Importance of Motivation and Teamwork in Organisational Behaviour

This study focuses on the importance of motivation and teamwork in organisational behaviour. It includes primary and secondary research on theory of motivation and teamwork, and their impact on organisational performance and efficiency. The study also provides recommendations for improving employee performance and establishing a strong trust between employees.

Organization Behaviour
1

Executive Summary
The purpose of study is to identify the importance of motivation, teamwork. Discussed the
significant role of teamwork in terms of organisation’s growth and development. Conducting
the primary and secondary research to find the best results or outcomes. Majorly, it focuses
on the idea, assumption and beliefs of individuals, giving the preference to improve the
performance of employees at workplace. In this study, it has been analysing theory of
motivation and timework at organisational level.
2

Contents
Executive Summary...................................................................................................................2
Introduction................................................................................................................................4
Primary research.........................................................................................................................4
Secondary research...................................................................................................................11
Research finding.......................................................................................................................13
Recommendation......................................................................................................................13
Conclusion................................................................................................................................14
REFERENCES.........................................................................................................................15
3

Introduction
Organisational behaviour provide the brief idea about the employees and identifying
how they are behaving and performing a particular tasks in the workplace. It is useful to
develop more understanding of particular facts that can inspire, motivate employees. It
supports to increase the overall performance of organisation and establish a strong trust
between employees. In this report, it will describe the organisational behaviour and consider
appropriate approach in order to interact with groups. The principle of organisational
behaviour are used in attempt to make strong enterprises operate more effectively and
efficiently. It will be explained the topics such as team-work and motivation, conducting a
primary research study to target a particular audience. Furthermore, it will analyse theory of
motivation and team work for understanding the importance in the organisation.
Primary research
1). Teamwork
It refers to the approach whereas establishing a strong collaboration or coordination
with groups, teams. It helps to achieve the common goals and complete the effective manner.
For example- Amazon is the fastest growing enterprise which has been following team based
structure and closely interacted with the potential consumers. It helps to avoid any kind of
distraction, competing priorities (Ahmad, Nor and Sakarji, 2021). The importance of team
work for Human resources in Amazon and make quick decisions. In Amazon UK, Human
resources are handled coordination with employees by using team work because it motivates
the staff member to fulfil all essential demand of consumers, enhancing the level of business
profitability as well as productivity.
In this section, it has been conducting Questionnaires and targeting the 20 employees
of Amazon.
4

Q.1 Teamwork inspire people to commit towards organisational mission, vision.
Q.1 Do you believe that team work inspire people to commit towards organisational
mission, vision?
Option Responses
 Highly agree
 Agree
 Highly disagree
 Disagree
7
5
4
4
Total- 20
Table: 1
· Highly
agree · Agree · Highly
disagree ·
Disagree Total-
0
5
10
15
20
Q.1 Do you believe that team work inspire
people to commit towards organisational
mission, vision?
Figure: 1
Interpretation-
In above chart, it has been summarised that teamwork is always inspired the people to
commit towards organisational mission, vision. On the basis of investigation, it has been
gathered the opinion of respondents and identify that maximum employees showing a
positive responses. Furthermore, it has been examined that 7 respondents are highly agree, 5
respondents are agreed, 4 respondents are highly disagree and 4 respondents are disagreed.
5

Q 2 teamwork can handle the complex Amazon business operational activities.
Q.2 is it possible that team work can handle the complex Amazon business operational
activities?
Option Responses
 Highly agree
 Agree
 Highly disagree
 Disagree
6
5
4
5
Total- 20
Table: 2
Q.2 is it possible that team work can handle the
complex Amazon business operational activities?
· Highly agree · Agree · Highly disagree
· Disagree Total-
Figure: 2
Interpretation-
In above diagram, it has been summarised that teamwork can handle the complex
Amazon business operational activities because each and every employees are group together
to complete tasks within specific deadline. On the basis of investigation, it has been gathered
the opinion of respondents and identify that maximum employees showing a positive
responses. Furthermore, it has been examined that 6 respondents are highly agree, 5
respondents are agreed, 4 respondents are highly disagree and 5 respondents are disagreed.
6

