Table of Contents INTRODUCTION......................................................................................................................3 MAIN BODY.............................................................................................................................3 TASK1.......................................................................................................................................3 P1:Explain the key roles and responsibilities of the marketing function.............................3 P2:Explain how roles and responsibilities of marketing relate to the wider organisational context....................................................................................................................................5 TASK2.......................................................................................................................................6 P3:Compare the ways in which different organisations apply the marketing mix to the marketing planning process to achieve business objectives..................................................6 TASK3.......................................................................................................................................9 P4:Produce and evaluate a basic marketing plan for an organisation..................................9 CONCLUSION........................................................................................................................11 REFERENCES.........................................................................................................................12 Books and journals...............................................................................................................12
INTRODUCTION There is continuous development within the business organisation as well as business environment in current market. It is important for organisation to clearly identify this development and attract customer towards the organisation for getting maximum profit. It marketing can be used as marketing is that function within the organisation which helps it in attracting different type of customer by the use of different tools which are advertisement, promotions and many more(Malhotra, 2018). Marketing can be defined as the activity done by the business to attract customers within the market by establishing a relationship between customer and organisations product. This report The Chosen organisation will be Tesco. Tesco is operating at global level and it is a British multinational joint which is famous for its retail outlets within the whole world. In the beginning of this report, there will be clearly identification of key roles and responsibility of a marketing function. Then how the roles and responsibility of marketing function are related to the wider organisation conceptual also discuss. Middle of the report there is comparison between different organisations by using the marketing mix of both organisation for marketing planning and achieving the business objectives. The end of this report, there will be discussion about basic marketing plan for the organisation(Maghaireh, 2016). MAIN BODY TASK1 P1:Explain the key roles and responsibilities of the marketing function. There are various roles and responsibility which have to be performed by the marketing function within the organisation this is because it is a function which establish a intangible relationship between customer and the organisations product where organisation can attract customers to word the product of form and increase their revenue by selling the product to large number of customers. In current market marketing is important part of every organisation(Omar, 2017). Tesco is also using the marketing function within the organisation to expand its market and attract large number of customer towards the organisation where it caneasilycellandpromotetheirproductsandincreasetherevenuewithinbusiness environment. Some of the key roles and responsibilities are mentioned below which are performed by marketing function. Accompanyingmarket research: it is a major role which is performed by marketing function in organisation like Tesco. Marketing function perform effectively by performing
different market research for Tesco. Marketing research will help the organisation in identifying consumer behaviour Trends and many other things related to the product and services offered by the organisation, which are going in market. Also help company in managing their target market as well as using new ideas and innovations to attract large number of customer(Morgan, 2016). Facilitating internal communication: Tesco of global British multinational retail which is operating at global level and it is important for the organisation to maintain effective communication within different departments as well as customers and Organisation. Function directly plays the role where it provide effective communication channel between the customers and the organisation(Le, and Karlsson, 2017). It helps Organisation in promoting their products to customers and providing information about all parts of their product to the customers which directly provide effective communication with customers and organisations product. Build brand image: brand images of primary objective of every organisation which is trading within the current market. In organtional marketing function play direct role in building a proper brand image within the market where organisation is trading. It help Tesco in establishing its brand by providing different communication about the brand name and identification of products within the market to customer where they can easily understand about the brand value of organisation. Responsibility fulfilled by marketing function in Tesco Improvecustomerneeds:customerneedsofforemostobjectiveofevery organisation. Income tax of Tesco this type of needs are identified and improved by the marketing function of organisation. Responsibility marketing function provide different information about the needs and requirements of the customers within the target market of the organisation and help firm in identifying these needs and fulfil them with a particular product and quality of their products(Kimura, 2017). Identification of market competition and market trends: Tesco is a leading retail company where it provides different type of services and products to their customer.It is Important for organisation to identify the trend and competition within the market where it can use innovative products to fulfil the demand of their customers and provide adequate quality of products according to the trends. Here, marketing function of organisation help in
