Operations and Project Management

Operations and Project
Management

Table of Contents
INTRODUCTION...........................................................................................................................4
PART 1............................................................................................................................................4
1. Introduction to chosen organization........................................................................................4
2. Explanation of operation vs operations management.............................................................4
3. Review and critique of the implementation of operations management principles................5
4. Analyse extent to which the operations management of the organization meets requirements
.....................................................................................................................................................6
5. Discuss continuous improvement as a philosophy and describe the Lean principles.............7
6. Continuous improvement plan on review and critique of operations management principles
.....................................................................................................................................................8
Total quality management:..........................................................................................................9
7. Continuous improvement principles and recommendations to improve the operations
function.......................................................................................................................................9
PART 2..........................................................................................................................................10
A. Product Life Cycle (PLC) to project of developing new products...........................................10
1. Business case.........................................................................................................................10
2. Project plan...........................................................................................................................10
3. Work Breakdown Structure (WBS) for developing of a new product..................................11
4. Gantt Chart based on the WBS depicting critical path and project completion time frame. 11
5. Theoretical and conceptual arguments to justify use of project methodologies, tools and
leadership required within the given project.............................................................................12
B. Review and critique the effectiveness of the PLC in application to project.............................12
1. Review and critique effectiveness of PLC in application to project using theories models
and concepts used in the project management..........................................................................12
2. Why designing and implementing PLC is important to execute the project successfully....13
3. How cost saving techniques could be incorporated in PLC..................................................13

4. What different techniques could be used to ensure quality, scope and tenure in project
implementation..........................................................................................................................14
5. Critically analyse how different theories, concepts and models could be used between large
and small-scale projects............................................................................................................14
6. Critically evaluate the PLC you have prepared within practical and theoretical frameworks
...................................................................................................................................................14
CONCLUSION..............................................................................................................................15
REFERENCES..............................................................................................................................16

INTRODUCTION
Operations management is defined as responsibility for directing, overseeing and
controlling operations of business (Beringer, Jonas and Kock, 2013). This includes
manufacturing, accounting, maintenance, productions, software support. Project management is
defined as application of tools, knowledge, skills and techniques for meeting requirements of
project. These both are important function of organisation for achievement of goals and
objectives. The given report is based on two sections and two companies. The first chosen
organisation is Marks and Spencer which was founded at United Kingdom that deals in retail
sector. The second organisation is Sunshine Drinks which manufactures and sell fruit drinks. The
aim of report is to explain about operations management principles and concept of continuous
improvement. It also highlights about product life cycle and their application.
PART 1
1. Introduction to chosen organization
The chosen organisation is Marks and Spencer which was founded in 1884 at United
Kingdom. This is retail multinational firm founded by Thomas Spencer and Michael Marks. It
deals in food, clothing and home products at high quality. There are 1463 locations where it is
operating their business and providing goods and services to consumers. It is serving its goods
and services worldwide with high quality. There are various brands of Marks and Spencer such
as autograph, classic, per una and others which are serving at international market. The key
people of this organisation are Steve Rowe chief executive and Archie Norman as chairman. It
has more than 960 stores out of which 615 sells food product to consumers.
2. Explanation of operation vs operations management
Operations
Operations are defined as business activities which helps firm to convert raw materials
into finished goods and services and selling to consumer for earning profits (Gunasekaran and
Ngai, 2012). These procedures are used for creating products and services where they market
them to their consumers and delivering final goods. The business activities of organization are
different from each other. The manufacture activities mainly consist of buying materials and
converting them into actual goods and services.
Operation Management