Contents INTRODUCTION.....................................................................................................................................3 TASK 1.......................................................................................................................................................3 1.1 Explain the various elements of the marketing process.....................................................................3 1.2 Evaluate the benefits and costs of a marketing orientation for a selected organisation......................4 TASK 2.......................................................................................................................................................5 2.1 Explaining the concept of micro and macro factors which influence marketing decisions................5 2.2 Propose of segmentation criteria to be used for products in different markets...................................6 2.3 Choose targeting strategy for a product and services.........................................................................6 2.4 How buyer’s behavior affects marketing activities in different buying situations..............................7 2.5 Propose new positioning for a selected product and service..............................................................7 TASK 3.......................................................................................................................................................7 3.1 Explanation about how products are developed to sustain competitive advantage.........................7 3.2 How distribution is arranged to provide customer convenience.......................................................8 3.3 Explanation about how prices set to reflect an organisation objective.............................................8 3.4 How promotional activities is integrated to achieve marketing objective.........................................9 3.5 Analysis about the additional element of the extended marketing mix............................................9 TASK 4.....................................................................................................................................................11 4.1 Produce a marketing plan mixes for two different segments in consumer markets..........................11 4.2 Illustrate differences in marketing products and services to business rather than consumers..........11 4.3 How international marketing differs from domestic marketing.......................................................11 CONCLUSION........................................................................................................................................11 REFERENCES........................................................................................................................................12
INTRODUCTION Marketing principles is the set of structure and guide which helps to motivate organization to undertake the best productive nature of company growth. It is made up of many business majors, marketing is defined as the total of activities involved in the transfer of goods from the product and sellers to the consumer. Present study will be based on marketing principles of Falmouth college. This will be explaining the different aspects of the business which encourage business into more effective manner. It will explain various elements of the marketing process. Further, benefits and costs of a marketing orientation for Falmouth College or a university. Moreover, this study will cover all necessary or important aspects of the business organizations. This will also this will also cover the macro and micro factors through marketing decisions are get influenced. TASK 1 1.1 Explain the various elements of the marketing process Marketing is referred to be a procedure that involves both administrative as well as social activities needed to be undertaken by all type of companies, despite of their nature and type. This is basically to fulfil the identified needs of the users that also have a vital requirement of interacting with others (Abril and Rodriguez-Cánovas, 2016). Marketing in today’s modernised businesses not only depicts a mere exchange of goods and services but also specifies a vital role of communication among the service users and the providers. It thus involves the practice of creating procedures to communicate with one another, deliver and exchange assistances that are valuable for the customers as well as other concerned bodies, known as stakeholders. This includes the clients, business partners as well as the society. The current marketing era has begun with the acceptance of marketing concept by the society. Marketing function was commenced with a motive of satisfying the determined needs and demands of the consumers as a way of gratifying them. In accordance to this concept, it is important for Falmouth University to understand the exact requirement of their patrons to accordingly design their work practices and policies, etc. It will assist them to effectively deliver their wants in a desired manner by together combating the state of competition in the market. This will in turn enhance the welfare of both the society as well as the patrons of the cited firm. However, the marketing concept together consists of certain limited aspects with a foremost difficulty in determining the exact needs and requirements of the customers in the market. This is though due to a complex behaviour of humans (Boonpradub, 2015). Moreover, satisfied customers are not evident to show a considerable growth of the quoted entity where a strategic approach is often known to stress upon the ascertained demands of a specifically targeted segment of customers. This in turn impacts upon the other divisions of the market in a negative manner. This section is to identify some vital elements of marketing with a detailed explanation below-Situational analysis-This is referred to be a fundamental aspect of creating a successful marketing plan. This involves evaluating the current state of the organisation with assistance of SWOT analysis to assess its internal state. Also, assessing the external factors will be required to ascertain the upcoming risks or prospects. Lastly, there exists a competitor’s analysis to assess the competitive position of both Falmouth University and its other well-known contenders in the market.
