Impact of Waiting Time on Quality Services in NHS

Inquiry Based Learning

Contents
INTRODUCTION...........................................................................................................................1
Literature Review............................................................................................................................3
Theme 1: Understanding about the concept of waiting time in care services.............................3
Theme 2: Analyse the waiting time level in NHS and its impact over quality services towards
needy people................................................................................................................................3
Theme 3: Analyse the ways that will help to reduce waiting time in providence of effective
care services.................................................................................................................................3
Methodology....................................................................................................................................5
Results and Discussions...................................................................................................................7
Discussion........................................................................................................................................9
CONCLUSION..............................................................................................................................11
RECOMMENDATION.................................................................................................................11
REFERENCES..............................................................................................................................12

INTRODUCTION
Timely care is important for safeguarding the health of all people lives in society. This will
help prevent the cause of serious disease that must be life threatening in future. It is the duty
upon all care homes that they must attend all the patients timely according to the nature of issues.
This approach has large number of importances like trust of patients upon services, optimum
safety of patient’s health, high public image, fulfilment of society needs, adherence of
government standards etc. All the care homes irrespective of the nature and size of services
required to adhere or implement this system (Appleby, 2017).
This contributes in future as improved level of care services where everyone recovered with
rapid rate. The issue of timely care is basically arising within big hospitals and care homes where
large number of public reaches for treatment. The main reason this time consumption is ratio of
medical professional availability against the number of people live in society. This would be the
reason that after having the support of large number of employees, staff and medical
professionals the level of waiting time in NHS is high. This has negative impact over perception
of patients where they negatively judge the current services of institution. The main aim of this
report is to analyse waiting time and its impact upon quality care services to needy people
(Baker, 2018).
The aspects cover in report includes Literature review, methodology, results and discussions
and conclusion & recommendations for the purpose of ascertaining effective amount of data and
information upon topic of waiting time in NHS.
Aim: To analyse the impact of waiting time on quality services towards the needy people of
society. A case study on NHS.
Research Objectives
 To understand about the concept of waiting time in care services.
 To analyse the waiting time level in NHS and its impact over quality services towards
needy people.
 To analyse the ways that will help to reduce waiting time in providence of effective care
services.
Research Questions
 What do you mean by the concept of waiting time in care services?
1

 What level of waiting time exists in NHS and its impact over quality services towards
needy people?
 What will be the ways to reduce the waiting time level within NHS?
2