This report examines the importance of operations management in a manufacturing company, using Land Rover as a case study. It discusses operational scheduling techniques, layout planning, work system processes, and the significance of inventory management policies in controlling production costs.
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Operation Management
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Table of Contents INTRODUCTION...........................................................................................................................1 MAIN BODY...................................................................................................................................1 Overview operations management..............................................................................................1 Operational scheduling................................................................................................................2 Operational scheduling techniques............................................................................................2 Layout planning and work system process.................................................................................4 Importance of inventory management policies for controlling production cost.........................6 CONCLUSION................................................................................................................................7 REFERENCES................................................................................................................................8
INTRODUCTION Operations management may be defined as the administrations of business practices whichhelpsincreatinghighestlevelofefficiencywithintheorganisation.Operations management helps in converting the resources into desired goods and services and very buiness success is managed though effective operations management(Seddighi and Mathew, 2018). Operation management can help the organisations in achieving success in business and also helps in fulfilling the business objectives by producing right kind of goods and service which are capable for satisfying the customer's needs. In this report Land Rover is taken as a company, which is a British multinational car manufacturing company.This report discusses about the operational scheduling techniques when an organisation works. This report also include the layout planning and work system processes of Land Rover within the business. Present report alsodiscussesaboutimportanceofinventorymanagementpoliciesinordertocontrol organisation's production cost. MAIN BODY Overview operations management Operation management is the important part of Land Rover which help the organisation in manufacturing the cars with effective use of resources like labour, money, raw materials and otherresourcesinanorganisation.Withthehelppropermanagementistheoperations department an organisation can improve its over all productivity. It is primarly concerned with the planning, supervising and organising in areas of production and manufacturing processes. It helpstocreatehighlevelofpossibleefficiencywithintheorganisation(Tanabe, 2019).Operations management is also concerned with converting raw materials into goods and services with the effective use oflabours in an organisation which results in maximising the profits of an organisation. Operations management mainly focuses on careful management of process to produce and distribute the products and services. Operations management helps the organisation in understanding the role of operations management within the company and also helps to reduce production costs, improve the quality of products and reduce the delivery times it can also embrace flexibility within the organisation and embraces innovations. Operation management help in optimum utilisation of the resources which can lead to the enormous profits for an organisation. Operations management is important for a business as it helps in improving the product quality and also involves the continuous improvements in products and service 1
which can result in high level of customer satisfaction.Operations management help the company to improve the revenue with increased quality and customer satisfaction. Operational scheduling It is the process of arranging, controlling and optimising the work and workloads within the production process or manufacturing process within the organisation. It is the process of allocating the plant and machinery resources, human resources, production process etc within the organisation(Yamashita and Kimura, 2019).There are two types of operational scheduling such as forward operational scheduling and backward operational scheduling which can be explained below: Forward operational scheduling:It is a type of a scheduling technique with the aim of making the most effective use if resources in order to complete a task. It can be classified on the basis of time as well as the activities which are scheduled from the planned date. First task is scheduled and Subsequent task is schedule on the scheduled completion of first task. Backward operations Scheduling:It is the method of determining the schedule from the due date to start date by working backwards. It is the process in which activities are based on time and date that means last task scheduled will be performed first. Operational scheduling techniques There are various techniques which are involved in operational scheduling which can be described below: Preemptive scheduling:It is a scheduling technique in which a running process in the manufacturing are of thecompany can be interrupted if any high priority process enters in the queue. If any process is allocated to a CPU it can be taken away, the strategy of allowing process to be temporarily suspended is called preemptive scheduling(Sugiyama and Iba, 2018).This technique is used when any process switches from running state to ready state or also from waiting state to ready state. It this technique CPU is allocated to the process only for a limited time and also the execution process in the preemptive scheduling is interrupted in the middle of the execution process if any higher priority come in the middle of the execution process. 2