Developing a marketing strategy-This involves crafting strategies in accordance to the above carried exploration (Byrd-Bredbenner, 2017). It is usually being done by adopting the practices of SMART objectives to clearly determine the agenda and communicate other concerned bodies about the same where it should be attained within a specified period of time.Designing marketing tactics-This involves the application of marketing mix to frame clear strategies as a way of focussing upon the exact requirements to accomplish the set organisational goals and objectives.Implementation and control-This being the last step involves the application of the above intended tactics and evaluate its efficiency in terms of controlling, if not perceived to meet out the intended aims of Falmouth University (Balasescu, 2015). 1.2 Evaluate the benefits and costs of a marketing orientation for a selected organisation Marketing orientation is meant for the reaction of a business in agreement to the identified needs and demands of the customers and the way in which, those are being satisfied by Falmouth University. Due to a high level of competition in the market, it gets important for the enterprise to strongly maintain its position in the market. This in turn necessitates the establishment to offer the products and services in the best possible quality. The concept of marketing orientation is stated to be one of the most common alignment that is utilised to combat the rising marketing related issues (Dagevos, 2016). It is with another prime focus on inclining and ascertaining the factual wants of the consumers to further design accordant strategies. This is for instance on demonstrating the existence of market orientation in context to Falmouth University, it is important for them to clearly identify the current undertaken courses that are designed for the students and their significance. Further, it must be with a specific concern of determining the need of any other relevant courses that are required to be involved in the syllabus to meet out the changing aspirations of the students. The process of marketing orientation consists of total 5 vital components, as discussed below- Production-This states about the integration of the resources to design a quality and affordable product or service for the users. Product-It can be either tangible or intangible with a prime moto of meeting the demands of the consumers. Selling-This will involve the efforts made by the marketing or selling team of Falmouth University to promote their services and sell them to earn profits (Brar, Kumar, Patil and Gade, 2018). Marketing-It indicates the procedure of selling via advertising and promotion, etc. Social responsibility-This refers to an ethical framework defining the obligations of the society to act towards their benefits. There together exists some set of benefits and limitations of marketing orientation, as elaborated below- Benefits-
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oBuilding customer value-This refers to the foremost benefit of market orientation that helps in enhancing the sense of loyalty in customers who are getting services in accordance to their identified needs. oResponding to the demands-It is yet another effective approach to enlarge thebase of customers by fulfilling their demands (Curtis, Lundholm and McVay, 2014). It together assists the companies to design new set of products and services with some invention to meet out any modified requirements of the customers in the market. Costs- oWidespread investigation leading to costly research-This is a major limitation of the company where they are required to carry out an extensive research to explore the market. This leads to increase the requirement of funds with more number of expenses to carry out such exploration. oIncreasing value leading to rising cost-It is mainly in context to an increased cost of production where this in turn diminishes the profitability aspect of the entities (Elenkov, 2014). TASK 2 2.1 Explaining the concept of micro and macro factors which influence marketing decisions. This is the main and essential concept of business environment or in sense of marketing essentials. This helps to enhance the effective value making ideas which creates new surroundings of business activities (Serrat, 2017). Besides, these all macro or micro factors also influence the business functions as well and sometimes things are get to wrong and ineffective. Micro factors are those factors that are present in internal environment of the company such as customers, suppliers, governmental and employees. This micro concept explains the factors which affect from internal. Macro factors refers to the external environment which gives new learnings and adverse effect of business activities. Some of the macro factors are includes Political, economic, social, technological, legal and environmental. Micro factors Customers/clients: clients are the most distinct factor that affect directly to the business activities this enhance the better opportunity or loss level performance of the company (Huang, Y. T. and Rundle- Thiele, 2015). Falmouth university requires to accomplish their customers needs and wants in according to their profit margin levels. Employees: it is another micro factor which affect marketing decisions. They might be enhancing or reduce the effectiveness of marketing activities. Company always needs to adopt best approachable employees for their organizations.
