This governance plan outlines the project components, key stakeholders, governance framework, risk and issue escalation process, project management documentation, and project governance roles and responsibilities for the National Archives of Australia website redevelopment project.
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Running head: GOVERNANCE PLAN Governance Plan: National Archives of Australia Student Name: University Name:
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1GOVERNANCE PLAN Table of Contents 1. Introduction..................................................................................................................................2 1.1 Overview of the client company (National Archives) and its requirement...........................2 1.2 Definition of project governance plan and the scope of the document.................................2 1.3 Key objectives of the governance plan..................................................................................3 1.4 Identification of Project components/key stakeholders.........................................................3 2. Governance framework and structure..........................................................................................4 2.1 Discussion on project’s policies and procedures in compliance with corporate governance4 2.2 Project governance ensures alignment of project portfolios with organizational goals and strategy.........................................................................................................................................4 2.3 Organizational and project structure chart for each organizations........................................5 3. Project governance roles, responsibilities and delegation...........................................................6 3.1 Roles, responsibilities and delegations for the key people in the project team.....................6 3.2 Negotiation of governance roles and responsibilities with project stakeholders...................7 3.3 Example of project team member’s position description......................................................7 3.4 Project Governance reporting requirements..........................................................................7 4. Risk and Issue Escalation Process...............................................................................................8 4.1 Identification of various risks and issues at various stages of project development.............8 4.2 Example of project governance conflict..............................................................................10 5. Project Management documentation.........................................................................................10 5.1 List of various project documents........................................................................................10 5.2 Project Management deliverables........................................................................................11 5.3 Review and Endorsement process.......................................................................................12 6. Funding sources and process.....................................................................................................13 7. Impact of project’s governance arrangements on the arrangement of project’s objectives.......14
2GOVERNANCE PLAN 1. Introduction 1.1 Overview of the client company (National Archives) and its requirement The National Archive of Australia provide a service to technically upgrade the Archives website. The website of National Archive of Australia need to be transfer from CMS proprietary to common CMS that are available which include Open Source CMS. The website could collect user data that has contributed some features for photographic collection. The user would be able to upgrade the stories and website of their own by sharing their migrant experience. Requirement: The exiting website has to be redeveloped Software to be used are Common CMS that are open source Prototype for the website Content review testing of the website Final testing, revision and bugs fixes Handover the website Final documentation of master templates, style guides, guidelines for admin user and technical specification. 1.2 Definition of project governance plan and the scope of the document The plan of the project governance is to deliver a primary process which is the part of the project management process having the governance phase. The scope of the project is to redevelop the website, host and maintain the services for the website. The website has a photograph that showcase the Immigration Photographic Archive.
3GOVERNANCE PLAN The project has the ongoing support and the external host having a service level agreement. Based on the feedback of the user it will update and post changes that are implemented. It will delivertheAPIcompatibility,accessibility,andhosting,aestheticdesign,CMS,email notification, user login, navigation and search function. 1.3 Key objectives of the governance plan The documented governance plan has the primary objectives that has approve and specify actionable procedures to manage and administer the project that is given. Preparing an effective governance plan with the use of documentation and procedural templates. The key objectives of the governance plan are: 1.To empower flexible practices with stakeholders and design the website with quality deliverables 2.To redevelop the exiting website 3.To test and fix the bugs 4.To evaluate the performance 1.4 Identification of Project components/key stakeholders The key stakeholders of the steering committee are: Senior managers: responsible for segment representative of defined outcome. Analyst: monitor the progress of the project, assess the impact that are potential, view the feedback that are specify within the segment and improve through suggestion. Executivesponsor:deal with issues thatreach other consensus and bring some adjustment and changes.
