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MARKETING AND COMMUNICATIONS INTRODUCTION Communication plan is an approach related to policy- driven for giving stakeholders with the information. Regarding all aspects of plan, project manager is chargeable involving communication plan. It is the responsibility of manager to prepare a better plan. TARGET AUDIENCE Thesearespecificgroupofcustomerswith present target market. In this, to promote the new product, company targets some people which can take interest in that particularproduct. At market placecompanysearchesparticulartarget audience.Beforeintroducingthenewpolicy, Metro bank finds its target audience and then according to that it introduces new policies. After introducingnewandinnovativeproducts, company takes the feedback from consumers and knowaboutreliabilityandefficiencyofnew goods. There are some characteristics given as below: Segment market according to buy and use behaviour. Concerned to the use of product. Promotion mix theory helps in increasing the awareness, create interestandgeneraterevenuesoforganisation.Metrobank implements different types of promotion in order to attract a large number of customers which help marketing manager to attain the goals and objectives of organisation. It is the most important element which help to enhance sales of different products in order to maximise the level of profit of organisation. Promotional mix is the process which is used by different organisation in order to enhance the rate of sales of various products and services. There are five factors which help Metro bank to attract a large number of customers in order to provide knowledge about new and innovative products. Some elements of promotional mix are given as below: Sales Promotion:It deals with various activities in order to motivate or encourage its loyal customers in order to enhance the sales of products and services of Metro bank. It has been concluded from the above poster that firm targets its audience on the basis of itsnewproduct.Thepromotionmixis necessary to make people aware about its new goods. CONCLUSION PROMOTION MIX THEORYManagerofbankoffersvarioustypesof discounts, gifts, contests, premiums, displays and coupons in order to attract a large number of customer. Publicity:Varioustypesofproductsand servicesarepublishedinnewspaper, photographs and press conferences in order to increase the sales of products and services. Public relation:It is the planned effort made by organisation in order to accomplish targets of business which help to build long term relationship with customers.