Marketing and Data Analytics: Internal and Market Analysis of Sainsbury
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This report provides detailed information about the internal analysis and market analysis of Sainsbury, the second largest chain of supermarkets in the United Kingdom. It also discusses environmental analysis, marketing communication strategy, segmentation, targeting, positioning map, and peer analysis.
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Table of Contents Introduction......................................................................................................................................2 COMPANY PROFILE....................................................................................................................3 INTERNAL ANALYSIS.................................................................................................................3 MARKET ANALYSIS....................................................................................................................5 Environmental analysis....................................................................................................................5 Marketing Communication strategy................................................................................................6 Segmentation...............................................................................................................................8 Targeting......................................................................................................................................8 Positioning map...........................................................................................................................8 Peer analysis....................................................................................................................................8 FAME..........................................................................................................................................8 Conclusion.....................................................................................................................................10 REFERENCES..............................................................................................................................11 1
Introduction Marketing and data analytics is the procedure which states about Collection of data and analyses of data for improvising the marketing performance of the company. In this report company called Sainsbury has been defined (Bąska and et.al 2019). It is second largest chain of supermarkets in the United Kingdom and this company deals in groceries, Super Stores and other products. This report provides detailed information about the internal analysis and market analysis of this organisation. Environmental analysis is also being discussed in this report along with this various marketing communication strategy has been mentioned in this report. 2
COMPANY PROFILE The organisation that is chosen in this regard is Sainsbury PLC. It is known to be one of the largest grocery Supermarket chain in United Kingdom full stops the retailing chains of United Kingdom are said to be one of the prominent aspects where the deal with a lot of entities like that of dealing with customer product as well as enhancing the profitable standards. In this regard the Sainsbury organisation is more towards establishing its retail in choices in the field of groceries and it has been established in 1969. The founder of the organisation is John James Sainsbury and this concept is brought about in order to be one of the grocery supermarket chain and to be a lead in retailing sector of United Kingdom. There are certain entities that will fall in regard to its planning where there are also formulations that have put forth its merging with the company but fortunately that was blocked by different competitive market chain.Idea this company was founded in 1869 and having a shop in Lane London. But this company started working effectively and it has achieved all the milestones and become the largest retailer of groceries in the entire United Kingdom. By working effectively Sainsbury has become the market leader and it has won the hearts of their customers by providing them quality products at affordable prices. Earlier this company was established as a partnership organisation but letter on this company started living in fresh foods and other packed groceries for example tea and sugar has been effective products of this company which helps them to earn high profitability and growth in the market. Sainsbury is helping their customers to eat better and therefore their providing better value accessible Innovation and quality products so that consumers can easily purchase the product of this company. INTERNAL ANALYSIS The internal environment of any organisation referred to its operational standards as well as the performance that is oriented with the organisation (Shah and et.al, 2019). These are brought about by certain specifications that the organisation or revision as developed and also follow US based on their need for reaching the growth prospects. For this it is necessary that an understanding will have to be carry forwarded and also an essential factor to determine whether the organisation is in the race or in the pace of development. To determine the internal atmosphere of the organisation Sainsbury the organisation chooses SWOT analysis as the major tool to describe all the factors that are essential to be carry forwarded. SWOT analysis is one of the most prominent internal analysis that will bring about the strengths weaknesses opportunities 3
