This report involves the personal reflection on team performance and plan and also the role of individuals. It further involves various types of which comprises of production plan, budget plan and evaluation plan. It further involves the role of a team and the marketing plan and involves the brand audit.
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Marketing Communication Report
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Table of Contents EXECUTIVE SUMMARY.............................................................................................................1 INTRODUCTION...........................................................................................................................1 MAIN BODY...................................................................................................................................1 a. Your Big Idea:....................................................................................................................2 b. Product-service research and development........................................................................2 Target Audience research and analysis:.................................................................................2 Creative Strategy and proposals.............................................................................................2 e. Marketing mix proposals....................................................................................................3 f. Media Plan..........................................................................................................................5 g. Production Plan..................................................................................................................5 B. Budget Plan......................................................................................................................6 C. Evaluation Plan..................................................................................................................6 CONCLUSION................................................................................................................................7 REFERENCES................................................................................................................................8
EXECUTIVE SUMMARY Marketing communication plans helps in launching new brand proposition and also involves the various concepts of marketing and communications. The report further involves the personal reflection on team performance and plan and also the role of individuals. The report further involves various types of which comprises of production plan, budget plan and evaluation plan. It further involves the role of a team and the marketing plan and involves the brand audit. INTRODUCTION Marketing communications basically involves the media and messages that are used by the marketers for the purpose to communicate with the target markets. The process of marketing communicationsbasicallyinvolvessocialmarketing,traditionalmarketing,sponsorships, presentations and traditional advertising.A Team plan is basically used for the purpose to provide guidance and future direction that helps in identifying the purpose and goal. The organisation chosen for this report is “Cadbury”. The organisation is one of the market leader and fourth largest supplier when it comes to sugar confectioneries and chocolate. The report involves the application of the 4ps and SWOT analysis. It further involves the marketing communication plan and team marketing plan.A brand is symbol, design, name and involves various features that differentiate one seller from another. A brand audit basically involves the examination of the current position of the company and checking a review on its effectiveness. In context to Cadbury, the target audience basically involves growing kids and parents of the small children between the age group of 2-8 years old. The micro and marco factors have major influence on the organisational objectives and goals. MAIN BODY Marketing Communications Plan 1
A marketing communication plan basically involves the strategy for the purpose to inform the target customer audience in relation to the service or product. a. Your Big Idea: In context to Cadbury, the main big idea involves introducing the product successfully in the Indian market within a span period of 8 months for the purpose to ensure and increase awareness in relation to the chocolate brand with the help of effective strategies. The plan is fully focusing on establishing a market for the white chocolate brand and their target audience will involves the female adults in the Indian Market(Kitchen, 2020). b. Product-service research and development In context to market research team helps in taking the information and identifying the important aspects of the marketing process. In context to organisation, there are various techniques used in order to carry out market research which involves field trials, surveys, personal interviews and focus groups.A creative strategy basically involves the strategic and intentional approach that a organisation takes for the purpose to implement and develop various steps that helps in contributing towards long term business growth. In context to Cadbury, the organisation is using emotional approach in order to attract audience(Dwived and McDonald, 2018). Target Audience research and analysis: In context to Cad bury, the target audience basically involves the kids, adults and millennials. In context to Cadbury, the organisation uses the SMART objective method for the purpose to set their short term objectives and all these objectives are used for the purpose to set for the services, business and products. The smart objective of the organisation is to achieve a 3% market share in the span of 12 months. The main purpose of marketing research helps in providing data and information that helps the organisation in taking relevant decisions. In context to Cadbury, the segmentation of the company products is based on the mix of psycho graphic, demographics and behavioural factors(Giyazova and Zayniev, 2020). 2
