Toyota's Operational Problem: Accelerator and Brake Issues

Running head: MANAGEMENT 1
MANAGEMENT
[Author]
[Institution]

MANAGEMENT 2
Abstract
Operations management is the key department of the organizations to manufacture the
quality products by using the operational processes. Organizing process in a firm requires a set of
skills for planning, execution and monitoring etc. In lack of operational department, the
companies remain unable to face the competitive products in the market. In this regard, the
current report focuses on the operational problem of Toyota such as uncontrollable acceleration
and breaks suddenly. The business of Toyota gets hampered due to issues in the cars related to
safety. At the end, it has been found that the productivity and quality of Toyota will enhance by
doing improvements in operational process.

MANAGEMENT 3
Report
INTRODUCTION
Operations management in manufacturing is the collection of systems to manage the end
process with efficiency of products (Hill, 2017; Yang, Hong & Modi, 2011). It involves different
software like production management, quality measures, machineries etc. In this context, the
current report based on the organizational problem and process of Toyota during the production.
For this purpose, issues have been identified with the help of the analysis and improvements has
been provided for the acceleration of business.
PROBLEM STATEMENT AND IMPROVEMENT
The real problem with Toyota had occurred related to accelerator pedal failure crisis. The
issue was genuine because it had affected a 2.3 million Toyota brand vehicles (Knoespel, 2011).
The problem actually arises with the gas pedal because at that time the accelerator pedal
becomes harder to press and slower to return step. For example, in 2009, a family was driving
the car on highway and suddenly the accelerator comes out of control and got accident in just
few seconds as well as the car had burned (Evans and MacKenzie, 2010). The company was
implementing the accelerators without the floor mats; therefore, the problem was happening. The
company needs to improve the operational process to reduce the pedal crisis because it has
affected the reputation of the company in the market; therefore, showing that the quality of the
cars is depreciated. By considering the issues of breaks and pedals, Toyota management needs to
stop the production on the spot after getting the news of problem and fix the problem with a
complete solution. Further, the company warns the customers to use the vehicles and recall the
sold vehicles for the repairing to save the life of people.