Develop an Advertising Campaign for Bounce Fitness - Task 1
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Task 1 of BSBADV602 requires the development of an advertising campaign plan for Bounce Fitness. The plan should define campaign objectives, clarify advertising purpose, discuss relevant legislation, and legal and ethical considerations.
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Module 1 Term and Year:Term 3 2018 Qualification :BSB60215 Advanced Diploma of Business Unit Code:BSBADV602 Unit Title:Develop an advertising campaign Assessment : Task 1Case study advertising plan Task 2Short questions, case study advertising budget demonstration Student Name: Student ID No: Assessor’s Name:Dr Eugene Lim/ Andrey Loburets Student Declaration:I declare that this work has been completed by me honestly and with integrity. I understand that the Elite Education Vocation Institute’s Student Assessment, Reassessment and Repeating Units of Competency Guidelines apply to these assessment tasks. Student Name: Student Signature:Date: Assessment submission (new) requirements Pleasesave this file as PDF format(include your name to the filename)before uploading onto Moodle. Assessment deadlines penalty It is expected that unless a simple extension, special consideration or disability services adjustment has been granted, candidates will submit all assessments for a unit of study on the specified due date. If the assessment is completed or submitted within the period of extension, no academic penalty will be applied to that piece of assessment. If an extension is either not sought, not granted or is granted but work is submitted after the extended due date, the late submission of assessment will result in a late penalty fee. For further information, please refer to the Assessment Policy. Assessment/evidence gathering conditions Each assessment component is recorded as eitherSatisfactory(S)orNot Yet Satisfactory(NYS). A student can only achieve competence when all assessment components listed under procedures and specifications of the assessment section are Satisfactory. Your trainer will give you feedback after the completion of each assessment. A student who is assessed as NYS is eligible for re-assessment. Should the student fail to submit the assessment, a result outcome ofDid Not Submit (DNS)will be recorded. V2018.T3. 1.2 BSB60215 Advanced Diploma of Business/ BSBADV602/ 2018/ T3/ Assessment Tool/ Task 1 & 2Page1of18
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Principles of Assessment Based on Clauses 1.8 – 1.12 from the Australian Standards Quality Assurance’s(ASQA)Standards for Registered Training Organizations (RTO) 2015, the learner would be assessed based on the following principles: Fairness - (1) the individual learner’s needs are considered in the assessment process, (2) where appropriate, reasonable adjustments are applied by the RTO to take into account the individual leaner’s needs and, (3) the RTO informs the leaner about the assessment process, and provides the learner with the opportunity to challenge the result of the assessment and be reassessed if necessary. Flexibility – assessment is flexible to the individual learner by; (1) reflecting the learner’s needs, (2) assessing competencies held by the learner no matter how or where they have been acquired and, (3) the unit of competency and associated assessment requirements, and the individual. Validity– (1) requires that assessment against the unit/s of competency and the associated assessment requirements covers the broad range of skills and knowledge, (2) assessment of knowledge and skills is integrated with their practical application, (3) assessment to be based on evidence that demonstrates that a leaner could demonstrate these skills and knowledge in other similar situations and, (4) judgement of competence is based on evidence of learner performance that is aligned to the unit/s of competency and associated assessment requirements. Reliability – evidence presented for assessment is consistently interpreted and assessment results are comparable irrespective of the assessor conducting the assessment Rules of Evidence Validity– the assessor is assured that the learner has the skills, knowledge and attributes, as described in the module of unit of competency and associated assessment requirements. Sufficiency – the assessor is assured that the quality, quantity and relevance of the assessment evidence enables a judgement to be made of a learner’s competency. Authenticity – the assessor is assured that the evidence presented for assessment is the learner’s own work. This would mean that any form of plagiarism or copying of other’s work may not be permitted and would be deemed strictly as a ‘Not Yet Competent’ grading. Currency– the assessor is assured that the assessment evidence demonstrates current competency. This requires the assessment evidence to be from the present or the very recent past. Resources