This article discusses the process of new product development and the factors that affect it. It explores market-related factors, product-related factors, and technological advancements. It also provides insights into pricing strategies and marketing activities. The case study focuses on Huawei Technologies Co. Ltd.
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Running head: NEW PRODUCT DEVELOPMENT STRATEGIES NEW PRODUCT DEVELOPMENT STRATEGIES Name of the Student Name of the University Author Note
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1NEW PRODUCT DEVELOPMENT STRATEGIES Table of Contents 1. Introduction................................................................................................................2 2. New Product Development........................................................................................2 3. Factors that affect new product development framework..........................................3 4. Product related factors................................................................................................3 4.1 Pricing of the products.........................................................................................3 4.1.1 Pricing of the products offered by the company...........................................4 4.2 Technological advancement of the products........................................................5 4.2.1 Technological advancement of new products offered by Huawei................6 5. Market related factors................................................................................................7 5.1 Marketing activities..............................................................................................7 5.1.1 Marketing activities implemented by Huawei..............................................8 5.2 Levels of competitiveness in the market..............................................................9 5.2.1 Market competitiveness of Huawei.............................................................10 6. Critical success factors and issues related to the company......................................11 6.1 Strengths.............................................................................................................11 6.2 Weaknesses........................................................................................................11 7. Recommendations....................................................................................................12 8. Conclusion................................................................................................................12 9. References................................................................................................................13
2NEW PRODUCT DEVELOPMENT STRATEGIES 1. Introduction Huawei Technologies Co. Ltd. is a Chinese multinational organization that operates in the consumer electronicor telecommunication based industry. The headquarter of the organization is located in Shenzhen, Guangdong, China. The organization was established in the year 1987 by Ren Zhengfei, who was a People’s Liberation Army Officer. The operations of Huawei were mainly focussed on the development of phone switches. The organization has further expanded the operations in formation of telecommunication based networks that provide consulting and operational services as well as equipment to the enterprises that operate in and outside of China. 2. New Product Development As discussed by Açıkgöz, Günsel, Kuzey and Seçgin (2016), the process of new product development is mainly built on the ways by which a service or product based concept is introduced in the market. The process mainly sets out the series of steps that the new products have to go through. The steps mainly include, the generation of the idea and the concept that further ends with introduction of the product to a suitable market. The eight stages that are a part of the new product development method include, idea generation, idea evaluation,strategicanalysis,testingandproductdevelopment,markettesting, commercialisation and product launch (Adler, Pittz & Meredith, 2016). The process of the development of new products is thereby built on the methods by which the diverse steps are performed by the management and the employees of the organization. The most important aspect of new product development is the design of the products. The products that are developed as a part of the new product development process can be tangible and intangible as well. The needs and demands are considered and analysed in a detailed manner for the purpose of effective product development (Bai, Feng, Yue & Feng, 2017).
3NEW PRODUCT DEVELOPMENT STRATEGIES 3. Factors that affect new product development framework 4. Product related factors 4.1 Pricing of the products The pricing strategy is considered to be an important part of the entire process based on new product development. The major objective related to the development of pricing strategy is based on the ways by which the cost based on manufacture of the products can be covered with the help of prices that have been set. The percentage based on desired profitability levels are added to cost based on product development in order to determine the sale based price of the products. The pricing strategies that are applied by the firms are mainly built on the market value that can be developed for the products (Bashir, Papamichail & Malik, 2017). The perceived value of new products being developed by the company by the customers is a major factor that is considered for the purpose of effective product development. Pricing can be considered to be a significant parameter that can be applied by the firms in order to develop and launch the new products. Ineffective pricing strategy implementation can further cause huge levels of losses in the process of product development Market related factors Marketing activities. Market attractiveness. Product related factors Technological advancement. Pricing Technological factors Successful product development Commercial viability