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and threats that are in regard to the organisation. This SWOT analysis will also be one of the base to determine the standard as well as the speculations that are in charge of the organisation. It is as follows: Strengths: the strength of the organisation is its mode of operations as well as the processes that are well specified and also oriented. The business is full of Strategies and the organisation also incorporated several employees in order to take care of all the sector and that is regarded to be one of the major strengths that is bring about a lot of customer base and also the profitable standards are increased to certain level that it has a good reputation in United Kingdom (Ilin and et.al, 2017). Weakness: weaknesses of the organisations possible standards are those that will act as barriers to its operational policies. Weaknesses are said to be modified at regular intervals of time such that they can be in return term to be the strengths of the organisation in order to move ahead with the policies of development. The weaknesses that will fall in regard to the organisation Sainsbury is that the same concept that the organisation is following is also being tackled by many other supermarket and there is nothing new. In this regard the organisation will have to work upon the strategies in order to bring about uniqueness in its ideologies and also stand firm with its policies without any competitive rivalry. Opportunities: the significant performance of the supermarket is such that it can easily get into the global market and also can increase its base with expanding into other countries. All that the company needs to do is to incorporate policies that stand unique and that will determine its standards. Globalisation is one of the most prominent aspect that is necessary for every organisation to stand firm in the competitive atmosphere and also to increase its base. In this regard the opportunities that fall globally are said to be taken care about by employing standard that will match the cross cultural analysis when trying to move ahead. This can be done by establishing its relationships with every other country and also learning the tactics that are necessary since it has already attained its base in the host country (Joll and et.al, 2018). Threats: the threats that are in regard to the organisation Sainsbury are such that there is a lot of competitionthatis prevailingin the supermarketchain of UnitedKingdom. Almost the organisation is being taken over by Tesco company which is also one of the largest retailer in United Kingdom. The organisation will have to find measures and also means in order to win over the competitive atmosphere and also the factors that are contributing for competition. The 4
business environment will first have to be understood and only then a certain formulation can be derived. In this regard the organisation can work upon the factors and strategies that can make it stand in the competitive atmosphere and also it can derive its position. MARKET ANALYSIS Considering the market analysis of the organisation Sainsbury it is said to be one of the most reputed organisations in United Kingdom which is known to be the best grocery supplier (Elavarasan and et.al, 2020). It is not an easy task to incorporate the means and policies that are in charge of bringing about a good name and fame for an organisation. All that they organisation deals with is to bring about the services and offer consumer goods as well as banking services such that they can be essential for every customer. Their establishment in terms of marketing race is said to be one of the probable factor that will have to be discussed over and over because of the sources that are being incorporated. There are also numerous strategies that are being described by the organisation in terms of defining its stakeholders which play a major role while dealing with the operational enhancement. Also the company is said to be one of the appropriate one that will deal with a quality of products and that is preferred by many. There are various sources of income for the organisation and also there are certain shareholders that will hold the organisation in the services that are being offered. The competitive rivalry is also at its perk with regard to the retailing sectors and the organisation Sainsbury said to be one of the most established one initially (Longhurst and et.al, 2020). It has also expanded its business operations into certain countries and is operating in durable conditions. There are also certain distribution centres that are in regard to the organisation that will work upon the commodities and also meeting their expectations. Certain business emulations that will fall in regard to the organisation are analysed and also identified over and over again such that the internal as well as the act or external factors are said to be dealt in a prominent manner. 5
Environmental analysis Environmental analysis refers to the strategic tool it is an ongoing process to recognise all the external and internal factors which can impact the overall performance of the organisation. External analysis also helps the organisation to form various strategies so that organisation can compete with such environmental factors and protect them from any kind of loss (Neuling, and et. al 2018). There are some factors which impacts the overall performance of Sainsbury. Economic factors From the last couple of years the fuel prices whether it is diesel and petrol are continuously rising which is impacting the profitability of this organisation. Sainsbury is totally dependent on road based transportation and with the help of road transportation this company is shipping all their products across United Kingdom (Neufcourt, and et.al 2019). When the cost of petrol and diesel get increases then automatically the products of this company becomes expensive because company has to pay a lot of money in fuel. It will impact the lower income customers of the company because when company will increase the prices of the products they will not be able to purchase them. Apart from this higher salary expectation of employees is also one of the primary economic factors of this company. Company has to pay a higher salary and wages to their employees across the United Kingdom and it is very important to satisfy the demand of 6
