Operations and Supply Chain Management at HUAWEI

This report discusses the operations and supply chain management at HUAWEI, a technology company providing consumer electronics, telecommunication equipment, and smartphones. It explores the purpose, mission, and strategy of the company, as well as the global economy's impact on its operations. The report also examines the manufacturing or service processes and the role of supply chain management in the company's success.

Running Head: Operations
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HUAWEI
OPERATIONS AND SUPPLY CHAIN MANAGEMENT
8/29/2019

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Contents
Introduction.................................................................................................................................................2
Purpose, Mission to be accomplished, Strategy of the company.................................................................2
Operations and supply chain........................................................................................................................3
Manufacturing or service processes.............................................................................................................5
Global economy..........................................................................................................................................6
Conclusion...................................................................................................................................................6
References...................................................................................................................................................8

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Introduction
The report is prepared in regards with the company HUAWEI and its operations and supply
chain will be stated in this report. The main aim of the report is to describe about the supply
chain and operations so that the company can run effectively. In this report both services and
manufacturing industry will be involved. In this report the explanation about the logistics,
operations planning, order fulfillment, demand forecasting, retailing, etc. Supply chain
management is the process through which the raw materials are converted into the final products
so that the flow of the goods and services can be maintained. In this report the mission; purpose
and the strategy of the company will be stated. The services provided by the company will also
be described in this report (Monczka, et al., 2015). The report will also put the major focus on
the increase in the operations and they supply chain management and its impact on the global
economy.
Huawei Technology Limited is the technology company which provides many services such as
consumer electronics, telecommunication equipment, and smartphones and networking
equipment’s. The company was founded in the year 1987 by the Ren Zhengfei. The headquarters
of the company was in the Shenzhen, China. The company provides services world widely and
they are the manufacturing communication devices for the consumer market.
Purpose, Mission to be accomplished, Strategy of the company
Purpose: The main purpose of this company is to help carrier solve problems. The main purpose
of the company is to cover more with less. The company has to increase their revenue and the
coverage so that they can sustain in the armlet for the long term. The main purpose of the
company is to build the fully connected world with the technology of communication (Meindl,
2016).
Mission and Strategy: The main mission of the company is to bring the world digital and to
fully connect the world with the technology. The company wants to provide the ubiquitous
connectivity so that the connection can be made. The company wants to drive the business
forward by pervasive intelligence. The main strategy of the company is to make organization

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more efficient, agile and vibrant by building digital platforms. It helps the industries in realizing
the full potential by delivering the personalized experience (Monczka, et al., 2015).
The company delivers many services to its customers such as it provides mobile and the fixed
broadband network, multimedia technology, tablet, smartphones, consultancy and managed
services, dongles, etc. The company provides the digital services which are changing the
behaviors of the company and the users. The company provides the wireless network, cloud core
network, fixed network, service and software, network energy, etc. The company offers the
telecom network solutions and also offers the soft switches and mobile, broadband access, etc.
Huawei's Device provides the wireless router wifi, USB modems, etc. They are the global
telecommunication services provider and improve the operational efficiencies (White, 2016).
Operations and supply chain
Source: demandcaster.com
Supply chain management delivers the material to the consumers by collecting them from the
manufacture and then delivers them to the customers. They are the key players in coordinating
the logistics, suppliers, purchasing orders, warehousing, etc. Supply chain management plays the
vital role in the company as it helps in increasing the efficiency of the suppliers and reduces the

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cost. It alas helps in providing the better customers services and deliver the product rapidly and
also meets the demands of the market (White, 2016).
The company Huawei runs the business effectively due to its proper operation management. In
this management the manger generally focuses on the production system, material planning,
maintenance, etc. The main focus of the management is to increase the sales and to ensure
whether the demand of the customers is met or not. It provides the high quality standards and add
more value to the company Huawei and also drive the better revenues (Meindl, 2016).
In the company Huawei there was the shortcoming in the traditional logistics management in the
massive inventory, business processing and the responses. In some parts there was the lack of the
supply chain as the retailers and the manufacturers keep some stock in hands. The process of the
supply chain management is made for the Huawei by IBM. Logistic management is the essential
part of the supply chain management which helps in storage the goods and services and helps in
meeting the requirements of the customers. It helps in coordinating with the different activities
and gives the path for the sustainable improvement (Arntzen, et al., 2015). The supply chain
management of the company Huawei has much pressure as they have to deal with the customers
of the company and through the financial performances. The flow of the goods and services are
done from the suppliers to the customers so the supply chain management is essential in the
company. The Huawei Company does the proper planning and provides the services to their
customers at the high quality.
The supply chain management of the Huawei Company is described below:
Plan: The company has made the plan and strategy to address all the technological or
telecommunication services so that the demand of the customers can be met. The company
provides the services by managing all the resources and basically focuses on developoing the set
of metrics (Sweeney, et al., 2015).
Develop: After planning the relationship are developed with the suppliers of the raw materials.
When the plan is made now the goods and services are delivered, shipped and the payment of the
product is made. The payment system is processed, and the prices are delivered.

