Effective Communication in Nursing: Importance and Strategies

Nursing

Abstract
Effective communication is considered to be very much important to patient safety and well
being. Communication allows both the patient and nurses to develop a healthy relationship
which assists them to understand each other. Lack of effective communication skills can lead
to the occurrence of serious situations and it can also lead to loss of life. Nurses carry out
their work on the basis of the needs and issues of the patient which is not possible without
appropriate communication techniques. Nurses have to apply different communication
techniques in order to manage the situation and provide healthcare services to patients.
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Table of Contents
Abstract.................................................................................................................................................1
Introduction...........................................................................................................................................3
Result....................................................................................................................................................3
Discussion.............................................................................................................................................5
Conclusion.............................................................................................................................................8
Recommendation...................................................................................................................................8
References...........................................................................................................................................10
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Introduction
Good communication between patients and nurses is necessary to carry out the healthcare
delivery process in an appropriate manner. Nurses are being responsible to provide adequate
care to the patients and communication is the main priority to them. They act as the
communication hub as they interpret information between patients, physicians, and family
members. The patients also expect that the nurses should understand and listen to them
during the healthcare process. The nurses can understand the nurses only when they interact
with the use of appropriate communication techniques. Nurses have the responsibility to
make the patients comfortable and ensure positive outcomes. The communication between
them is anchored by interpersonal relationships. The interpersonal relationship allows the
nurses to do their jobs by engaging the patient in their care. Different communication
techniques need to be applied by nurses in a different situation. Nurses have the responsibility
to make sure that the patient is not facing any kind of issues.
Result
The case depicts that a frustrated, angry and uncomfortable patient can be managed with the
use of appropriate communication skills. The nurses can use their communication techniques
in order to understand the needs of the patient and provide appropriate medication. The
nurses have to keep them in mind the priorities of the patient before establishing a
relationship with her or him. The conversation should be started with the patient by
introducing yourself and telling her how she will be taken care of. Smile and use of
welcoming and calm voice will make the patient comfortable (Nacinovich, 2012). The patient
should be respected and connection can be developed by understanding the actual needs of
the patient. The approaches can assist to improve the relationships and make the patient feel
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