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employees because they can easily switch to other companies. Apart from this Sainsbury is continuously increasing there Supermarket chain throughout United Kingdom and other states as well and therefore they are creating a strong economic position of this company. Apart from this competition is also increasing in the market Asda and Tesco is giving tough competition to this company and therefore it is also one of the economic factor which is impacting the overall profitability and growth of this company. Social factors A big part of revenue is being derived from fast food items of this company. But as per the present situation the population of United Kingdom is continuously shifting to Healthy products and organic which do not include any kind of Fast Food and junk food (Casals and et.al 2019). This social culture climate is affecting the profitability of this company and they need to change their fast food menu and it is the responsibility of this company to include more healthy products such as salads and organic fruits and juice so that they can get the attraction of customers. The reason behind using these two factor is that they are the most important factor for the company and having a lot to company as well if this factors and problems will not get resolved then this company has to face lot of losses in the coming year. Marketing Communication strategy Communicationstrategiesarethepoliciesandplantswhichisbeingpreparedbythe management so that company can attend all the communication objective. Communication strategies can be applied on the internal communication as well as Marketing Communication with the customers. The primary reason for forming communication strategies is to communicate all the goals and targets of the company to their audience and make a healthy relationship with them so that organisation can achieve all their objectives. This company also focusing on communication strategy so that they may communicate in a proper way to their customers so that company can find out the issues faced by the customers and apart from this they can provide the latest information about the products and services. DRIP model Drip is one of the way through which advertisement message can be passed to the customers and Company can also set broad communication objectives and goals (Weersink and et.al 2018). This is one of the popular communication models which are used by most of the companies so that they can have a good relationship with their customers. Drip model consists four elements 7
such as differentiate reinforce inform and persuade. Is model shows the consumer behaviour and their perspective and with the help of this model organisation can generate and awareness about the product and how it changes the preference of consumers and their purchasing behaviour. Differentiate As the name suggests this element will help the organisation to differentiate their products and services with their competitors. Although it can be difficult for this company but with the help of proper positioning in the market company can know the difference between their products and others and how they can improve their products that consumer do not sweat. Reinforce The objective of this element is to remind the aim of the product and also the benefits of the product to their customers and create a new transaction (Mansour and et.al 2020). Reinforce will help the organisation to let consumer know why the product is beneficial and superior as compared to other companies product and how benefits consumer will get by using the product of Sainsbury. Inform As the name implies inform means offering and making the target audience aware about the product. This element states that it is very important for this organisation that they must communicate all the offerings to the customers this can States about new features benefits availability values of the product so that consumers can easily buy them. Segmentation Segmentation refers to dividing targeted customers and Markets into small groups. In short Sainsbury can divide the Marketplace into small parts and segments so that they can easily identify customers and make their .products accessible to the potential buyers. Sainsbury operates in the market bi segments such as retail Financial Services and others. Targeting As simple as the name targeting means those consumers company wants to serve with their products and services. Sainsbury is targeting families to sell their products (Herwig and et.al 2019). To target them companies taking help of television and other marketing tools so that company can reach to their target audience. 8
Positioning map Positioning map helps the company to depict that what their target market thinking about the production services. Positioning map is helpful for the marketers so that they can understand about the products and also they can identify their target market. Positioning map help the organisation for the marketing communication and they can easily communicate with them intended audience. Peer analysis Peer analysis is one of the popular methods of analysing the financial situation of the company this method is being used by the investors and analyst so that they can know the company stock and find the good peers of the group. This analysis method is also used for knowing the overvalued and undervalued stock. This method is useful for investors so that they cananalyse the leverage and profitability of the organisation. FAME Fame provides useful and comprehensive data which organisation to provide specific and when official products and services to their customers. It is also helpful for the organisation because it comparetheoverallfinancialstrengthandhealthoftheorganisation.Italsohelpyour organisation to find out the competitors and help the organisation to form different strategies so that they can easily give the competition to other companies who are dealing in the similar business. FAME also helps the management of the company to promote the products at the right time so that they can easily target the intended audience. This analysis help the organisation to find out the coming opportunities in the market so that they can grab the opportunity is easily and earn good. Along with this it also provides all the financial information that is financial strength information about shareholders and merger and acquisition to the management so that they may take for those decisions in the favour of the company. Peer analysis to readers This analysis provides a lot of benefits to the readers the first and foremost benefit is that it helps that investors to know the over and enter value of shares so that this analysis they may take their decisions whether they would like to go for the investment or not (Leung, 2019). Apart from this it also incorporates different metrics and profitability ratios to the investors and readers so that they can know the overall profitability and effectiveness of the organisation. Impact on company’s financial performance 9