required for this Assessment All documents must be created using Microsoft Office suites i.e., MS Word, Excel, PowerPoint Upon completion, ensure that you have completed your coversheet details, i.e. your name, student ID and signature. If these details are not present, the assessment would need to be resubmitted again. The document is then required to be converted to PDF and uploaded to the student learning management system for assessment. Refer the notes on eLearning to answer the tasks or any additional material will be provided by Trainer. Instructions for Students Please read the following instructions carefully This assessment is to be completed according to the instructions given by your assessor. Students are allowed to take this assessment home. Feedback on each task will be provided to enable you to determine how your work could be improved. You will be provided with feedback on your work within 2 weeks of the assessment due date. Should you not answer the questions correctly, you will be given feedback on the results and your gaps in knowledge. You will be given another opportunity to demonstrate your knowledge and skills to be deemed competent for this unit of competency. V2018.T3. 1.2 BSB60215 Advanced Diploma of Business/ BSBADV602/ 2018/ T3/ Assessment Tool/ Task 1 & 2Page2of18
If you are not sure about any aspect of this assessment, please ask for clarification from your assessor. Please refer to the College re-assessment and re-enrolment policy for more information. Procedures and Specifications of the Assessment You will be required to demonstrate skills and knowledge required to define campaign objectives; prepare an advertising budget; You will be required to demonstrate the skills and knowledge required to develop a schedule for proposed advertising activities; defining campaign objectives and preparing advertising budgets. You will also require to demonstrate communication skills to question, clarify and report when creating an advertising campaign and technology skills to use a wide range of office equipment and software to develop an advertising campaign. Read all materials required for this assessment task: this procedure and the Bounce Fitness Simulated Business Corporate Marketing Plan. In response to the Bounce Fitness Simulated Business Corporate Marketing Plan (provided), you will develop a report. Defining the campaign objectives and preparing an advertising budget, which addresses all questions in this task. Defining a schedule for proposed advertising activities, which addresses all questions in this task. Todemonstrate knowledge in defining campaign objectives and preparing advertising budgets. Discuss your completed advertising campaign to the class and assessor. You must consistently behave and present as if this were an actual presentation to the CEO of Bounce Fitness. Case study Bounce Fitness will serve the corporations in the city centres of Brisbane, Sydney and Melbourne, helping them to become more productive, while lowering their overall costs with innovative wellness programs and strategies. Bounce Fitness is based on two simple facts: Healthy employees are more productive than chronically ill employees It costs less to prevent injuries or illnesses than to treat them after they occur. Traditional endeavours to corporate health care are quite reactive. Corporations wait until after staff have been ill or injured, and then pay for the necessary treatments. The Bounce Fitness approach, emphasises prevention and good health promotion, and is much more proactive. At Bounce Fitness, we tie worker productivity directly to the health care issue. We believe that traditional approaches to the current health care crisis are misdirected. Bounce Fitness contends that by helping employees change their behaviour patterns and choose healthier lifestyles, the health care costs to corporations will be considerably reduce through increased staff productivity, reduce absenteeism and turnover, reduced worker’s compensation claims and a healthier, more motivated staff. Current economic and demographic changes will make health care issues worse. The environmental factors and the local competitive situation is a clear message to Bounce Fitness. The time is right for a Bounce Fitness initiative to promote its services through an effective advertising campaign with the following objectives Each of its centres will serve the community with quality, comprehensive, unique and distinctive health programs and services. Staff will expand the preventive services offered while improving the quality of life among participants through health and fitness services using state of the art equipment and practices Reflecting the needs of its members through value and outcome effectiveness. V2018.T3. 1.2 BSB60215 Advanced Diploma of Business/ BSBADV602/ 2018/ T3/ Assessment Tool/ Task 1 & 2Page3of18
