This assignment explores the expansion of Marvin and Smith's coffee shop to Romania, analyzing the country's coffee consumption, cultural factors, and market potential. It develops a tailored marketing mix, identifies potential issues, and analyzes the company's financial health using profitability and liquidity ratios.
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Table of Contents INTRODUCTION...........................................................................................................................1 MAIN BODY...................................................................................................................................1 QUESTION 1...................................................................................................................................1 Discussing the choice of country in which business should expand to.......................................1 QUESTION 2...................................................................................................................................3 Producing marketing mix of the business for expanding to country..........................................3 QUESTION 3...................................................................................................................................4 Identifying any issues that may be faced by business.................................................................4 QUESTION 4...................................................................................................................................6 Computation of financial ratios of company...............................................................................6 QUESTION 5...................................................................................................................................7 CONCLUSION................................................................................................................................7 REFERENCES................................................................................................................................9
INTRODUCTION Expansion decision from one country to another is crucial decision which needs to be taken by firm after conducting market research. Present report deals with Marvin and Smith's coffee shop which is planning to expand to Romania for accomplishing more customer base and increased profits. Report will discuss about feasibility of Romania as choice of country in European nations. Moreover, tailored marketing mix will be produced for business. The global issues which affects operations will also be explained. Financial ratios of profitability and liquidity group will be calculated. Lastly conclusion will be provided whether firm should expand to Romania or not. MAIN BODY QUESTION 1 Discussing the choice of country in which business should expand to The expansion decision plays a crucial role for the company so that it may be able to enhance its profits with ease. For accomplishing this, conducting market research is equally important for familiarising with demands and needs of customers in the best manner possible. It is required that company should conduct proper marketing research by which better avenues may be attained by it. Analysing demand and needs of customers become essential as it cannot achieve task in effective manner. European countries are the highest coffee consuming nations for which firm can expand into (Winarno, 2018). In addition to this, Romania has been chosen for expanding operational activities. Romania has been chosen as culture and lifestyle of people are to be analysed so that demands can be met. The country is suitable for the coffee shop to initiate operations as it will help it to garner good amount of profits. This is evident from the fact that Romania come at 26th position among the highest coffee consuming European nations. Per person average of 2.3 kg per capita is consumed which makes suitable for Marvin and Smith's coffee shop to expand its operations into Romania so that stated objectives can be met in the best manner possible. Moreover, more than 2 coffee cups/day is consumed in Romania which provides clarity that people are highly addicted to coffee making it suitable for coffee shop in effective manner (Coffee consumption in Romania – what the data tell us.2018). It can be analysed that firm may 1
be able to enhance its revenue as Romania has the highest caffeine consumption nation in the best manner possible. On the other hand, culture and lifestyle has immense importance for Marvin and Smith's coffee shop. Culture of people of Romania is inclined more towards coffee in comparison to other similar beverages. This becomes plus point for firm as it will be able to effectively attain profits and satisfy citizens of Romania quite effectually. It can be analysed that climatic conditions are also to be taken into account (MOHAMAD, MOHAMMAD and ANDREA, 2017). It can be seen that Romania have temperate continental climate as influenced by Central Europe characteristics leading for hot summers and cold winters and snowfall from December to Mid-March. This means that climatic conditions are moderate and Marvin and Smith's coffee shop would be able to accomplish profits in effective manner. Moreover, both hot and cold coffee can be sold by it suiting climate of country. Ethical considerations are required to be taken into account for engaging in fair trade in the best manner possible. It includes staff welfare should be key factor so that workers may be satisfied by maintaining work-life balance. Logistical considerations are to be assessed. It can be analysed that coffee beans suppliers are available and transportation facilities are appropriate by which firm may be able to provide coffee to customers in an timely manner. Cable cars, rollers for handling bulk of coffee beans are being available by which firm could be able to attain good customer base. It can be analysed that location is also crucial way for firm for achieving benefits in effective manner. It is needed that location of the coffee shop should be in heart of city so that maximum customers may visit and grab cups of coffees (URSACHI, 2018). The location is important as it is not located nearby within people's reach, customers will not be attracted up to a high extent. Thus, Bucharest, capital of Romania has been chosen as it is most populous city of country and with that more customer base can be accomplished. Hence, by conducting market research, it can be said that Romania is favourable for Marvin and Smith's coffee shop to expand into. 2
