This report discusses Nike's implementation of global supply chain management to maximize profits and minimize wastages. It highlights recommendations for procurement changes, supplier selection, and managing suppliers and development. The focus is on Nike's strategy for sourcing from Africa and expanding its distribution networks.
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NIKE GLOBAL SUPPLY CHAIN MANAGEMENT 1
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Abstract Nike implements global supply chain management in order to maximize its profits and minimize wastages. Nike is an American multinational that is engaged in designing, development, manufacturing and worldwide marketing of footwear, equipment, apparel, accessories, and services. This report highlighted some of the recommendations that Nike needs to apply in its global supply chain management strategy. Nike will adopt the necessary procurement changes in order to achieve the recommendations provided in the supply chain analysis. Procurement for Nike involves the process of acquiring raw materials, products, its components and other necessary resources from suppliers in order to achieve the operation. Nike is a large company having a tie-up with various suppliers. Suppliers of the Company include vendors, preferred partners, and preferred suppliers. Nike has a demanding supplier selection process that is used to select the best supplier in the region. In order to select a supplier for the Company, it adopts an appropriate selection criterion that process supplier capability and aims at enhancing quality with a focus on reduced costs. Sourcing from global suppliers means the organization can improve its products and services by hiring prospective suppliers beyond national borders. The process of buying from global suppliers can be categorized under sourcing and procurement. It can be concluded by advising that before deep localizing sourcing in Africa, Nike should check whether the recommendation is feasible enough. Logically, they should carry out a model study in any of the African nations that have a comparatively better infrastructure, and improvise upon the results obtained if required. 2
Table of Contents Abstract............................................................................................................................................2 1. Introduction..................................................................................................................................4 2. Changes in Global Procurement..................................................................................................4 3. Selecting International Supplier..................................................................................................5 4. Managing Suppliers and Development........................................................................................8 6. Buying from international Suppliers.........................................................................................11 7. Global Supply Chain Network...................................................................................................13 7.1 Technology and Knowledge Transfer..................................................................................13 7.2 Improving Absorptive Capacity...........................................................................................13 8.0 Conclusion...............................................................................................................................14 9.0 References................................................................................................................................15 3
1. Introduction Global supply chain management incorporates the distribution of goods through trans-national companies in the global network (Melo, Nickel, and Saldanha-Da-Gama, 2009, pp. 410). Nike implements global supply chain management in order to maximize its profits and minimize wastages. Through logistic management, customer orientation, competitor orientation, supply management, coordination of supply chain and operations management, global supply chain manages business operations. Nike is an American multinational that is engaged in designing, development,manufacturingandworldwidemarketingoffootwear,equipment,apparel, accessories, and services. In the report Coursework 1, details regarding Nike's international business strategy had been discussed. The report highlighted some of the recommendations that Nike needs to apply in its global supply chain management strategy. The recommendations aimed at adopting Africa within the production and distribution networks. Africa will offer the opportunity to enter new markets and make use of cheap labor availability. With setting up of the production facility, Nike will able to source its distribution network located in South Africa and alsoexpandexistingnetworks(Mangan,Lalwani,andLalwani,2016,pp.16).Varied distribution centers can be set up for specific sub-brands and styles; it will enable the brand to expand the market capacity, allowing the supply chain to move faster. 