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Illustration1: Preemptive Scheduling (Source:Preemptive and non-preemptive Scheduling,2019) Non-preemptive scheduling:It is a technique that is applied by Land Rover in situations when any process ends in the manufacturing area turns from running state to waiting state(Sasaki, Uchiyama and Tsuyuzaki, 2018).In this technique once a CPU is allocated to any process it keeps the CPU on hold till its gets finished or process reaches to a waiting state. But in non- preemptive scheduling process running CPU in not interrupted but it waits till its completion CPU burst time and can also enable the CPU to be allocated to any other process. 3
Illustration2: Non-preemptive Scheduling (Source:Preemptive and non-preemptive Scheduling,2019) First come first serve (FCFS):In this technique a process will be dealt or will be given a preference in the sequence they arrive. It is the simplest algorithm of scheduling in which the job process will be given preference in they way the job processes arrives. It simply queues the process in the order they arrive and the process will be executed accordingly(Miyamoto, 2018). In this technique the process which come fist will be executed first and the process which comes last will be executed at last after completing previous tasks completely. Shortest job first:It is the scheduling technique which selects the waiting process with the smallest execution time. This technique has an advantage of having minimum average waiting time among the entire scheduling algorithms in the manufacturing process. Shortest job first can be both preemptive and non-preemptive, due to its simple nature it is considered as optimal. It is also called as greedy algorithm and it may cause starvation of other job process if shorter processes keep on continuously coming within the manufacturing batch. But this problem can be solved by operation's department by using the concept of aging. Layout planning and work system process Layout planning is a type of a planning which helps the company how to make the best physical arrangement of the resources which consume the space within the organisation.It is tool which is used to arrange entire workplace in a plant by locating the various areas which have 4
high frequency and logical relationships close to each other. Layout planning process helps the operations departments to make quick flow of materials in processing the product at the lowest with least amount of handling and with the least time(Ahmed and Jiang, 2018 ).Layout planning can be applied in by Land Rover in various levels of planning which includes: Plant location Planning:In is type of planning process that deals with the location of different planningoffactorylocationorplanningofwarehouseoranyotherfacilitywithinthe organisation's plan or a factory. It involves the planning of entire location of a plant. The main objective of plant location planning is that to minimise the sum total of all costs which is affected by the location(Slack and Brandon-Jones, 2018).Effective plant location planning brings major benefits to the organisation such as it increases the efficiency and effectiveness of operations of the business, it also increases the productivity and profitability of a business. Department location planning:This is a planning in an organisation which deals with the planning of different locations different departments in an organisation or different sections. This typeofplanninghelpstheorganisationisincreasingtheefficiencywithinthevarious departments which are involved in operations. Machine location planning: This planning is important for the organisation in the production or manufacturing area as it deals with the location of separate machines, tools, equipments and other facilities within the organisation within the each department or cell. Detailed planning:This is the final stage of the layout planning which is the generation using different tools like CAD or detailed engineering drawings which includes a planning of power supplies, sources of raw materials, cabling and other planning of small requirements which are needed within the organisation. Work system process may be defined as activities which are linked with each other with a purpose of producing an output for customers.Work systems within the organisation helps in making the coordination with the different internal work processes and external work processes with a purpose to develop, produce and deliver a product to the final customer. Work system is a system in which the humans and machines participate collaboratively in order to preform work using information technology and many other resources in order to produce the products and service for external and internal users(Pheng and Meng, 2018).Land Rover should posses a typical work system which would help in procuring of raw material from various suppliers in order to produce and deliver the product to customers. Every work system in an organisation is 5