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4NEW PRODUCT DEVELOPMENT STRATEGIES (Chang, 2017). The organization needs to keep in mind the total costs that were involved in the development of the products before it is able to decide the price of the new products that are being offered to the customers. The customer needs and demands are also able to play a significant role in the ways by which prices of the products can be decided (Chen, Wang, Huang & Shen, 2016). The achievement of new product development process is based on some major factors that include, support provided by the top management, technology implement, new product development teams, new product development strategies, new product development speed, new product development process, market orientation and knowledge management. The factors related to effective development of new products have an impact on the ways by which the prices of the products can be decided in an effective manner (Cui & Wu, 2016). 4.1.1 Pricing of the products offered by the company The process of new product development is considered to be a significant part of the processes of Huawei in the highly competitive technology industry. The pricing strategy that is currently being used by the organization has been able to play an important part in the growth of its operations. The competitive pricing strategy has been used by Huawei in order to offer the products to customers. The organization aims at obtaining data based on the prices that are set for the products offered by its competitors in order to decide the prices of the products that it wishes to provide (Du, Yalcinkaya & Bstieler, 2016). The costs of growth of the products are taken into consideration by Huawei before it aims at offering new products and deciding the prices. The prices of the new products offered by Huawei are set at higher rates in comparison to its competitors in the market. The major reason behind the implementation of higher prices of the products is based on the features that are offered by the products of Huawei (Echeveste, Rozenfeld & Fettermann, 2017). The strategy of bundle pricing has also been implemented by Huawei in order to sell a bundle of products at lower
5NEW PRODUCT DEVELOPMENT STRATEGIES prices in comparison to the individual items. The new products that are developed by Huawei are offered at a base price that increases with the increase in number of accessories that are purchased along with it. The most important part of the pricing approach that has been applied by Huawei is based on the differences that exist in the online prices of same products (Eisend, Evanschitzky & Gilliland, 2016). The company aims at including the costs based on delivery of the products within the online prices in order to decide the prices of new products. The prices that are set for the final products of Huawei are set with respect to the costs that are related to the channel members, the wholesalers and the retailers. The costs related to these aspects are considered to be important factors that are considered in order to offer the products to the customers (Eling, Griffin & Langerak, 2016). 4.2 Technological advancement of the products The process of new product development is also based on the proper implementation of new technologies in order to satisfy the requirements of customers. The changes that are continuously taking place in the external environment have an impact on the methods by which new products are provided to the consumers. The implementation of advanced technologies is able to play the most important role in the ways by which new products can be launched in the market. The new technology implementation is also able to increase the value of the products in the industry and for the customers as well (Kim, Shin & Min, 2016). The company aims at capitalising the new opportunities in order to face the increasing stages of competition in the market. The transformation and effective implementation of the new technologies is able to play a crucial role in the methods by which the products can be developed. The application of new technologies in the products are also able to provide a competitive edge to the organizations. Technological advancement is also able to play a major part in the methods by which an organization is able to develop a distinguished position in the industry (Kiss & Barr, 2017). The high technology based innovation life cycle
6NEW PRODUCT DEVELOPMENT STRATEGIES is considered to be an important part of the ways by which the organizations are able to continue the new product development process. Technology and innovation are considered to be the most important part of the operations that are performed by the organizations in the industry (Lee, John, Fong & Bao, 2018). The process of change adoption is able to play a crucial role in the methods by which new products are development. The changes can be implemented effectively within an organization with the support that is provided by the new and improved technologies that are an integral part of the new products (Mauerhoefer, Strese & Brettel, 2017). 4.2.1 Technological advancement of new products offered by Huawei The three major domains that are considered to be an important part of the operations of Huawei include, intelligent computing, fully-connected networks and innovation in the devices. The products of Huawei have gained high levels of popularity in the industry for the high technology based products that are provided to the customers. The major aim of the organization has always been to support the levels of digital transformation process with the help of advanced products that are offered to the consumers (Morgan, Anokhin, Song & Chistyakova, 2019). The commitment of the company is towards the translation of the leading technologies into competitive and better products that are based on solutions to different needs of the consumers. Huawei has aimed at challenging the major organizations like, Samsung and Apple with the help of new products that are developed with respect to highly effective technologies. The most important factor that has helped the organization to distinguishitselffromtheothersintheindustrywiththehelpofnewtechnology implementation in an effective manner (Moskowitz & Huang, 2017). The newly launched products of the organization have been developed under the name of Mate 10 series. The technologies that have been implemented in the new products mainly include, screens, batteries and the high-end based cameras as well. Huawei has been able to gain its position as
