Operational Plan for Brewery: A Comprehensive Guide to Resource Management, Performance Monitoring, and Compliance

This operational plan for a brewery delves into the critical aspects of resource management, performance monitoring, and compliance. It outlines the process of identifying and acquiring necessary resources, including human capital, physical assets, and financial resources. The plan emphasizes the importance of aligning operational strategies with organizational policies and legal obligations. It further explores methods for monitoring operational performance using key performance indicators (KPIs) and addresses strategies for improving areas of weakness. The document also provides a detailed checklist for induction training and highlights the key considerations for managing human resources effectively. This comprehensive guide serves as a valuable resource for brewery owners and managers seeking to optimize their operations and achieve sustainable growth.

OPERATIONAL PLAN
1

Table of Contents
INTRODUCTION................................................................................................................................3
TASK 1 WRITTEN REPORT................................................................................................................4
TASK 2 WRITTEN REPORT..............................................................................................................13
TASK 3............................................................................................................................................17
CONCLUSION.................................................................................................................................23
REFERENCES...................................................................................................................................24
2

INTRODUCTION
The study involves the idea of operational planning and management. When implementing the
operational plans of an organization, three main areas are considered they are systems and
processes, related performance targets, monitoring and controlling their targets. The
continuous improvement in the developing long-term plans can be outlining the business
direction of the organization. It will use the strategies to increase the market share or profits.
3

TASK 1 WRITTEN REPORT
ANALYSIS OF THE RESOURCES REQUIREMENT IN ORGANISATION
The resources that are required to consult with relevant personnel, colleagues and specialist
resources may refer to:
 The orders for the product are purchased to measuring the goods
 Current practices of Human, financial and physical resources along with future prospects
are projected
 The requirement of the stocks and requisitions
 Plant and machinery
In order to implement the operational plans, the identified resources may encounter with the
isolation of analyzing the needs and fulfilling the operational requirements. The consultative
process is, in general, benefitting the resources through organizational procurement policy. The
implementation of the resources can result in gaining approval on purchases over a certain
amount. Therefore, Aspects of decision-making are developed through following the personnel
resources which are applicable on consultative processes. As the specialist resource manager,
the range of personnel may consult with the analyzing the operational requirements. Personnel
may include:
 Managers and Supervisors
 social group and professional resources managers
 Other employees
 Involvement of Health and safety committees with accessible responsibilities
Physical resourcing, particularly the purchase of machinery involves health and safety
implications (Kerzner and Kerzner, 2017). Therefore, it is necessary to artefacts that OHS
committee must ensure the risk to potential and legal compliance with OHS legislation which
matters to the certain effect of the health and safety. While the purchase of plant and
machinery has provided the essential needs to identify the gaps between operational
4

requirements and organizational capabilities. The human resourcing i.e. the consultation with
manager and supervisor can gain the knowledge of the personnel requirement of the gaps that
exist between operational and current capabilities of the organization. Further, it fosters the
requirement of the number of employees for skills gaps within existing staff. For example-
Consultation with additional stakeholders for brewery organization through factory floor
requires wheelchair compatibility; adherence to Australian standards for quality is required.
The operational plan that is developed which include can help in monitoring and resources and
reporting plan (Khan and Hashemi, 2017). The case of Brewery organization has been
articulated as it consists of certain issues. They are:
 Utilization of the raw materials
 Cleanliness of the equipment and satisfactorily working
 A requirement of the brewing skills
 The packaging of the materials
The legal obligations contained in laws and contracts that entails on the identification of the risk
and issues and corrective action are required to take place. The authority level depends on the
including the following:
 Environmental Protection
 Trade Practices
 Taxation i.e. Income, GST, payroll
 Building and construction
 Bills of Exchange
Operational Plan For Brewery
Prepared By: Position: Team Signature: Date:
5

