This study analyzes the marketing strategy of Huawei, including the external and internal analysis, competitive advantage, and current marketing strategy. It also recommends strategies for entering the global market based on Huawei's marketing mix.
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Running head: MARKETING STRATEGY MARKETING STRATEGY Name of the Student Name of the University Author note
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1MARKETING STRATEGY Abstract Huawei is the one of the global leading company in the telecom sectors along with the great range of products that includes mobile phones, tablets, wearable, broad band devices and the homedevices.ThisisthemanufacturerofthetelecomequipmentandtheChinese multifunctional telecom company that is headquartered in Shenzhen, China.This first part will be depending upon the external analysis and the internal analysis of the market. This will also involve the external factors and the internal factors that creates risks for the business. In the first part of the study, this will include the business competitive advantages and the present marketing strategy of the business. In the second part of the paper the business will involve segmentation, market and the business position in the market. This study also recommends the business strategies of entering the global business market and these strategies are mostly based upon Huawei’s marketing mix.
2MARKETING STRATEGY Table of Contents Part 1................................................................................................................................................3 Introduction......................................................................................................................................3 Situation analysis.............................................................................................................................3 Political condition........................................................................................................................4 Economic condition.....................................................................................................................5 Socio-Cultural condition..............................................................................................................6 Technological condition..............................................................................................................7 Environmental condition.............................................................................................................9 Legal condition..........................................................................................................................10 Strength......................................................................................................................................11 Weakness...................................................................................................................................11 Opportunity................................................................................................................................11 Threats.......................................................................................................................................12 Competitive advantage (USP).......................................................................................................12 Perceptual map...............................................................................................................................13 Comparative analysis.....................................................................................................................13 Two competitor: apple and Lenovo...........................................................................................13 Evaluation of current marketing strategy......................................................................................15
3MARKETING STRATEGY Part 2..............................................................................................................................................16 Segmentation targeting and positioning (STP)..............................................................................17 Time Space Chart of Target customers.........................................................................................18 Recommended objectives and goals (SMART)............................................................................19 Recommended marketing strategies based on the application of the marketing mx to your chosen branded supermarket chain............................................................................................................20 Marketing Mix...........................................................................................................................20 Conclusion.....................................................................................................................................22 Bibliography..................................................................................................................................23
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4MARKETING STRATEGY Part 1 Introduction Huawei targets the lower income segments as the production cost of the products are low the company is able to provide the quality products in less price thereby attracting the people of low income segments. Huawei has not been able to compete in the international business market as there is tough contest with the leading brands although it is one of the largest global telecom company (Islam 2018). The first part of the paper will analyze the situation analysis of the company by describing the political, economic, technical, legal and environmental condition. This also involves the strength, weakness, opportunities and threats of the business. This study will involve the external and the internal market analysis for understanding the external and internal benefits and the risks, the organization is facing. The study will also describe the competitive advantage for the business and the current marketing strategy followed by the business. The second part of the paper will involve the segmentation, target and the position of the organization in the business. This study recommends the strategies for the business for competing in the business market. The recommendation of strategies will be based upon the marketing mix of the organization. Situation analysis The PESTEL analysis is considered as the structure that are applied by the marketers for determining and monitoring the micro environmental factors which creates great impact on the organization. This helps to determine the threats and weakness of the organization.
5MARKETING STRATEGY Political condition The Chinese political environment plays a great role on the Huawei’s largest business market. The governing party has a great influence on the economic environment of the country. Thereby any political incidence which affects the politics of China has heavy impact on the profit margin of Huawei. During the political promotions and the meetings of the National Congress, stock prices of a majority of the Chinese business firms tend to put (Sanga 2017). Global profitability of the business is subjected to the political climate of the respective country. On the other hand this is found out that the global and the local politics could affect the business processofHuaweiinthepositivemanner.TheChinesegovernmentsalsosupportsthe telecommunication sectors by providing the sufficient training for students in engineering that appreciates the effectiveness of inbound workforce, which makes it significantly competitive. The loans, grants and other incentives for the purpose of promoting the manufacturers in the locality gives that business a competitive advantage over their foreign counterparts (Tarannum and Hassan 2016).
6MARKETING STRATEGY Rank of China among 203 counties Source (Market Research Blog, 2019) Economic condition The economic risks that the organization faces are that Apple becoming the major competitors of Huawei has the huge resource reservoirs that Huawei struggles to boost the capital,thisaffectstheeconomicconditionsofHuawei.MoreovertheVATinthe telecommunication sectors hikes business operation costs and this also decreases the profitability margins of the business. But as the domestic economy has been growing rapidly, this boosts the disposable income and demand for luxury goods (Simões 2016).
