Negotiation Activity: Personal Experience and Critical Analysis
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This report provides a critical analysis of the negotiation process and personal experience of negotiation activity. It discusses the importance of negotiation skills and fair agreements for successful outcomes.
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Negotiation Activity
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Table of Contents INTRODUCTION...........................................................................................................................1 MAIN BODY...................................................................................................................................1 Personal experience and reflection of the negotiation activity...................................................1 Critical analysis of the negotiation process...............................................................................2 CONCLUSION................................................................................................................................4 REFERENCES................................................................................................................................5
INTRODUCTION Negotiation activity is a process of settling the differences and avoiding disputes or arguments by reaching on some agreement by people. In any dispute, people try to understand each other perspective and the main aim is to achieve best possible result. Negotiation process refers as the procedure where several people argue against each other while putting their point of views. Negotiation planning is the method where individuals come to a conclusion through compromising in order to accomplish better outcomes(Chesbrough, Lettl and Ritter, 2018). In the following report critical analysis and evaluation of negotiation process has been done. MAIN BODY Personal experience and reflection of the negotiation activity From the negotiation activity done by us in the teams of two I have evaluated it is the best way to settle down arguments and reach to some agreement which could benefit both parties. In the negotiation activity our teacher divided us in two team where one group of members was buyers and other one was supplier. Both parties negotiate on various factors such as price, quality and quantity of products which were considered for purchase, procurement policies, contractual obligations as well as for contract termination clauses in the business(Moschou, 2020). In our negotiation activity I was in the buyers team in which I have to put arguments in the favour of buyers which could benefit us in getting bets results. In terms of purchasing a product, as a team we have to negotiate with supplier for its price, quality and quantity. As a buyer I targeted the price to ground tackle the bargaining range which means that I suggested a price on which we want to buy their product. When the supplier team does not agreed on price we offered they put forward their budget. After which both of our team argued and we decided to leave the entire conversation and not to buy their product. When the supplier observed that we will not the accept the price offered by them, they quote a settlement price which was between the amount of both parties. Both parties agreed on that price after which we move forward to procurement policies. Procurement is a procedure of obtaining raw material required to make a finished good (Buhmann, Paßmann and Fieseler, 2020). I asked the procurement team of suppliers about what are their main targets and how will they meet our expectations or demands. We as a buyers evaluated the quotes provided by suppliers and negotiate on contract. At this phase we put 1
forward our conditions that suppliers should follow such as they must provide best quality materials, supply quantity demanded by us on time and many more. We also negotiate on the contract policies which is a legal method of agreeing on term and conditions by both parties. We both negotiate on various factors such as on the basis of the demands should always be fulfilled by suppliers, quality of products must be good and others which could benefit both of us. We also offered some return present to supplier team which could make their experience delightful while working with us. But we also put forward conditions such as if the required demands will not be fulfilled by them than we will terminate the contract with them. In this negotiation activity I observed that this process could be considered as best approach to enhance the business between both parties. I have also estimates that if the negotiation process has not be done in calmly way it could lead to more conflicts between parties. A person must possess good negotiation skills in order to get the outcome in his or her favour. From this activity I have improved my negotiation skills and got the knowledge about what factors are required while doing business with others. I also developed high patience level within myself while communicating and putting forward my opinions. Now I focus on listening more to others persuasion so that I can put my negotiation objectives in front of them in order to get results in my favour. I have also evaluated that if the negotiation process has not been done in proper way than it could lead to more conflicts and people could end up on bad terms. In my opinion during the negotiation process one must put froward all the terms and conditions effectively so that other party could analyse as well as make their policies according to that. I have also experienced that from this activity that