Leader
6/02/18
Task Objectives Performanc
e Indicators
Activities Resources
Requirements
Timelines Outcomes
>1% comment
that quality is
really very
important and
is stressed by
the team
Rejected
order
percentage
Involvemen
t with the
customers
Customer Base
records
Start
7/2/1
8
End
3month
s
Satisfactory
services
less than 3
complaints
per 100
orders
Maintaining 15
minutes
weekday
team(Hugos,
2018).
Picking
Times
5-10 min.
10% of orders
needed to be
declined
because of the
backlogs at the
warehouse
A volume of
orders
handled by
a team
Increase in
distribution
capacity by
15% overall
within the
financial year
Customers
orders
6/02/18 3
mont
hs
$ 450,000
Unsure of the
use of the new
technologies
Reduction by
5% due to
inappropriatene
ss in over timing
Expenditur
e
Direct control
of the cost
and Indirect
monitoring of
the
Operation
al Budget
5/02/18 2
mont
hs
Reduction
in the
expenses
by 15 % on
an average
6

operations
within budget
Providing
coaching to
each team
members to
improve their
professional
development
Time
involved in
the
professiona
l
developme
nt through
training and
machinery
provided
for the
team
Incorporate
the strategies
to fulfil the
business goals
through
engaging
workers in
the
professional
and in line
individual
development
Training
the
workers
and
developin
g their
training
plan
(Fayol,
2016).
5/02/18 1.5
mont
hs
No training
provided
2 hours per
quarter
OHS
consultant
involvemen
t
Improving the
health of
employees
and range of
specific areas
05/02/18 3
mont
hs
The overall
performanc
e of the
staff and
manageme
nt
concentrat
e on the
quality
result of
the
products
Approval or Disapproval of task
Name: Position: General
Manager
Signature: Date:
7

The KPIs used to monitor the operational performance provides a wide range of formal
processes within the organization. For the organization, it is necessary to structure face to face
discussion as the need to maintain the notes can be reviewed through:
 Time requirement
 Fixed Capital
 Customer Referrals
 Customer service provided
 Quality of product
 Profit generation per item
 Sales unit
Risk Responses and contingency plan
Prepared By: Position: Team Leader Signature Date:
6/02/18
Risk Events Response Contingency
Plan
Trigger Responsibility
Procurement
of the stock
and materials
 Less equipped resource
result in customer
dissatisfaction and
opportunity for
competitors to supply
(Stark, 2015).
 Equipment not placed
through enough in
breakdown situations
means manufacturing
comes to a stop
Keeping a
backup option
through
maintaining
relations with
alternate
suppliers
Maintaining an
adequate level
of stocks that
last until
reasonable
06/02/18 Member
8

requirement
Maintaining
stock records
and inventory
practices to be
strictly
checked at
each level
Outsourcing
resources and
functions
 Follow different policies
and procedures
 Outsourcing jobs and
quality
Provide proper
training and
assess them
with induction
programs
06/02/18 Member
Reduction
wastage, cost,
the stock of
consumables
 Capital will be tired
 Cashflow is distinct
Execution of
the planning
and
monitoring for
wastage
06/02/18 Member
Differentiation
in outcomes
 Less rate of generating
profit
 Dissatisfaction among
customers
Acknowledge
view of
customers
Manufacture
first in small
quantity
06/02/18 Member
Recycle and
Reuse
 Unaware of the
resources been recycled
Provide
information
and maintain
the up to date
details of the
06/02/18 Member
9

recycled
materials
Poor quality
raw material /
consumables
at cheaper
rates
 Leads to customer
dissatisfaction
 Damage in Reputation of
the brand and
organization
Alternative
measures
06/02/18 Member
Funding
Resources
 Requires Improvement in
funding and Business
Saving capital 06/02/18 Member
Increase in
Sales or
production
 Lead to high storage in
inventory
 Profit margin will be less
Expose to
promotional
marketing
Quantitative
pricing
Direct Selling
06/02/18 Member
Approval or Rejection
Name: Position: General Manager Signature Date:
RECRUITMENT OF EMPLOYEES
The recruitment of the employees involves the acquisition of human resources. An operational
plan can assess on to a crucial stage for implementation of the plan which complied with anti-
discrimination of the policies and procedures in the organization (Wedding, et al. 2015). The
strategies that are applicable for the result in unlawful to discriminate against an individual. The
foremost stage involves the approval of the senior. This can take place through:
10