2. Changes in Global Procurement Nike will adopt the necessary procurement changes in order to achieve the recommendations provided in the supply chain analysis. Procurement for Nike involves the process of acquiring raw materials, products, its components and other necessary resources from suppliers in order to achieve the operation (Jain, Girotra, and Netessine, 2013, pp. 1210). Procurement can be undertaken by in-hours operators or by outsourced parties. As in the above recommendations, it 4
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is provided that Nike needs to set by product plant in Africa, where it will get various raw materials cheaply, sourcing will be undertaken locally, to be able to strategically position products in the African market. Prior to understanding the segment required for production, it becomes necessary to understand the classification of parts that are involved in the production of Nike’s product category. The parts are classified as; i.Local Parts – Local parts include those materials that are supplied by suppliers form the same region. These parts include South African supplier providing cotton, color, and fabric for the OEM in South Africa. ii.Long Lead time parts – The parts that are supplied by suppliers from another geographical region to the OEM located at another country. An ideal example includes supplier of shoe soles from North America to South Africa. iii.In-house parts – There are some parts that are manufactured by OEM units, such as rubber parts, elastic, laces and so on. iv.Sequenced parts – It includes parts that are manufactured by suppliers located near to the OEM such that parts sent in sequence as the products are manufactured in the assembly line, such as shoe framework. 3. Selecting International Supplier Nike is a large company having a tie-up with various suppliers. Suppliers of the Company include vendors, preferred partners, and preferred suppliers. Nike has a demanding supplier selection process that is used to select the best supplier in the region (Waters, and Rinsler, 2014, pp. 18). In order to select a supplier for the Company, it adopts an appropriate selection criterion that process supplier capability and aims at enhancing quality with a focus on reduced costs. Suppliers of Nike have extensive knowledge and skill in the shoe, apparel, and equipment, 5
possessing high levels of expertise. The suppliers are selected are those who have existing expertise in the domain. Nike takes extensive interests in backward integration, especially in its suppliers. It aims at developing its existing supplier network in sourcing of raw materials and in designing sustainable relationships. Nike can reconsider re-strategizing its procurement changes. While selecting suppliers in accordance with the new procurement strategy, some consideration that Nike needs to undertake is quality, market access, cost, intellectual property, tax, lead time, people and so on. Selecting suppliers for Nike encompasses a four stepped process of problem formulation, formulatingcriteriaforqualificationandthefinalselectionprocedure.Intheproblem formulation and formulating criteria is further sub-divided into qualitative tools imposing questions of whether to purchase, replace present supplier, or consider audit criteria for suppliers (Walker, and Phillips, 2009, pp. 41). In the final selection criteria of supplier’s supplier analysis from a list of suppliers and their quotations would be considered as a qualitative tool allowing for selection. In order to select a supplier for Nike a prescriptive model requiring analysis of new task situation, straight rebuy, and modified rebuy will be considered. In the current task scenario, selecting suppliers from Africa, who provide high-quality local components, some in-house parts, and long lead time parts, will be selected. Nike will select suppliers based on the close proximity to its distributing warehouse and other qualification criteria's based on its Company's protocols. In modified rebuy, where buying of new products from existing suppliers and buying existing productsfromnewsuppliersinundertakenGuangShi,V.,Lenny(Koh,Baldwin,and Cucchiella, 2012, pp. 55). For Nike modified rebuy from existing OEM in American supplier 6