Q. 3 teamwork has become great deal of work hour flexibility.
Q.3 Do you think that teamwork has become great deal of work hour flexibility?
Option Responses
 Highly agree
 Agree
 Highly disagree
 Disagree
11
5
6
8
Total- 20
Table: 3
0.5 1 1.5 2 2.5 3 3.5 4 4.5 5 5.5
0
5
10
15
20
25
Q.3 Do you think that teamwork has become
great deal of work hour flexibility?
Figure: 3
Interpretation-
From above table, it has been analysed that teamwork has become great deal of work
hour flexibility because it motivates the staff members to complete their tasks accordingly.
On the basis of investigation, it has been gathered the opinion of respondents and identify that
maximum employees showing a positive responses. Furthermore, it has been examined that
11 respondents are highly agree, 5 respondents are agreed, 6 respondents are highly disagree
and 8 respondents are disagreed.
7

2). Motivation
Motivation is kind of process in which identifying the specific needs or requirements
for individuals. It helps to stimulate the people so that they can perform certain actions and
achieve goals or objectives. Amazon is the fastest growing enterprise and always tried to
motivate their staff members towards organisational goals (Ahmad, 2021). It depends on the
reward & recognition, which has become consider the common factor in order to influence
employees. So, they will be improving their performance in business tasks, gaining
popularity.
Amazon is the truly customer centric and continuing to gain more attractions in aspect
of experiences. It contributes to employee motivation at workplace. On the other hand, it has
been examined that motivation is becoming desire to manage complex tasks and influence
people by rewards. In order to maintain a strong relation between employee and employer.
Q.1 reward and rewards factor impact the motivation or ability of employees at workplace?
Q.1 Do you think that reward and rewards factor impact the motivation or ability of
employees at workplace?
Option Responses
 Highly agree
 Agree
 Highly disagree
 Disagree
7
6
5
2
Total- 20
Table: 1
8

· Highly agree
· Agree
· Highly disagree
· Disagree
Total-
0 2 4 6 8 10 12 14 16 18 20
Q.1 Do you think that reward and rewards factor
impact the motivation or ability of employees at
workplace?
Figure: 1
Interpretation-
From above table, it has been analysed that reward and rewards factor impact the
motivation or ability of employees at workplace. On the basis of investigation, it has been
gathered the opinion of respondents and identify that maximum employees showing a
positive responses. Furthermore, it has been examined that 7 respondents are highly agree, 6
respondents are agreed, 5 respondents are highly disagree and 2 respondents are disagreed.
Q.2 the role of staff members through motivational strategies?
Q.2 is it possible that easily understand the role of staff members through motivational
strategies?
Option Responses
 Highly agree
 Agree
 Highly disagree
 Disagree
5
5
5
5
Total- 20
Table: 2
9

1 2 3 4 5
0
2
4
6
8
10
12
14
16
18
20
Chart Title
Q.2 is it possible that easily understand the role of staff members through motivational
strategies? Option
Figure: 2
Interpretation-
In above analysis, it has been examined that role of staff members depends on the
motivational strategies because it supports the staff members to perform tasks with
confidence. On the basis of investigation, it has been gathered the opinion of respondents and
identify that maximum employees showing a positive responses. Furthermore, it has been
examined that 5 respondents are highly agree, 5 respondents are agreed, 5 respondents are
highly disagree and 5 respondents are disagreed.
Q.3 motivation approach is related to the organisational performance and efficiency?
Q.3 Do you feel that motivation approach is related to the organisational performance and
efficiency?
Option Responses
 Highly agree
 Agree
 Highly disagree
 Disagree
12
5
6
7
Total- 20
Table: 3
10