Government: legal regulations or code of conduct moreover, it is the long-term process or target market growth in terms of making good things. Company should always adopt and make aware about true regulations related to education sector in order to fulfill the best target goals (Fine, 2017). Competition: rival firms are another major factor which affect company marketing activities. Company should need to adopt best approachable marketing tools to compete with their rival firms. Macro factors Demographic forces: different market segments are affected by the demographic changes including country, religions, culture etc. these factors affect company marketing decision making. Natural physical forces: this is another factor which affect overall process or target market growth. New changing environment enhance the new changes through other companies get affected from the new changes. Economic Factors: it is another factor which affect company decision making approach (Nowak, Gellin, Mac and Butler, 2015). Apart from that, economic environment might be affect company through changes in curriculums and models of changes in education sector. Technological growth: macro concepts includes another major factor under macro environments which affect company functions or marketing decision. Political or legal: these two are another factor through company has to change their policies and decision-making process in order to deal with company functions. Social factor: it is the most necessary factor for Falmouth to be considered while preparing the overall structure of the organizations. 2.2 Propose of segmentation criteria to be used for products in different markets Segmentation criteria: it is the most powerful process could be used by Falmouth organizations for making segregation in its marketing activities(Curtis, Lundholm and McVay, 2014). It is the process under which activities will break into the sub section in order to meet the new changes and target market goals. In this section Falmouth university can easily breaks their activities on the basis of age, gender, income or furthermore. It is the Demographical criteria: it is another division under which organizations might be creating another segmentation on the basis of income, product and services offering to the students and clients. 2.3 Choose targeting strategy for a product and services. It is the direct marketing strategies through organizations enhance their selling activities. Company is being focusing on selling environmentally friendly which helps to accomplish the company vision and mission. Some of the adopt strategies are Cost leadership strategy: it is the strategy under which company needs to sell its services on less pricess it offering in the given market segments(Elenkov, 2014). . For which company also needs to analyze the internal or external factors for measuring the effective growth.
Development of core competency: it is another strategy for a product and services. Its gives more power to handle the overall growth of marketing activities. This helps company to take its marketing values more enhancing. 2.4 How buyer’s behavior affects marketing activities in different buying situations. Buyer behaviors: this is related with sum total of buyer’s perception. This behavior will be based on needs, intention, and current scenario. Falmouth college needs to analyze the market and current requirements of students for their best career growth. There are different conditions when clients are changed their behavior towards the product and services(Curtis, Lundholm and McVay, 2014). Such as giving below: When clients are more inclined and attract towards the low-price courses. When they are more concern about new developments and competition level. When clients are more inclined towards offered by organizations. 2.5 Propose new positioning for a selected product and service. Purpose of new positioning is important for getting new market growth and opportunities. This will help to enhance the better opportunity and growth. New graduation programs in computer science will organized by the Falmouth college for stable their market position in long term market. New positioning is equally necessary for long term profit and stability. TASK 3 3.1Explanationabouthowproductsaredevelopedtosustain competitive advantage To maintaining preferences of market rivalry the accompanying methodologies can be utilized by the Falmouth university that are portrayed as under; Driving in cost: it is exceptionally helpful to support value of competition circumstance. Organization can utilize bring down value technique to their new propelling item. It builds the client fascination for hierarchical merchandise, they are more cost arranged by and large they needed subjective ware at modest cost. Accessibility of essential assets help to creation office to maker products to pick up measure of purchasers (Al-allak, 2010). Differentiate strategy: it is more reasonable for the individuals who having ability to improve them for their quality and highlights. It organizations to manage the opposition and get its focal points to expand their benefit alongside upgrade trust of client for better attributes of their product. Focus: it is more reasonable in Niche advertise section. In the event that the organization select this centering approach association target particular gathering of purchaser for their offer item and administration. It can done through discover need of client in restricted market.
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3.2 How distribution is arranged to provide customer convenience The distribution is relate with purchaser conduct. They like at the chance to visit a particular place or store to buy their alluring item. It is exceptionally fundamentals for all business element to utilize appropriate channel of circulation to give accommodation to make it accessible for mass. The accompanying system can use by the Falmouth university; Offline: It is conventional and most useable purchasing methodology of item or administration. In this sort of individual offering, entire dealer and retailers pitching trades the estimation of item of organization (Ayub, Adeel, Muhammad and Hanan, 2013). It is strategy where the purchaser and merchant collaborate individual to satisfy the motivation behind business exchange. The upsides of this approach is customer questions about products is fast purpose by discussion. On the web: in exhibit time to spare time maker convey their item to end client however utilizing the web site. Online dissemination diminish the cost of conveyance of association. The presence of center is no in this approach of offering and circulation. 3.3Explanationabouthowpricessettoreflectanorganisation objective There are following strategy for evaluating which embraced by the Falmouth university to make it available for its clients portray as under; Penetration pricing strategy: it is more appropriate amid organization dispatch their item to pick up client fascination toward products of association. It builds offers of ware of big business alongside it aids increase upper hands. Competitor distribution pricing strategy: contender estimating strategy help to confront showcase rivalry it organizations stop competition to cut their piece of the pie by setting cost concurring Falmouth University. It appropriate for those business element which convey great quality item at moderate cost to it client. Price skimming: It is a procedure by which organization charges the most elevated beginning costs that clients will pay (Brooks and Simkin, 2012). As the request of the principal client is fulfilled the firm brings down the cost to draw in another, more value delicate section. Psychological pricing: It is an estimating in light of the hypothesis that specific costs have a mental effect. It is an idea which expresses that specific costs have affect on purchasing power. These costs