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7NEW PRODUCT DEVELOPMENT STRATEGIES the third largest mobile manufacturing organization in the world with the help of different hightechnologybasedproductsthatareofferedtothecustomers.Thetechnological advancement of the products has been able to affect the methods by which Huawei has been able to develop its place in the smartphone market (Najafi-Tavani, Najafi-Tavani, Naudé, Oghazi & Zeynaloo, 2018). The most significant feature that is helpful in distinguishing the Mate series based products from the other products offered by Huawei is based on the quality of cameras. Artificial intelligence has also been considered to be a key aspect that is able to develop a major shift in the proper implementation of technologies in the products that are offered to the customers (Pinheiro et al., 2019). The major aim behind the implementation of modern technologies in the products is based on the ways by which diverse types of needs of the consumers can be satisfied in an effective manner. The entire ecosystem based on the operations of smartphone based industry has affected the methods by which companies are able to maintain their operations in the smartphone industry (Restuccia, de Brentani, Legoux & Ouellet, 2016). 5. Market related factors 5.1 Marketing activities The proper diversification of target market is possible with the help of appropriate development of the new products. The major goal behind the development of new products is based on the expansion of the organization into the new market segments. The development of an effective marketing strategy is considered to be a major factor that is considered after the proper development of new products. The marketing strategy needs to strengthen the different touchpoints that are a part of the products offered by the organization after implementation of new product development process (Rodrigues, Pigosso & McAloone, 2016). The personalized target market is considered to be a significant aspect that is able to
8NEW PRODUCT DEVELOPMENT STRATEGIES affect the marketing strategies that have been implemented by the organizations. The customer experience that has been provided by the company is considered to be a key aspect that helps in the development of an effective marketing strategy. After the development of new products, the formation of a major product marketing based strategy helps the company to gain interest of customers (Salari & Bhuiyan, 2018). The marketing strategy of the products are considered to be a significant part of the entire process of new product development strategy of modern organizations. The organizations thereby need to allocate enough amounts of funds to different aspects of the NPD strategy in order to gain success in the respective industries. The ways by which a company is able to reach the customers within a short period of time is based on development of proper marketing segments (Schützer, Rodrigues, Bertazzi, Durão & Zancul, 2017). The strategy of product marketing can be implemented in the early phases of product development process in order to ensure that the customers can be well aware of the products that will be developed by the organization. The customeranalysisprocessthatisimplementedbytheorganizationishelpfulinthe development of proper marketing strategies (Shin, Im, Oh & Kim, 2017). 5.1.1 Marketing activities implemented by Huawei The differentiated targeting based strategy has been used by Huawei in order to serve the various segments of the consumers in an effective manner. Huawei has been able to use the value based and user advantage based positioning related strategies that depends on products that are offered to the consumers. The marketing strategy that has been implemented by Huawei for the purpose of evolving or offering new products is able to provide a major position to the organization in the industry (Tai, 2017). Above the line and below the line promotion based approaches have been implemented by Huawei in order to increase the levels of awareness based on the products that are offered to the consumers. The new products of Huawei are promoted to the customers in such a way that helps the organization
9NEW PRODUCT DEVELOPMENT STRATEGIES to define the unique selling propositions or USPs of the products that are provided to them (Thomé, Scavarda, Ceryno & Remmen, 2016). The message content is crafted and evaluated based on the messages that the company wishes to deliver to the customers. Promotional strategies like the high profile based advertising strategies and direct selling process are able to push the sales and levels of profitability of the organization as well. Information based on the target market of the organization can be collected in such a manner that is able to provide backing to Huawei in order to develop the new product development based marketing strategies (Schützer, Rodrigues, Bertazzi, Durão & Zancul, 2017). The promotional options of the organization will be taken into consideration in order to develop the strategies that are implemented in different processes. The formation of marketing mix based strategies in an effective manner is mainly dependent on the knowledge that Huawei has on potential customers. The different strategies are considered to be highly effective for the organization in order to identify various segments or customer profiles (Najafi-Tavani, Najafi-Tavani, Naudé, Oghazi & Zeynaloo, 2018). The differentiation related competitive advantage based strategy in order to introduce the new products in the industry. The premium positioning of the products in the market is considered to be a significant aspect that is able to influence the processes of the organization in a huge way (Morgan, Anokhin, Song & Chistyakova, 2019). 5.2 Levels of competitiveness in the market The organizations can face major levels of competition built on the methods by which newproductsaredevelopedbythemodernorganizations.Thethreemajortypesof competitorsoftheorganizationsintheindustryinclude,directcompetitors,indirect competitors and phantom competitors (Restuccia, de Brentani, Legoux & Ouellet, 2016). The organizations need to face high levels of competition based on the implementation of proper product management process. The new products that are offered by the organization have to compete with the existing products that are already fulfilling the demands and needs of the
