Governance Plan for National Archives of Australia Project
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This governance plan outlines the policies, procedures, roles, and responsibilities for the National Archives of Australia project. It includes a risk and issue escalation process, project management documentation, and project deliverables.
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PART1 Governance Plan ATM ID:NAA RFT 2017/1058 Agency:National Archives of Australia Category:81110000 Computer services Template with guidelines Prepared by: [Please Fill Your Name] Position:Project Manager Date:26 June 2018 Version No: 1.0
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Versi on ChangesDateUpdated ByAuthorised by: (Name/Title) Approval signatures 1.0Designing of organizational structure 15/06/2 018 Project Manager James Thompson Petty Anderson Jacobs Williams Jeff Moody Explain the use of this type of table in a governance report This table is used to present the different versions of the governance report which depicts the changes that are implemented upon request of the stakeholders or to meet the desired objectives of the project. This table makes it easier for the audience to determine the changes that has been made in the latest governance report and the responsible persons for approving the changes in the report. DOCUMENT REVISION HISTORY
Explain the governance relationships for Administrative closure for the National Archives Project. The Administrative closure relates to closing of the project after reviewing the outcomes with the planned objectives. The process of administrative closure is initiated by the Project Manager after preparation of the closure documentation. The documentation comprises of the project deliverables for the customer as well as stakeholders and necessary administrative actions are taken for ensuring successful delivery of the project. Explain the “Distribution to the stakeholders” process for this project: The stakeholders that are associated with the project are National Archives, Public and suppliers. It is the responsibility of National Archives to safeguard the information provided by users about the photographic collection featured on the site. Potential supplier will be responsible for providing staffs and subcontractors to complete the project.
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Table of contents 1. Introduction4 2. Governance Framework and Structure5 3. Project Governance Roles and Responsibilities7 4. Risk and Issue escalation process9 5. Project Management Documentation11 6. High level stakeholder engagement process14 7. High level funding agreement14 1.Introduction 1.1 Overview of the client company (National Archives) and its requirement. National Archives of the Australia is the client for which this project to redevelop, host and maintain services for the website of Destination: Australia. The client company is responsible for preservation and storage of Commonwealth records as well as the archival resources of the Commonwealth. The requirements of the client company are listed as below: Redevelopment of existing website of Destination: Australia Open source software or Common use Content Management System (CMS) Prototype of the website and testing Final development of the website Final documentation for the website with technical specifications 1.2 Define project governance plan and the scope of the document. Project governance plan is a document that demonstrates the primary process for delivering the project and it is related to project management. This governance plan helps to identify the procedure that will be followed for managing the project and the responsible team members who will execute those activities. The scope of this document is related to the illustration of management procedures for governing and managing the project to achieve desired outcomes from the project. 1.3 The key objectives of the governance plan are: 1 To plan redesign, hosting as well as maintenance services for the Destination: Australia website 2 To develop website prototype and testing
3 To test the bugs and fixing them for proper development of the website 4 To manage the project properly with the help of governance policies and procedures 1.4 Identify Project components/ key stakeholders that makes up the steering committee and advising team. The key stakeholders that will make up the steering committee for the project are listed as below: Senior Manager – This stakeholder is associated as a representative of the client company to define the requirements and the deliverables that will be achieved from the project. System Analyst – This stakeholder is associated with the development related activities to ensure that the desired requirements are fulfilled by the project. Senior Executive – This stakeholder is involved in the project to manage the business related activities and define the business objectives related to the project. 2. Governance framework and structure 2.1 Discuss the project’s policies and procedures in compliance with corporate governance. Also, mention where project governance approach needs to be documented. (Audit process) Audit process is an essential approach that is usually used by finance experts to determine and develop budget for a project and it will be used by the Financial Analyst in context to this particular project. The successful development of the budget according to the policies and procedures of the organization will ensure compliance with corporate governance. The audit on the project budget will help to determine whether the project will be beneficial for the organization as per their goals and strategy. 2.2 Explain how the project governance ensures that project portfolios are aligned with organisational goals and strategy. Outline how the governance framework keeps the components on track and coordinated to achieve the common outcome for this project. What activities were undertake to ensure that all the project stakeholders had a common understanding of the project’s governance plan? Who approves this approach to stakeholder engagement? The implementation of suitable rules as well as regulations for leading the project towards successful delivery so that project portfolios are aligned with goals and strategy of the organization. The project governance is based on five different principles that is reporting, delegation and authority, objectives of the organization, assurance and decision making which ensures that project portfolios are aligned with goals and strategy of the organization. The governance framework provides a clear platform to determine the requirements suitably and fulfilling them by measuring the progress of project according to defined objectives. The activities that were undertaken for ensuring that all project stakeholders had a common understanding of the project’s governance plan are listed as below: Defining of the governance process and operations Gathering of available information for documentation Monitoring of processes and operations Maintaining effective communication
Measuring the compliance standards with the help of suitable methods and procedures The Senior Executive is responsible for approving this approach to stakeholder engagement so that desired outcomes can be achieved from the project. 2.3 Design an organisational and project structure chart for each of the organisations in the project. Highlight the people that you would include in a steering committee or advisory group for the project. Steering Committee: Explain how this steering committee would influence the project. The steering committee will have high influence on the project and it will ensure successful delivery of the project starting from initiation to closure phase. The steering committee comprises of various people with different skills and knowledge to manage the different activities required for the project. National Archives of Australia Destination: Australia Client Senior manager System Analyst HR Executive System developer Financial Analyst Procurement Manager Project Manager Tester Project Team
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3. Project governance roles, responsibilities and delegation. 3.1 This section explains the roles, responsibilities and delegations for the key people in the project team. Name/TitleRoleResponsibilityDelegations Diego WilliamsSenior managerThe senior manager of National Archives is responsible to check the progress of the project and control the project accordingly. Operating level Marco AndersonSenior level executiveThe role of the executive manager is to manage the committees with proper staff management and strategic business planning. Top most level Stephen LeeAnalystThe key responsibility of the business analyst is to address the business issues as well as insufficiencies those are interrupting the success of the project developed for the national archives. Medium level Explain the use of this type of table in a governance report The above table shows the key responsibility of the analyst, senior manager and senior executive. They are individually responsible to serve their job roles so that they can meet the objectives. Based upon delegations they should play their responsibilities to accomplish the project. In order to govern the project designed for National Archives, the work division among the employees and their roles and responsibilities to different work packages is required which become easier with the help of the above table.