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getting these Trends and competition identified by the help of proper Research. This also help Organisation in identifying the current trends and how these trend can be meet by product and services of organisation(Selvakumari and Kannan). Innovation: A production service is the important part of every organisation because it help the firm in surviving within the market where there are dynamic competition as well as different kind of trends within the market. Marketing department clearly identify the different trends in marketing competition with in the environment and Health Organisation in using innovative products for improving their services as giving maximum competitive advantage within the market. Market information:marketing function is also effective in providing market information to the other department of Tesco. This is because Tesco is operating within a large market where there are various competitive so it is important for organisation to clearly identify the information and manage the different functions of the organisation according to this information. Marketing function regularly access the market where the organisation is trading and help it in identifying The Other information which are related to different departments of firm(Pater and Cristea, 2018). Product designing: function of Tesco also help and fulfil our responsibility which is related to product designing within the organisation. Cause of continuous changes within the trends in designs and innovation within the designs of a product it is important for organisation to clearly identify all these trends. Here Tesco’s Marketing department of farm different functions where it clearly identify the particular designs and strategies which are going within the market related to product design and placement. It's just the designing department about the marketing and help in product designing(Bastable, 2016). P2:Explain how roles and responsibilities of marketing relate to the wider organisational context. Marketing function also play different roles and responsibilities in the organisation with its different other functions within organisation. It help in establishing a proper relationship between all the functions within the organisation where firm like Tesco can increase their productivity profitability as well as future growth by achieving their goals and objectives. Some of these responsibilities and roles are mentioned below:
Marketing and human resources department: marketing and human resources departmenthaveaclearanddefinerelationshipwithintheTesco.Humanresources department play different roles and responsibility in Tesco where it provides all services related to human resources of the organisation. In context of Tesco, marketing and play importantrolesandresponsibilityforhumanresourcesdepartmentwhereitprovide information about different trends in human resources and opportunities to the human resources for expanding the organisation by working in a productive manner. Information is provided by marketing department by the help of proper research within the external environment.DepartmentalsoprovidehumanresourcestoMarketingdepartmentfor performing its different functions like promotion advertisement and many more(Martin, 2018). Marketing and Finance Department: Finance Department act as an backbone of every organisation because it provide finance two different department of the organisation for their working and managing their operations. Contract of Tesco, Finance Department also play very important role in marketing function wear it provide finance to marketing function for its different operations related to advertisement promotion and other activities which will help the firm in gaining competitive advantage as well as promoting its product to the customer where it Can attract different kind of customers for increasing the revenue and profitability. Marketing department also helped Finance Department by guiding it about the Trends and future dynamics which can be arise within the business environment and help it in managing the finance and providing finance to other function in an appropriate way where organisation can increase its profitability and reduce negative impacts. MarketingandResearchandDevelopmentDepartment:researchand development department and marketing department are always interlinked to each other as Marketing department help Research and Development Department to analyse what they have to research and development in the organisation for increasing the quality of the products and getting the work done within the time by reducing the wastage(Waite and Pérez-Vega, 2018). In context of Tesco, both of the department perform different type of functions which will help position in surviving for a long period of time by combining all its resourcesinanappropriatemannerwhereMarketingdepartmenthelpResearchand Development Department to get favourable with different dynamics which are going within the environment.
