Table of Contents INTRODUCTION...........................................................................................................................3 PART-A...........................................................................................................................................3 Covered in PPT.......................................................................................................................3 PART-B...........................................................................................................................................3 Compare the ways in which the chosen organisation applies the marketing mix to the marketing planning process to achieve business objectives...................................................3 Produce a Marketing Plan......................................................................................................5 CONCLUSION................................................................................................................................8 REFERENCES................................................................................................................................9
INTRODUCTION Marketing is an essential aspect that must required to consider by every organisation irrespective of the fact whether operated at national or international level. It creates awareness about the offerings of organisation in the customers’ mind which brings interest and willingness among them to buy their offerings (Desai, 2013). For this, marketing manager must required to have sufficient skills and knowledge so as to frame an effective marketing plans and policies after analysing market fluctuations. Burberry, a UK-based organisation which deals in selling wide varieties of products including fashionable clothing fragrances, accessories etc. are taken for the purpose of completing this assignment report. The assignment report contains detailed information about marketing concepts along with its application on Burberry. Along with this, interrelationship between distinct departments and its significance, differentiation of marketing mix between two rivals and marketing plan is produced under this report. PART-A Covered in PPT PART-B Compare the ways in which the chosen organisation applies the marketing mix to the marketing planning process to achieve business objectives. Marketing mix is termed as comprises of 7P’s which consists of Product, price, place, promotion, people, process and physical evidence. These all elements must take into consideration by the marketing manager of Burberry and make relevant changes in all components so as to compete with their rivals in competitive market and achieve pre=determined business objectives such as increasing sales volume, customer base etc. Here are the comparison of marketing between Burberry and its rival Zara which is also engaged in similar industry (Joshi,2012). BasisBurberryZara ProductBurberryisengagedinselling differentkindsofproductswhich includesfashionablegarments, accessories, fragrances etc. with high quality.Forexample,trenchcoat Zara offers expensive products such as tops, trousers, shoes etc. It offers one stop solution to targeted customers as they offered wide varieties of clothing products.
selling by Burberry is one of the best selling items in UK market. PriceBurberryoffersitsproductsat premiumpricingpolicyasthey mainly focuses on improving quality insteadofreducingprices.Thus, targets higher-income group. Zara offers its products at an affordable priceincomparisonwithother international brands. The price of their productsvariesindifferentnations accordingtotheavailabilityand demandofmarket(Williamand Zikmund, 2012). PlaceBurberryhaswelldesignedstores located in every major city of UK as well as in other nations. It sell their productsthroughglobalfranchises and branded outlets. Online platform are also used by Burberry to increase its sales and revenue. Zara’sstoresarelocatedinvarious nations, They have vertical integration which makes easy for them to make availabletheirproductsinshortest possible time in their outlets. PromotionBurberryinvestmorein advertisement such as publishing ads inhighclassmagazinessoasto attracthighincomegroup.Hiring celebrities such as Emma Watson for advertisements also brings beneficial result to their sales and revenue. Zara invest less on advertisements as they have USP of minimum processing timethroughtheycaneasilyattract largenumberofcustomers.The company rely on word of mouth and socialmediawhichrequiresno investment. PeopleBurberry provides training to its staff to make them more capable to deal withhighpremiumcustomersand convincethemtobuycompany’s products. Zara educatestheir staff about their widerangeofproductsinorderto makethemcapabletodealwith customers visiting at their outlets. ProcessBurberry uses online platform to sell theirproductsinwhichordersare receivedonlineanddeliveriesare Zara follows simple process in which the customers are directly assisted by the staff and if ordered onlinethen
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madeontime.Alsotheyhave inventory system which makes easy for them to track the level of stock at present the company have. deliveryaremadetothemwith common process. Physical evidence The packaging of Burberry is unique as they offers their product in distinct colorswhichassistcustomersto easily recognize their products. Along with this they have sustainable online presence (Pappas,2017). Thephysicalevidencethatare determinebythemincludesthe transaction and its receipt, building and layouts of their outlets etc. Evaluation of Different Tactics applied by Burberry Various tactics must be adopted by the company so that they can achieve their business goal. Burberry with the help of segmentation strategy can target market for their existing and new products. In addition to this strategy of benchmarking and key performance indicators must be used as tactics with the help of which they can establish various standards for their performance by considering that of others in the same industry. For improving the financial performance the focus of the company must be on comparison of the performance on the basis of standards outcomes and actual outcomes. Produce a Marketing Plan Marketing plan is a document in which various strategy of the company are included with the help of which they can launch their new product in the market. A market plan provides the summary of the marketing objectives promotional strategies, advertising strategies, budget and many more with the help of which specific objectives are accomplished by the organisation (Khan and Adil, 2013). Marketing plan of Burberry Company overview:Burberry Group Plc is a Is a British luxury brand that offers readymade outwears, fashionable accessories, fragrances, cosmetics etc. The company was established in 1856 and has been operating throughout the world. The company is planning to launch organic cosmetics to satisfy the growing need of the customer for organic cosmetic products with betterquality.