Task 1 1.You are required to determine key objectives and to develop an advertising campaign to optimize product or service marketing performance in response to an advertising plan. Prepare a report to encapsulate the required information and knowledge to complete this task. Define campaign objectives: Clarify Bounce Fitness’ advertising purpose and objectives from Bounce Fitness’ marketing plan. Use measurable terms for the objectives for the advertising campaign. How do you make sure that your campaign objectives will be feasible? Discuss relevant legislation and the impact of each to Bounce Fitness’ advertising campaign. Discuss the legal and ethical considerations relating to this brief and how Bounce Fitness will manage these areas of concern. Demonstration/ observation checklist Candidate’s name Assessor’s nameDr Eugene Lim/ Andrey Loburets Work activitySeek clarification on Bounce Fitness’ advertising purpose and business objectives Date Defining the Advertising Campaign Plan Name of companyBounce Fitness Document administration Version1.0 StatusDraft Next reviewNext month Document owner (Student’s name) RoleMarketing Manager Signature (please place your signature) Date V2018.T3. 1.2 BSB60215 Advanced Diploma of Business/ BSBADV602/ 2018/ T3/ Assessment Tool/ Task 1 & 2Page4of18
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1.Clarify Bounce Fitness’ advertising purpose and objectives from Bounce Fitness’ marketing plan. Use measurable terms for the objectives for the advertising campaign. 1.1 Purpose and business objectives(please refer to Creative Brief for the Introduction of Corporate Fitness Programs file) 1.1. 1 Business’ vision statement The vision of the company is to build strong relationships with customers and employees while taking proactive measures to ensure their health. 1.1. 2 Target market of the business Geographic Immediate geographic targets of the company are situated in Brisbane, Sydney and Melbourne. It offers its services to customers within a 35 mile radius. The target population of the company is 15,800 employees. Demographic There is a ratio of 51:49 between male and female customers who belong to income range of $38,000-$75,000. Most customers are single (67%) and others are married (33%). In the case of manufacturing customers, 43% are enrolled in undergraduate course work whereas this number raises to 83% percent in the case of corporate customers where 16% are taking graduate course work as well. Behavioral Most customers realize the importance of physical activity and they incorporate exercise program in their daily or weekly routine. Moreover, customers utilize fringe benefits given by their employer which are usually a part of their compensation package. 1.1. 3 The business’ unique selling propositions (provide a summary) The unique selling propositions (USPs) of the company are a large workforce of highly dedicated and healthy employees who are willing to help the customers in any way possible. 1.1. 4Marketing objectives Increasing 10 percent yearly sales. Increasing market penetration in Australia every quarter. Cultivating and promoting the image of the company as a wellness program provider. V2018.T3. 1.2 BSB60215 Advanced Diploma of Business/ BSBADV602/ 2018/ T3/ Assessment Tool/ Task 1 & 2Page5of18
1.1.5 Advertising brief review (based on the company’s marketing mix) The corporation offers high quality fitness equipment to its customers and work with their employers to reduce their overall costs. The advertisement will highlight the effective customer service offered by the company to its customers. 1.1.6 Proposed new creative requirements It will be creative to emphasis on the talent of employees who are dedicated towards encouraging customers to achieve their fitness goals. The corporation should open a membership plan for its customers by reducing its prices for those customers who purchase a yearly plan. 1.1.7 Illustrate your own creative artwork for an advertisement poster for Bounce Fitness that would focus on one of its advertising campaign objective to ensure positive consumer responses. V2018.T3. 1.2 BSB60215 Advanced Diploma of Business/ BSBADV602/ 2018/ T3/ Assessment Tool/ Task 1 & 2Page6of18
Please note: answers from Q 1.1.8 to 1.1.11 must relate to Q 1.1.7. 1.1.8 In reference to Q 1.1.7, provide a rationale on why your artwork would be able to attract positive responses from customers? This artwork includes details about the gym membership along with an inspiring quote which will attract customers. 1.1.9 In reference to Q 1.1.7, provide a brief justification on how your advertisement would meet ACMA regulatory requirements The advertisement complies with ACMA regulatory requirements since it did not adversely affect the interest of customers by misleading them and it did not include any offensive material that might offend anyone. 1.1.10 In reference to Q 1.1.7, provide a brief justification on how the advertisement created would meet ACCC regulatory requirements The advertisement did not negatively reflect on others competitors and it did not violate consumer rights; thus, it comply with ACCC regulatory requirements. 1.1.11 In reference to Q 1.1.7, provide a short discussion why your advertisement created is able to meet ethical(social and cultural) requirements The advertisement did not contain any unethical imagery or offending statement based on which it meets the social, cultural and ethical requirements. Management approval(Trainer pleaseover boxes) ApprovedNot approved Management Initials (Trainer):Date V2018.T3. 1.2 BSB60215 Advanced Diploma of Business/ BSBADV602/ 2018/ T3/ Assessment Tool/ Task 1 & 2Page7of18