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QUESTION 2 Producing marketing mix of the business for expanding to country The marketing mix lists down well-defined strategies with the help of which maximum customers may be attracted towards coffee shop. This will help firm to attain good quantum of profits by satisfying consumers with ease. Tailored marketing mix is prepared below- Product- The coffee shop will provide quality coffee to consumers of Romania and finest quality coffee beans will be imported. Coffee beans used for preparing coffee will be taken from Gumutindo coffee, fair trader in Uganda. This will provide superior taste of coffee for consumers by which it may be able to lure and make them loyal to shop (FÂNTÂNĂ, 2016). The Finest flavour will be mixed with taste of Romanian people which will give them good level of satisfaction in the best way possible. Moreover, physical products and service will be imparted such as snacks, soft drinks leading to broadened product portfolio. These additions will have wide choice for consumers along with coffee. Cold, hot and ice coffee will be offered as per the seasons for attracting them. Place- The place is one of the important factor for coffee shop as location should be within the reach of customers so that they may easily visit. Bucharest, capital and highly populous city of Romania has been chosen by which more customers will attract and avail services in effective manner. It will also attract international tourists as they visit Bucharest more often for seeing attractions. Moreover, familiar atmosphere for consumers will be imparted so that they can visit with family, friends and enjoy their meals with ease. It can be analysed that board night game will also be offered to customers so that they can enjoy game as well with their coffee leading to maximum satisfaction (Vinter, 2018). Hence, Marvin and Smith's coffee shop would produce good profits in Bucharest. Price- It can be analysed that price plays crucial factor by which customers are attracted. Lower prices are always preferred by them but with superior quality. It can be analysed for gaining market share in Romania, coffee shop will opt and apply penetrating pricing strategy. This has 3
several benefits as by seeing lower prices of coffee and related ancillary products, customers will often visit with friends and family in effective manner. This will produce lower profits in initial stage but will be fruitful for coffee shop in the long run as customer base will be enhanced. By injecting good amount of sales and establishing position in market, prices would be slowly increased so that profitability health could be maximised. Hence, more customers will be attracted to firm. Promotion- It is another significant factor which helps firm to effectively garner customer's attention towards it (Picu and Dinu, 2016). Promotion will be made through social media channels such as Facebook, Instagram and Twitter and discount offers will be published on them for achieving customer's attention. On the other hand, free Wi-Fi facilities, free socket for charging gadgets will be given to consumers at no cost which will give them immense level of satisfaction quite effectually. Moreover, advertisements on newspapers and TV sets are also good ways for promotional purpose. This means that complying with all such tactics, firm will be able to attain good share in the market and expansion will prove beneficial for it. QUESTION 3 Identifying any issues that may be faced by business There are various issues which arises as firm expand into unfamiliar territory. These are to be analysed in a better manner so that it may not harm operational activities (Pfeilstetter, 2017). It can be handled by implementing well-structured strategies which will help Marvin and Smith's coffee shop to increase its profits in Romania and attain good customer base. Two main issues are listed below- Finance and Accounting- It is an important issue which needs to be taken into consideration by firm. Romanian standards of accounting follows Fourth and Seventh EC directives and IFRS (International Financial Reporting Standards). All domestic companies are required to use IFRS who are listed on stock exchange and as adopted by EU in preparation of consolidated financial statements in effective manner. For foreign firms, IFRS standards if adopted by home country should produce consolidated statements as per the same. It becomes important for coffee shop to prepare financials as per IFRS standards for complying with regulations. 4
Accounting is an art of collecting, classifying and summarising financial data for preparation of reports and produce final accounts. This provides clarity about financial health of concern business. There will be good number of transactions on per day basis in coffee shop which should be recorded as per its nature and as a result, accounting reports could be prepared. It can be assessed that The Body of Expert and Licensed Accountants of Romania, accounting regulation body of Romania has to be complied with (Accounting and accounting rules in Romania.2018). Bookkeeping records are bifurcated into debt and credit, former being broken intolong-termandshort-termdebt.Resultsmakesemphasisonproductionandclassify expenditures by its type. Thus, Marvin and Smith's coffee shop will have to prepare accounting records and financial statements such as income statement and balance sheet and notes detailing figures in the report. Human Resource Management- It is another important issue for enhancing overall staff so that people being hired are able to initiate desired productivity being required out of them. It can be assessed that HRM is liable for recruitment and selection of efficient employees which could work for the benefits of company in the best manner possible. It can be analysed that profits are required to be garnered that is possible only when competent workforce is hired. The culture, beliefs and background of people of Romania is different from UK that is the biggest issue with Marvin and Smith's coffee shop affecting operations. This is evident from the fact that they will differ in their opinion which will have negative effect on atmosphere of coffee shop. Conflicts might arise needed to be resolved by HR as problem-solving skills are possessed by them. Resolving conflicts will enhanceatmosphereandcompetentserviceswouldthenbeofferedtocustomersquite effectively. In addition to it, recruitment and selection of candidates should be based on their skills and talents most suitable for role in accomplishing productivity in an desired manner. It can be analysed that HRM has to place effective policies and rules so that pressure of work may not be created on minds of employees (Crăciun, 2017). If it gets created, they will leave the job and productivity will get hampered up to a high extent. In simple words, work-life balance should be imparted by firm which will increase employee satisfaction and they will be more productive leading to achievement of goals for the business. It is required that employees should be provided with increased benefits which posses in the hands of HRM and as a result, maximum 5