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7MARKETING STRATEGY China economy Source: Heritage.org. (2019) Socio-Cultural condition The Chinese economy is rising daily as the nation has a population of over than 1.3 billion people. This population also provides for a huge market for Huawei goods and also beside these things the large population develops the steep demands for the products as the numeral of buyers keeps on rising, this creates positive effects on the business (Moutinho and Phillips 2018).
8MARKETING STRATEGY Hofstede chart of China Source:(Hofstede Insights, 2019) Technological condition The modernizing rate in the country is becoming appreciable and everybody has been becoming digital oriented. As the nation wants to remain connected with the digital world, it provides higher sales opportunities. The government ensures that the ICT related innovation will provide high-quality education and training programs. Huawei are prone towards bringing new
9MARKETING STRATEGY quality products for the rigid competition in the business process of international brands like Samsung, Lenovo and other. Technology advancement rank Source:Veugelers, R. (2019)
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10MARKETING STRATEGY Environmental condition The Green pipe of Huawei has the environmental policies which are required to be adhered by the company for conserving the environmental values. The business wastes are further recycled to cut on the possible wastages and for maximizing the obtainable materials. Huawei also wanted to become the foremost supplier of the green energy goods that have been trying to originate with the successful ways of minimizing the production of the carbon materials (Valipour and Hosseini 2017).
11MARKETING STRATEGY EPI rank of China Source:(Market Research Blog, 2019) Legal condition The operations of Huawei should abide the legal laws like the obvious acts, the tax rates, labor laws and the ecological laws. The company deals with various workers of various countries and thereby the organization should fulfill the labor laws and the wages for the authorities of operation. Enduring the system the business will ensure the optimistic performance of the organization and the violation of the rules of the strict countries; this could lead to either business closing or luxurious fines (Bian 2018). Rank of China economy Source:(FocusEconomics | Economic Forecasts from the World's Leading Economists, 2019)
12MARKETING STRATEGY The strength and weakness of the organization rely upon the internal factors of the organization and the external factors of the organization determine the opportunities and threats of the organization. Strength The strength of Huawei is that the government of China supports the telecommunication sectors by providing enough amount of training for the engineering students, leading to development of the innovative products in the business market. As the domestic economy is growing fast, this also lead to increase of the disposable income and the demands of the luxury products (Xia and Gan 2017). The high population of China provides the wide business market and developing the demands for the products. The Chinese government ensures that the innovations in ICT will be providing the high quality education program for the technology advancement. Weakness The business faces the lack of the sufficient resources budgets which limits the ability of the company to contend internationally. The business also offered the cheap price products for which the people of China believes that the product of Huawei is of inferior quality. The brand is recognized in China but its presence in the international market is hindered by the various well established firms. The organization is also exaggerated by the employee turnover that puts the business stability at risks. Opportunity China is considered as the labor- intensive because of its huge population. This offers a great chance for Huawei is to cut down on the creation and the prepared cost, which in turn generates
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13MARKETING STRATEGY the advanced income margin of the business. This results in low cost production for dealing with the firms that increases the product quality without compromising its business margins. Huawei has the chance to benefit from the administration incentives for producing the products which are aggressive in the international business market. Threats Huawei faces challenges in competing in the local business market with the international brands as the global products dominates the marketplace as they have reputation in the business market. While entering in the international business market the business is stuck by the various laws that exist in various countries. As the Chinese product is often found similar with low quality but this is not applicable for every products. This image affects the penetration of Huawei in the international market (Sun, Ding and Zhou 2016). Competitive advantage (USP) The unique selling proposition is considered as the feature for perceiving the benefit of the goods that makes it unique from the competing brands in the market. One of the major competitive advantages of Huawei is that the company produces the low cost products than the other brands. The quality products are offered by the business in low cost thatis that the company’s worldwide contract sales in 2006 has increased to 11 billion USD and 65% of thatis obtained from the foreign markets (Sun, Ding and Zhou 2016). Perceptual map Perceptual map is considered as the representation of the perceptions as well as preferences of some of the brands. The objective of this is to express the potential customer’s demands of the
14MARKETING STRATEGY brand along with the direct image. The perceptual map also analyzes the value, competition and threats. Perceptual map of Huawei Comparative analysis Two competitor: apple and Lenovo Apple is the American Multinational technology company that develops innovative products. Apple is founded in 1 April 1976 in Cupertino, California and United States. Apple is headquartered in California and Cupertino. The company established designs and sells the electronics, computer software and online services. This company is also referred as the one of the biggest technology along with Amazon, Google and Facebook.