Figure 1: Recruitment Strategy
Source:
RECRUITMENT PROCESS GANTT CHART
Department
activities
Week 1 Week 2 Week 3 Week 4 Week 5 Week 6 Week 7
Preparation of
Recruiting
An
announcemen
t of New
Bylaws and
Process
Preparation of
the Team and
11

Brewery
1st Interview
2nd Interview
Evaluation of
feedback
forms by
Selectors
Post-Modern
Meeting
Approval from
HR
Final Selection
of candidate
Offer Job letter
INDUCTION PRESENTATION
Recruitment of the new staff can refer to the induction plan for the new staff. They can be
presented as:
Welcome to the company
Overview of the organization vision: Includes Its history
Discussion with the employee forms
Who’s Who on the team
Job Description
Shop opening and closing procedure
Reception/administration
Health and safety guide for the brewery industry
PHYSICAL RESOURCES ACQUISITION
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The organizational use of the resources is encountered with the achieving their objectives.
There are certain resources which do not acquaint on the operational management i.e. no need
for resources such as staff or finance or expansion (Hong, et al. 2015).
Many of the employees can perform all the work through an increase in size and seek help from
family or friends. The employed people must be appointed for full or part-time. However,
acquisition of the scheduling work may risk of the health conditions. Therefore, it is essential to
take care of the health of the employs and roster them to work on shift teams.
Other than this, financial resources need to be planned carefully and must be managed through
maintaining stocks and minimize wasting of resources.
13

TASK 2 WRITTEN REPORT
The task involves the discussion of the strategies that are to measure the performance of the
organization.
METHODS OF MONITORING OPERATIONAL PERFORMANCE
The methods that are approached for enhancing the performance of the systems and achieving
profit are:
TRIPLE BOTTOM LINE METHOD
It is a process which encounters with monitoring and reporting systems of the organization. The
objectives that are attained can be maintained through financial/economic matters, social
matters, and environmental matters.
BALANCE SCORE CARD REPORTING SYSTEM
The reporting system enhances and measures the performance level through the balanced
scorecard:
Balance
Score Card
Objectives Measures Targets Initiatives
Jan Feb Mar Apr Ma
y
June
Operations Budget and
Income
Wages
expenditure
Goods sold at
a reasonable
cost
Revenue
Generation
25 % of income
Budget is varied
Mark to
the
variation
in budget
report
Managing
strategic goals
Hours of
professional
5 hours of professional
development training to each and
No
training in
14

development
and training
on machinery
team
%of
performance
management
through
different
measures
every member of the workplace
Performance management records
must be carried out (Griffith,
2018).
packages
team s
Health
Improvement
of Employees
OHS
consultant
measures
Accidental
records
Absenteeism
2 hours time is minimum required
<1 per quarter can be attained
10 days per quarter
5 in this
financial
year
Increase in
customers
demand
Rejected
Orders
Profile survey
Customer
satisfaction
with a
product line
Picking time
(Fleming and
Koppelman,
2016).
Minimum number of complaints
Rise product and profile ratio
Customer satisfaction to 76%
5-10 mins
<1 %
complaints
Rise by
20%
85% of the
target
4-15 mins
depending
on the
distance
Distribution Distribution Volume of $450, 000 $350,000
15

capacity
enhancement
orders
Delivery
management
2-3 hours 3-4 Hours
Approval/ Rejection
Name: Position: General Manager Signature Date:
METHODS TO IMPROVE POOR PERFORMANCE/ PROBLEM SOLVING
The nature of planning and business guarantees the number of changes that can be reasonably
planned to measure the actual performance which deviates from the identified budget
measures. There is a range of issues that are relevant which impact on the cost of the
resources and variance to the workability and meeting the budget. They are:
Implementation of the technology
Recruitment of additional staff
Unexpected orders and scheduling of the deliverables
Appointment of the staff for shorter duration charges in a large amount of the cost
expenditure
The development of the staff can be approached through assessing to the plan. It enhances the
productivity and budget control (Williams, 2015).
Required Skills – Communication and Basic Computer Skills
This can be improved through developing relationships with the staff and encouraging them to
explore with the other team members.
Identified gaps/ barriers – They are mainly logistics and marketing/supplies
This can be improved through developing policies and procedures which incorporates to
provide the accountability on monthly basis. Further, by attending the marketing meetings
actively to boost up the productivity and margin.
16

