Table of Contents INTRODUCTION...........................................................................................................................1 LO1..................................................................................................................................................1 P1 Roles and responsibilities of marketing functions.................................................................1 P2 Roles and responsibilities of marketing that wider organisation...........................................3 LO2..................................................................................................................................................5 P3 Marketing mix of Wilkinson..................................................................................................5 LO3..................................................................................................................................................9 P4 Evaluate marketing plan of Wilkinson..................................................................................9 CONCLUSION..............................................................................................................................10 REFERENCES..............................................................................................................................12
INTRODUCTION Market is the place where all the buyer and seller purchase and sell products or services with each other. It is important for selling, promoting, producing and advertising the services or products in the market. Marketing is essential to increase its reputation and expand the business branches. It helps to identify valuable customers and maintain relationship with them. The company should fulfil its customers needs and wants in an effective manner. The products can be innovated into different style and distributed among potential buyers. The company needs advertisement channels to enhance its products selling. Wilkinson is high street chain which is established in British and it sell home products like textiles, cleaning goods, pet foods, stationary,chocolateitems,kitchenappliancesandbathroomproducts(Wei,2010).The company was founded by James Kemsey in 1930. In UK, it has approx 350 stores are running. The purpose of this project report is to understand the roles and responsibility of function of marketing. The market planning can be implemented on the marketing mix and helps to achieve business goals and objectives. It also analyse how to expand its organisation functions in the market. LO1 P1 Roles and responsibilities of marketing functions Marketing is the activity which serve goods and products to their potential customers. It includes marketing research, develop new strategies and plans that creates reputation and status. It helps to promote and advertise its modified and changeable goods and services. Marketing providesnew customersthatbuy productsand seller build relationshipwith the regular customers. It helps to attracts more and customers towards their products. There are some roles and responsibilities of marketing functions are as under: Measure target market-The Wilkinson company set their target market to attracts more valuable buyers. It measures the target customers who are willing to buy its products and services which are in the market. The company evaluate those buyers who are interested to purchase home products, kitchen appliances, pet foods and wash room products. The products can be made for the demand or wants of the customers that helps to attracts large number of customers (Webster and Lusch, 2013). They should expand its business to increase in the number of buyer and also establish its branch in the rural areas. 1
Marketing helps to measures and evaluate potential customer who are purchase needed products and enhance the company's productivity or profitability in an effective manner. Processed new goods or services-Product should be developed and processed on regular basis. It helps to change the design, shape, size and colour which like by the customers (Smith, 2011). The company adopt new marketing strategies which focus on its development plan, innovate new products, adopt necessary changes and develop technology. Wilkinson company may follows the development strategies that help to provides new technology in the market which attracts customers. Interpret organisation capability and weakness-The company can understand the capabilities and weakness which helps to identify the growth process in the market. It is important for an organisation to identify its strength, weaknesses, opportunities and threats. The marketing helps to analyse the customers needs and wants that can evaluate potential buyers. Wilkinson company has expand its business activities. The company should serve home products, appliances, bathroom products and pet food that attracts new customers. Identify market segmentation-It is important for the company to identify the market areas and locations. Wilkinson company can evaluate the buyers needs and wants. Organisation need to identify customers demand or services and also satisfy the want in an effective way. As a company manager I also know the latest techniques that can be operated by top management. It helps to evaluate the market which is divided into different segments and provides same products with the other company. Creating sustainable competitive benefit-The company can maintain growth and development to its customers which increases profitability in an effective manner. On the other side company identify its tough competitors who match with standard. Company should develop trust in the mind of customers which increase number of buyers. They need to update and upgrade the technology that enhance number of customer. Establish environmental scanning for opportunities and threats-The environmental factors are complex and difficult which identify opportunities which are coming during the time.Also analysethreatsthat should be importantto analysethe customers segmentation (Robinson, 2012). The company can choose new technology which helps to identify competitors and threats. 2
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