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2.Performance metrics of Bounce Fitness advertising campaign Review areas Corporate Marketing Plan Performance ReviewEvaluation (What is your opinion on the Bounce Fitness’ marketing performance?) ForecastActual Sales$540,860$540,860The company has performed effectively in term of forecasting its sales revenue. Marketing expenses$24,600$73,818 The company lacks the ability to correctly forecast its marketing expenses which can create challenges by reducing its profitability. Website development$19,450$17,300The company performed better by saving in its website development. Success with target segment last 3 months103151This number proves the effectiveness of marketing strategy of the company. Success with communication strategy Pamphlet526The company way overestimated the effectiveness of advertising though pamphlet by a long shot. Website4778Website attracted more customers than estimated by the company. Facebook ad1236The impact of social media enables the company to attract more customers. YouTube3221The impact of YouTube advertisement was overestimated by the company. Special offers86The company overestimated the relevant of special offers a bit. Total151147Overall the company’s communication strategy was affecting in attracting customers. V2018.T3. 1.2 BSB60215 Advanced Diploma of Business/ BSBADV602/ 2018/ T3/ Assessment Tool/ Task 1 & 2Page8of18
3.How does Bounce Fitness ensure that its campaign objectives will be feasible? SMART elements Bounce Fitness’ marketing objectives (How does the organization’s objectives relate to SMART) Specific –ensure your objectives are clear and outline what you are hoping to achieve (Refer to Business Plan). Increasing sales by 10% for this year by using effective marketing campaign. Measurable -are your objectives able to be measured? (Refer to Business Plan). The goals with be measures with the performance of the previous year to determine whether they are achieved or not. Achievable -are the campaign objectives achievable for everyone involved? (Make your own assumption on how you wish to divide the percentage for each centers over 100%) Centers Target % (Divide % appropriate to each center in terms of expected performance) Cairns (HQ)15% Sydney35% Melbourne30% Brisbane20% Realistic –do you have the resources and knowledge available to achieve the campaign objectives? Timing –map out a clear, achievable timeframe in which the objectives should be achieved. (Please note that objective is to increase 10% of sales $540,860 = $54,000 extra = $594,946 to be apportion into 4 quarters within a year) Qtr. Target forecast% (Provide a percentage of sales target to be achieved for each quarter for the new sales target of $594,946/-) 1(Jan – Mac)10% 2(Apr – Jun)35% 3(Jul – Sep)40% 4( Oct – Dec)15% V2018.T3. 1.2 BSB60215 Advanced Diploma of Business/ BSBADV602/ 2018/ T3/ Assessment Tool/ Task 1 & 2Page9of18
Task 2 1.Prepare an advertising budget based on the following” What research resource requirements will Bounce Fitness need for this campaign? Discuss the range of media options that Bounce Fitness can consider and provide justifications to the choices selected. Seek approval on the choice of media options for Bounce Fitness by providing a discussion and ensure that the budget and availability allocated is sufficient to meet the advertisement objectives? How would Bounce Fitness ensure that the overall budget meets the requirement of the advertising brief? Types of market researchBriefly discuss the various market research options Marketing researchOnline data evaluation, observations and surveys. Attitude surveysOnline surveys and filling of questionnaires by customers. Secondary researchPublic documents and reports posted by researchers in the local demographics Focus group interviewsInterviewing the primary demographic in focus groups to observe their behavior towards fitness ObservationObserving the patterns of current customers and potential customers Mystery shoppersInterviewing mystery shoppers to find a pattern Site auditsConducting regular audit of sites to identify the pattern of customers visiting them V2018.T3. 1.2 BSB60215 Advanced Diploma of Business/ BSBADV602/ 2018/ T3/ Assessment Tool/ Task 1 & 2Page10of18