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4GOVERNANCE PLAN 2. Governance framework and structure 2.1 Discussion on project’s policies and procedures in compliance with corporate governance Audit process is referred to as an important approach that is generally used by all the finance managers to design the project budget. With the successful development of the project budget the managers the company will be able to realize that whether the redevelopment of the website is beneficial or not. The aim of the project is to redesign the destination of the website for the National Archives Australia. For obtaining successful outcome from the improved website the feature those can be achieved include security, reliability, and flexibility and information availability. Proper rules and regulations will lead the project towards the concrete requirements of the companies. In order to reach the needs the national archives the company has to follow the below factors: Process defining and operation Availability of the information Process monitoring and operation Effective communication policy Compliance measures with the software tools 2.2 Project governance ensures alignment of project portfolios with organizational goals and strategy However before the development of any project for any business organization the main things on which the companies are to focus on include its security based on the general privacy
5GOVERNANCE PLAN policies. The procurement requests of the company are to redesign, host as well as maintenance of the services for the development of the website. It is also ideate that before the final implementation of the website besides the project plan and audit plan the organizational goals and strategies and the privacy policies are to be introduced. 2.3 Organizational and project structure chart for each organizations ClientProject Team National archives of Australia Senior manager Analyst Executive sponsor HR manager System developer Finance manager Facility manager Project manager Website tester Steering Committee: Explanation on influence of steering committee on project The role of the steering committee is to identify the potential risks, in addition to this, timelines monitoring, advice on the project budget, quality monitoring and strategy evaluation.
6GOVERNANCE PLAN 3. Project governance roles, responsibilities and delegation 3.1 Roles, responsibilities and delegations for the key people in the project team Name/TitleRoleResponsibilityDelegations William AndersonSenior managerTomonitorand controlthewebsite progressthathas beendevelopedfor the National Archives Medium level Henry MullerSenior executiveTimely checking the statusreportofthe project to make sure thattheredesignof thewebsitewillbe completedwithin estimated budget and time. Top level James AndrewsAnalystTheanalystis responsiblefor extract,anticipate constraints, organize, manage,verifyand translatethe requirements. Operating level
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7GOVERNANCE PLAN Explanation on the use of above table in governance report During the development of the governance report for national archives the above table is very helpful as it helps to define the roles and responsibility of each of the stakeholders associated to the project. 3.2 Negotiation of governance roles and responsibilities with project stakeholders In order to minimize the workload from the project stakeholders it is necessary for the project manager to divide and allocate the resources for different work package to successfully accomplish the tasks. However, with the help of performance evaluation the roles should be allotted for the individual stakeholders. 3.3 Example of project team member’s position description For this particular redevelopment of the website project the position or designation of the website developer is to consider all necessary factors those are necessary to evaluate an implement the website. Again maintenance of proper security and privacy policy, during operating the website is another role that must be played by the project manager. 3.4 Project Governance reporting requirements Name/ Initiator TitleReport Type Delivery Method FormatRecipientFrequency William Anderson Senior manager project progress report Conference and meeting Video conference Projectteam members Monthly Henry MullerSenior executive Status report MeetingVideo conference Project managerWeekly
8GOVERNANCE PLAN James Andrews AnalystReporton overrunning budgetand overrunning project timing Faceto face meeting ConferenceProjectmanager andfinance manager Monthly Explanation on the use of above table in governance report The developed above table shows the roles and responsibility of the project stakeholders for the successful completion of the project within estimated time and budget. Different communication ways are followed with proper frequency and delivery method to complete the website redesign process within time. 4. Risk and Issue Escalation Process 4.1Identificationofvariousrisksandissuesatvariousstagesofproject development During the development and even after the implementation of the developed and improved website, a project may face different risks those are needed to be critically analyzed and resolves accordingly. The risks identified with the project are as follows: Cost risks: Due to poor level of estimation of cost for the redevelopment and re improvement of the website of national Archives budget overrun may take place.
