Reflective Essay on Effective Communication & Improving Performance

This reflective essay discusses the importance of effective communication in improving performance and behavior. It explores a specific situation where the author demonstrated effective communication skills and the impact it had on their experience. The essay follows Driscoll's model of reflection and provides insights on the purpose, reactions, and implications of the event.

A Reflective Essay about Effective Communication & Improving Performance,
& how this influenced my Performance, behaviour & experience
This piece of reflective writing utilises Driscoll’s model of reflection (1994). Here I will
discuss my experiences at work/in education (WHICH OF THESE TWO DO YOU
WRITE ABOUT? WORK, OR EDUCATION?) where I demonstrate effective
communication, and the process that enabled me to improve my performance, in the
table below:
Part A
1. What? 350 words
A description of the situation or event
Description of a situation or event which
enabled you to improve performance because
of effective communication
What is/was the Purpose?
That a regular meeting with my colleagues, where
we were discussed different things. The main
purpose of that meeting is to share knowledge with
each other. I and my six colleagues was involved
in that conversation. That was really great
conversation or meeting to me, because I have
learnt many new things through that.
What happened in the
event/scenario?
In that meeting me and my six colleagues started
to discuss various things which was based on our
daily life or events. Each one was putted their
opinion on different topic. Before starting
conversation in that meeting, we all members of
that meeting already decided that we only discuss
those topics which help us in improving our
performance at any place.
What did I see/do during the
event?
I have seen in that meeting that each one sharing
their different ideas on improve things in daily life.
But after few minutes of conversation, I have
realized that all members was given priority to
speak without listen other one. Then decided, I
give equal priority to speaking and listening,
because I have learnt somewhere that, each
person need give equal priority to speaking and
listening, because this step makes conversation
more effective.
What was my reaction to it?
On that conversation, all my colleagues was giving
their opinion on different things continuously, so I
decided that, I only start to give my opinion on that
condition when all get stopped to speck. Then I
started to listen all of them carefully. That was my
reaction on that conversation. Then after few
minutes of conversation, my one colleague told

me, why are you not giving your opinion in this
conversation. Then all my colleagues was started
to request me to share my opinion in conversation.
What did other people do that
were involved in this?
My colleagues were started to force me for
knowing my opinions on different topics. On that
time, my one colleague who is able maintain
politeness in each conversation was told me; why
are you not sharing your opinion. Then my other
colleagues was also agreed with that one.
How did they react or what
did they do as a result of it?
They were looking at me for knowing my answer
on the last question. Then I said, you all are
continuously speaking without listening others, so
according to my knowledge of communication
skills, I don't think this is right thing. Then all
colleagues said to me that, yes you are right. Then
one of them told me that you have great
communication skills.
2. So What? 350 words Analyse the Event
How did I feel at the time of
the event?
I felt excellent on that conversation, because all
people were stared talking about my
communication skills. My all colleagues said, you
have very effective communication skills, and we
will also try to improve our communication skills.
Reason is, they all have habit to first speak and
then listen. Then I told all of them that each person
should make balance between speaking and
lightening. I felt wonderful, because all colleagues
was carefully listened me.
Were those feelings I had any
different from other people
who were involved at the
time?
Yes! I have some communication skills, so mine
that thing differs me from my colleagues. My all
colleagues are only give higher priority to speak
and then lower priority to listen. But in my case, I
give equal priority to both listening and speaking.
That's why this thing differs me from others.
Are my feelings now, after the
event, any different from what
I experienced at the time?
I felt very excellent in that meeting, because all my
colleagues were appreciated me for my effective
communication skills. That feeling is still positively
contributing in my daily life. That was really great
experience for me, so I never change my feeling
on that experience.
Do I still feel troubled, if so, in
what way?
No, I never feel highly troubled, because on that
event or conversation. I was no does such things
which negatively influence me and my
communication skills. But one thing that trouble

me many times that, I was not maintained effective
body language on that conversation.
What were the effects of what
I did or did not do?
When I realized, my body language was not
effective on that conversation, so after that
conversation I taken various steps to improve my
body language. I think, effective body language is
also a big part of communication skills. That' why I
took those improvement steps.
What positive aspects now
emerge for me from the event
that happened in practice?
Now I started to read to various books & journals,
internet blogs and magazines etc. which has
based on communication skills. Because that
event learnt me that, I necessarily need to improve
all communication skills including effective body
language for improving my all over performance.
What have I noticed about my
behaviour in practice by
taking a more measured look
at it?
My current behaviour is something improved and
developed in comparison of that event, because
on that event I was not capable to maintain
effective body language in conversation. But now
I'm something able to maintain effective body
language in each conversation.
What observations does any
person helping me to reflect
on my practice make of the
way I acted at the time?
I really like to observe those people who have
effective communication skills. For example; my
that colleague who use polite language in every
conversation. That was also impressed me, so I
also decided to use polite language in every
conversation, because it is also a part of effective
communication skills.
Part B
3. Now What? 300 words Proposed actions following the event
What are the implications for
others and me in practice,
based on what I have
described and analysed?
I always like to interact with those people who
have effective communication skills. I understand
that, I'm not only a person who have effective
communication skills, because some other people
also have various communication skills, I always
like learn new skills from those people.
Will it make a difference if I
choose to do nothing?
Yes, because I do nothing for improving my
communication skills, then I can't capable to
improve my all over performance.

Where can I get information
from, if I were to face a
similar situation again?
If again I will face similar situation, then I can get
informed by my own knowledge, because now I'm
capable to put effective impression on other by
using my various communication skills
Do I need help to assist me to
‘action’ the results of my
reflections?
Yes, I really need to help myself for improving my
all over performance. I always need to take
various steps for doing my best in each situation.
Which aspect/s should be
addressed first?
There are communication skills plays great role in
our life, because we can easily improve our
performance through these.
How will I know if I am
different in clinical practice?
I ask others about my current behaviour. If any
anyone say your skills are get improved, then I will
realize that my skills are really improved.
What is the main learning that
I can take from reflecting on
my practice?
The main learning is, if I have excellent interaction
values and effective communication skills, then I
will able give my best performance at any place,
because these skills gives opportunity improve our
all over performance.
In conclusion this essay I have described a time when was involved in a common
meeting with my colleagues. After reflecting, I feel very valued and excellent.
List of References
Driscoll. J. (1994). Reflective practice of practice. Senior nurse. Vol.13 Jan/Feb.47-
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