Operation and Project Management: TESCO Case Study

OPERATION AND
PROJECT
MANAGEMENT

Table of Contents
INTRODUCTION...........................................................................................................................1
PART 1............................................................................................................................................1
Introduction about selected organisation................................................................................1
Explanation for differences between operations and operations management .....................1
Review and critique about implementation of operational management principle in selected
organisation............................................................................................................................2
Define the extent up to which operation management of a company meets organisational
requirements...........................................................................................................................3
Mention continuous improvement plan as a philosophical structure and discuss about lean
principles................................................................................................................................4
Formulate an appropriate continuous improvement plan in accordance with critique and
review of operations management principles.........................................................................5
Some recommendations to improve operations function in context with case study ............6
PART 2............................................................................................................................................7
Overview of concerned case study.........................................................................................7
Define the way how each PLC stage is applied by involving support documents like project
plan, WBS, business case, cost benefit analysis.....................................................................7
Provide justifications in order to use project methodologies, leadership and tools required
within the project..................................................................................................................11
Review and critique the effectiveness of the PLC................................................................11
CONCLUSION..............................................................................................................................12
REFERENCES..............................................................................................................................13

INTRODUCTION
Operation and project management is associated with organising, supervision and
planning so that activities like provision of service or manufacturing can take place in a proper
manner. This management area is related with redesigning of business operations so that efficient
services and products can be produced (Artto, Ahola and Vartiainen, 2016). This assignment is
prepared on the basis of TESCO Plc. TESCO is a Britain based retailer headquartered in
Hertfordshire, England which offers merchandise and groceries to their customers. This report
will include information about critique and review of operation management principles along
with preparation of a continuous development plan. In part 2 of this assignment, project life
cycle is applied for given context. Information regarding supporting documents like project plan,
business case, WBS is mentioned. At last, effectiveness of PLC is critiqued and reviewed with
the help of effective concepts and models.
PART 1
Introduction about selected organisation
TESCO is a UK based multinational company which is situated in Hertfordshire,
England. Company is a renowned retailer which offer premium quality groceries and
merchandise items to their customers around globe. This firm is also listed in London stock
exchange and successfully operating at more than 6800 locations. Organisation was established
in 1919 and mainly serves European nations. At present, this store has more than 1000 stores in
UK. Company has employed around 450,000 employees around globe and have annual revenue
of near about 63,911 million pounds.
Explanation for differences between operations and operations management
Operation is stated as a process where varied procedures, processes, individuals and
equipment are used together so that a meaningful and high quality products can be manufactured.
With the help of efficient operations, TESCO will be able to attain their targets and objectives
through appropriate means whereas, operational management is depicted as management of
production system which assists in transformation of material, human efforts and energy into
useful final products (Glukhov, Ilin and Levina, 2015). It will benefits TESCO in producing
effective services or goods so that high revenues and profits can be earned in a timely manner.
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Review and critique about implementation of operational management principle in selected
organisation
In general, there exist varying kind of operation management principles which are
essential to be reviewed in context with concerned organisation. For TESCO, main operations of
company are their logistics and supply chain management. By implementation of principles
associated with operational management, overall productivity of company is going to enhance.
Implementing operation management principle in case of TESCO is performed below: Variance: This principle of operation management is included in each procedure that is
adopted by an organisation. For decreasing their expenses and costs, this operation
management principle is needed to be controlled and measured in a timely way. In case
of supply chain management, activities linked with cost reduction is performed to ensure
effectiveness of principle. In context with TESCO, organisation is needed to manage their
logistics which assists in increased expenses. Reason for this is that to prepare logistics,
workforce is needed. This will increase organisational cost due to recruitment and
training activities. So, this principle is not effective for TESCO (Lam and Lai, 2015). Organisation: As per this principle, to increase the revenues and profits of a firm, it is
essential for manager to organise their activities & operations by efficient means. To
improve their supply chain management and logistics, TESCO can take the help of
innovative and advanced designed manufacturing machines, hybrid vehicles and truck for
distributions etc. But using these technology require high finances and investments due to
which it is not beneficial for TESCO to adopt this principle of operation management. Change: TESCO can use this principle of operation management to ensure efficient
management of logistics and supply chain. Due to advancement in technology, timely
delivery of services or products is possible (McArthur, 2015). In case of TESCO,
company can have collaboration with global retailers like TESCO so that manufacturing
of food items can take place properly without any shortage of raw materials. But this will
require huge investment, which can bring complexities in the working of TESCO. Fundamentals: According to this principle of operation management, there are varied
norms and fundamentals that should be adopted by a firm so that best working standards
can be achieved. In this context, TESCO can use keep green policy as their fundamental
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