network. The existing supplier network has considerable costs from exporting their products and hence in order to cost-effective Nike will need to shift some of its suppliers to African suppliers. Africa is a well-known nation producing rubber, cotton and various other raw materials needed for manufacturing shoes and apparels. African suppliers can also supply cost-effective raw materials for equipment that Nike produces. The low cost and appropriate quality parts from new suppliers will allow Nike to enhance profitability by establishing a partnership. Straight rebuy focuses on utilization of existing supplier agreements and contracts, only when there is present extensive information related to supplier and product specification is there (Stonehouse et al, 2009, pp. 101). Nike cannot consider straight rebuy, as then the process of selection of supplier would be avoided. Straight rebuy from new suppliers can be adopted in the presence of historical data of past performance. Supplier selection procedure proposed by Kraljic can be applied for Nike's supplier selection procedure. According to the proposed framework, the selection of a supplier is depended upon strategic, leveraged, routine/ normal/ non-critical and bottleneck items. In order to source strategic items, long-term partnership with suppliers is deemed necessary with detailed market information and competitive intelligence. Strategic items can be considered for straight rebuy and it could be used for sourcing of some in-house parts that can render Nike’s competencies and capabilities. The items could include rubber sole and fabric. Non-critical and normal items are the standardized products that are provided by suppliers, it is similar to straight rebuy (Anantatmula, and Thomas, 2010, pp. 62). These parts are generally sequenced parts with standardized product specifications. Some of the leveraged items can have an impact on the financial infrastructure of firms; hence possess the feature of targeted pricing 7
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strategies. For modified rebuy strategies, leveraged items can be compared as the parts along with the price accompanies Nike’s local parts such as cotton, shoe framework, apparel coloring agent, which are manufactured in North America by being sent to its OEM. Items that are bottlenecks have high control on the suppliers, ensuring continuous supply with the long-trusted partnership. It can be compared to straight rebuy where the relationship with the supplier has considerable amounts of importance. Parts that required long lead time period are the bottleneck items and in case of disruption taking place along the supply chain then considerable penalties could take place. It can be stated that while selecting suppliers for Nike, both the above-stated framework need to be considered. Post initial supplier selection procedure, Nike could eliminate modified rebuys and then select straight rebuy for getting better control over its supply chain procedure.The importance of supplier selection is to provide flexibility, responsiveness and quality to the supply chain process. The strategic factors such as global decision making, proximity to customers, market access, supplier performance and other factors determine the importance of supplier selection. Few suppliers will be selected in order to keep the brand name intact of Nike. Selection of suppliers will be determined on the performance of individual suppliers. Suppliers will be provided short term contract with the Company and the contract will be renewed from time to time, dependent on the performance of suppliers. A global manufacturing network will need to be developed to minimize costs and enhance performance across the supply chain framework. 4. Managing Suppliers and Development This section of the report has discussed in detailsabout the proposed development and management of both the new as well as the existing local suppliers in Africa, based on the 8
supplier relationship map concept introduced by C.S Tang in 1999. In terms of procurement of a large volume of goods, the manufacturing companies' budget involving purchasing materials always exceeds the volume of sales (Ponomarov, and Holcomb, 2009, pp. 126). As a result, it is very important for the manufacturers to select the right suppliers and maintain a proper relationship with them as it would not only help them in terms of saving a lot of their expenses but they can also maintain an efficient product development cycle. Selection of supplier depends largely on two main factors - A. the strategic importance of the part to the manufacturer. B. the negotiating power of the buyers. The importance of the part means that how it would help the manufacturers in fulfilling the condition required for surviving in the market or the qualifying criterion and the condition that would help them in achieving a higher market share or the award-winning criterion. Some of the key factors on which the negotiating power