NURS 223L Mental Health/Psychiatric Nursing Practicum Spring I 2018 - Interpersonal Process Analysis

NURS 223L Mental Health/Psychiatric Nursing Practicum Spring I 2018
INTERPERSONAL PROCESS ANALYSIS NAME: DATE:
Student:
• Verbal (quotes) and Nonverbal Communication (behavior, tone of
voice, eye contact, mannerisms, etc.)
• Document at least 5 interactions
• Goal for each interaction (realistic and measurable)
Patient:
Verbal (quotes) and Nonverbal
Communication (behavior, tone of voice,
eye contact, mannerisms, etc.)
Communication Techniques
• Identify communication technique
used then define your
communication
techniques
• Was the communication
therapeutic or non-
therapeutic?
• Which defense and coping
mechanisms didthe
patient use? Rationale
based on your patient.
Critique and Analysis
(effective or not effective? Could have said...) Document your thoughts and feelings
interaction.
Was your goal met?
Goal: Verbal: Speak in a reassuring manner
Nonverbal: Maintenance of proper eye contact
Verbal: Abusive language
Nonverbal: hitting and pushing others
The technique used by me was a
therapeutic communication technique
as it would help to calm the patient
down by reassuring that his problems
are understood and appropriate
solutions will be provided.
The communication was effective.
Goal:
Verbal: Language portraying retaliation
and revenge
Speaking in a non-judgemental and
non proactive manner and also in a
soft tone of voice will make the
The communication was effective.

Verbal: Speak in a non-judgemental and non proactive manner
Nonverbal: Maintain a soft tone of voice
Nonverbal: high pitched tone of voice
patient understand that the nurse is
concerned about his situation and is
not judging him by his medical
condition. Maintaining a soft tone of
voice also makes the patient
understand that the nurse is not
impatient and is actively listening to
his problems. This is a therapeutic
communication strategy.
Goal:
Verbal: Do not use insensitive language and be sensitive to the
preferences of the client
Nonverbal: Present a calm appearance
Verbal: Threatening language and gestures
Nonverbal: Threatening stance towards the
nursing professionals
The client can be from a different
culture and may want the treatment
accordingly. Thus, by using sensitive
and culture appropriate language it
will ensure the client that the nurse is
aware about his cultural preferences
and will provide remedies
accordingly. This is a therapeutic
communication strategy.
The communication was effective.
Goal:
Verbal: Do not use any form of racial or cultural abuse or slurs
Nonverbal: Maintain space and show respect
Verbal: Threatening to assault
Nonverbal: Restlessness, shaking and
increased muscle tension
It is essential for the nurse not to use
any forms of racial or cultural slurs or
abusive languages and also to
maintain space between the client.
Any form of abusive language will
further aggravate the situation and
make the patient even more
aggressive. This is a form of
therapeutic communication.
The communication was effective.
Goal:
Verbal: Do not use sarcastic language and be patient towards the client
and use quotes that ensures the client that the nurse will ensure his
Verbal: Verbal swearing and shouting
Nonverbal: Rapid breathing, sweating or
perspiring.
It is necessary for the nurse to use
reassuring languages that helps to
manage the aggressive nature of the
client. Moreover, use of sarcastic
language on the part of the nurses will
The communication was effective.