Marketing and production department: Marketing department also play different responsibility for production department within the Tesco, as Marketing department analyse all the factors within the market and help Organisation in reducing the negative impact of these factors. Also provide a proper analysis of product design product capacities and product techniques which are used by different organisations within their production departments. This help Production department of Tesco about gaining the knowledge for different products offered by competitors and making a better product for Tesco in a highly competitive market. It can be identifiedfrom the above, that there are variouskindsof kindsof relationship and roles which are played by marketing within the organisation. These all rules are for increasing the benefits of the organisation and making it competitively advance within the market where it can easily compete with its all competitors. TASK2 P3:Compare the ways in which different organisations apply the marketing mix to the marketing planning process to achieve business objectives. There are various ways to comparison between two organisations in an business environment. Important for Tesco to compare itself from its best competitor where it can get the maximum competitive advantage as well as identify the scope for improvement within its different factors. Comparison there will be identification of marketing mix of both the organisations for increasing mutual benefits as well as identification of a proper planning process to achieve the objectives of Tesco(Kayabasi and Mtetwa, 2016). `Marketing mix: marketing mix is that Framework which consists of 7 core elements of the organisation which will help it in identifying its power within the market as well as giving the competitive advantage in comparison of its best competitor. Tesco is a leading British retail giant within the whole world which is selling its product to different countries by the use of 150000 staff. On the other hand its main competitor is Sainsbury which is also operating at a large level where it have equal staff to Tesco as well as a good infrastructure for selling its product to different range of markets. There is comparison of marketing mix between the Tesco and sensory which is mentioned below:
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ComponentsTescoSainsbury ProductTesco have a wide range of products where company is mainly dealing in food clothing ice cream chocolates and many more. Tesco is also operating in food chain supply where it used to sell the fast food and its different outlets within the UK as well as at global level. Companyin using a separate product mixwithinthe organisation which help it in increasing its market shareaswellasattractinghuge customers. Sainsbury also have a large number of product mix where it cell different kind of products to its customer some main productsofsearchforitsclothing products and food products which are consistof60%totalsaleofthis organisation. PriceTescoalwayspreferthecost leadershipthisisthereasonthat companyoperatelowpricesas possibleasitforitsproductsand serviceswithoutanycompromise between the qualities of its product. OnlypossibleforTescobecauseit enjoy that economy of scale and work continuously within this its different functions which help in maintaining thatlowprices.Onlypossiblefor Tesco because it enjoy that economy of scale and work continuously within this its different functions which help itinmaintainingthatlowprices (Sharp, 2016) Sainsburyalwaysofferthevalueof money and hence it always keep pricing for different set of product. Always want to attract the customer and retain them for longer period of time so it maintain a properbalancebetweenpricesand quality of its services where it use price cuttingstrategywhereitcaneasily position its product within the market. PlaceTesco is operating at global level so it havetomaintaindifferentchannels Sainsburyis also a large organisation whichstarteditoperationswithin
whereitcandistributeitsproduct effectively. Tesco have maintained to main channels of distribution which are classified as online channel and offlinechannelcompanyhave 6800 offline stores around the world where it have different type of departments whicharenamed asTescoExpress TescoextraTescometroTesco compact Tesco home Plus and Tesco SuperStores.HelpTescoin maintaining differentiation between all its departments as well as facilitating smoothness in work. London in 1992 but now company is dominatingitspositionwithinthe market where it also provide different kindofshopsandservicestoits customers. Sainsbury is famous for its self-checkoutsystemsaswellas conveniencewhichitprovidedto different customers at different locations within the whole UK as well as other regions of England(Griffitts, 2016). PromotionA solid brand image within the whole UK as well as different markets where it operating so it is easier for company to use a simple methods live television promotion news newspaper promotion and other media about leads to convey it'smessagetotheircustomers sometimeitalso use promotionfor increasing its product sales. Sainsburyalsousedifferenttypeof techniquesforpromotingitsproduct where it mainly used the brand name and sales promotion techniques where it caneasilypromoteitsproductby providingservicestoitsdatabased customersandusingtheproper promotionalstrategyforreachingto customers at ground level. ProcessTesco follow a proper process within their functioning where it transfers its entireproducttoitswarehouses.It alwaysyoualwaysuseproper distributionnetworkwhereitcan easily transfer its product as well as increase the satisfaction of employees bydecreasingwastageofresources (Suuronen, 2016). Sainsbury is also operating at a larger levelwhereitisrequiredbythe organisation to follow a proper process within it. Always use proper distribution channel where all process and finished goods are stored in warehouses as well as it also manage different stores where each product of the stores are manage withinterrelateddepartments.Italso manages the products which are not in
Trends by transferring them from One store to other. PeopleTheemployeesaretheimportant peoplefortheTescowhere approximately 5 lack employees are working at a global level with Tesco it is a greaternumber as well asthe responsibilityoforganisation increased after joining each and every employees. These all employees are playimportantrolewithinthe organisation so it is a proper training and development method to save the moneyaswellasimprovethe productivity within these employees. Sainsbury also have a used number of employees with it which are equal to Tesco but organisation does not perform anytraininganddevelopment programmewithinitbecauseall employees on contract basis which are not more than and one or two years. Difficultforsensorytomanageits employees as well as it also impacting negatively on the organisation because it delay in performance as well as reduce theproductivityoftheorganisation (Kotoua and Ilkan, 2017). Physical evidence Physicalevidenceorenvironment includesthoseelementswhichare tangible or can be visible to different stakeholders. There are various kind of Physicalevidencewhichincludes furnituremenuspouchesletterheads businesscardreportandother equipmentwhichareusedbyit (Payne, 2016). Sainsburyalsohavevariouskindof Physical evidence which are mainly in form of logo marketing colour efficient use of Different techniques within the organisationandequipmentwhichis used by it for different system like check out check in system and many more. TASK3 P4:Produce and evaluate a basic marketing plan for an organisation Marketing plan: it can be defined as a rules policies and activities which have to be done by the organisation to increase their market share and improve the marketing strategies within the targeted market. Company have to clearly identify it mission vision and objective.
