Operational Management Practices in Autologic: Efficiency and Technology

Operations and
Service Management

Table of Contents
INTRODUCTION...........................................................................................................................1
Task 1...............................................................................................................................................1
Identify one operational management practices within a chosen organisation......................1
Task2................................................................................................................................................2
Critically analyse how this operational management practice impacts organisation in regards
to efficiency............................................................................................................................2
Task 3..............................................................................................................................................4
Evaluate how technology could be embedded in this process or evaluate how this has already
been achieved.........................................................................................................................4
Task 4...............................................................................................................................................5
What supporting functions are linked to this operation management practice and evaluate
how they can assist with ensuring organisational success......................................................5
CONCLUSION................................................................................................................................7
References:.......................................................................................................................................8

INTRODUCTION
The functional responsibility of operation and service management is to produce the
services of an organisation and providing directly to the final customers. It is concerned with the
decision regarding production and consumption of intangible products. Operation management is
one of the business practice which is aimed to create a highest level of efficiency within an
organisation with the effective utilisation of resources from staff, materials, equipment and
technology. Operational managers puts an efforts to deliver a value-drive goods to the customers
on the basis of their needs and wants. Additionally, operation management make attempts to
generate a highest profit by reducing cost. Autologic is one of the largest vehicle finished
logistics company in UK, established in 1996. Autologic delivers a wide range of high quality
services to car importers, manufacturers, rental operation and contract hire companies and
dealers. The report covers, operation management practices that is adopted by the company
along with their impacts on efficiency level of a company (Zhan and et. al., 2021).
Task 1
Identify one operational management practices within a chosen organisation
Autologic was established in the year 1996 which is one of the largest vehicle finished
logistics company with its origin in London and have its business operation in UK and Europe.
The company transports finished vehicle from a manufacturing plant to a retail outlets for the use
of customers. The company is engaged in wide range of services delivering a value driven
automotive services to car manufacturers and importers, rental operators and other contract hire
dealers and companies. The Prime purpose of a company is to build a large fleet of transporters
in UK through their integrated network of management,storage and preparation, distribution and
technical facilities.
One of the best practices and methodology that Autologic use in its business operations is
stock control, delivery and supply chain management in order to its business performance.
Managing stock, delivery and supply chain management are considered as the crucial factor in a
business like Autologic whose functional areas are majorly concerned with logistics (Bordoloi,
Fitzsimmons and Fitzsimmons, 2019). These terms in the context of Autologic in explained
below :
1