MGMT11109 Introduction to Management Report
Added on 2020-03-16
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Running head: INTRODUCTION TO MANAGEMENT 1MGMT11109 Introduction to Management InstitutionManagement Report for Rock Paper Scissors By:Prepared by:Student Name
INTRODUCTION TO MANAGEMENT 2EXECUTIVE SUMMARYRock Paper Scissors as an enterprise in the contemporary business environment isfacing many challenges that need to be addressed to make the business profitable. Thebusiness lack strategic plan, lack motivation hence staffs are discouraged, has no proper recordkeeping system, has no customer feedback mechanism, shows limited staffs performancemanagement system and accounting strategy. Some of the recommended strategies to improvethe business and hence make the business profitable are development of strategic plan, clearset vision, goal, mission and objectives; staff motivation, development of corporate culture,innovation and sustainable strategy, development of performance evaluation, good accountingand records keeping system and leadership skills. There are some management concepts thatcan be applied in the management of the organization and this also includes some managementprinciples and theories. This leaves no doubt but for the management of Rock Paper Scissors tocome into place and offers managerial roles and functions in a more professional based on theclear set strategic plan and the business will be successful. This, of course, takes intoconsideration the necessary stakeholders such as staffs and customers.
INTRODUCTION TO MANAGEMENT 3Table of Contents1.0 Introduction.........................................................................................................................................31.1. Background....................................................................................................................................31.2. Recommendations............................................................................................................................31.2.1 Strategic plan...........................................................................................................................41.2.2 Vision, mission and core value statements.........................................................................41.2.3 Objectives and goals..............................................................................................................41.2.4 Corporate culture....................................................................................................................51.2.5 Staff motivation........................................................................................................................51.2.6 Performance evaluation.........................................................................................................61.2.7 Recordkeeping........................................................................................................................61.2.8 Customer feedback mechanism............................................................................................71.2.9 Innovation and sustainability.................................................................................................72. Management concepts, principles, and theories discussed in this report.....................................8Conclusion.................................................................................................................................................9Recommendations..................................................................................................................................10Reference................................................................................................................................................10
INTRODUCTION TO MANAGEMENT 41.0 Introduction1.1. BackgroundThe following report has been compiled by Management Plus consultant upon therequest by Rock Paper Scissors. Rock Paper Scissors is an enterprise business organizationthat offers hairdressing services to clients that include children, men and women. Theorganization was started by the Fatima and Fadi Kahn couple. Though the organization wasstarted a year ago, the organization has faced many contemporary challenges that affect thehairdressing business in Australia. Some of the problems that are identifiable from the businessinclude the organization lack strategic plan that clearly outline the organization’s vision, missionstatement and goal, the organization has no clear motivation strategy, the organization lackcustomer feedback mechanism, there is limited employees performance evaluation mechanismand the business also lack proper record keeping or accounting strategy (Weber, Geneste &Connell, 2015).1.2. RecommendationsThe continuity and profitability of the business purely depend on changing somebusiness practice through introduction of professional business practices. The structure of amodern or contemporary business needs to conform to some managerial concepts and theoriesthat has been tested and proved working. Though the Rock Paper Scissors salon may seems tobe small business there are some recommended practices based on the professionalmanagement practices that are healthy for the business. Some of these recommendedmanagement changes are discussed in detail below.1.2.1 Strategic planThe business being a small enterprise has no strategic plan that outlines the strategy forthe business including the decision making direction and resources allocation. The organization
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