15MARKETING STRATEGY Lenovo develops, manufactures and markets the technology product and services. Lenovo was founded in 1984 and it is the public organization. Lenovo is headquartered in Quarry Bay, Hong Kong. Lenovo also designs, develops, manufactures and sells the devices like the personal computers, smart phones, servers, and other storage devices. Lenovo is a business that has its bases of operations in 60 countries, besides selling their products in over 160 countries. AppleLenovoHuawei Success factorWeightRating 1- 4 ScoreRating 1- 4 ScoreRating 1- 4 Score Advertisement1442211 Financial support1443324 Customer’s loyalty 1443334 Management2234346 Market share2242436 Product quality1223332 Total8211823 Created by author Table 1: Apple, Lenovo and Huawei comparison decision matrix The ratings of Huawei will be based upon the analysis done by this study as recorded in the report and the ratings of Lenovo and Apple are based on the detail analysis by this study and the findings of the competitors those are not included in the report.
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16MARKETING STRATEGY Evaluation of current marketing strategy Themarketingstrategydependsuponthemarketingmixoftheorganization.Huawei’s marketing mix analyses the brand that cover the product, place, promotion and price. The marketing analysis depends upon Huawei’s marketing strategy. Huawei produces mobile handset, telecom equipment and this organization has both types of business division and each business division has their own product line which caters to different target audiences. The enterprise product is the switches, WLAN routers, server, storage devices, network energy services and others. The other products like Smart PV controller, smart array controller and the smart PV management systems (Steenkamp 2017). In case of price, the organization faces the toughest competition from the companies like Ericson,CiscoSystem,ZTECorporation,Appleandother.Theorganizationfollowsthe competitive marketing strategy in the advertising mix of the products as there are number of competitors in the telecom industry. The reasons for choosing the pricing strategy is that the buyers have more bargaining powers and could change brands easily. Also sometimes Huawei follows the elastic pricing policy for giving discounts on the products for mostly selling the products through ecommerce. In case of place, the organization has its presence in more than 170 countries and alongside the telecom partners which the company has built over 1500 networks that serves over 33% of the world population. The company has also not been directly dealing with the customers and the new ventures of Huawei and the local authorities for building new channels for the product distribution.
17MARKETING STRATEGY In case of promotion, Huawei uses up the Omni channel for promoting the brand and its product. The company is also inclusive in the promotional activities for dealing with the marketing mix. The company gets engaged in the various sponsoring events and the sports team. Huawei also encourages various discount cards and coupons as the element of the sales proposal. Part 2 New brand:Uni-Mobile Brand name:Uni-Mobile bring new hope that the brand can provide the various features for providing people more technology advanced product. Brand color:Blue and white is the combination of the colors that makes easier for the people for feeling more close and friendlier. The Slogan:“Unique mobile for unique people” the idea comes from: I found out that there are many unique mobile giving unique services but the customers will really feel comfortable with the unique mobile services. Brand Ambassadors:Sharon Watt and ShelliZimmerman Segmentation targeting and positioning (STP) Segmentationis helpful in grouping the population on the basis of their characteristics. Uni-Mobile will use the mix of the demographic, geographic, psychographic and the strategy for segmentation for the various sets of the organization.Here, based on the market segmentation, the carrier network business, enterprise business and the consumer business are the three core businesssegmentswhichareseparatedbytheUni-Mobileenterprise.Theprimary segmentation is the carrier network business which mostly emphasizes the telecommunication
18MARKETING STRATEGY operationsand the worldwide services. For achieving thisUni-Mobile developed various wireless network products and they offer reliable experiences and the effective solution for the customers. The enterprise business serves the government, the public utilities and enterprises customers alike. This focuses on the fulfilling the consumer’s needs and wants. The consumer business develops and manufactures the consumer products like the mobile broad band devices, smart phones and related applications.Based on the demographic segmentation Uni-Mobile will segment the business customer’s low down income segment and the high income segment. The low income segment has the normal and economy lifestyle that emphasizes more on the value of money. The high income segment stands on the upper class and focus on the uniqueness or the product’s appearance (Steenkamp 2017). Thetargeting strategythat the company uses for serving different set of customer accordingly. This is the next step of the segmentation market that where the segmentation that completes the business targeting only observe the person segment. Then targeting makes plans to get the customers fall into that segment. Based on the demographic segmentation, Uni-Mobile will target the segment of low income as becoming the new comers in the mobile device market. As the production price will be lesser than the other smart phone brands, thus the organization can set its smart phone product at low price. This helps the organization to attract the low income customerstobuytheUni-Mobilesmartphones.Thecompanydesignsthelowprofile developmentformeetingthegrowingdemandsofthecheapersmartphones.Thelower production cost yet higher income is one of the major reason for targeting the lower income customers (Andaleeb 2016). Thepositioning strategiesrelying on products those are given to the customers. Uni- Mobile will maintain the strong market. Uni-Mobile obtained the highest annual increase