Mission of the company:The mission company is to maintain their reputation by offering new products and development in existing product of better quality and innovative features as per the requirement of the customers. Vision of the company: The vision of the company is to consistently improve their market share and to position the brand as a luxury fashion house throughout the world. SMART Objectives: Marketing mix of Burberry for new organic perfume range: Product: Burberry is planning to launch a new product which is organic cosmetics to satisfy the needs of customer for organic product as preferred by the customers. Price:Company offers their product at premium pricing strategy similarly they will offer their organic products at premium prices only. With this the company aims to manage their brand as a luxury brand. Place:The product of the company will be available in all of their stores where their existing products are available(Silberschatz, Galvin and Gagne, 2014). Promotion:For promoting the new product, the company will be focusing upon social media marketing advertising, also advertising through magazines, TV commercial and promotion through the celebrities. With these promotional strategies, they can create significant awareness about their new organic cosmetic among the customers easily. Process:The focus of the company will be on the functional process so that timing for offering and making the goods available can be reduced. People:The company will ensure training for the employees so that they will have a detailed understanding of the new features and benefits of the product as with this they can easily promote before the customers. Physicalevidence:The advertisements at the forefront of the website where the products are advertised will be the physical evidence for these organic cosmetics. STP framework: Segmentation:The company will be focusing upon dividing the market into different segment on the basis of behavioural factors as with the help of this they can focus on the perception, attitude and lifestyle of the people. Targeting:For targeting the customer company will be focusing upon the age and ability to spend of the customer as theproduct that they offer are offered at premium prices.
With this the company aims to satisfy the need of organic and healthy cosmetic products to the customer. Positioning:For positioning the product the company will focus upon their promotion strategy so that they can ensure awareness and availability of their products to the customers. Marketing strategy: SWOT analysis: StrengthWeakness The natural products will enable them to attract customers as they are safe and healthy for skin. Thecompanyhasgreatercustomer loyalty for the brand. Existence of competitors can affect the market. The variety of the cosmetics is limited initially. OpportunitiesThreats They can increase their market share globally for vegan products. With new products they canimprove their market share as the people prefers to have organic products these days. This market is attractive due to which new entrant can affect their market. Economicslowdowncanaffectthe overall sales of Burberry. Budget: The marketing budget are prepared for supporting the promotional activities of the businesses with the help of they can procure funds for efficiently managing their operations without any shortage of funds: ParticularsAmount(£) Advertising on TV (10%)250 In social Media Platforms (25%)300 On newspapers (10%)150 Sales Promotion- (30%)500
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Monitoring and controlling: Monitoring and controlling of the activities is crucial for the organisation as with the help of this they can manage their performance and can keep the launch of the product on track. For this Burberry will be focusing upon internal audit to manage and monitor the use of various resources. In addition to this the company focuses upon monitoring the performance with the help of various techniques such as benchmarking,as with this they can established standard for the employee on the basis of which their performance can be monitored and controlled (Muralidharan and Raval, 2017). Sales: The company is estimating an increase in the sales of the company with the new organic products provided by the company. Profit: The company has been expecting an increase in their profits with 10% in the period of 2 years with the launch of organic products. Market share:The company is forecasting that their market share will increase by 5% within the period of 1 year with these new products. CONCLUSION It is concluded from the above report that the marketing department of the organisation contributes significantly for accomplishing the goals of the organisation by integrating with other departments. They determine the needs of the customers and enables organisation to accordingly provide them such goods so that they can be satisfied. To ensure this various marketing mix strategy must be analysed so that various strategies of the company can be analysed in comparison to competitors so that current performance can be analysed. With the help of marketing plan new product can efficiently be launched by the company by identifying various strategies.
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