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Creative Strategy and proposals Acreativestrategybasicallyinvolvesthestrategicandintentionalapproachthata organisation uses in order to implement and develop various steps that helps in supporting the long term business growth. In context to creative strategy, it can be classified as Rationale and Emotional. In context to Cad bury, the organisation uses strategies which are highly emotional in touch. In context to Cadbury, the core creative strategy used by the organisation involves delivering values to the consumers. Brand Positioning of a company basically involves the product, vision and identity. In context to Cadbury, the organisation positions itself as a premium chocolate synonymous to happiness. The organisation uses various attractive tag line in order to attract the customers. In context to organization, it uses various promotional strategies for the purpose to increase its sales and attracting customers(Šerić, M., Ozretić-Došen, Đ. and Škare, V., 2020). e. Marketing mix proposals Itbasicallyinvolvesproduct,price,place,promotion,people,processandphysical evidence which determine the level of growth and customers for an organisation. Cadbury examine these factors to evaluate the scope of growth for the organisation and improve its performance. PRODUCT The product basically refers to the services and goods that a organisation manufactures that helps in meetingthe needsand demands of customers. In context to Cadbury, the organisation is involved in offering variety of beverages, chocolates, biscuits etc. The popular products involves Bourn vita and Diary Milk. PRICE It basically refers to the monetary value paid by the customer for the purpose to acquire a product or service of the company. In context to Organisation, the organisation has set up different prices for its different products. PLACE 3
It basically refers to physical location where the product is presented and made it available to the final consumers. In context to organisation, the company offers its products in both rural and urban areas through general stores and super markets. PROMOTION It basically involves the various methods and techniques that are basically carried by the company for the purpose to attract new customers and boosting up sales. In context to Cadbury, the organisation promotes its products through online websites, commercials, newspapers, posters etc. PEOPLE It basically involves the individuals who are related to the company and helps in carrying out business functions. In context to Cadbury, the organisation have healthy relationships with its customers, staff members and employees. PROCESS It basically involves the steps involved which are carried out for the purpose to deliver product to the consumer. In context to Cadbury, the company ensures product delivery and fast manufacturing. PHYSICAL EVIDENCE It basically refers to the various elements which are involved such as interior design, invoices, paperwork, layout etc. In context to company, the organisation uses facility design, business card, website etc f. Media Plan Media Planning basically involves the process of determining what, how and when a advertising or branding message will be delivered. In context to media planner, he or she conducts market research and also focuses on developing effective marketing campaigns for the 4
advertisement and business agencies. In context to choosing a right media channel, it involves carefully choosing a budget, setting up realistic goals, understanding and defining the value proposition, brand and product, understanding audience and having deep knowledge about the advertising techniques used by competitors. A media mix basically involves the combination of paid communication channels that are used by the company. The media mix typically uses TV ads. Social media, direct email and traditional print ads. In context to Cadbury, the organisation uses social media marketing as a medium in order to attract customers. The organisation uses various social media channels for the purpose to provide content and engaging their followers. The organisation focuses on developing a series of own hash tags while running their campaigns. The organisation regularly run competitions and offers prizes that helps the organisation is receiving a lof of engagement from the followers that helps in building a strong brand image among audience. In context to Cadbury, the target audience of the organisation involves growing children and adults and parents of the small children that are between the age of 2-8 years old. g. Production Plan Production Plan basically involves the planning of the production and manufacturing modules in a industry or company. It basically helps in utilization of the resource allocation or activities of the production capacity, employees and materials for the purpose to serve different customers. IncontexttoCadbury,productionplannershelpsindevelopingweeklyanddaily production and helps to ensure that production deadlines are met. The role of production planner is to determine the labor requirements, equipment, material, performance reports and resolve production issues. In context to production scheduling, it involves various components such as planning, execution, routing, scheduling and dispatching. In context to Cadbury, the organisation has developed a visual Grant schedule mapping out your entire marketing communications campaign. A Gantt chart is type of schedule or basically a bar chart that allows to lay out the schedule for your project. 5