of the buyers depends are the availability of multiple suppliers in the market, their complete knowledge in terms of part production process, their reputation in the market, their in-house production capabilities and low switching cost between different suppliers. Therefore, as far as Nike is concerned, it can be said that the company possesses a great negotiating power over their suppliers which is quite prominent from the facts such as their high operating income, their large volume of production and their supplier selection approach based on long term partnership. In Africa, owing to Nike's negotiating power, their focus should be on realizing the strategic importance of the parts to the buyer. Initially, they should consider quality as their qualifying criterion and price as their award-winning criterion (Stevens, and Johnson, 2016, pp. 21). While 9
selecting new suppliers, quality regarding different parts should be given utmost importance as it would affect the performance of the final product. The suppliers are generally categorized into - partners, exclusive suppliers, preferred suppliers and vendors (Parmigiani, Klassen, and Russo, 2011, pp. 220). Partners are those who share risk with the buyers and committed revenue. Both exclusive and preferred suppliers deal with unique products and high buyer switching costs where preferred buyers were rewarded in the event of better performances. Vendors are the suppliers of common parts and are characterized by low buyer switching cost. It is an established fact that Nike attempts to engage in a partnership relationship with their suppliers. However, sourcing from Africa would mean a change in sourcing strategy. Hence, it would be beneficial for Nike, if they source local parts from vendors, certain in-house parts from partners and certain key parts from their preferred suppliers. Supplierdevelopmentisimportantfor everybuyerwho intendstodevelopalong-term relationship with the suppliers for regular sourcing of strategically important parts. Supplier development refers to the actions taken by the buyers to meet both their long-term as well as short term supply needs that would lead to improvement in the performance and capabilities of suppliers (Pettit, Fiksel, and Croxton, 2010, pp. 19). Since it is an established fact that Nike has developed a partnership-oriented supplier relationship strategy, and their focus in Africa involves procuring strategic components, therefore, it is advisable that Nike develops a process-oriented supplier development program as it would establish a long-term relationship between buyers and suppliers and also involve a high amount of human capital and time investment. It is also advisable that Nike should also implement a result based supplier development while selecting 10
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suppliers in Africa, to achieve improvement in terms of quality, cost, and delivery of the product. Therefore the ideal situation for Nike in Africa would be to develop a result-oriented supplier- development system and gradually move towards a process-based one. 5. International Sourcing As Nike recommended procuring parts from the African markets, it is important to identify the right product or parts the firm needs as their absence can lead to excess inventory. The procured products can be categorized based on their cost, availability, and quality, all of which can be harmful to Nike's proposed strategy of deep localization in Africa (Nagurney, and Nagurney, 2010, pp. 192). Different methods can be implemented to identify the right product and the right suppliers. a. Domestic market Research - While the primary research involves hiring a consultancy firm to identify local suppliers offering best products, the secondary market research involves studies, expert opinions and market shared data. This type of research help in understanding the purchasing power, product preference, quality expectations, and cultural preferences of the population. All these information are important for any MNC that decides to localize. Since Nike already has many local suppliers in Africa, from whom they procured products, it would be quite cheaper to find new suppliers and it would involve minimal data collection. b. Trade Publications - Nike can use various advertisement displayed in various trade or business publications to identify new suppliers. c. Trade Fairs and shows - Trade fairs and shows are an important platform where buyers can meet potential suppliers who offer various range of products and can select the ideal supplier required for their firms. 11