Q.3 Do you feel that motivation approach is
related to the organisational performance and
efficiency?
· Highly agree · Agree · Highly disagree
· Disagree Total-
Figure: 3
Interpretation-
In above analysis, it has been examined that motivation approach is related to the
organisational performance and efficiency. On the basis of investigation, it has been gathered
the opinion of respondents and identify that maximum employees showing a positive
responses. Furthermore, it has been examined that 12 respondents are highly agree, 5
respondents are agreed, 6 respondents are highly disagree and 7 respondents are disagreed.
Secondary research
Motivation- analysis of theory
Motivation is kind of desire to complete difficult tasks in best ways and influenced
others by strategic tactics. According to Maslow’s theory, it has been examined the human
behaviour and attitude. The motivation can help people to tackle situation and fulfil all
essential requirements in proper manner (Ayinde, OYEDEJI and OMOSIDI, 2021). In some
cases, Motivation can be appreciated if someone understands the level of hierarchy by using
Maslow theory. Each and every human behaviour has been driving force which can easily
handle the request of people.
Amazon focuses on hierarchy of needs- Maslow’s theory. By using theory, it is
important aspect of Amazon to motivate or inspire their staff members. Typically, it
understood the demand of money which is not huge motivator especially once it have been
already gained. Hope for money is becoming huge motivator of staff members, keeps people
11

going in right ways. Motivation has been played a huge role for employees that keeps getting
a bigger as they will perform accordingly (Nartey, 2021). If in case, employee understand the
visibility of their future and considered as motivating factor.
Physiological needs are related to the employees of Amazon by providing the
comfortable working condition. It helps for staff member to complete tasks accordingly. The
basic needs are related to the demand of staff members because they always tried to maintain
their personal and professional lifestyle.
Safety needs are related to the employee, manager those are trying to create a flexible
safe working environment. In some cases, it is also helping to secure the compensation and
job security.
12

Social needs refers to the love & belonging of people and how they can feel a sense,
accepted the current situation. It is important aspect for staff member because they do not feel
alone, depressed at workplace. Therefore, it is an essential aspect to focus on the social needs.
On the other hand, it is also encouraging the team members, being promote a healthy working
environment or culture.
Esteem needs also representing the self-esteem, respect for employees at workplace.
In Amazon, manager focuses on the esteem need of staff members and offering recognition,
additional benefits, and advantages (Chan, 2021). It reflects the belief that they can easily
gained more value. On the other hand, self-actualization will be described the need of
employees and capable to fulfil their specific needs. For example- In Amazon, HR manager
will be conducting session to interact with staff members and participated as significant role
in decision-making.
Teamwork- analysis of theory
Teamwork plays an important role in terms of business operations. It includes a group
of individual’s working together for a common goals. It contributing to the project and
achieve desirable objectives.
Analysing the tuckman team theory, it has been explained the different stages that
help for organizing, producing and managing the coordination between staff members. It
depends on the program or event which may influence team members, and also realised that
fulfil all communication between staff members (Lajčin and Porubčanová, 2021). Forming is
the initial stage and used by Amazon to create a good impression in front of employees. It
will help to create set of sharable, appropriate expectation and guideline. Without any doubt,
a team forming is one of the best idea that help to create a trust and get to know about the
strength, weakness of team members.
The Storming is another important phase which has been expressed the conflicts
among team members or groups. Usually, it is important aspect to identify challenges as
individual faced and learn more about the level of motivations (Qian, 2021). In Amazon,
manager will use storming stage and resolving the conflicts among people. It is an essential
aspect to handle the progressive thing at organisational level.
13

In the context of norming stage, it has been resolved the conflicts among staff
members at workplace. This kind of process will be used by HRM at Amazon and
establishing a strong coordination with employees. It provide the option for employees when
they work independently, checking the perception of team-mates. At certain point, it might
arise the different issues and needs to be resolved immediately.
Research finding
In above analysis, it has been performed the data interpretation and identify that
motivation, teamwork are considered the best approach to influence staff members in the
workplace. On the basis of investigation, it has found that maximum respondent’s showing
positive response towards teamwork, motivation. In the context of motivation, Manager of
Amazon has been selecting the strategic tactics and influencing staff members to complete
critical tasks in proper manner. It is directly affecting the profitability as well as productivity
of enterprise. In order to calculate estimation and identify that 60%-70% employees of
Amazon are highly satisfied with importance of motivation and timework. This is why
because of enhancing the positive aspect of teamwork and developing a greater coordination,
collaboration between teams or groups. The research finding depends on the gathered
information and identifying the opinion, view point of targeted respondent’s.
Based on the evaluation, it has been examined that motivational strategies always
supports for employees in order to influence towards business operations and functions.
Some kind of rewards, award and recognition are helping at workplace. This can happen
because of the potential demand of employees and putting some efforts in the tasks
management. That’s why, it has been analysed that motivation & teamwork plays an
important role and consider as an important factors to gain more attention. The data
interpretation was provided the brief idea about the significant aspect of these concepts such
as teamwork, motivation. Typically, gathering an opinion of targeted respondent’s and
finding the best appropriate solution. It depends on the different parameters, criteria’s that
have been followed by leader at workplace.
Recommendation
 Clear goal setting- it is linked to the performance of staff members in the workplace.
It is one of the main source of intrinsic motivation and setup a clear goals which
supports to lead a greater output. It is also helping to improve the performance team
14