3.2 Describe how these governance roles and responsibilities were negotiated with the project stakeholders. The stakeholders are responsible to perform specific roles at different times throughout the project lifecycle development phase. With the new products and services each tome the project stakeholders are either positively or negatively affected. Customers are the most important and valuable assets for the success of any project thus their feedbacks are to be considered for National Archives while developing the website development project. Their role specification will reduce the project complexity. 3.3 Provide an example of a project team member’s position description that includes the project’s delegated authorities. The senior manager, executives and analysts are responsible to check the progress of the project. Their role is to accomplish the redesign of the website project for National Archives within estimated time and budget considering all system security approaches. 3.4Project Governance reporting requirements. This section lists the report recipients and outlines the type, format and frequency of project reporting. Name/ Initiator TitleReport TypeDelivery MethodFormatRecipientFrequenc y Diego WilliamsSenior managerProject status reportFace to face meeting and conference TeleconferenceProject team membersWeekly Marco AndersonSenior executiveFinal project reportTeleconferenceTeleconferenceSenior managerMonthly Stephen LeeAnalystProgress reportFace to face meetings and teleconference TeleconferenceProject manager and other project team members Monthly Explain the use of this type of table in a governance report The reporting requirement is used by the project executive and the senior manager to specify their job roles and way through which the project manager should make the other project team members familiar to the project objectives and goal of the project.
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4 Risk and Issue Escalation Process 4.1 This section identifies various risks and issues involved at various stages of project development. Explain how escalation works in this project. Escalation helps to determine the risks associated with the project during the different phases, the various risks that has been identified in context to the National Archives project are: Governance risks: These kinds of risks can generate from board and management performance in regards with ethical approaches, stewardship community and reputation of the company. Operational risk: The origin of operation risks are poor implementation of project processes and different issues like procurement, distribution, production etc. Legal risks and external hazards: If the project manager fails to consider technical strategies then legal and different regulatory obligation, contract risks may arise. IdentificationPrioritizationAnalysisReporting Escalation N Y e s e s Resolution Closure Resolution
Name/RoleRisk/Issue reportedDescription/AnalysisTimingActionIssue status (open/clos ed) Lessons learned/Raised By Senior manager Speed of the Project progress Due to identification of some issues and additional project progress phases, the general progress speed of the project may interrupted Project initiation phase Proper project schedule ClosedAt the initiation phase the senior manager should develop the project schedule in such a way so that the project team member can complete the project within the estimated time. Audit managerOverrunning costWhen the budget of the project exceeds the estimation Initiation phaseDeveloping project budget ClosedFeasibility testing System developer Lack of system securityIf the system developer fails to consider all security aspects then, external attackers can easily hijack information from theserver. Development phase Encryption and associate firewall technologies are to be incorporate ClosedWith the help of the encryption technology and firewall the security level issues can be resolved Explain the use of this type of table in a governance report Risk management matrix is referred to as an important thing that must be considered for the successful development of the re-development of the website for national archives. With the help of the above table the risks, their impact and respective mitigation strategies can be developed.
4.2 Provide an example of project governance conflict and state how was it resolved? Also, provide an example of issue or risk that was escalated to the project steering committee for review and resolution. During the project progress period if intra organizational conflicts occur he with leadership and professional motivation the conflicts can be resolved or avoided. In addition to this, they should use open communication within the organization it will help them to share their point of views, innovation and creativities with others. 5 Project Management documentation 5.1 List the various project documents for review, approval and compliance audit. Business case of the project Work statement Charter for the project Plan for project management Issues/Action log Risk management plan Progress reports Budget documentation Lessons learnt 5.2 Project Management deliverables This section outlines project management deliverables in each phase of the project (theproject management deliverables (e.g. project schedule, communication plan, progress report, etc.)) Once the project management documents are submitted, they are reviewed and approved by the concerned authorities in the project team.
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DeliverableRecipientsDelivery DateDelivery Method Compatibility of API and AccessibilityDestination: Australia, Administrator, Users and Australian Government Digital Transformation Office 12 August 2018Selection Checklist and Matrix Security and PrivacyUsers and Administrator29 August 2018Selection Checklist Hosting of websiteNational Archives of Australia (Customer)20 September 2018Website Aesthetic design of the websiteCustomer and Users10 October 2018Website Email notifications for administratorsAdministrator30 October 2018Selection Checklist User login for public and easy navigationUsers20 November 2018Website Search facility and update of fixesUsers15 January 2019Website Page for displaying story and recordsUsers20 February 2019Website Home page design for the websiteUsers02 March 2019Website