d. Foreign countries trade offices - Trade offices are a reliable source from where buyers can collect various useful information in terms of selecting potential buyers and range of products and services they offer. 6. Buying from international Suppliers Sourcing from global suppliers means the organization can improve its products and services by hiring prospective suppliers beyond national borders. The process of buying from global suppliers can be categorized under sourcing and procurement. Since the supplier management activities and sourcing for Nike in Africa have already been discussed in details, this section discussed the aspect of acquisition in terms of global sourcing. In order to attain global sourcing or develop buying capability, MNC can use various means such as contract manufacturing, overseas joint ventures, in-bond plant contracting, and wholly owned subsidiary. Other forms of buyer-supplier collaboration can be developing partnerships and strategic alliances (Pietrobelli, and Rabellotti, 2011, pp. 1265). At Nike, the supplier organization is a tiered system where Tier 2 supplier relationship is managed by Tier 1s suppliers and Tier 1 suppliers always stay in constant touch with OEMs. Nike focuses on supplier development in Tier 1 with the help of the following points- a. promotes solving problems as a team b. shares intellectual property without the fear of abuse c. carries out visual control over all activities without being undermined by analysis d. uses standardized collaborative tools that are compatible with each other 12
e. monitoring teams and processes and are flexible in planning so that objectives could attend as per customer needs. SinceNikealreadyhasOEMsandsupplierbaseinAfrica,theycanoptforcontract manufacturing strategy at the initial level (Cao, and Zhang, 2011, pp. 170). Based on the quality of the parts provided by the suppliers, the nature of the relationship with suppliers can be changed from contract manufacturing to partnership-based. 7. Global Supply Chain Network This section deals with the significance of technology and knowledge transfer and the absorptive capacity in effective implementation of the recommendation, with compromising on the existing competitive advantages of the company. 7.1 Technology and Knowledge Transfer Technologyandknowledgetransferarerelatedtosupplierdevelopmentasitinvolves improvement of suppliers performance through the transfer of the in-house capabilities of the organization. At Nike, the technology and knowledge transfer methods are based on supplier performance that includes suppliers' training in terms of ERP systems, quality management, and total productive maintenance (Ngai, Chau, and Chan, 2011, pp. 240). For successful localizing sourcing in Africa, Nike needed to integrate their existing knowledge and technology transfer methodologies into the existing as well as newly attained supplier pool. 7.2 Improving Absorptive Capacity Absorptive capacity refers to the firms’ capability in identifying the new and external data and incorporates them to attain innovative capabilities. The three methods to achieve absorptive capacity are - conducting internal R & D, manufacturing and training of the employees. Nike has enough R&D infrastructure and they need to ensure that African suppliersadapt to the 13
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technologically advanced customers of Nike (Lewin, Massini, and Peeters, 2011, pp. 92). Since Nike has OEMs in the majority of the African nation, transferring absorptive capacity through this process will be easier. Because of the same reason, it is safe to conclude that the employees are well trained. However, localizing procurement requires the suppliers to be trained as well. This course of action means knowledge is needed to be transferred to the suppliers. 8.0 Conclusion Therefore, Nike would be able to procure the majority of their required components locally, by customizing supplier selection, management and development methodologies and procurement strategies according to the African market. While implementing the recommendation, one should be aware of the following possible problems that may occur- a. The whole of Nike's existing supply chair based on Just-In-Time (JIT) system. When additional parts are being procured from Africa, it is essential that other countries should support JIT. However, the logistical network in Africa is not developed as many other developed countries. As a result, Nike might have to rely on third-party logistics providers which can disrupt the existing supply chain. b. For the successful implementation of the recommendation, Nike needs to bridge their knowledge gap with the suppliers. Since Nike focused on supplier development training the suppliers without basic skill can be time-consuming. It can be concluded by advising that before deep localizing sourcing in Africa, Nike should check whether the recommendation is feasible enough. Logically, they should carry out a model study in any of the African nations that have a comparatively better infrastructure, and improvise upon the results obtained if required. 14