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Tesco is a leading multinational retail giant within the market of UK as well as Global world below there are some mission objective and vision of the organisation within the current. Mission: improve the working condition as well as attract large number of customer toward the organisation for increasing the revenue and profitability. Vision: to provide quality products and services to its customer where they can satisfy their needs as well as written for long period of time with organisation. Marketingobjectives Increase the share of organisation by 30% within 1 year To sponsor the cricket team of England where organisation can easily increase its share within the market as well as promote its product and services through it. Increase the profitability ratio by 25% for the current year and 22% for next year. For achieving these objectives Tesco can use a proper strategy which will help it in achieving them as well as using appropriate manner STP approach: it is that approach which includes three steps which are related to implementation of a marketing plan in an appropriate manner within the target market of organisation. There is three steps which are segmenting targeting and Positioning(Berkowitz, 2016).It Can be used by Tesco for gaining the competitive advantage by properly execution of its marketing plans. Segmenting: in this step organisation have to divide its target market according to its products and services for the use of proper marketing strategies and tools within these markets. In context of Tesco, it will divide its target market according to age class and preference of individuals where it will target the young individuals who like to shop online as well as offline where it can easily increase its sales of different products(Fill and Turnbull, 2019). The market in this manner will have Tesco in gaining the maximum competitive advantage where it can easily execute its market plan according to the young customers who want to purchase the product of the company according to the prices offered by Tesco. Targeting: this is type Tesco have to formulate a proper targeting plan where it can easily target the customers which it want to use for its products and services. It is have to target the young customer by the way of different promotional Tools and techniques within the marketing plan. Sales promotion and advertisement technique where it can easily attract
the customer to add the product of organisation and offer a huge discount on these products care customer can buy that product this will help company in informing about the product to the customer and then it can retain these customer by the help of sales promotion(Manion and Widder, 2017). Positioning: after completion of all the above stage it is now the time to position the product within the market which is targeted by the organisation for this organ it can use different marketing techniques like sales promotion and other methods which will help Organisation in positioning its product in the given target market.inContext of Tesco, can easily position its product in the target market because there are huge number of youngster within whole UK which can easily targeted by providing effective product which have a proper quality and quantity. Also increase the share of organisation within the market as these customer will directly by the product and services of the organisation because of their quality and services offered by Tesco(Ivanov, 2019). From the above, it can be analysed that using the STP approach can help Tesco in easily using its marketing plan where it can sell its product to large number of customers at a single time. Wastage of resources as well as proper utilise The Other financial resources of the organisation for decreasing the cost and increasing the benefits. CONCLUSION It can be concluded from the above mentioned report that it is essential for the organisation to clearly identify all the roles and responsibility of marketing function within the organisation. There are Responsibility which are played by marketing function towards the organisation in relation to different functions of which are marketing Finance HRD and many more. It is also identify that marketing mix will help Organisation in gaining the competitive advantage it must be used in an appropriate manner by comparing with it best competitor. Marketing plan is essential for the organisation as it help it in gaining the competitive advantage as well as reducing the wastage of resources by proper implementation of plan so Tesco must use all this information in an appropriate way where it can get maximum advantage.
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Sharp, C., 2016. Branding Essentials for Solos and Small Firms.GPSolo,33, p.19. Suuronen, T., 2016. Content Marketing Practices in Finland. Waite, K. and Pérez-Vega, R., 2018. Essentials of Digital Marketing.