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Make: In this process the company meets the services of the product which are demanded. The
product and services are designed by the company Huawei in that way that they are properly
packed and delivered.
Deliver: After making the goods and services the company delivers the product to the customers
at their destination. It is the logistic phase where the services are delivered to the customers. The
services are delivered to the product by issuing the invoice payment and network of the
warehouse is also established (Arntzen, et al., 2015).
Return: If the company Huawei provides any product and services which are defective then it
creates the return of that product. The customers complains and queries are raised which are
answered by the company.
Manufacturing or service processes
They service process of the company Huawei is very effective as they are delivering the
excellent services and maintains the customer loyalty. The company provides the four basic
services which are service culture, service quality, customer’s experience, employee
management. Huawei Company go through with the Job Shop operations. The services process
of the company basically defines the experiences of the customers. The experience of the
customers can be anything as it can be satisfied, referral, and disappointed. It is important for the
manager of the company Huawei to control the business process (Sweeney, et al., 2015). The
competition is very high in the market especially in terms of the technology and the
telecommunication. So service process helps in receiving the good customer services. Service
process is the way through which the company Huawei allocates the task and responsibilities to
the responsible person so that they can provide the services on time to the customers and also
maintain the higher standard quality (Pagell and Shevchenko, 2014).
The Job Shop operation is the type of the services in which the needs of the clients are tailored
and services are provide to satisfied the customers. In the company Huawei technology services
are provided which are offering the flexibility to the economy and workflows has increased. In
the company Huawei good services are important to maintain the loyalty and brand reputation of
the company. The growth of the company can be increased when the buyers are getting the good

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services and they are giving the positive result (Sodhi, et al., 2012). If the services are effective
then it also helps in building the good relationship. So the company Huawei has maintains the
good relationship with the customers as they are offering the best services. The loyalty of the
customers is also retained by the company Huawei as they are providing the best services at the
cost efficient prices.
Global economy
The global economy of the country has increased through the supply chain management. If the
logistics are lower in the economy then it affects the economy for the better. The distribution,
productions and the trade of the forms are increased through the lower logistics cost and helps in
serving the wider market area. The economies of the scale have raised and facilitate the good
services. Through the global supply chain the risk is also faced by the country such as
environmental risk, cyber-attacks, connectivity, changes in the political and government changes
of the China. The global economy has also increased as the supply chain management is
fulfilling the demand of the customers. When the services of the company are outsourced to
another country then it also helps in increasing the global economy. The company is providing
the efficient services to the customers which results in the higher growth in the economy
(Brandenburg, et al., 2014).
If any changes are made in the supply chain management which results in increasing the demand
of the product and services then it increases the participation of the services in the global
economy. Due to changes in the supply chain management operations the cost indulged in freight
and shipping will be lower. The variety of the products can be offered to the customers at the
higher volume. In the supply chain management stock is hold at warehouse in advance so that if
any lack arises then the company can use the stock material. This helps in global economy also
as the country does not has to face the lack of technology and services. The profit leverage of the
company has increased through the global supply chain (Pagell and Shevchenko, 2014). It also
helps the global economy in establishing the network through which the distribution of the
materials and services are provided by the customers.

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Conclusion
From the above report it is concluded that supply chain management and the operations are very
essential in any company as it helps in supplying the goods and services to the customers. Supply
chain management is the process through which the raw materials are converted into the final
products so that the flow of the goods and services can be maintained. In this report the mission;
purpose and the strategy of the company has evaluated which main purpose is to serve the
technology and the telecommunication services globally. The main focus of the management is
to increase the sales and to ensure whether the demand of the customers is met or not so it can be
done by the proper supply chain management. In this report it is also evaluated that operations
and supply chain has increase its participation in the global marketplace and leads to the higher
growth in the economy. In this report the supply chain and the operation of the company
HUAWEI has explained which was supplying their services as per the customers demand. The
profit leverage of the company has increased through the global supply chain.

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References
Arntzen, B.C., Brown, G.G., Harrison, T.P. and Trafton, L.L., 2015. Global supply chain
management at Digital Equipment Corporation. Interfaces, 25(1), pp.69-93.
Brandenburg, M., Govindan, K., Sarkis, J. and Seuring, S., 2014. Quantitative models for
sustainable supply chain management: Developments and directions. European journal of
operational research, 233(2), pp.299-312.
Meindl, S.C.P., 2016. Supply Chain Management--Strategy, Planning and Operation. Tsinghua
University Press. wheat soybean others land for no use.
Monczka, R.M., Handfield, R.B., Giunipero, L.C. and Patterson, J.L., 2015. Purchasing and
supply chain management. Cengage Learning.
Pagell, M. and Shevchenko, A., 2014. Why research in sustainable supply chain management
should have no future. Journal of supply chain management, 50(1), pp.44-55.
Sodhi, M.S., Son, B.G. and Tang, C.S., 2012. Researchers' perspectives on supply chain risk
management. Production and operations management, 21(1), pp.1-13.
Sweeney, E., Grant, D.B. and Mangan, D.J., 2015. The implementation of supply chain
management theory in practice: an empirical investigation. Supply Chain Management: An
International Journal, 20(1), pp.56-70.
White, P.R., 2016. Public transport: its planning, management and operation. Routledge.