MCD2040 Managing People and Organisations
Added on 2020-03-07
13 Pages3055 Words47 Views
Running head: CASE STUDY Effective Administrative Strategy: University of AustraliaName of the Student:Name of the University:Author note:
1CASE STUDY Executive SummaryThe purpose of the report is to state and evaluate the reasons why University of Australia isfacing problems in the Brini Island of Pacific in regards to its administration. Jack Solen as amanaging director of the University campus faced some cultural and trust issues while tryingto wage communications with the other staffs of the university. The cultural and lingualissues in an extreme sense should be avoided through the mode of communication andcooperation. The problem is evaluated in this report in terms of three theories includingbehavior and leadership. The administration at the same time also faced some of the crucialproblems in terms of reaching the objectives of the business and quality education which inturn hampering the system of the administration in the University of Australia. Jack Solenlacks a leadership quality as a managing director and therefore he faced some of these basicproblems of being ignored by the local managers and the ethnic problems is also here beingtaken into consideration. The administration needs to be properly guided by the propermanagers and the staffs are to be given works to ensure the safe running of the administrationof the University. Later on the implementation of the program is given to see how the actionswould be taken through conducting a meeting.
2CASE STUDY Table of Contents1.0Identification of problems and analyzing..........................................................................................31.1Building Trust and cultural connections.......................................................................................31.2Administrative Management Theory by Henry Fayol...................................................................31.3Behavioral Theory of Leadership.................................................................................................42.0Major Problems identified................................................................................................................42.1Inter cultural and trust issues........................................................................................................52.2 Lack of Administrative objectives...............................................................................................52.3. Facing Tough competition..........................................................................................................53.0. General Evaluation.........................................................................................................................64.0Recommendation..............................................................................................................................85.0 Implementation................................................................................................................................96.0.References.....................................................................................................................................11
3CASE STUDY 1.0Identification of problems and analyzing The University of Australia has opened successfully a new campus in Brini which is a PacificIsland Nation. However, it met with a few challenges in the beginning in terms of establishingconnections with the local culture and an interpersonal relation is also a matter of big trust. Howeverthis problem also being retained further while managing the top management by the Director ManagerJack Solan. The administrative team of University of Australia was also not disciplined and also thereare many other problems which are listed below. 1.1Building Trust and cultural connections The Uncertainty and Reduction Theory is one of the major theories which describe about theprocess through which one gains knowledge about a stranger by going through the steps ofuncertainty. This level of uncertainty enhances the distance between the people (Hogg, 2016). Thiscan be reduced through waging interactive strategies of asking questions and self disclosure. Thistheory can be related to the problem when Jack Solan, who was an outsider, the managing director ofUniversity of Australia noticed some of the major business practices compared to the countryAustralia. He faced uncertainty behavior from the local organizations while he attended meeting withthe Government. He was completely ignored and the discussion was carried on in the local language.Later Kevin Balna, the Director from Brini said that the outsiders are not trusted normally (Smith,2013).1.2Administrative Management Theory by Henry Fayol According to this theory, while running a business, the division of the work is needed to beproper and accordingly there must be a discipline which is the true identity of the business. Itmeans the business must have specific goals and objectives (Murugesan, 2014). The justice needsto be done with the work and the unity of the command has to be strict to ensure the running ofthe business properly. This can be evaluated with the problems that are being happening inside theUniversity of Australia. Inside the University, Jack Solan noticed that the administrative staffshave chosen different timings of their arrival. Even the other rooms were left completely whichgives idea that the low enrollments in the work place are taking place. While Solan asked the
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