9.0 References Anantatmula, V. and Thomas, M., 2010. Managing global projects: A structured approach for betterperformance.ProjectManagementJournal,41(2),pp.60-72.Retrievedfrom https://journals.sagepub.com/doi/abs/10.1002/pmj.20168 Cao, M. and Zhang, Q., 2011. Supply chain collaboration: Impact on collaborative advantage and firm performance.Journal of operations management,29(3), pp.163-180. Retrieved from https://www.sciencedirect.com/science/article/abs/pii/S0272696310001075 Guang Shi, V., Lenny Koh, S.C., Baldwin, J. and Cucchiella, F., 2012. Natural resource based green supply chain management.Supply Chain Management: An International Journal,17(1), pp.54-67. Retrieved fromhttps://www.emeraldinsight.com/doi/abs/10.1108/13598541211212203 Jain,N.,Girotra,K.andNetessine,S.,2013.Managingglobalsourcing:Inventory performance.ManagementScience,60(5),pp.1202-1222.Retrievedfrom https://pubsonline.informs.org/doi/abs/10.1287/mnsc.2013.1816 Lewin, A.Y., Massini, S. and Peeters, C., 2011. Microfoundations of internal and external absorptivecapacityroutines.Organizationscience,22(1),pp.81-98.Retrievedfrom https://pubsonline.informs.org/doi/abs/10.1287/orsc.1100.0525 Mangan,J.,Lalwani,C.andLalwani,C.L.,2016.Globallogisticsandsupplychain management.JohnWiley&Sons.Retrievedfromhttps://books.google.co.in/books? hl=en&lr=&id=5BsWCgAAQBAJ&oi=fnd&pg=PA9&dq=global+supply+chain+management& ots=9c5ComEbkZ&sig=LOZO22xM3iT1L7b8XxNJiFw2uIo#v=onepage&q=global%20supply %20chain%20management&f=false 15
Melo, M.T., Nickel, S. and Saldanha-Da-Gama, F., 2009. Facility location and supply chain management–Areview.Europeanjournalofoperationalresearch,196(2),pp.401-412. Retrieved fromhttps://www.sciencedirect.com/science/article/abs/pii/S0377221708004104 Nagurney,A.andNagurney,L.S.,2010.Sustainablesupplychainnetworkdesign:A multicriteria perspective.International Journal of Sustainable Engineering,3(3), pp.189-197. Retrieved fromhttps://www.tandfonline.com/doi/abs/10.1080/19397038.2010.491562 Ngai, E.W., Chau, D.C. and Chan, T.L.A., 2011. Information technology, operational, and management competencies for supply chain agility: Findings from case studies.The Journal of StrategicInformationSystems,20(3),pp.232-249.Retrievedfrom https://www.sciencedirect.com/science/article/abs/pii/S0963868710000715 Parmigiani,A.,Klassen,R.D.andRusso,M.V.,2011.Efficiencymeetsaccountability: Performance implications of supply chain configuration, control, and capabilities.Journal of operationsmanagement,29(3),pp.212-223.Retrievedfrom https://www.sciencedirect.com/science/article/abs/pii/S0272696311000301 Pettit, T.J., Fiksel, J. and Croxton, K.L., 2010. Ensuring supply chain resilience: development of aconceptualframework.Journalofbusinesslogistics,31(1),pp.1-21.Retrievedfrom https://onlinelibrary.wiley.com/doi/abs/10.1002/j.2158-1592.2010.tb00125.x Pietrobelli, C. and Rabellotti, R., 2011. Global value chains meet innovation systems: are there learningopportunitiesfordevelopingcountries?.Worlddevelopment,39(7),pp.1261-1269. Retrieved fromhttps://www.sciencedirect.com/science/article/abs/pii/S0305750X11000696 16
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Ponomarov, S.Y. and Holcomb, M.C., 2009. Understanding the concept of supply chain resilience.The international journal of logistics management,20(1), pp.124-143. Retrieved from https://www.emeraldinsight.com/doi/abs/10.1108/09574090910954873 Stevens, G.C. and Johnson, M., 2016. Integrating the supply chain… 25 years on.International Journal of Physical Distribution & Logistics Management,46(1), pp.19-42. Retrieved from https://www.emeraldinsight.com/doi/abs/10.1108/IJPDLM-07-2015-0175 Stonehouse, G., Campbell, D., Hamill, J. and Purdie, T., 2009.Global and transnational business:Strategyandmanagement.JohnWiley&Sons.Retrievedfrom https://books.google.co.in/books? hl=en&lr=&id=aIj6wku3ATQC&oi=fnd&pg=PR19&dq=Changes+in+Global+Procurement+&o ts=EngSWKs6oQ&sig=pm7h4SRkQLgx2MeCwKx1sT0FSNc#v=onepage&q&f=false Walker, H. and Phillips, W., 2009. Sustainable procurement: emerging issues.International JournalofProcurementManagement,2(1),p.41.Retrievedfrom https://www.researchgate.net/profile/Helen_Walker6/publication/254959498_Sustainable_procur ement_Emerging_issues/links/54d9e9a80cf2970e4e7d191f/Sustainable-procurement-Emerging- issues.pdf Waters, D. and Rinsler, S., 2014.Global logistics: New directions in supply chain management. KoganPagePublishers.Retrievedfromhttps://books.google.co.in/books? hl=en&lr=&id=xqdbBAAAQBAJ&oi=fnd&pg=PR3&dq=Changes+in+Global+Procurement+& ots=YS4I8MqtM2&sig=DGqj_PIjDm3XuJuoNAXKzQRLbOQ#v=onepage&q=Changes%20in %20Global%20Procurement&f=false 17