Effects of Training Interventions for Multicultural Working in Teams

BUSM136 EVIDENCE BASED HRM – CAT
BUSM136 EVIDENCE BASED HRM – CAT
Effects of training interventions designed to improve multicultural working in teams
Name of the Student
Name of the University
Author Note

1BUSM136 EVIDENCE BASED HRM – CAT
Table of Contents
Section 1: Background: What is the context of the CAT question?......................................................2
Section 2: Formulating the CAT question: What does the CAT answer?.............................................2
Section 3: Defining inclusion criteria: Which studies will be taken into account?...............................4
Section 4: Search strategy: How should the studies is sought?.............................................................5
Section 5: Study selection: How should you select the studies?...........................................................6
Section 6: Data extraction: What information should be extracted?.....................................................8
Section 7: Critical appraisal: How should the quality of the studies is judged?..................................11
Section 8: Results: What did you find?...............................................................................................11
Sections 9: Conclusion........................................................................................................................12
Section 10: Limitations........................................................................................................................13
Section 11: Implications and recommendations..................................................................................13
Reference List......................................................................................................................................15

2BUSM136 EVIDENCE BASED HRM – CAT
Section 1: Background: What is the context of the CAT question?
Increasing trend of company globalization results in multiple diversity people working
under same team and field. Inclusion of workplace diversity fosters mutual respect among the
employees and offers more exposures to employees from different cultures. However, problem
like psychological barriers and conflicts has been observed due to less interaction among the
employees. As opined by Bhagwanji and Vasquez-Colina (2009), multicultural employees can
helps their team members to understand the dynamics of their cultures, review the potential area
of conflict and promoting team synergy in construction industry. Thus, this CAT is conducted to
evaluate whether or not the enhancement of multicultural working in teams through
multicultural team-building training is supported by proper scientific evidence.
Section 2: Formulating the CAT question: What does the CAT answer?
The point of interest for this CAT is that larger projects are often managed by diverse
cultural members, who are from different countries and background (Terry 2007). However, this
report focuses on the potential problems of forming multicultural teams so that the employees
can be trained properly to work under multicultural teams and environment.
The CAT question that is focused is thus: What is known in the scientific literature
about the effects of training interventions designed to improve multicultural working in
teams?
Supplementary Questions:
 What is a multicultural team?
 What are the major problem occurred in developing a multicultural team?
 What are the strategies through which the occurred problem due to multicultural team can
be overcome?

3BUSM136 EVIDENCE BASED HRM – CAT
In order to gain in-depth knowledge of the CAT question, PICOC model is utilized as this
framework helps in development of well-built practical questions. The Questions developed
using the same framework is as follows:
Population The employee of the construction projects because they can express the situation
of facing problem in working with a person of different background and culture
and whether or not the existing training programs is effective to allow them work
together as a team.
Intervention Survey, questionnaire and feedback because respondents share their genuine
perception effectiveness of the current training program for multicultural working
in teams. They can also share exact problems in communication with other
employees that can also be considered as valuable suggestion to implement
strategies for developing multicultural team-building training programs (Tabassi et
al. 2017).
Comparison Working with the people of same culture and background with the people of
different culture because it will help in understanding the aspects that helps
construction project employees to work as a team.
Outcome Improved multicultural team work because problem identified in the research will
help in ideas that can overcome adversity that creates problem in collaborative
working of employee belong for different work culture.
Context Construction projects where greater number of migrants are recruited from
different countries because in major construction projects, many migrants are
recruited in lesser cost but due to communication gaps, these workers are not able
to work collaboratively that affects the productivity of the products (Strnadová et