Learn about the general trends and skills/knowledge required in the retail industry for career growth. Explore the impact of digitalization, globalization, and technology on the industry. Discover the importance of communication, customer service, commercial awareness, multitasking, time management, computer knowledge, and problem-solving skills. Evaluate a job advertisement for an HR Manager position at Marks and Spencer. Gain insights into the benefits of working in the retail industry and the potential for personal and professional development.