This report discusses the comprehensive healthcare strategies for Uniting age care, Uniting care Australia in the MBA622 course. It covers key strategic issues, organization mission and vision, and strategic objectives for the organization.
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MBA622 Comprehensive Healthcare Strategies 1
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INTRODUCTION...........................................................................................................................3 MAIN BODY...................................................................................................................................3 CONCLUSION................................................................................................................................6 REFERENCES................................................................................................................................7 2
INTRODUCTION UnitingCare Australia effectively recommends sequencing of execution of community care system, health, aged care and reforms that will facilitate better and more sustainable care for older Australians. Comprehensive Health Care is defined as an approach that cares for whole patients along with their needs and demands. Comprehensive health care is being undertaken by many professionals in order to undertake source of standard approach to provide high quality treatment to individuals (Miranti and et. al.,2018). Strategic planning play most important role for healthcare organisation, as it will allow them to overseas strategy for entire company through which they can effectively focus on defining vision and objectives. With the help of this organisation can outline vision, priorities and future course of action through which they can improve and maintain health care effectiveness. Present report has been conducted on,Uniting age care, Uniting care Australia and provides high quality services with 50,000 employees with more than 30,000 volunters. This organisation provides a number of services to individuals. Present report includes assessment of key strategic issues, organization mission and vision and 5 strategic objectives through which organisation can overcome the opportunities and challenges. MAIN BODY Uniting age care, Uniting care Australia is operating its health care services and functions in the Australia.This organisation is effectively committed to serve older people needs and significantly hour their current commitments in the area of residential care.It isnational bodyfor the UnitingCare network, made up of theUniting Church in Australia's (UCA)community servicesagencies. Thisorganisationoffersocialjustice,communityservicestoindividuals.This organisation is having amissionto make improvement in the health of community by offering them high quality hospital care to individuals (Our purpose and values. 2020). Company is currently offering support as well as care to individual of all age. In addition to this it has been identified that this company is havingvisionto foster continuous improvement in safety and quality of service and care that is being provided by them and effectively foster public care. In addition to this,one of the most important aim of this organisation is to make older people stay 3
connected or re-connected with their relationships, passions and interest and provide then effective support to share their wisdom, skills and knowledge with community. This organisation is havingaimto continuously work towards developing high performing and communitycentrehealthcare service.Along with this,it hasbeenunderlinedthatthis organisationisalsohavinganaimtoeffectivelypromotewellnessandindependence. Furthermore it has been underlined that with their outstanding operational performance this organisation continuously providing improved care for their patients while engaging with community in order to become socially responsible as well as sustainable (Parry and et. al., 2020). https://unitingcare.org.au/about-us/ However it has been identified that there are a number of issues and factors which is influencing organisation in its current and future competitive environment as well as strategies which is affecting its operation due to the current Covid-19 crisis. For this it is essential for organisation to develop strategic plan with functional level implementation in order to ensure success and perform health care operations with improved patient care and outcome. With the help of the strategic plan organisation can drive improvement in that safety and quality care services mechanism and can sure future success. 4
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Key Strategic Issues According to the review of theUniting age care, Uniting care Australiaservices, it has been identified that there were number of environmental factors that are significantly influencing organisation current as well as future competitive environment and their strategies (Brasher and Winterton, 2016). In order to overcome this it is essential for in organisation have proper understanding and analysis of these factors as negligence of this may lead organisation towards failure (Bodenheimer and Sinsky, 2014). It has been identified that there are a number of challenges that were faced byUniting age care, Uniting care Australiaduring current Covid-19 crisis. An issue related to offering local healthcare emergency services during corona virus crisis is the major issue that affected health care facilities of this organisation. In addition to this, the major challenge that has been facing by community care system thisUniting age care is related toincrease in flexibility and innovation. Along with this issues related to providing high operational performance services during Covid-19is also the major challenge along with increase in the complexity of care requirements, patient demand and the service and amount of patient data which is unexpectedly rising are impacting upon system and process of this organisation (Rosen and et. al., 2018). These challenges not only affected business operations effectiveness ofUniting age care, Uniting care Australiabut also affected their performance in a number of ways. Furthermore, it has been underlined that organisation also face challenges to implement innovative approach in order to provide services in time effective manner with higher standards. Thus, for this it is essential for organisation to develop unique and innovation plan in order to provide fantastic and effective services and facilities to individuals (Puchalski and et. al., 2014). It will allow organisation to stay committed to work environment during coved crisis. According to the analysis it has been underlined that the challenge related to stay connected with partners and local emergency healthcare providers or also the major challenge that affect business operations services of this organisation. Thus, according to the above-mentioned analysis it has been identified that there were a number of factors and challenges that has been faced byUniting age care, Uniting care Australiathat will affect their current and future competitive strategies. Thus, in order to assure more competitiveness and provide high quality services to patients. It is essential for organisation to develop effective and efficient strategic plan with the help of strategic decision making process. In this organisation is require to strategically align with the future and ongoing impact of Covid- 5