members. Whenever it has been implementing goal setup to avoid level of conflicts
among employees.
 Empower teams or groups- it is related to the direct involvement of staff members so
that it can easily make an important decision. It is one of the crucial phase which
provide the support and facilities to resolve issues of teams or groups. Due to
empower the staff members, it automatically develop a confidence, commitment and
competence level.
 Showing appreciation & value- it is also investing the time, energy among teams or
groups. Every person of team will need to feel motivated, appreciated. So, they will
be developing high confidence level (Lin and Huang, 2021). In some cases, peoples
are sharing their personal interest, commitment. On the other hand, it also recognised
the input and putting efforts to achieve desirable goals or objectives.
 Encouraging the professional growth & development- It recommends that leader
needs to be recognised the professional growth opportunity. When a leader can be
used their responsibility and inspire staff members in regards of performance. While
considering the approach, it must have focused on the professional growth of staff
members that are flourished their performance (Tessier, 2021). Usually, it take some
time to provide right direction but it helps to achieve desirable tasks in proper manner.
Conclusion
Based on the discussion, it has been concluded that organisational behaviour plays an
important role in which identify the preferences, opinion or view of employees. In this report,
it has been summarised the concept of organisational behaviour and understands the
significant role of teams or groups. The principle of organisational behaviour are used in
attempt to make strong enterprises operate more effectively and efficiently. It has been
selected the topics such as team-work and motivation, conducting a primary research study to
target a particular audience. Furthermore, it has been discussed the motivation- hierarchy of
needs motivation and tuckman teamwork theory, identify that human resources used in the
organisation.
15

REFERENCES
Book and Journals
Ahmad, N., Nor, K.M. and Sakarji, S.R., 2021. THE RELATIONSHIP BETWEEN
TEAMWORK AND EMPLOYEE JOB SATISFACTION IN AN
ORGANISATION. Prof. Dr. Deddy Mulyana Universitas Padjajaran, Indonesia.
p.93.
Ahmad, S., 2021. Motivation and Performance: A Psychological Process. International
Journal of Business and Management Research. 9(2). pp.104-112.
Ayinde, Y., OYEDEJI, N. and OMOSIDI, A., 2021. Workplace Behaviour and Personnel Job
Performance in Ministries of Education in North-Central States,
Nigeria. International Journal of Educational Management, 19(2).
Chan, M., 2021. The role of strategic motivation, organisational behaviour and social
mechanisms in collaborative contracts (Doctoral dissertation, Queensland University
of Technology).
Lajčin, D. and Porubčanová, D., 2021. Teamwork during the COVID-19
Pandemic. Emerging Science Journal. 5. pp.1-10.
Lin, J.Y. and Huang, C.F., 2021. The Effects on Corporate Social Responsibility by Shares
and Teamwork Culture. Archives of Business Research, 9(9).
Nartey, I., 2021. Effects of teamwork on employees‟ performance; the case of Compassion
International Ghana (Doctoral dissertation, UCC).
Qian, L., 2021, December. Influence of Communication and Motivation to Team Innovation.
In 2021 3rd International Conference on Economic Management and Cultural
Industry (ICEMCI 2021) (pp. 3113-3117). Atlantis Press.
Tessier, V., 2021. Integrated studio approach to motivate collaboration in design
projects. Design and Technology Education: an International Journal. 26(3). pp.213-
229.
16