Approaches of Capacity Management and Performance Objectives in McDonald's

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Added on 2022/12/29

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This case study explores the approaches used by McDonald's to reconcile capacity and demand, including level capacity, chase demand, and demand management. It also analyzes the four D's (design, direct, develop, deliver) in relation to McDonald's operations. Additionally, it evaluates the five performance objectives (quality, speed, dependability, flexibility, cost) that are important for McDonald's operations. The case study concludes with the calculation of the average number of customers arriving till average time.

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Approaches of Capacity Management and Performance Objectives in McDonald's

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