Operation and Project Management Assignment (TESCO)

Operation and Project
management

Table of Contents
INTRODUCTION...........................................................................................................................1
TASK...............................................................................................................................................1
P1 Conduct a review and critique of implementation of operations management principles.....1
TASK 2............................................................................................................................................6
P2 Prepare a continuous improvement plan based on review and critique of operations
management principles................................................................................................................6
TASK 3............................................................................................................................................9
P3 PLC to a given project, producing necessary supporting documentation for completing
project..........................................................................................................................................9
TASK 4..........................................................................................................................................11
P4 Review and critique effectiveness of PLC in application to chosen project using
appropriate theories, concepts and models................................................................................11
CONCLUSION..............................................................................................................................12

INTRODUCTION
The operation and project management refers to planning and execution of overall
operational activities or procedures to complete several tasks and projects of business. It includes
the criteria to make more effective as well as efficient strategies to carry out different types of
operational processes to generate better outcomes on regular basis. There are various kinds of
tools or techniques which can be applied in company to conduct operations in proper manner in
order to attain desired goals or objectives. Thus, appropriate policies or practices facilitates to
improve growth of business and results into achieving success as well (Antonio Martins, 2012).
This report is based on TESCO which is a British supermarket retailer and headquartered in
Hertfordshire, England. It was founded by Jack Cohen in the year around 1919, almost 99 years
ago. It serves several products at global level which includes supermarket, hypermarket,
superstore and convenience shop. They have almost 6553 shops are global level and around
4,76,000 staff member are working with them in daily basis to serve people. This assignment
will focus on operations management principles, project life cycle with effectiveness using
appropriate theories, concepts and models.
TASK
P1 Conduct a review and critique of implementation of operations management principles
TESCO is British Multinational Groceries and general merchandise retailers with
headquartered in Welwyn Garden City, Hertfordshire, England, United Kingdom. It was founded
by Jack Cohen in the year around 1919 and serve global level in current scenario of market. They
have almost 6553 stores or centres and around 476000 employees are working with them on
regular basis.
Operations: Operations include overall activities as well as procedures which are carried
out in company on regular basis along with generating desired outcomes. It require more
effective strategies to conduct management of different operations of business (Ramos Martins,
2012). Operation management is the region of administration concerned with controlling and
designing the production and redesigning procedure of business operations in the services and
foods production.
Different approaches to operations management
1

Total quality management: This can be described as an appropriate approach of
management which is used to attain long term success along with customer satisfaction. It is
essential to make an effective as well as efficient strategies to manufacture specific product as
per demand of people to fulfil their desires in correct manner. In case of TESCO, it is most
successful supermarket chain because of focussing on building an efficient practice to produce
better quality of goods to fulfil desires of clients. Additionally, they define quality assurance and
its control to render error free or waste-free products to achieve client satisfaction successfully.
For example, they use benchmarking technique which involves comparison of costs, productivity
and other specific processes which are best to attain strong position among competitors.
Just-in-Time: This refers to analysis of every single step of operations and eliminate
wastage of raw materials along with enhancing efficiency of business (Beringer, 2013). TESCO
is utilising just in time technique for cutting down waste in all domains. It includes to focus
action of operations and put efforts to decrease wasting of available resources with improving
profitability as well.
Taylor’s Theory of Scientific Management: This theory was introduced by Fredrick
Winslow Taylor which is kind of application of engineering science at production floor or the
operating levels. It includes various kinds of principle which can be utilised by TESCO to
manage overall operations in an accurate way and some of them are explained further –
 Science, not the rule of thumb
 Harmony, not discord
 Co-operation, not individualism
 Maximum production, in place of restricted production.
 Development of each person to the greatest of his capabilities.
 A more equal division of responsibility between management and workers.
 Mental revolution on the part of management and workers.
Flexible specialisation: The flexible specialisation refers to a kind of competitive
strategy in which TESCO can equips itself with multi- use of equipments, multi- skilled
employees and innovative executives (Jonas, 2013). Thus, it will facilitates to adjust very quickly
to fast changing market trends and business environment.
Lean production: This can be described as an effective approach of management that
includes the criteria of reducing waste from overall operational activities or procedures along
2