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B. Budget Plan A budget plan basically outlines all the money a business that intends to spend on marketing related projects over the year or quarter. The marketing budgets basically involves expensessuchasnewmarketingstaff,paidadvertising,marketingautomationsoftware, sponsored web content etc. In context to Cadbury, the budget managers are fully responsible in order to ensure that expenses of the accounts do not exceed the allocated budget. In context to marketing communication, the budget covers the indirect and direct costs of the communication programs. In context to budget for the product information it involves the costs of distribution, printing, copy writing, design and etc. In context to budget plan, the key cost considerations involves the estimated revenue,profit, one time expenses, cash flow, fixed costs and variable costs. In context to the costs associated with the plan, it involves the tactics, objectives, strategic considerations, goals, messaging and various other factors that are taken into consideration which involves the budget of $5000 to $7000 and its all depends upon the complexity. C. Evaluation Plan The marketing evaluation basically involves the research of a market place that basically focuses on determining how the organisation can perform and succeed in a well manner in speciallyanewbusinessenvironment.Itbasicallyhelpsinreceivingtheinsightsinto competitors, making strategic business decisions and market trends. In context to Cadbury, the major key performance indicators involves the customer satisfaction, revenue growth, profit margin, revenue per client and client retention rate. In context to Cadbury, the organisation uses positioning, segmentation and targeting in the marketing strategy of Cadbury and the brand positioning is full based upon the psychographic, demographics and behavioural factors. IndividualRoleand Personal Reflection In context to the marketing my main role is handling the various marketing campaigns and my role plays a very important role in carrying out various marketing campaigns for the company. In context to working with my team it was a really great experience for me and my team members were highly supportive and i got to learn a lot about the team development process and various factors that are involved in the marketing team.During the entire process i 6
realised that it is important for us to work more on increasing our social media engagement through carrying out various activities and i got to learn a lot about the various factors which were involved in the marketing communications planning process(Tillyaxodjayev, A.A., 2020). CONCLUSION From the above report, it can be concluded that marketing and team plays a very important role in the organisation and it is very important to consider all the micro and macro environment factors that can impact or influence the working of the company. In context to Cadbury, the organisation already has a strong viability of the product service, brand, communications plan and proposed marketing. In context to organisation, it is very important for the leaders and managers to start creating content on social media that will help them in attracting the student youth audiences for the future. 7
REFERENCES Books and Journals Kitchen, P.J., 2020. Marketing communications. InA reader in marketing communications(pp. 1-9). Routledge. Dwivedi, A. and McDonald, R., 2018. Building brand authenticity in fast-moving consumer goods via consumer perceptions of brand marketing communications.European Journal of Marketing. Giyazova, N.B. and Zayniev, A.A., 2020. Types of marketing communications and their classification. InInternational scientific review of the problems of economics, finance and management(pp. 32-38). Šerić, M., Ozretić-Došen, Đ. and Škare, V., 2020. How can perceived consistency in marketing communicationsinfluencecustomer–brandrelationshipoutcomes?.EuropeanManagement Journal,38(2), pp.335-343. Rossiter,J.R.,Percy,L.andBergkvist,L.,2018.Marketingcommunications:Objectives, strategy, tactics. Sage. Bekimbetova, G., Erkinov, S. and Rakhimov, U., 2021. The role of the branding and integrated marketing communications to consumer perception.InterConf, pp.113-126. Whitburn, D., Karg, A. and Turner, P., 2020. The effect of digital integrated marketing communicationsonnot-for-profitsportconsumptionbehaviors.Journalofsport management,34(5), pp.417-434. Tillyaxodjayev, A.A., 2020. The importance of marketing communications in the development ofkindofsportsinUzbekistan.SouthAsianJournalofMarketing&Management Research,10(12), pp.18-29. Bashirzadeh, Y., Mai, R. and Faure, C., 2022. How rich is too rich? Visual design elements in digitalmarketingcommunications.InternationalJournalofResearchinMarketing,39(1), pp.58-76. 8
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