19 crisis in order to develop an approach for effective business operations. In context to this mentioned below there is five year strategic plan been given that will allow organisation to conduct their business functioning in a well define and effective manner. 5 year strategic plan 2021-2026 Strategic Objectives Improving the interface between health and aged care service It is one of the most important strategic objectives in whichUniting age care, Uniting care Australiaby sharing experience, knowledge and data and having significant collaboration with their partners can make improvement in health care outcomes. Along with his by working with communities in order to effectively deliver local emergency healthcare solution and planning and responding for major emergency and events will facilitateUniting age care, Uniting care Australiato assure sustainability. An exceptional patient experience In this strategic objectiveUniting age care, Uniting care Australiaby providing safe, timely, high quality and expert patient care services to every time to individual can assure stainable growth after Covid-19 crisis. Along with by taking use of research and evidence to continuously improve and learn the services will also facilitateUniting age care, Uniting care Australiato connected with individuals and emphasizing upon their needs and care. A great place to work and volunteer This objective will leadUniting age care, Uniting care Australiato create a great place to work and volunteer. In this organisation by building a culture of continuous development and learning and embedding and ethical respectful culture can provide inclusive and flexible workplace.Thisstrategicobjectivewillalloworganisationtokeepindividualssafe, psychologically and physically well. A high performing organisation ThisobjectivewillfacilitateUnitingagecare,UnitingcareAustraliatomake improvement in their integrated Service model by being accountable for their outcomes and action. Along with this by embracing technology, innovative ideas and system will allow organisation to enhance quality and effectiveness of their healthcare services. Environmental Commitment 6
This strategic objective will facilitateUniting age care, Uniting care Australiato recognise everyday activities through which they can have significant and positive impact on Environment. ItisessentialforUnitingagecare,UnitingcareAustraliatostay committedtowards environment by improving overall environmental performance of organisation (Daniel and et. al., 2018). In this with the help of, Environmental responsibility action plan to develop a social responsibility business will allow organisation to make ongoing improvements in company environmental performance. For this by reducing waste and maximizing recycling, reducing gas consumption, regular analysis of water consumption and with the help of other activities like installation of solar power system will allowUniting age care, Uniting care Australiato significantly contribute towards positive environment. Thus, by staying committed towards above mentioned Five-strategic objectiveUniting age care, Uniting care Australiacan ensure long term sustainability and can further provide high quality care and facilities of customers. Furthermore mentioned below there is a diagram outlined with the help of which respective Uniting care can achieve their set strategic objectives. CONCLUSION According to the above mentioned analysis it has been identified thatUniting age care, Uniting care Australiais conducting their business operations with an aim to provide best available services and facilities to individual. With having a proud history of offering world class emergency health care services resource organisation aim towards enhancing uniqueness and 7
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innovativeness in their services after getting affected with the number of factors during Covid-19 crisis. Strategic plan plays essential role for organisation as it outline certain aims and objective by committed to which organisation can stay connected with community and partners and can develop significant reforms in order to provide better care to patients. With the help of taking advantage of strategic plan organisation can effectively stay committed and respectful towards stakeholders.Itisessentialforanorganisationtoeffectivelyengageintheprocessof understanding and evaluating factors that are prevailing in environment along with that its impact upon business operations. With the help of this organisation can develop strategic objective and can overcome the complexities of these factors and can undertake changes with the use of better technology and innovation through which they can provide better services. 8
REFERENCES Books and Journals Miranti, R and et. al., 2018. Child Social Exclusion, Poverty and Disadvantage in Australia. Parry, Y and et. al., 2020. Primary healthcare: Meeting the needs of marginalised children: An innovativenursepractitionerledhealthcaremodelatunitingcareWesley Bowden.Australian Nursing and Midwifery Journal.26(10). pp.48-49. Brasher, K. and Winterton, R., 2016. Whose responsibility? Challenges to creating an age- friendly Victoria in the wider Australian policy context. InAge-friendly cities and communities in international comparison(pp. 229-245). Springer, Cham. Bodenheimer, T., Ghorob, A., Willard-Grace, R. and Grumbach, K., 2014. The 10 building blocks of high-performing primary care.The Annals of Family Medicine.12(2). pp.166- 171. Bodenheimer, T. and Sinsky, C., 2014. From triple to quadruple aim: care of the patient requires care of the provider.The Annals of Family Medicine.12(6). pp.573-576. Daniel, H and et. al., 2018. Addressing social determinants to improve patient care and promote health equity: an American College of Physicians position paper.Annals of Internal Medicine.168(8). pp.577-578. Rosen, M.A and et. al., 2018. Teamwork in healthcare: Key discoveries enabling safer, high- quality care.American Psychologist.73(4). p.433. Puchalski, C.M and et. al.,2014. Improving the spiritual dimension of whole person care: reaching national and international consensus.Journal of palliative medicine,17(6), pp.642-656. Online Ourpurposeandvalues.2020.[Online].Available throughhttps://www.uniting.org/about-us/our-purpose-and-values 9