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B222A – Managing Technologies and Innovation

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Managing Technologies and Innovation (B222A)

   

Added on  2020-04-21

B222A – Managing Technologies and Innovation

   

Managing Technologies and Innovation (B222A)

   Added on 2020-04-21

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Running head: MANAGING TECHNOLOGIES AND INNOVATIONManaging Technologies and InnovationName of the StudentName of the UniversityAuthor’s note
B222A – Managing Technologies and Innovation_1
1MANAGING TECHNOLOGIES AND INNOVATIONTable of ContentsPart 1- Role of Information Technology in all Sectors....................................................................2Part 2- Innovation through IT in Google Inc...................................................................................3Part 3- Customer Relationship Management...................................................................................4References........................................................................................................................................6
B222A – Managing Technologies and Innovation_2
2MANAGING TECHNOLOGIES AND INNOVATIONPart 1- Role of Information Technology in all SectorsInformation Technology is becoming the backbone of several industries. All thecompanies are becoming dependent on IT for achieving operational efficiency and improvingcustomer service. IT plays a significant role in various industries like:Media: IT has upgraded this field and has enabled the distribution of news on a widerscale. Online news websites like www.bbc.com have also been launched for keeping the peopleupdated. Banking: IT has automated the flow of information in banks. Online banking via bankingapps and websites has improved the satisfaction level of customers.Education: IT has facilitated students to gain knowledge regarding any subject and shareinformation with other students in an effective manner. Online journals and books have made theprocess of education easier. Medicine: Advanced technologies, equipments and techniques that are developed by IThave enabled the physicians to provide accurate treatment to the patients. Transport: IT innovations and inventions have upgraded this industry. People are able tocheck the schedule and seat availability of trains and flights.IT plays a major role in technological companies. IT has promoted efficient managementof business and develops new services and products by automating business processes (Drnevichand Croson 2013). Technological companies are able to improve its communication process viae-mail, video calls and social media. MIS has helped the companies to track various data and
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