good in the communication thus it helps while making the relative
interaction with the employees and with this have able to known the prospect of all the
respondents. In addition also make the adequate interpretation and with this have make easily
interpretative the collected data and statistics. But in adverse of it also faces some challenges and
issues as well that is concerned about the time management and risk improvement as it is needed
16

to complete all the task in the assigned period of time and with this risk also get removed within
the particular period of time as it resist the performance and presentation of the project. As I have
developed a questionnaire and also uses some tools that help to manage the time while the risk
get controlled by checking all the activities multiple time that helps to attain the effectual
outcomes as from the completion of research. I am quite good in academic skills of mine thus
also apply that in the learning with this able to generate the suitable ending that helps the
business to develop the strategy that develops the favorable output.
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CONCLUSION
It is concluded from the above report that the success of the business is more dependent
on the diverse and inclusive culture that is accepted by the company with this the employee
aspect must have considerate in systematic format. As the employee are the backbone of the
business thus it is needed to motivate and satisfy them for which company induces the better
strategy and take initiative as well to enhance the employee engagement.
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REFERENCES
Books and Journals
Acurio, G., 2019. Diversity within Diversity Management. Age. 222. p.223.
AYDIN, E. and ÖZEREN, E., 2018. Rethinking workforce diversity research through critical
perspectives: emerging patterns and research agenda. Business & Management Studies:
An International Journal, 6(3), pp.650-670.
Bacouël-Jentjens, S. and Christiansen, L.C., 2016. Diversity management in Denmark and
France: A comparative approach. In Research handbook of international and
comparative perspectives on diversity management. Edward Elgar Publishing.
Bell, E., Bryman, A. and Harley, B., 2018. Business research methods. Oxford university press.
Cletus, H.E. and et. al., 2018. Prospects and challenges of workplace diversity in modern day
organizations: A critical review. HOLISTICA–Journal of Business and Public
Administration, 9(2), pp.35-52.
Elegbe, J.A., 2016. Talent management in the developing world: Adopting a global perspective.
Routledge.ickman, C.R. and Silva, M.A., 2018. Creating excellence: Managing
corporate culture, strategy, and change in the new age. Routledge.
Fogarty, A.A. and Zheng, L., 2018. Gender Ambiguity in the Workplace: Transgender and
Gender-Diverse Discrimination. ABC-CLIO.
Ghauri, P., Grønhaug, K. and Strange, R., 2020. Research methods in business studies.
Cambridge University Press.
Ikenberry, G.J., 2019. After Victory: Institutions, Strategic Restraint, and the Rebuilding of
Order After Major Wars, New Edition-New Edition (Vol. 161). Princeton University
Press.
Kerzner, H., 2019. Using the project management maturity model: strategic planning for project
management. John Wiley & Sons.
Konrad, A.M., Yang, Y. and Maurer, C.C., 2016. Antecedents and outcomes of diversity and
equality management systems: An integrated institutional agency and strategic human
resource management approach. Human Resource Management. 55(1). pp.83-107.
Koomen, M. and Zoanetti, N., 2018. Strategic planning tools for large-scale technology-based
assessments. Assessment in Education: Principles, Policy & Practice, 25(2), pp.200-
223.
Lombardi, J.M. And et. al., 2019. Building and Managing a Successful Private Practice.
In Orthopedic Practice Management (pp. 73-83). Springer, Cham.Pearlson, K.E. And
et. al., 2019. Managing and using information systems: A strategic approach. John
Wiley & Sons.
Polonsky, M.J. and Waller, D.S., 2018. Designing and managing a research project: A business
student's guide. Sage publications.
Rees, G. and Smith, P. eds., 2017. Strategic human resource management: An international
perspective. Sage.
Ridgway, M., 2018. Hidden inequalities of the expatriate workforce. In Hidden Inequalities in
the Workplace (pp. 303-329). Palgrave Macmillan, Cham.
Sutrisna, M. and et. al., 2018. Developing work breakdown structure matrix for managing offsite
construction projects. Architectural engineering and design management. 14(5).
pp.381-397.
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ONLINE
Vaux. R., 2019. How does diversity affect the workplace?. [Online] Available through:
<https://smallbusiness.chron.com/diversity-affect-workplace-10510.html>.
Gurchiek. K., 2018. 6 steps for building an inclusive workplace. [Online] Available through:
<https://www.shrm.org/hr-today/news/hr-magazine/0418/pages/6-steps-for-building-an-
inclusive-workplace.aspx>.
Drummond-But. S., 2020. The benefits of diversity and inclusion in the workplace. [Online]
Available through: <https://www.impactbnd.com/blog/the-benefits-of-diversity-and-
inclusion-in-the-workplace-infographic>.
Young. C., 2019. defining success in diversity and inclusion initiatives. [Online] Available
through: <https://playbook.amanet.org/training-articles-defining-success-diversity-
inclusion-initiatives/>.
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Template for evidence collection to be
attached with the report by the learner:
Logbook
Project Logbook for the chosen organisation:
Name of the learner: Name of the Supervisor:
Project Title: “To measure the different
initiative and strategy that is used by the
company to build a workplace that with the
support of diverse and inclusiveness?. A
case study on Bandon Tiles Ltd.
Date:
Update of weekly research/ tasks achieved
(Account for a minimum of six weeks
with dates)
What have you completed?
Did you fulfil Task requirements?
Are you on track and within deadlines
set?
Comments
Example
W/E 09.01.2020 – Introduction
W/E 16.01.2020 – develop aims and objectives
W/E 28.01.2020 – literature review
W/E 04.03.2020 – Research methodology
W/E 06.04.2020- Data collection and analysis
W/E 11.05.2020- Conclusion
W/E 09.01.2020 – Yes,
W/E 16.01.2020 – Yes,
W/E 28.01.2020 – Get relative product
W/E 04.03.2020 - All in order
W/E 06.04.2020- All carry off
W/E 11.05.2020- Goal accomplish
W/E 09.01.2020 – Yes, on way
W/E 16.01.2020 – Project Management Plan and
WBS/Gantt
W/E 28.01.2020 – Appropriate construct
W/E 04.03.2020 - Task in right form.
W/E 06.04.2020- Revisable slay
W/E 11.05.2020- Expansion
22

Did you need to make any changes to
your project management plan?
W/E 09.01.2020 – NO
W/E 16.01.2020 – NO
W/E 28.01.2020 – looking for output
W/E 04.03.2020 - Effective ending
W/E 06.04.2020- All form
W/E 11.05.2020- Final of project
Any risks and / or issues identified?
Did you identify risks/issues with a lack of
skills required for undertaking research
tasks?
Did you identify any additional
risks/issues that have an impact on the
project management plan?
Yes, Risk of assemble in sequential order.
NO
Problems encountered
What barriers did you face?
How did you overcome them?
At the time of interpretation
I have overcome by enhancing soft skills of mine
New Ideas and change of project
direction
What Have I learnt about myself this
week?
How did I feel when I had to deal with
tasks/problems?
Did I find it useful to complete the tasks?
I felt pleasure
Yes
23

How well have I performed? What did I
contribute?
What can I improve on next week?
How might this learning apply in the
future?
I have contribute all my efforts and skills.
Next week I would improvise the risk management
skills of mine.
It helps while I have perform some other research
related to diverse and inclusiveness.
Tasks planned for next week
Which tasks are priorities?
Have you set aside sufficient time for
completion?
Interpretation of the collected data is in priority.
Yes, Gantt chart helps to complete the research on
time.
Project plan status to date (on, ahead,
behind)
Supervisor comments to address
Signature of the Supervisor and date:
24