ORGANISATIONAL POLICIES RELATIVE TO OPERATIONAL PLAN
There are some rules in regards to the policies which includes –
The statement must be clear and presentable
Actual practices must be translated
It should not be flexible
Must sound judgmental
The relation of policies to the operational plan is that the sales and marketing of the product
are diagrammatically followed on the principles executed by the government. For example- The
GST and payroll are well defined in the legislation for each segment (Buonanno, et al. 2014).
The Quality of the product is supervised by OHS committee as to ensure the health of the
employees and satisfaction level in the customers.
The production and supplies are maintained as to ensure the confidentiality and presenting to
the customer. Internal control is maintained in a different aspect that comprises of segregating
duties and maintaining proper records. It can further access to eliminate unauthorized assets,
records and documents.
17

TASK 3
Question 1- The bulk of your outlay on staffing will be wages and workplace insurance
contributions. But you should also consider the other costs of recruiting and employing staff
which include what?
Answer: it is the most important key features of the HR department of the company to recruit
and select the new employees for their organization who can be able to do the work according
to the needs and requirements by which they can easily attain their perspective goals and
objectives and make their organization profitable as well (Werner and Adidas, 2016). The
costing for implementing the project plan includes hourly rates of contracts and the required
equipment’s, or hourly basis staffing that is significant for the entire procedure and business
operational plan accordingly.
The monitoring of performances of employees also considered some other aspects such as-
 Disciplinary action
 Termination process
 Grievances and personal problems
 Dealing with problem people
 Performance appraisal
It is important to analyze the financial budget system that considered the enhanced
productivity and operational process by which the staff members can easily accomplish the
organizational goals and objectives. Other cost include the services, required goods, safety
compliances, wages, resources cost etc.
Question 2- What does identifying and implementing compliance with the relevant laws
and contract obligations into day to day procedures entail?
Answer: an operational compliance with laws and regulations and in order to be successful, it
must turn into a fundamental piece of your association. It can't just lay lethargic until the point
18

when an examiner shows up or an infringement happens (Kawamura, et al. 2015). Or maybe,
through the dynamic use of the arrangement's strategies and techniques once a day, dynamic
consistence can be accomplished. This will streamline your association's business activities,
diminish the probability of statutory infringement, help to relieve any harms coming about
because of a rupture, and fill in as endorsement that your association is doing its best to
completely conform to appropriate standards and controls. At the point when consistence
starts to be a piece of the everyday culture of your association, you will accomplish the most
extreme outcomes and prizes. The legal requirements and the relevant regulations are related
to the management system of the organization by which the safety and security concerns of
people can be acquired accordingly.
Question 3- What could key performance indicators relating to profitability include?
Answer: key performance indicator can be defined as the set that can measure the whole
business performances or working criteria in order to determine the strategic approaches of
company’s progress by which the employees can easily do their works in manner and
accomplish the organizational goals and objectives (Aghemo, et al. 2014). Performance
measurement is the most important factor that must be analyzed by the company on time to
time, so that the organization can easily identifies the negative consequences and weak links,
which helps to make the appropriate decisions and planning to reducing it and making the
plans for enhancing eh productivity or profitability as well. It is also useful in enhancing the
organizational productivity and effectiveness. It is also referred as the successive indicator that
is based on the priorities and individual’s working performances by which the revenue growth
can be also obtained respectively.
The key performance indicator includes following processes such as-
 It measures operational objectives and goals with the strategic approaches.
 It helps to meet the requirements of customers and satisfies them that enhances
profitability and efficiency.
 It evaluates weak links and helps to make the effectual decision.
 It establishes expectation of customers.
19