both parties are important and consent of both business authorities also matters. Critical analysis of the negotiation process Negotiation process is very important for business in order to get best possible outcomes which could benefit both buyers and business parties. It plays a vital role in developing confidence in an individual as they will start believing that they can bring profit to companies (Graben, Cameron and Morales, 2019). Negotiation process develops a feeling of self-esteem in people as they can understand what are they doing and what could be the possible outcomes of negotiating with others. One of the benefit that negotiation process have is that other than two parties no third party get involves in conversation and both teams get privacy to discuss their terms and conditions. It also provide them a freedom to put forward their opinions, objectives, 2
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conditions and other perspectives. It gives them freedom to set their agendas according to their choices which could benefit both of them and the objective of negotiation process could be achieved by them. It also ensures that consent of both parties has been taken into consideration and no other party will damage the contract by using power. It helps both clients to resolve their conflicts by listening each other concerns and point of views which helps them in reaching to best conclusion(Lakos, 2019). The process also provide them safe and comfortable environment where they could share their conditions and no body can impose their opinions on them. Good negotiation process helps in improving relationship between people which could further lead to more business opportunities for both of them. Negotiation process could also lead to some disadvantages if the procedure is not done properly and effectively. One of the issues that parties could face while negotiating is that one party might try to overpower the other one in order to take business deal in their control. This might result into more conflicts and unfair agreements. Another disadvantage that negotiation process could gave is that it could lead to unequal agreements which means that one party might not like the resulted outcome. The conflicts or disagreements between both parties could sometimes results to an impasse. Impasse is defined as a situation where both parties are not able to come at certain conclusion or agreements which could result into standstill in their discussion and can not move forward any longer(Rothfuß and et. al., 2020). This situation could develop a tensed situation and frustration among people as they can not see any possible outcomes. The parties may try to walk out from negotiation process if they do not achieved any settlement and see that no other fruitful discussion can occur between them. This could results in bitter relationship between both parties which could impact their business in future. Bot parties could also cancel or terminate the contract or sometimes one party could lose the confidence in the negotiation process. It could be evaluated that negotiation process helps in gaining outcomes which could benefit bot parties. It is very essential to consider that negotiation process must be done in calm and positive way so that both parties could get what they want. The conflicts or disagreements must be solved by both parties by fair agreements and no other party should try to overpower the other one. In negotiation process both parties must discuss all the contractual obligations and procurement policies in order to achieve successful outcomes as well as to ensure that no problems will arise in future while doing business(Richman, White and Wilkinson, 2019). 3
CONCLUSION From the above discussion it has been concluded that negotiation activity plays a crucial role in student or nay person's lives as it helps in building self-confidence in themselves. They get the confidence of presenting their opinions or ideas in front of people without any hesitation which helps them in their career growth along with providing them best outcomes in their favour. Negotiatingwith others in healthyway provide peoplean opportunityto build a better relationship with them and unhealthy negotiation could lead to more conflicts. From the above report it has also been examined that for a fair negotiation process both parties must be given equal chance to represent themselves and should discuss all term along with conditions for a successful negotiation process. In the end, it could be said that people must develop good negotiation skills within themselves for their personal and professional growth. 4
REFERENCES Books and Journals Buhmann,A.,Paßmann,J.andFieseler,C.,2020.Managingalgorithmicaccountability: Balancing reputational concerns, engagement strategies, and the potential of rational discourse.Journal of Business Ethics,163(2), pp.265-280. Chesbrough, H., Lettl, C. and Ritter, T., 2018. Value creation and value capture in open innovation.Journal of Product Innovation Management,35(6), pp.930-938. Graben, S., Cameron, A. and Morales, S., 2019. Gender Impact Analysis of Impact Benefit Agreements: Representation Clauses UNDRIP.Available at SSRN 3339404. Lakos, A., 2019.International negotiations: A bibliography. Routledge. Moschou, E., 2020. Negotiation Behaviors and Styles, their effectiveness and their applicability in commercial Mediation. Richman,R.,White,O.F.andWilkinson,M.H.,2019.Intergovernmentalmediation: Negotiations in local government disputes. Routledge. Rothfuß, S. and et. al., 2020. Adaptive Negotiation Model for Human-Machine Interaction on Decision Level.IFAC-PapersOnLine,53(2), pp.10174-10181. 5