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Demonstration/ observation checklist Candidate’s name Assessor’s nameDr Eugene Lim/ Andrey Loburets Work activitySeek clarification on Bounce Fitness’ advertising purpose and business objectives Date 2.Identify and negotiate with external supplier(your trainer would undertake this role)on the range of media options that Bounce Fitness can consider.(You may use supplementary case materials found in the Moodle to assist you on this question) Media optionsMerits (list a benefits of using media type) Cost (How much and does it meet budget?) Legal and ethical requirements (Name the regulatory body) Free TV advertising Australian spent around 18 hours watching TV per week which makes a potential audience for the company A 30-second advertisement in prime time costs around $1200- $1500. Australian Communications and Media Authority (ACMA) who evaluates whether the content of the advertisement are legal and ethical Radio advertising It is a cost effective way to reaching a specific category of audience. Around $10,000 is required for one week of advertisements. Australian Association of National Advertisers (AANA) is responsible for imposing legal and ethical compliance on parties Sales brochures/ promotions It is a cost effective way of creating differentiation and open communication opportunities For $350, 5000 brochures can be printed. Parties have to comply with trade laws to avoid misrepresentations in the brochure Magazine advertisement More targeted towards specific audience and long life of advertisement Typical costs range around $2000 in local magazine Australian for Data-Driven Marketing & Advertising (ADMA) is responsible for ensuring legality and ethical nature of advertisement Web development/ social marketing Effective brand recognition, better customer insight and broader audience It ranges between $1000 to $1500 for showing advertisements in local areas Australian Competition and Consumer Commission (ACCC) is the key regulatory body which protects customers from unethical or illegal advertisements Prepared by Student’s signatureDate Management approval(Trainer pleaseover boxes) ApprovedNot approved Management InitialsDate V2018.T3. 1.2 BSB60215 Advanced Diploma of Business/ BSBADV602/ 2018/ T3/ Assessment Tool/ Task 1 & 2Page11of18
3.Seek approval on the choice of media options for Bounce Fitness by providing a discussion and ensure that the budget and availability allocated is sufficient to meet the advertisement objectives?(Please refer to the Creative Brief for the Introduction of Corporate Fitness Programs) Demonstration/ observation checklist Candidate’s nameDate Work activityBudget proposal and approvalAssessor’s nameDr Eugene Lim/ Andrey Loburets Type of mediaJustifications to choiceAnnual budget allocation($) Quarterly budget allocation must relate to the sales target allocation Q1($)Q2($)Q3($)Q4($) Sales brochure/ promotionsThe investment in pricing brochure is low$6000$1000$2000$1500$1500 Magazine advertisementThe magazine advertisements are expensive$8000$2500$1500$2000$2000 Web development/ social marketingEffective of social media strategy require more resources$9200$3500$1500$2000$2200 Total$23200 Management approval(Trainer pleaseover boxes)ApprovedNot approved Management(trainer)NameDr Eugene Lim/ Andrey LoburetsManagement(trainer)InitialsDate V2018.T3. 1.2 BSB60215 Advanced Diploma of Business/ BSBADV602/ 2018/ T3/ Assessment Tool/ Task 1 & 2Page13of18
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4.Produce a timeline chart for Bounce Fitness to meet creative, media and production requirements for a YouTube advertisement to supplement its social marketing activity in order to achieve advertising objectives.(* You may make reference of each task activity athttps://www.skeletonproductions.com/insights/corporate-video-production-guide) Creative, media and production activity (Please highlight the boxes according to the required timeline to achieve each activity) Periods 12345678910111213141516171819202122232425262728293031 Setting up media objectives Market research Planning on core message Writing a production brief Pre-production Write script Create storyboard Plan and schedule shoot Production Post production editing Transpose graphics and special effects Mix music and soundtrack Record voiceover Format and host the video Set up analytics and results Distribute and promote video Monitor and review response V2018.T3. 1.2 BSB60215 Advanced Diploma of Business/ BSBADV602/ 2018/ T3/ Assessment Tool/ Task 1 & 2Page14of18