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benefits could be attained by firm. Thus, these issues must be perfectly handled by Marvin and Smith's coffee shop so as to attain good quantum of profits in market. QUESTION 4 Computation of financial ratios of company ParticularsFormula2017 Profitability Ratios Gross profit208000 Net profit26800 Revenue360000 Gross profit marginGross profit/ Revenue * 10057.78% Net profit marginNet profit/ Revenue * 1007.44% Liquidity Ratios Current assets35400 Current liabilities6200 Stock8000 Current ratio Currentassets/Current liabilities5.71 Quick ratio Quickassets/Current liabilities4.42 Interpretation- 6
It can be interpreted from above table that profitability and liquidity health of Marvin and Smith's coffee shop are carried out in effective manner. Profitability ratio includes gross profit and net profit margin. The gross profit comes out to 208000 and revenue attained is 360000. By applying formula, gross profit margin comes to 57.78 % which shows that firm is able to initiate control over its cost of goods manufactured which has provided firm with higher profits in effective manner. Furthermore, sales are accomplished in a higher quantum which shows that firm will be able to enhance profits in effectual manner. Moreover, it can be analysed that net profit comes to 26800 and ratio comes to 7.44 %. It shows that firm is required to initiate control over its operational and non-operational expenditures in order to maximise net profit quite effectually. On the other hand, liquidity position of Marvin and Smith's coffee shop shows that current assets are 35400 and current liabilities are 6200, current ratio comes to 5.71 which is more than ideal ratio of 2:1. This implies that firm has good ratio showing that firm is able to pay-off its short-term obligations within period of one year. It can be said that liquidity position of Marvin and Smith's coffee shop is good as current assets are more than current liabilities. Furthermore, quick ratio is also calculated which shows whether firm could pay out of its extreme liquid assets or not. Liquid or quick assets is arrived by deducting stock and prepaid expenses from current assets. Thus, ratio calculated is 4.42 signifying that firm has better liquid position as liquid assets are in excess than current liabilities. Thus, it can be assessed from both profitability and liquidity position that financial health as depicted by these two group of ratios are good.Marvin and Smith's coffee shop will accomplish profits in Romania and customers will get satisfied up to a high extent. QUESTION 5 CONCLUSION Hereby it can be concluded that expansion decision is crucial for firm so that it may attain desired profits in effective manner. It can be analysed thatMarvin and Smith's coffee shop has good chance to serve coffee to people of Romania in order to attain higher amount of profits. It can be assessed that financial health of business is good as depicted by profitability and liquidity ratios for the year ended 31stDecember 2017. Both liquidity position and profitability health are 7
good making it favourable to expand into nation. Moreover, coffee consumption in Romania is high which suits firm for expanding to country in the event for increased profits. Romania is feasible option for the coffee shop as it will be able to earn good amount of profits as people are fond of drinking coffee. Moreover, ancillaries will also be imparted to them such assnacks,soft drinks whichwillincrease theirsatisfactionlevel quiteeffectually. Moreover, it can be analysed that it will provide free Wi-Fi services, socket for charging gadgets which will make customers loyal to it. It can be said that Romania is perfectly viable option for firm as coffee drinkers are large and profits will be attained in a better manner. 8
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REFERENCES Books and Journals Crăciun, C., 2017. 'Writing from Within': Jewish Romanian Writers on Jewish Life in Interwar Romania. InRe-contextualising East Central European History(pp. 90-105). Routledge. FÂNTÂNĂ,R.S.,2016.THEEXCHANGEACTIVITYANDQUANTIC ECONOMICS.Revista Economica.68(2). MOHAMAD,A.S.,MOHAMMAD,A.B.andANDREA,F.,2017.DESTINATION ATTRIBUTESATAJLOUNNATIONALPARKASPERCEIVEDBYLOCAL EXCURSIONISTS.AgriculturalManagement/LucrariStiintificeSeriaI,Management Agricol.19(1). Pfeilstetter, R., 2017. Startup communities: Notes on the sociality of tech-entrepreneurs in Manchester.Journal of Comparative Research in Anthropology & Sociology.8(1). Picu, C. G. and Dinu, A., 2016. Research on the current telecommuting trends in United States and European Union Markets.Management and Economics Review.1(2).pp.194-202. URSACHI, D. D., 2018. THE CHARACTER MIMI FROM THE OPERA" LA BOHÈME" BY GIACOMO PUCCINI. THE RELATIONSHIP BETWEEN THE LIBRETTO, STORY AND CHARACTER, AS A MEANS OF COMMUNICATION.International Journal of Communication Research.8(1). Vinter, A., 2018. Compounding in Romania. InSolutions for Business, Culture and Religion in Eastern Europe and Beyond(pp. 129-135). Springer, Cham. Winarno, P. S., 2018. The Effects Of Product Quality And Price On Buying Decision For Coffee Product At Strada Coffee, Semarang. ONLINE Coffee consumption in Romania – what the data tell us.2018 [Online] Available Through: <https://www.serban-zodian.com/2018/05/22/coffee-consumption-in-romania-what-the-data-tell- us/?lang=en> AccountingandaccountingrulesinRomania.2018[Online]AvailableThrough: <https://www.nordeatrade.com/fi/explore-new-market/romania/accounting> 9