9GOVERNANCE PLAN Schedule risk: If the project exceeds the estimated time then the project cost may also exceed the estimated budget, which will lead the project towards failure. Explanation on how escalation works in this project Name/ Role Risk/ Issue reported Description/ Analysis TimingActionIssue status (open/close d) Lessons learned/Rais ed By Project manager Schedule overrun Due to addition of somecomponents, theprojectmay exceedthe estimatedtime phase Initiation phase Proper scheduling OpenProper development of schedule at theinitiation phase Finance manager Cost overrun Duetoexceeded schedulethecost for the project cost may also increase. Beforethe project planning phase Proper budget OpenFeasibility testing System developer Website security issues Someofthe websitesecurity factorsnot consideredbythe project managerat theproject development phase Project developme nt phase All website developme ntfeatures aretobe added. ClosedEncryption mechanism forsecuring the information
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10GOVERNANCE PLAN Explanation on the use of above table in governance report It is necessary for the project manager and other stakeholders to identify analysis and develop strategies for mitigating all the identified risks. 4.2 Example of project governance conflict Intra-organizational and inter-organizational conflicts are the main factors that may interrupt the success of the project. For example, if the project team members fail to maintain open communication during the project development phase then, during project governance internal conflicts may occur. 5. Project Management documentation 5.1 List of various project documents Business case for the project Statement of Work Project charter Project Management Plan Action log Risk register Status reports Budget plan Review of lessons learned 5.2 Project Management deliverables DeliverableRecipientsDelivery DateDelivery
11GOVERNANCE PLAN Method API CompatibilityDestination:Australia, Administrator, Users 15 July 2018Selection checklist Accessibility/compatibilityAustralianGovernment DigitalTransformation Office, Users 30 July 2018Selection Matrix Privacy,securityand intellectual property Users, Administrator10 August 2018Selection checklist HostingNationalArchivesof Australia (Customer) 25 August 2018Selection matrix Aesthetic designCustomer, Users30 August 2018Selection checklist Content Management systemCustomer20 September 2018Selection checklist Emailnotificationsto administrator Administrator10 October 2018Selection matrix Public user loginUsers25 October 2018Website design NavigationUsers, Administrator20 November 2018Website design Searching functionalityUsers12 December 2018Website design Update of fixes in “add yourUsers15 January 2019Website
12GOVERNANCE PLAN story” formdesign Showprocessofstory publishing Users25 January 2019Selection checklist Page for story displayUsers16 February 2019Selection matrix Display page for recordsUsers18 March 2019Website design Design of home page for the website Customer, Users15 April 2019Website design Explanation on the use of above table in governance report The above table helps to determine the outcomes that will be achieved from the project along with the time at which the specific activities related to the deliverables will be completed. The table as represents the recipients for whom the deliverable is intended for and the method by which the delivery will take place is also demonstrated. 5.3 Review and Endorsement process Project DocumentsReviewerApprover Businesscaseforthe project Business AnalystSponsor Statement of WorkProject ManagerSponsor and CEO Project charterProject ManagerSponsor Project Management PlanProject ManagerSteeringCommitteeand
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13GOVERNANCE PLAN Advisory Board Action logRisk ManagerSponsor Risk registerRisk ManagerProject Manager Status reportsProject ManagerCEO and Sponsor Budget planFinancial AnalystFinance Officer Review of lessons learnedProject ManagerSponsor and CEO Explanation on the use of above table in governance report The above table presents the essential documents that are required to be reviewed, approved and audit of compliance requirements. The table also helps to illustrate the responsible person for review and approval of the required project documents. 6. Funding sources and process The various funding sources from which the funding will be arranged for the project are mentioned as below: Publishers and Visitors: This source relates to the publishers who will make use of the website for making entry in the website along with the visitors who will be using the website to view records. Funds from Local and Government budgets: This source relates to support from localorgovernmentorganizationsasthecustomerforwhichwebsite redevelopment have to be carried out is also a governmental organization.
14GOVERNANCE PLAN PartnersandSponsors:ThissourcecomprisesofthepartnersofNational Archives of Australia and other sponsors who may find it profitable to invest in the project. The Executive sponsor will be responsible for gathering information regarding funding process specific to the project. 7. Impactofproject’sgovernance arrangementsonthe arrangementof project’s objectives The project’s governance arrangement help to achieve the desired outcomes as per the determined objectives of the project. The project’s governance arrangements have significance impact on the project’s objectives as there may be changes due to the implementation of governance procedures so that the project could be completed successfully.