This presentation discusses the marketing plan for Amazon, focusing on the introduction of home delivery services for food items. It explores the objectives, situational analysis, segmentation, targeting, positioning, monitoring and control measures, evaluation tools, and conclusion of the marketing plan.
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TASK 3 MARKETING PLAN FOR AMAZ ON
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INTRODUCTION •Marketing plan is defined as the strategic plan which is used by the or ganisations to describe their marketing functions. •The marketing is an integral function of the organisation which is use d for promoting the services and products of the company. •The lack of ineffective strategies can make it impossible for the comp anies to generate new customers or to achieve profitability goals. The p resentation will describe the marketing strategy for Amazon.
OBJECTIVES GOAL To prepare a marketing plan for Amazon for introducing home deliv ery services of food items. OBJECTIVE •To increase the customers by provi ding online food services. •To enhance the profitability of the organisation by introducing new foo d services.
SITUATIONAL ANALYSIS SWOT Strength:The existing brand value and huge customer segment is one of t he strength of the organisation. Thus existing brand value and high quality services makes it easy for Amazon to affect the purchasing decision of its buyers. Weakness:From the beginning the organisation has been dealing with gro cery, clothing and house appliances thus it does not have any experience i n delivering services in fresh or instant food.
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CONTINUE.... Threats:There has been increase in the organisations who are dealing in pro viding home delivery of the food services. Thus, Amazon will receive huge c ompetition from other service providers. Opportunities:If organisation will succeed in achieving its goals then, its sa les will increase rapidly. Further it will be able to dominate in another servic e sector which is not served presently. It will also increase the brand value an d market share of the organisation.
PESTEL For sustaining the success it is also essential to analyse the external factors wh ich influences the operations of the organisation. It can be evaluated by follow ing PESTEL model: Political:Amazon is also required to follow the policies formed by the state g overnment. Economic:The various elements such as operational cost, raw material are in fluenced by the economic stability of the region. Thus, Amazon must analyse economic factors to achieve desired profitability. Social:The food preferences, income level and religious or cultural choices c an affect the type of food services provided by the organisation.
CONTINUE... •Technological:Since organisation is providing its services online it is possible that technical errors or the lack of technical efficiency a mong users or employees of organisation can have adverse impact on continuity of the services. •Environmental:For promoting the service's organisation must also focus on sustainability. •Legal:The legal factors such as employment law, consumer laws o r legislations regarding the quality of services must also be taken int o account so that legal penalties can be avoided.
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SEGMENTATION, TARGET AND POSITIONING •To deliver effective services organisation must use following strategies f or the market analysis: •Segmentation:It describes the identification of the customers who can b uy the products. Amazon can use segmentation on the basis of psychogr aphic. •Target:In the initial phase the organisation can initiate these services in highly developed and high income regions of UK. •Positioning:Amazon is well known brand thus its existing image and va lue will help to position itself in the competitive market.
MONITORING AND CONTROL M EASURES •In order to accomplish the desired goals it is required that Amazon mu st monitor its promotional strategies and the services of food provided. •For this purpose organisation mus t set specific benchmarks for the fo od quality.
EVALUATION TOOLS •It is very necessary for the organisation to e valuate the success of the marketing plan by u sing suitable tools. Amazon can use sales ana lysis for measuring the response of the custo mers. •To evaluate the quality of the service's orga nisation must also communicate with the cons umers so that their feedback can be used to m easure the success of plan.
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CONCLUSION •It can be concluded from the presentation that marketing pla n is very helpful in analysing the market trends. Amazon cann ot achieve its goals without effective marketing strategies. •It has been also analysed that the strategies such as regular m onitoring are also required for the accurate implementation of the marketing plan.
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