get the attention of the client and comes about into purchasing of the item. These are additionally alluded as enchantment costs or appeal costs 3.4Howpromotionalactivitiesisintegratedtoachievemarketing objective Thesignificance of marketing is exceptionally critical in accomplishing and manage the objective and destinations of the business undertaking. Promoting exercises advises the message of maker to mass market to increase upper hand of market. In this setting of Falmouth University can utilize different limited time exercises to meet their objective. Setting occasions at general store can organization build people in general relationship which is useful in big business to make more client and increase viable piece of the pie. Free example conveyance improves purchasers of firm (Cacciolatti and Fearne, 2013). Coordination with up and coming film and show help to make attention to new propelling result of the organization builds clients and request of their products that help to organization to accomplish their decided development. It is fundamental for every single business association to assess their quality and chances to make significance wanting to draw in more buyer interest for their future and enhance item Individual selling: It is a procedure that happens when a business agents meets with individual customers for the target of offering item. In this showcasing agent straightforwardly contact with end clients and persuade for obtaining item. Public relation: It is a procedure under which showcasing delegate and promoting execute create association with clients. 3.5 Analysis about the additional element of the extended marketing mix There a few segments that incorporate into the showcasing blend which help to top administration to make reasonable wanting to elevate hierarchical item to accomplish the objectives and goals of the association. Utilization of limited time blend is exceptionally basics to manage the development of organizationadvertisingblendincludedifferentcomponentslikeitem,value,placeand advancement. These are conventional component of this approach in display time three extra factors incorporate into it that are depicted as under; Process: it is allude as the whole procedure through which organization convey the item to fulfill need of client. With regards to Falmouth university has embraced straightforward of convey channel while the utilization mystery approach of generation to maintain their nature of product
People: it is most vital components of showcasing blend components in this setting its relate with administrations of association. The part of forefront sales representative is exceptionally critical in light of the fact that their method for client taking care of is influence the purchasing conduct of purchasers. Physical evidence- in advertising blend it is extremely essential component the purchaser expending conduct or purchasing conduct is influence the impalpable administration. With regards to Falmouth university organization logo, turn of phrase and plan of pressing will consider as physical confirmation.
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TASK 4 4.1 Produce a marketing plan mixes for two different segments in consumer markets. Marketing plan includes several processes making under which marketing mix has includes. marketing mix is the most prominent elements and strategies which helps to define the company characteristics ((Curtis, Lundholm and McVay, 2014). It includes different mix such as product mix, price mix, promotion mix and place mix. It covers the most necessary process to identify the company growth. Product: Product in terms of new graduation course provided by the organization. Place: Place is another growth factor to undertake the effective service growth factor. Price: Prices at which students purchase or take enrollment into the course on the basis of some specific prices. Promotion: it is the activity through all marketing activities which occurred. 4.2 Illustrate differences in marketing products and services to business rather than consumers. Business MarketingConsumer Marketing In this process company sells their services to other business organizations. Consumer marketing business sells their services to customers or clients. Functions has covered business to business.Free offering to customers by effective marketing strategies. Using sophisticated could be made with other business organizations. Using of different consumers offers 4.3 How international marketing differs from domestic marketing. Domestic MarketingInternational Marketing. It is spread on small scale levelIt is the long-term process or based on large scale. Government interference is less comparatively international market(Curtis, Lundholm and McVay, 2014). Comparatively large with domestic marketing. Domestic marketing used limited technology in terms of making good performance. Use high or advanced technology in terms of international marketing. It involves less riskIt involves high risk. CONCLUSION From the basis of above section, it can be concluded that, marketing principles helps to generate productive ideas and innovative terminologies in order to implementing the task-oriented goods and services. From the analysis of overall study about explaining the micro and macro factors through which company get affected in so many different ways. Besides, the main purpose of the segmentation process in the business organization. This will also help to control the better opportunity and growth. Further, it will explain about differences about marketing products and services with consumers. Overall, this study has introduced new matter of fact and covered the all necessary task of making good skills and growth. Likewise, study also covered the new positioning for Falmouth university to enhance their market value
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