5.milestones for monitoring progress and expenditure against budget, and for evaluating campaign effectiveness for various media types Media type Period(12 months)Monitoring milestones activities(Briefly state when should each media be tracked) Person responsibleStart dateEnd dateMonitoring progress against proposed planExpenditure against budgetEvaluating campaign effectiveness Sales brochure/ promotions 1 February 2019 31 April 2019Monitoring of customer response$4200Moderately effectiveSales manager Magazine advertisement1 April 2019 31 September 2019 Customers who called for check-in$6300EffectiveAdvertisement manager Web development/ social marketing1 May 2019 31 November 2019 Traffic on the website$8600Highly EffectiveSocial media manager Management approval(Trainer pleaseover boxes) ApprovedNot approved Management(trainer):Dr Eugene Lim/ Andrey LoburetsManagement Initial:Date V2018.T3. 1.2 BSB60215 Advanced Diploma of Business/ BSBADV602/ 2018/ T3/ Assessment Tool/ Task 1 & 2Page15of18
Assessment Submission Checklist to be completed by the Trainer/Assessor Unit name:BSBADV602 Develop an advertising campaign Assessment:Task 1 Did the student complete and provide evidence for the following(please):YesNo 1.Provide a demonstration on defining the case study’s advertising strategy? 2.Provide an analysis for the case study on its advertising performance? 3.Conducted an evaluation on the case study’s advertising objectives? 4.Developed a creative brief and advertising copy? 5.Discuss how the various legislation and ethical considerations affecting the case study’s advertising management? 6.Submit within agreed timeframe? Has the learner proven they can(please):YesNoAssessor’s Notes(if any) 1.1. Clarify the advertiser's purpose and objectives from the advertising brief and use these to set objectives for the advertising campaign 1.2. State campaign objectives in measurable terms and identify the nature and extent of what the advertising is to accomplish 1.3. Ensure campaign objectives are feasible, given the constraints of time, budget, product and market factors 1.4. Ensure campaign objectives take into consideration factors which may affect consumer responses 1.5. Ensure campaign objectives meet legal and ethical requirements Feedback and result outcome for Task 1(please ) Satisfactory Not Yet Satisfactory Re-assessment required V2018.T3. 1.2 BSB60215 Advanced Diploma of Business/ BSBADV602/ 2018/ T3/ Assessment Tool/ Task 1 & 2Page16of18
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Unit name:BSBADV602 Develop an advertising campaign Assessment:Task 2 Did the student complete and provide evidence for the following(please):YesNo 1.Discuss the short questions? 2.Provide an analysis of the various media for case study consideration when deciding on its next advertising campaign? 3.Provided an advertising budget that meets the requirements of the case study’s advertising objectives? 4.Illustrated a Gantt chart and discuss how the proposed advertising timeline is able to meet campaign effectiveness in the schedule. 5.Submit within agreed timeframe? Has the learner proven they can(please):YesNoAssessor’s Notes(if any) 2.1. Assess and specify research resource requirements for the advertising campaign 2.2. Assess and specify resource requirements for a range of media options, creative and production services 2.3.Justifyresourcesallocatedtoeachcomponentofthe advertising campaign and ensure they are sufficient, in relative terms, to achieve the campaign objectives 2.4. Ensure the overall budget meets the requirements of the advertising brief 3.1.Confirmthecampaignlengthandtimingfromthe advertising brief 3.2. Identify service providers with the required expertise and negotiate their costs and availability 3.3. Base the choice of service providers on merit and value for money and ensure the selection meets legal and ethical requirements 3.4. Ensure the time allowed in the schedule to meet creative, media and production requirements is sufficient to achieve the advertising objectives 3.5. Include milestones for monitoring progress and expenditure against budget, and for evaluating campaign effectiveness in the schedule V2018.T3. 1.2 BSB60215 Advanced Diploma of Business/ BSBADV602/ 2018/ T3/ Assessment Tool/ Task 1 & 2Page17of18
Feedback and result outcome for Task 2(please ) Satisfactory Not Yet Satisfactory Re-assessment required Assessment SummaryResult(please ) Task 1Case study advertising planSNYSDNS Task 2 Short questions, case study advertising budget demonstration SNYSDNS Final Assessment Result for this unitCNYC Feedback is given to the student on each Assessment taskYESNO Feedback is given to the student on final outcome of the unitYESNO The result of my performance in this unit has been discussed and explained to me(please place signature below) Student SignatureDate Trainer/ Assessor’s declaration:I hereby certify that the above student has been assessed by myself and all assessments are carried out as required by the Principles of Assessments (Clause 1.8 of the Standards for RTO 2015). Trainer/ Assessor’s Initials Date Appeal Process(only for mitigating circumstances) I would like to appeal the outcome of this assessment as per the appeals procedure in the Student Handbook Student SignatureDate V2018.T3. 1.2 BSB60215 Advanced Diploma of Business/ BSBADV602/ 2018/ T3/ Assessment Tool/ Task 1 & 2Page18of18