Question 4- Increasing sales and production may have an impact on managing operational
plans such as what? List 5
Answer: as it is well known that the management or marketing plan of the company includes
various actions and performances by which the people can get advantages and works according
to accomplish the organizational goals and objectives (Kitagawa, et al. 2017). It is the strategy
that comprises several plans, which is also based on the operational plan of the organization.
The sales and the production rate of products and services of any organization or business
administration may put the impact or influences the plan of the business. Increased production
and performances can easily enhances the effectiveness and productivity, which also advances
the customer experiences that also, helps in reducing the risks factors or errors and improves
the performances accordingly.
Some of the following advantages of the effectual operational plans are-
 It reduces labor costs and improves processes.
 It also helps in reducing inventory costs.
 It optimizes equipment usages and increases capacity.
 Improves the delivery of services and goods.
Five key factors of the production plan-
 Forecast market expectations
 Inventory control
 Availability of equipment and human resources
 Standardized steps and time
 Equipment procurement
Question 5- What are 6 things that might be included on a typical checklist for the first day of
induction training?
Answer: induction program or the training and development program has been conducted by
the management department and the human resource department in order to developing the
20

skill set of the employees and teach them new things by which they can easily do their work in
an effective manner and helps in accomplishing the organizational goals and objectives. It
includes different sessions and member of staff, which also allocated the responsibilities and
roles according to their experiences and knowledge regarding to the business activities (Khan
and Hashemi, 2017). Induction program can be also defined as the legal requirements for the
employees and entire working staff of the organization, so that they can also ensure their job
security within their probation period and it also gives to the new employee of the company in
their starting period of working. It also enables to the people for ensuring health and safety
policies that also helps them to learn new things and do their works according to the
requirements of organization towards attainment of goals and gaining the competitive
advantages as well.
Six major factors that is to be considered for the induction program are as follows-
 It is important to keep the program simple and easy that can increase interest rate
within the employees.
 It must provide equal opportunity and based on the culture and belief of everyone.
 It does not end it on the first day of the program.
 It should be well-planned and clarified to others.
 It personalizes to all the employees.
 It ought to be like robust LMS (learning management system).
Question 6- The management of human resources may entail consideration of what 5 things?
Answer: the human resource department of the organization is responsible to recruit and
select new employees for the betterment of the company and they also provide them such
training and development program by which the people can easily learn new things and helps in
the accomplishment of organizational goals and objectives (Stark, 2015). They have the ability
to recruit people, who can be able to enhance the productivity and proficiency of the
organization by providing them such required resources and training program, which helps
them to developing their skill set and capabilities, so that they can easily put their efforts into
the working criteria in order to gain the profit and advantages accordingly.
21

Five major functions that is considered for the human resource department are –
 Organizational culture and values
 Planning for the change management
 Training and development
 Health and safety
 Recruitment and retention
Question 7- Some larger organizations employ specialist resource managers skilled in the
preparation and implementation of operational plans. These specialist managers include
experts in such things as what?
Answer: in order to implement the planning and effective decision making process of the
organization, the management department and the HR department is most responsible who
can be able to make the strategic approach towards gaining the advantages. Leadership skills,
technical knowledge and experiences, time punctuality, effective decision maker and many
other factors or aspects are to be referred for executing the planning and making the
organization more profitable as well (Hong, et al. 2015). These kinds of managers and leaders
have the capabilities to lead others and they also encourage the entire staff and other team
members of the business administration, so that they can also do their works in an effective
manner towards accomplishing the goals and making more revenue respectively.
Question 8- What 6 things would you do to successfully monitor operational performance?
Answer: it is significant to implement the performances or predetermined performances
planning in the effective manner in order to gain the advantage and attaining the goals and
objectives. As every business administration needs to develop their performances criteria time
to time according to the requirement towards development and growth of the business.
Monitoring the operational performances mostly requires oversight, feedback of employees,
and the reviews of customers that also helps in analyzing the data for finding risks factors and
weak links by which the company can easily make the plans for reducing it and make the
organization profitable as well (Kerzner and Kerzner, 2017).
22

Six major factors that is considered for monitoring the performances successfully are as –
 Data collection
 Analyzing the information and data
 Implements new protocol
 Quality norms
 Competitive criteria working schedule
 Feedbacks
23

CONCLUSION
The aforementioned assignment depicted the study of operational managing plan that is more
important for any kind of business administration by which they can easily make the
approaches and plans in order to gain profit and competitive advantage accordingly. Succefful
monitoring of the performances and reviews of the operational strategy has been described
effectively.
24

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