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10NEW PRODUCT DEVELOPMENT STRATEGIES consumers (Chen, Wang, Huang & Shen, 2016). The competitors of the organizations that are a part of the same industry are able to influence the methods by which new products are able to attract the customers in an effective manner. The direct as well as indirect competitors of the organization need to be considered in the process of effective product development based process in the competitive industries (Eling, Griffin & Langerak, 2016). 5.2.1 Market competitiveness of Huawei The levels of competitiveness in the smartphone industry are high and Huawei is able to develop the products in such a manner that is able to provide a major position in the industry. Around 500 Chinese smartphone based brands have been able to develop a highly competitive environment in the smartphone industry for Huawei. The smartphone based brand has been able to grow its place in the industry with the help of suitable products that are formed. The industry needs to consolidate around different types of players in order to develop an environment that is able to attract different types of consumers from different parts of the world (Mauerhoefer, Strese & Brettel, 2017). The competition that is faced by Huawei is built on the methods by which diverse products are developed by the organization in the smartphone industry. The proper development of new products is considered to be a major factor that helps in the formation of a major position of the organization in the industry. Huawei has been developing new products on a continuous basis in order to maintain its competitive position in the smartphone industry. The most significant part of the operations of Huawei is based on the ways by which diverse objectives can be met with the help of effective operations (Bai, Feng, Yue & Feng, 2017). The operations and levels of profitability of Huawei have been influenced in a positive manner by the different activities that have been performed in the industry. Samsung and Apple are considered to be major competitors of Huawei in the smartphone industry. The organization thereby needs to provide tough competition in order to uphold its competitive place in the industry. The growth of
11NEW PRODUCT DEVELOPMENT STRATEGIES Huawei is mainly based on the ways by which it can develop new and improved products in order to satisfy the demands of the customers in an effective manner (Morgan, Anokhin, Song & Chistyakova, 2019). 6. Critical success factors and issues related to the company 6.1 Strengths The new product development based approaches that have been implemented by Huawei have proved to be highly useful for the processes of the company in the smartphone industry. The distribution based channels that have been implemented by the company are considered to be the most important part of the operations related to development of the new products. The financial position that has been formed by the organization is also considered to be an important aspect that acts as a major strength for the purpose of effective product development (Du, Yalcinkaya & Bstieler, 2016). Diversity and levels of skills are high in the workforcethathasbeendevelopedbyHuawei.Theorganizationhasimplemented automation in different stages of the product development method in order to maintain the operations in an effective manner. The innovative teams that have been developed by Huawei has played an important role in the methods by which it can enter the new markets (Cui & Wu, 2016). 6.2 Weaknesses The spending on research and development that has been made by Huawei is lower in comparison to its competitors in the industry. The growth of new products is considered to be an aspect related to the introduction of new products. The proper development of new products is an important part of the ways by which research and development facilities can be used (Kim, Shin & Min, 2016). The turnover rates of employees in Huawei are high and are able to influence the methods by which the company is able to continue the process of
12NEW PRODUCT DEVELOPMENT STRATEGIES product development. The company can face rivalry in the market with the support of appropriate development of new products with the implementation of effective research and development based activities along with a skilled workforce (Schützer, Rodrigues, Bertazzi, Durão & Zancul, 2017). 7. Recommendations The major recommendations that can be provided to Huawei in order to maintain the future processes include, Development of highly efficient research and development facilities in order to analyse the new product development based activities in an effective manner. The rates of staff turnover in the organization needs to be reduced so that the organization can be successful in maintaining the product development based strategies in an effective manner. 8. Conclusion The report can be settled by asserting that the method of new product development is considered to be highly efficient for the ways by which the organization can uphold its place in the industry. Huawei has implemented strategies in order to maintain the organizational strategies in order to develop new products built on therequirements and preferences of the consumers. The organization however faced major problems based on the research and development activities and the rates of staff turnover as well. The staff turnover rates are also considered to be important factors that have hindered the processes and developments.
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13NEW PRODUCT DEVELOPMENT STRATEGIES 9. References Açıkgöz, A., Günsel, A., Kuzey, C., & Seçgin, G. (2016). Functional diversity, absorptive capability and product success: The moderating role of project complexity in new product development teams.Creativity and Innovation Management,25(1), 90-109. Adler, T. R., Pittz, T. G., & Meredith, J. (2016). An analysis of risk sharing in strategic R&D andnewproductdevelopmentprojects.InternationalJournalofProject Management,34(6), 914-922. Bai, W., Feng, Y., Yue, Y., & Feng, L. (2017). Organizational structure, cross-functional integrationandperformanceofnewproductdevelopmentteam.Procedia Engineering,174, 621-629. Bashir, N., Papamichail, K. N., & Malik, K. (2017). Use of social media applications for supportingnewproductdevelopmentprocessesinmultinational corporations.Technological Forecasting and Social Change,120, 176-183. Chang, C. H. (2017). Enhancing new product development performance from adaptive ability and relationship learning: the mediation role of resource integration.Total Quality Management & Business Excellence,28(1-2), 62-75. Chen, K. H., Wang, C. H., Huang, S. Z., & Shen, G. C. (2016). Service innovation and new productperformance:Theinfluenceofmarket-linkingcapabilitiesandmarket turbulence.International Journal of Production Economics,172, 54-64. Cui, A. S., & Wu, F. (2016). Utilizing customer knowledge in innovation: antecedents and impactofcustomerinvolvementonnewproductperformance.Journalofthe academy of marketing science,44(4), 516-538.
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