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19MARKETING STRATEGY amongst some of the leading vendors and raised the brand portfolio with the high amount of the self-branded unite comparing to the other enterprises (Andaleeb 2016). Time Space Chart of Target customers TimeSpaceMedia exposed to 7.00 am to 8.00 amMorning walkListening to ads, radio 8.00 am to 9.00 amGetting ready for officeSocial media serving 9.00 am to 10.00 amTravelling to officeListening to music, phone ads, radio 10.00 am to 12.00 pmOffice hourInternet serving through Laptop 12.00 pm to 1.00 pmLunch breakSocialmediaandadsin shopping malls 2.00 pm to 6.00 pmOffice hourInternet serving through Laptop 6.00 pm to 7.00 pmTravelling back to homeListening to music, phone ads, radio 7.00 pm to 8.00 pmLeisure timeWatching series 8.00 pm to 9.00pmWatching television with familyWatching ads on sports channel 9.00pm to 10.00 pmDinner timeSocialmediaservingand watching television 10.00 pm to 11.00 pmRelaxing before sleepChattingandsocialmedia serving 11.00 pm to 7.00 amSleepNA Table 2: Time space chart Source: Created by author
20MARKETING STRATEGY Recommended objectives and goals (SMART) Thespecificgoals of Uni-Mobile is to bring the innovative devices and implementing the proper marketing strategy for competing in the international business market. The business specifically looks for developing the innovative device for entering in the internal market competition (Li and Wei 2016). The goals of Uni-Mobile ismeasurableby identifying the new features of the devices that the company has launched. The business can determine how the product features is different from the other products for competing in the international business market (Urde 2016). Theachievablegoals of Uni-Mobile is to set those target for the company that will be achievable by the company as the business. Therefore the business should bring such innovative features that could be gained in the low cost production as their targeted customers is the low income background customers (Saif and Aimin 2015). Therealisticgoals that is by developing the low price product the company will be able to develop the strong position in the international business market (Rossiter, Percy and Bergkvist 2018). Thetimebound for Uni-Mobile for the targeted goal is that in every year the company can bring up 2 to 3 innovative devices in the business for competing with other business in the international business market. The recommended objectives for the business is to make a top-down commitment to the customer centricity. The business should start tracking for the customer related metrics for spreading the business (Tenget al.2015). The company are required to provide the services better that is if the customers faces any problem regarding the services then the company should
21MARKETING STRATEGY resolve the service issues faster. This type of customer services will increase the reputation of the business in the international business market. Marketing strategies that are recommended based on the marketing mixof Uni-Mobile Marketing Mix Place The marketing strategies that the business could implement for choosing the place for the business is that the waterfall strategies and the shower strategy. In thewaterfall approach Huawei could have started from the less developed countries then should move on to developing countries as the targeted customers are the low income customers. In theshower strategy approachthe business enables the firm to develop the quality products with the shorter product life as this will become the barriers against the future competitors. This strategy allows the business to enter the countries in the similar time (O'Cass and Heirati 2015). Promotions The marketing strategies recommended for Huawei to promote the business by following the AIDA modelsthat is based on drawing attention for the product, taking interest on the product. According to this model the business should promote about the product based on the desire they have for the devices (Chaffey and Smith 2017). Product
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22MARKETING STRATEGY The recommended strategies for the business is to bring innovative telecom equipment and the product should be based upon the low cost production as their targeted customers are the low income background customers. Price The recommended strategies for the price of the product is that the business should not introduce any products in the business market that are highly priced and it is not affordable for the lower income background people. There are various high priced brand those compete in the business market (Venter, Wright and Dibb 2015). The recommended marketing strategy is the brand crisis management that deals with the business that involving the human failure. The main indicators in which the business can resolve the issues of brand crisis is by making a clear organized team in the business. When the brand will be facing any crisis in competing with other business in the business market, then the business requires prepared and trained spokesperson for speaking of the set roles of the employees. Conclusion Therefore from the above discussion it can be concluded that the political condition for the business is favorable for the business. The local business creates affect the business in the positive manner. The Chinese government support the telecommunication sectors by providing training for the innovative products. The domestic economic growth is fast that increases the disposable income which demands for the luxury products like mobile phones and other. The business growth in the China market helps the business to compete in the business market. The high population leads to wide business market for Huawei products and this also develops the
23MARKETING STRATEGY steep demands for the products. The technology advancement helps the business to bring innovative products in the business market with new features. The company wastes are used up for cutting the possible wages by maximizing the available materials. The business operations is based on the legal laws, such asthe patent acts, tax rates, labor laws and the environmental laws. This study also analyses the competitive advantages and the present marketing strategy of the organization. The second part analyses the segmentations made by Huawei, the targets for the organization and the market position of the organization. This study recommends the strategies based on the marketing mix of Huawei.
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