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Operations and Project Management (Assignment)

   

Added on  2020-12-09

17 Pages4893 Words408 Views
Operations and ProjectManagement

Table of ContentsINTRODUCTION ..........................................................................................................................3TASK 1............................................................................................................................................3P1. Evaluation of appropriate theories and concepts of operation management....................3TASK 2............................................................................................................................................7P2. Continuous improvement plan based on the review and critique of operations managementprinciples within an organisational context............................................................................7TASK 3............................................................................................................................................9P3 Each stage of the PLC to a given project, producing necessary supporting documentationfor completing project ...........................................................................................................9TASK 4..........................................................................................................................................13P4 Effectiveness of PLC in application of project...............................................................13CONCLUSION .............................................................................................................................14REFERENCES..............................................................................................................................16

INTRODUCTION Operation management is the planning and execution of operations in the service andmanufacturing world which includes demand forecasting, production planning, inventorycontrol, quality management and supply chain collaboration. Project management deals withnon-routine activities like initiation, monitoring, controlling and closing of projects. Theytogether are the experts in analysing designs, controls and improvement of operations, projects,logistics and supply chain management issues. Organisation undertaken in this report is XYZwhich manufactures, markets and sells home appliances like freeze, gas electric, washingmachine, electric fans, etc. and implementing new product development of television of 52inches. This report will review and critically evaluate the effectiveness of operation managementprinciple. It will apply the concept of continuous improvement and product life cycle in anoperational context. The later part of the report will critically review the application of the PLCused in a given project. TASK 1P1. Evaluation of appropriate theories and concepts of operation management.Operation management program is designed to provide employees with the skills to makeinformed decisions and the ability to achieve better level of performance. It is the administrationof business practice to develop the highest level of efficiency within XYZ organisation. It isconcerned with converting materials and labours into goods and services effectively andefficiently to maximize the profits of the organisation. There are various theories and conceptswhich XYZ will adopt are discussed below:Six sigmas’ It is a disciplined, statistical based, data driven approach and continuous methodologyfor eliminating defects in a product, process or service (Artto, Ahola and Vartiainen, 2016). It isa measuring-based strategy for process improvement which aims at improving process,eliminating defects and increasing customer satisfaction. The primary motive of this is tominimise the fluctuation in process which will leads to consistent and desired outcomes fromprocesses. For this purpose, XYZ organisation adopt the DMAIC model which help inminimising the problems and increasing the quality. This model is explained below:

Define (D): In this stage the firm is able to define the problems associated whileintroducing products on the basis of product plan and objectives. As developing newproduct involves problems like analysing market demand, price, financial availability,etc. It is the stage company XYZ will define the new products and its designing andmanufacturing and therefore helps the firm in determining required changes in on thebasis of measurement, analysis, verification and designing. Measure (M): This focuses on what areas are needed to be improved and to analyse thatthose areas are measurable in terms of quality and standards. It will help XYZ, inmeasuring the problem quantitatively and qualitatively.Analyse (A): After developing measurement, XYZ analyse the process and evaluatevarious methods that can influence the development of new product (Fleming andKoppelman, 2016). For instance, it can use methods like market testing, etc. which willbe advantageous in knowing the responses of the customers.Improve (I): At this stage, XYZ will be able to identify the various factors that can affectthe company or process of new product development and they will take various actionsfor improvement.Control (C): This stage will give an assurance that improvement will sustain. It will helpXYZ organisation in monitoring and controlling the process to avoid defects anddeviations. With implementing six Sigma at XYZ company, it is easy to understand flow ofactivities. It is clear to analyse changes and then take actions with proper planning. This methodis effective because activities of various departments are planned. As there is flow amongdifferent departmental activities so it is easy to perform business operations in effective andrelevant manner.There are some issues ion this method such as costly approach, communication barrier,etc. As there is difference inn perception of individuals, so sometimes, there is barrier inperforming operations.There are some recommendations such as proper planning, use of local and knownlanguage, proper communication technique, etc. which helps to create awareness among people.

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