Cross-Cultural Communication

Running Head: MGT 211
MGT 211
Name of the Student
Name of the University
Author note

1MGT 211
Table of Contents
Answer to question 1...........................................................................................................2
Answer to question 2...........................................................................................................2
Answer to question 3...........................................................................................................3
Answer to question 4...........................................................................................................4
Answer to question 5...........................................................................................................4
Answer to question 6...........................................................................................................5
Answer to question 7...........................................................................................................5
References............................................................................................................................7

2MGT 211
Answer to question 1
Cross-cultural communication or CCC is a business issue considering the globalisation
and advancement in technology. To make a business global, one needs to work with diverse
workforce. It implies strong understanding of culturally diverse people communicate, speak or
perceive the world around them. Lack of awareness of different business and communication
strategies, customs and beliefs hinders the business dealings. CCC is affected by the power
distance, high-context vs. low-context cultures, language differences. It is business issue as it
may lead to trust issues and affect the interpersonal relationship with subordinates. Ethical issues
may arise if each other’s culture, values and norms are not respected. For instance, the American
workers may point finger during non-verbal communication. It is considered rude in other
cultures. This may lead to miscommunications and act as barrier to express the product or service
ideas (Padhi, 2018).
Answer to question 2
CCC is an ethics issue as it is difficult to communicate effectively in the global
environment. Ethical and cultural differences can lead to miscommunication. For instance,
exchanging gifts is respectful for business in some countries but in other countries it may be
considered bribery. It may be offending to adopt another culture, or compromise on personal
cultural identity for some people. Ethical issues arise when individual worth and dignity is not
maintained in culturally diverse workplace. Failure to prefer commonality and universality
instead of separateness leads to ethical dilemmas. Further, it may be difficult for mangers to
comprehend how to behave, due to differences in cultural traditions, history, and level of
development (Trevino & Nelson, 2016).