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Peer analysis impact the overall financial performance of the company. It helps the organisation to know the undervalued stocks so that management can make certain changes in their Strategies and they can provide liquidity to their stock so that more and more new customers can invest in them. This analysis also helps the organisation to improve their efficiency and it also assists them to know the overvalued stock as well so that it will help your organisation to create goodwill and reputation in the market. This analysis also provide information about price to earnings ratio price to sales ratio and adding before interest and tax so that company can know the accurate profits and how much efforts they have to put so that they can achieve the desired profit. This analysis also help the management to know the other companies which are dealing in the similar industry and with the help of these analyses company can make more efforts in the promotion and marketing strategies so that they may earn good competitive edge. Business decision Business decision is one of the systematic visual and Quantitative approaches of the organisation to address and evaluate all the necessary choices that can be faced by the business in the upcoming future (Severin, and et.al 2020). It is important for the organisation that they must choose proper business decisions which provides fruitful result today organisation and it is totally depends on the management. Management has to choose different decisions which are about capital investment formation of Strategies and marketing of the products and services. By having proper business decision analysis company can choose such decisions which provides them high quality and transparency and help them to generate more revenue. Conclusion After analysing the entire report it has been found that this report provide detailed information about marketing and Data Analytics. This report provides detailed information about the profile of company. Apart from this it is status about internal analysis of the company and it provides all thenecessaryinformationaboutthestrategiesculturesandresourcesadoptedbythe organisation. Apart from this market analysis is also being mentioned in this report which help the company to analyse the consumer trend and competitors as well. Environmental analysis has also been mentioned in this report which states that how external factors impact the profitability of the organisation. Along with this marketing communication strategy has been elaborated in this report so that company can easily communicate with the target audience. Peer analysis is 10
also mentioned in this report with stakeholders to analyse the financial health and position of the company REFERENCES Books and journals Bąska, M., Dudycz, H. and Pondel, M., 2019. Identification of advanced data analysis in marketing:Asystematicliteraturereview.JournalofEconomics& Management.35.pp.18-39. Casals, L.C., García, B.A. and Canal, C., 2019. Second life batteries lifespan: Rest of useful life and environmental analysis.Journal of environmental management.232. pp.354-363. Elavarasan and et.al, 2020. SWOT analysis: A framework for comprehensive evaluation of drivers and barriers for renewable energy development in significant countries. Energy Reports. 6. pp.1838-1864. Herwig, S., Harvey, K., Hughey, G., Roberts, R. and Levin, D., 2019, January. Measurement and analysis of Hajime, a peer-to-peer IoT botnet. InNetwork and Distributed Systems Security (NDSS) Symposium. Ilin and et.al, 2017, May. Method of decision making support for it market analysis. In 2017 XX IEEE International Conference on Soft Computing and Measurements (SCM) (pp. 812- 814). IEEE. Joll and et.al, 2018. Developments in labour market analysis. Routledge. Leung,K.C.,2019.Anupdatedmeta-analysisontheeffectofpeertutoringontutors’ achievement.School Psychology International.40(2). pp.200-214. Longhurst and et.al, 2020. Strength, weakness, opportunity, threat (SWOT) analysis of the adaptations to anatomical education in the United Kingdom and Republic of Ireland in response to the Covid‐19 pandemic. Anatomical sciences education. 13(3). pp.301-311. Mansour, H.A. and Aljughaiman, A.S., 2020. Assessment of surface and subsurface drip irrigation systems with different slopes by hydrocalc model.International Journal of GEOMATE.19(73). pp.91-99. Neufcourt, L., Cao, Y., Nazarewicz, W., Olsen, E. and Viens, F., 2019. Neutron drip line in the Ca region from Bayesian model averaging.Physical review letters.122(6).p.062502. Neuling, U. and Kaltschmitt, M., 2018. Techno-economic and environmental analysis of aviation biofuels.Fuel Processing Technology.171.pp.54-69. Severin, A., Martins, J., Heyard, R., Delavy, F., Jorstad, A. and Egger, M., 2020. Gender and other potential biases in peer review: cross-sectional analysis of 38 250 external peer review reports.BMJ open.10(8).p.e035058. Shah and et.al, 2019. Stock market analysis: A review and taxonomy of prediction techniques. International Journal of Financial Studies. 7(2). p.26. 11
Weersink, A., Fraser, E., Pannell, D., Duncan, E. and Rotz, S., 2018. Opportunities and challenges for big data in agricultural and environmental analysis.Annual Review of Resource Economics.10. pp.19-37. 12