BSBLDR402 Lead Effective Workplace Relationships

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NEW LEADER
Assessment Kit
BSBLDR401 Communicate effectively as a workplace
leader
BSBLDR402 Lead effective workplace relationships
BSBLDR403 Lead team effectiveness

Copyright 2019
Australian Institute of Management Education and Training
All rights reserved
Version: 2.1
Date Modified: 16/12/2019
No part of this publication may be reproduced, stored in a retrieval system or
transmitted in any form or by any means, electronic, mechanical, photocopying,
recording or otherwise without the prior written permission of Australian Institute
of Management Education and Training.
Disclaimer:
AIM does not invite reliance upon, nor accept responsibility for, the information it
provides. AIM makes every effort to provide a high quality service. However,
neither AIM, nor the providers of data, gives any guarantees, undertakings or
warranties concerning the accuracy, completeness or up-to-date nature of the
information provided. Users should confirm information from another source if it
is of sufficient importance for them to do so.
www.aim.com.au
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New Leader: Assessment Kit
CONTENTS
ASSESSMENT INFORMATION.............................................................4
Competencies Being Assessed......................................................................4
Assessment Process...................................................................................... 5
Progress Checklist......................................................................................... 6
ASSESSMENT COVERSHEET..............................................................7
Leader/Manager Support and Communication..............................................8
ASSESSMENT REQUIREMENTS..........................................................9
Knowledge Questions.................................................................................... 9
Tasks........................................................................................................... 12
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New Leader: Assessment Kit
Assessment Information
Competencies Being Assessed
New Leader has been aligned against the following units of competency from the
Business Services Training Package:
BSBLDR401 Communicate effectively as a workplace leader
1. Identify context for communication
2. Clarify message and engage communication
3. Take follow-up actions
For a full view of this unit of competency please visit:
https://training.gov.au/Training/Details/BSBLDR401
BSBLDR402 Lead effective workplace relationships
1. Collect, analyse and communicate information and ideas
2. Develop trust and confidence as a leader
3. Develop and maintain networks and relationships
4. Manage difficulties into positive outcomes
For a full view of this unit of competency please visit:
https://training.gov.au/Training/Details/BSBLDR402
BSBLDR403 Lead team effectiveness
1. Plan to achieve team outcomes
2. Lead Team to develop team cohesion
3. Participate in and facilitate work team
4. Liaise with management
For a full view of this unit of competency please visit:
https://training.gov.au/Training/Details/BSBLDR403
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New Leader: Assessment Kit
Assessment Process
The assessment is designed to help you gather evidence of your competence
against the requirements of the unit of competency (as outlined above) while
applying your learning in the workplace. Your evidence may take a variety of
forms and must be:
 Authentic – your own work
 Valid – related to the competency
 Sufficient – appropriate quantity and quality
 Current – recent proof of your skills and knowledge
When should I submit this assessment?
The recommended timeframe for completing your assessment is within twelve
weeks of undertaking training. Please advise if you anticipate needing more time
so that your records can be updated.
Use this assessment kit to complete your responses to the assessment, attaching
additional evidence and documentation as appropriate. Please ensure all
additional documents are clearly labelled so that your assessor understands the
relevance to specific parts of the assessment.
Assessment Submission and Feedback
Submit your assessment online via
myAIM. Once submitted, your assessment will
be assessed and feedback returned to you via
myAIM.
Upon completion of all the assessment requirements you will receive an overall
assessment of ‘Competent’ or ‘Not Yet Competent’ for the unit of competency.
If further work is required to achieve an assessment of ‘Competent’, you will be
given one (1) opportunity to resubmit your work.
Upon successful completion and being deemed competent, you will be eligible for
a Statement of Attainment. If you are enrolled in a full qualification, you will be
issued with a Certificate and Transcript upon successful completion of all of your
units.
Video evidence
You may be required to submit video evidence for part of this assessment. Ideally
you will upload your video evidence to YouTube (as a private link) and supply the
link to your assessor.
Seek permission from any participants that are involved and ensure they are
aware of the purpose of the video, i.e. to assess your competence in a task.
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New Leader: Assessment Kit
Technical tools for completing this assessment
To complete this assessment you need access to a computer with internet and
word processing and spreadsheet software, plus other relevant programs to
develop documentation as required.
You will also need a smart phone or other audio/video recording device.
Progress Checklist
Complete? Item
Read and ensure you understand the AIM Student Handbook.
Particularly in terms of your rights and responsibilities. Access
the Student Handbook on the AIM website.
Read the assessment information, particularly the competency
being assessed
Complete the cover sheet
Plan your leader/manager support communications
Answer the knowledge questions within this assessment kit
Complete the tasks within this assessment kit
Compile your complete submission, ensuring that all additional
documents and attachments are appropriately labelled. Also
ensure any media submissions such as video and audio are
prepared.
Save this assessment document with the following
name:
Surname_firstname_AK_NewLeader
Save additional documents with the following name:
Surname_firstname_ AK_NewLeader_tasknumber_documenttype
For example:
Smith_Jane_ AK_NewLeader_Task2
Submit your assessment on
myAIM
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New Leader: Assessment Kit
Assessment Coversheet
Program title: New Leader
Units of competency:
BSBLDR401 Communicate effectively as a workplace leader
BSBLDR402 Lead effective workplace relationships
BSBLDR403 Lead team effectiveness
Program date:
Name: Email:
Your Postal Address:
Telephone: Mobile:
Organisation:
A brief description of your organisation:
A brief description of your
team/department:
A brief description of your role:
Declaration:
o I have read and understand the information contained within the Student
Handbook
o All responses and evidence submitted here are my own work and contain no
material written by another person, except where due reference is made
o I understand that the Australian Institute of Management Education and Training
will retain information relating to my assessment and not disclose it to third
parties without my permission, with the exception of my employer on request
(where my employer is financing my course) and AIM service providers (such as
my assessor) acting in confidence on my behalf.
This declaration can be signed electronically by Candidates (your name typed in full).
Candidate Signature: Date:
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