An effective marketing plan facilitates business leaders to establish and review expectations for other practical aspects. Evaluate the marketing strategies for Algonquin to set up its new library in Kuwait.
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MARKETING PLAN REPORT GUIDE
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Executive Summary An effective marketing plan facilitates business leaders to establish and review expectations for other practical aspects. The present report aims to evaluate the marketing strategies that would be framed for Algonquin to successfully set up its new library in Kuwait. The project would focus on the marketing objective of the report, followed by the marketing mix framework, where the required strategies for the college would be discussed. The budgetary considerations would be detailed with the support of authentic academic sources and lastly, the evaluation of the discussed strategies would be made, based on which the conclusion would be drawn. Page2of8
1.0 Introduction A marketing plan is considered as a document established by business leaders and professionals. In the opinion ofArmstrong, Kotler, Buchwitz, Trifts & Gaudet (2015), it can be stated that the particular tool provides a lead for the advertising subdivision to put into practice the necessary steps to line up with stated marketing strategies and objectives. Characteristically, organizations establish a corrective marketing plan after every alternate year but appraise it every so often for modifications or changes depending on business strategy. Moreover,Kotler & Armstrong (2015) stated that themarketing plan may also be defined as a significant document that corresponds to the greater landscape about the calculated plan of the corporation. The given report briefly talks about the marketing plan of in the context of Algonquin College based on Kuwait for opening a new library setup therein. At the very beginning of the study, the report provides a brief introduction to the topic followed by the marketing objective of the plan. In the subsequent parts of the paper, the researcher has analyzed the marketing mix based on the theoretical framework of 4Ps and also the marketing strategies as to how to reach out to the people to invite opinion on the opening of library service in the intended colleges. In addition, the budgetary considerations have also been discussed which follows the evaluation criteria for the plan prepared on the basis of feedback gathered by way of interviewing 5 students of the college. Finally, the researcher concludes the report by presenting an ending note to the analysis. 2.0 Marketing objective According toMenon, Bharadwaj, Adidam & Edison (2015), once users’ requirements, outlook trends and possessions obtainable have been developed, the management or the functional leaders are supposed to effectively strategize its marketing objectives, the necessary resources that are to be used, the position and the time scale of function and the policies needed to accomplish it. The procedure of framing aims and objectives would definitely involve several aspects. It would offer an emphasized impression of the library service and also offer guidance and direction in attaining the objectives. Also, the objectives shall be quantifiable with the purpose of ensuring effectual assessment. Once the objectives are set, the necessary policies required to accomplish them can be designed. Moreover,Kotler, Burton, Deans, Brown & Armstrong (2015)stated that in the current time, the library has been one of the foremost points of attraction in education institutes. Proper libraries in an institution can define leverage greater student pool. As student prefer spending substantial amount of time within the library set up to collect additional notes from different articles, journals or books that are not purchased, the major objective behind this plan wouldbetoidentifypotentialinvestorswhocansponsorthetowardsadministrative functionalities to maintain standard collections of books, articles, journals, etc. to get the attention of the students in local region. The responses gathered from interviewing 5 students may form the basis for marketing objectives which substantiates the fact that importance of library in an educational set up cannot be undermined. 3.0 Marketing mix Product Page4of8
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The product lines in a library are it’s a variety of information services provided to its users, which effectively designs are placing into deliberation the users’ requirements, which includes the fact that library information services are customer-focused (Baker & Saren, 2016). Library information services would vary, for example, services offered to the users and potential clienteles, referral services, reference services and circulation services. Moreover, with the passage of time, it could be seen that customers are getting more inclined towards the digital platform, therefore, the provision of e-library services would be another option that can bring considerable attention of the students. Students interviewed are mostly of the opinion that the library service is needed as the same helps towards building an inclination towards study and students may not get distracted if they sit and read within library ambience. Libraries are considered to be quiet place and hence concentration becomes easier which may not be available within college facilities or premises anywhere else. Hence, the product will also include the related service offering in this regard. Price Kiseleva (2017) stated that a library is a non-profit organisation is restricted to sell its products or services line for generating profit however, for maintenance, recovery and other connected expenses. Library services are usually considered as free services that can relatively affect the excellence of service lines. This had relatively forced the authorities to assume of extorting at least a small part of the expenditure from the readers. Obliquely, considerable efforts can be made to increase the membership charge, temporary membership charges, annual subscription charges and unpaid charges. Nevertheless, this can also bring some resistance and towards the required charge to meet the above-stated services. Place In the opinion of Doherty, Kearns & O’Rourke (2015), place underscores the fact that the products and services are required to be offered in a position, which is accessible for the clientele to effortlessly way in. The data services shall be delivered in a suitable consign for the users. It is estimated that data services shall be disseminated in a place that can be effectively reachable by the students, it can be either a physical place or a virtual platform. The place shall also be expedient for students to the entrance, since, the place is inconvenient, on that note, it might lead to pose emotional troubles to the students’ convention of library services, and hence, the usability ratio would drastically reduce.Baker (2016) speculated that the library has to increase its service area to the platforms in which customers can with no trouble extract required information. With e-library service, it is imagined that with the digital information services it has become flawless for institutions to deliver information in the correct layout at the precise time and at the right place Promotion The primary objective behind the promotion would be to enhance patronage and efficient use of library resources, enhancing the value proposition for the students and educating the future generation and setting their vision into the right track (Kiseleva, 2017). Herein, the promotion would involve using influential data regarding general services and conveying the information before the target segment that would be the potential clientele for Algonquin. The organisation can determinetypes of a promotion involving, public relations, publicity, advertising, personal Page5of8