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viewed as subsystem for large work system. Work system in an organisation helps the organisation to identify that whether complete data and technical expertise is available in an organisation(Estelles-Miguel, Garrigos-Simon and Guillem, 2019).There are nine elements in the work system which provide the basis for describing and analysing the work system in an organisation which includes customers which are the recipients of the organisation's work system, products and services offered by the organisation, process and activities which occur within the work systems, participants are the people who perform the work within the work system, information which is used by all work system, technologies which form the essential components of almost all current work systems, environment which is relevant organisational culture, competitive, technical, regulatory and demographic environment, infrastructure and strategies which are relevant to the work system. Importance of inventory management policies for controlling production cost Inventory is the term which is used in the process of manufacturing and logistics to define the product status that rather it is input, finished products or products that are still in process to be made. All inventory items are physical goods that are susceptible to expiration, theft, damage or loss etc. Inventory management policies is partially very important to control product loss or damage. In other words, inventory policies divided into two parts protecting inventory and second one is about producing the right number of finished products(Miyamoto, 2018).These policies are most significant to reduce the loss of production cost and also minimize the other risk such as avoiding item stockouts, Inventory overstock hazards, working capital issues, Manufacturing inventory management. Etc. It helps to reduce order cost of production where a firm places an order for their upcoming goods. This ordering process incur certain expenses. It also minimizes the blockage of financial resources. Besides, inventory policies help to reduces the unwanted tying up of capital in excess inventories. In order to that inventory policies also reduce the liquidity position of the firm which is beneficial for the company to gain extra profit. Moreover, these kinds of policies also help firm to reduce lost in sales which minimize company high production cost. Most of the business suffer high loss without goods on hand. By 6
ensuring timely availability of adequate supply of goods inventory control helps the firm to reduce the level of money. Inventory policies also help company to gain quantity discounts on bulk purchases from suppliers. Indirectly this process helps to reduce the cost of production in within the business environment(Tanabe, 2019).Inventory policieshelpscompany to maintained theproper documents or receipts of the material to ensure the proper bills and payments. CONCLUSION It can be concluded that operations management is important part of anorganisation which can result in the growth and success of anorganisation. It can also be concluded that scheduling techniques can help the organisation in the production process which includes various techniques by which a company can improve their modes of productions.It is also concluded that layout planning is very important for an organisation which can result in the smooth functionality of a operation in an organisation and with the help of proper work system an organisation can manage its various operations in an organisation. Present report also concludes that inventory management policies plays an important role in an organisation as these policies help in managing the inventories of an organisation effectively 7
REFERENCES Books and Journals Seddighi, H. and Mathew, S., 2018. Firm’s core competence and output characteristics: An empirical framework for operation management of innovation.Journal of Operations Management. Tanabe, M., FANUC Corporation, 2019.Operation management system for directly displaying work instruction based on operation management information on machine tool. U.S. Patent Application 15/371,498. Yamashita,A.andKimura,K.,IsuzuMotorsLtd,2019.Operationmanagementdevice, operation management method and operation management system. U.S. Patent Application 16/100,066. Sugiyama, K. and Iba, S., Honda Motor Co Ltd, 2018.Operation management system for autonomous mobile robots. U.S. Patent Application 15/821,968. Sasaki, H., Uchiyama, N. and Tsuyuzaki, M., Hitachi Ltd, 2018.Consumer apparatus operation management system and method. U.S. Patent 9,935,461. Miyamoto, K., FUJIFILM Corp, 2018.Operation management system, control system and operation control method. U.S. Patent 9,860,746. Ahmed, A. and Jiang, T., 2018, October. Operation Management of Power Grid System with Renewable Energy Sources and Energy Storage System Integrations. In2018 2nd IEEE Conference on Energy Internet and Energy System Integration (EI2)(pp. 1-6). IEEE. Slack, N. and Brandon-Jones, A., 2018.Operations and process management: principles and practice for strategic impact. Pearson UK. Pheng, L.S. and Meng, C.Y., 2018.Managing productivity in construction: JIT operations and measurements. Routledge. 8
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Estelles-Miguel, S., Garrigos-Simon, J.F., Gato, M.E.P. and Guillem, J.M.A., 2019. Another Way to Teach Operation Management. InEngineering Digital Transformation(pp. 219- 225). Springer, Cham. Miyamoto, K., FUJIFILM Corp, 2018.Operation management system, control system and operation control method. U.S. Patent 9,860,746. Tanabe, M., FANUC Corporation, 2019.Operation management system for directly displaying work instruction based on operation management information on machine tool. U.S. Patent Application 15/371,498. Online PreemptiveandNon-PreemptiveScheduling.2019.[Online].AvailableThrough: <https://www.geeksforgeeks.org/preemptive-and-non-preemptive-scheduling/>. 9