representative and sales promotion. According to Kotler, Burton, Deans, Brown & Armstrong (2015), in the context of Librarianship, the concepts like developing clientele associations, repackagingofdataresourcesandbranding,designedservices,andplanningarequite elementary to the endorsement of the library services to get the desired result and student pool. The promotional lines need to be lucrative enough to get into the attention of the investor who would be ready to invest capital in the library service. 4.0 Marketing strategies Social media promotion would be one of the marketing efforts that can relative bring positive outcome (Kotler & Armstrong, 2015). Since, the organisation is having a budgetary issue, where it is struggling to place required books and journals within the library; therefore, social media promotion would an effective effort to spread its reach before a wider number of internet audience and hitting the minds of its prospects as well, who are the investors. The specific action would also help the collegeto draw relative attention of the student base as well. It has already been discussed in the above section that the students generally prefer taking admission in the institute that provides proper library services. This can facilitate them to jot additional notes from different articles and books from the library to score better marks in the exam and to enhance their knowledge base as well (Baker & Saren, 2016). Since the younger generation in the present time prefers spending majority of their free time over internet platforms, therefore, promoting the service lines in the digital platform would relatively be an easy effort to tap the target base as well. Thus, adding social media into the marketing strategies would definitely be a potential effort for the organisation to campaign a cost-effective promotion where both the target segments can be tapped. In addition, the effort may also be directed towards offline promotion by way of distribution of handout and leaflets circulating local areas and nearby places. People within the vicinity of the college may provide an honest opinion about their thinking and interests towards the proposed library set up in the given college. 5.0 Budgetary considerations As stated earlier, the given marketing strategy for the library faces the issue of budget constraints. Since social media promotion is one of the most widely used and accepted medium for promotion, the same may be used here. For the purpose, the cost implication of the same has been computed and it is expected that an approximate budget of 1,000 Dinar may be incurred by way of social media promotion as well as offline marketing through handout distribution and leaflets distribution among the local people. Also, the time frame for such cost implication is assumed to be next 6 months which will ensure whether the amount has been spent well towards the cause of setting up library and gathering public opinion about the same. Out of the budget, almost 60% which is 600 Dinar may be budgeted for offline promotion and rest 400 Dinar may be kept aside for social media advertisements including Face Book and others. Finally, it may be concluded that a well designed budget will substantially help the researcher to gather public opinion and ensure the objectives of creating library in most sustainable and cost effective manner for the long run. Page6of8
6.0 Evaluation criteria It can be assessed that each year new batches of students get admitted in an Institution or college; who are not effectively well versed with the ongoing system of the library. Hence, it isn accountability of the library to plan out the strategies of marketing and promotion of its library- based service lines at the very onset of the academic year and it shall be severely followed as per the designed plan. Every single batch of the student requires taking at least around in the library and the staff shall concise them regarding what the particular library possess, the way of using, and the available facilities included in it. Since the brand is facing a funding issue, therefore, the marketing team would require investing a considerable amount of time to promote its beneficial service lines that can in actually come into various academic uses for the student. This would effectively work as a convincing factor before investors to spend their time in understanding the approaches the institution taking for students and the depicted outcome as well. 7.0 Conclusion On the basis of the above discussions, a concluding statement has been drawn, which highlights the fact that the brand alongside the traditional strategies and actions, the brand needs to focus equally on the digital services to fit the expectation and demands of the recent time users. Students are getting more technology savvy with time; hence, offering e-service along with the physical aspects would fetch better result. This would also facilitate to serve its purpose within minimum costs. Finally, it may be concluded that a well designed marketing technique followed by strong initiatives undertaken by the people driving the venture will significantly contribute towards the attainment of common goal of sustainably on the long run in most time and cost efficient manner. Page7of8
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References: Armstrong, G., Kotler, P., Buchwitz, L. A., Trifts, V., & Gaudet, D. (2015). Marketing: an introduction. Baker, M. J. (2016). What is marketing?. InThe Marketing Book(pp. 25-42). Routledge. Baker, M. J., & Saren, M. (Eds.). (2016).Marketing theory: a student text. Sage. Doherty,A.,Kearns,J.,&O’Rourke,V.(2015).Integratingmobileintomarketing strategy.Journal of Digital & Social Media Marketing,3(3), 279-287. Kiseleva,A. (2017). Marketing strategy of the territoryin the investmentpolicy of the city.Strategic Management,22(1), 22-29. Kotler, P., & Armstrong, G. (2015).Principles of Marketing-Global Edition. Pearson. Kotler, P., Burton, S., Deans, K., Brown, L., & Armstrong, G. (2015).Marketing. Pearson Higher Education AU. Menon, A., Bharadwaj, S. G., Adidam, P. T., & Edison, S. W. (2015). Effective Marketing Strategy-Making: Antecedents and Consequences. InProceedings of the 1997 Academy of Marketing Science (AMS) Annual Conference(pp. 224-224). Springer, Cham. Page8of8